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The Royal Hotel Bristol
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 2.9
See all 182 reviews
28 Gloucester Road, Avonmouth

Bristol, 

City of Bristol, 


BS11 9AD,  England
Average Guest Rating for The Royal Hotel, Bristol
Guest reviews for The Royal Hotel, Bristol are provided by real guests who have actually stayed at the property.
Rooms:
2.9
Value:
3.3
Friendliness:
3.5
Cleanliness:
3.1
Facilities:
2.8
Staff service:
3.3
Location:
2.8
Breakfast:
3.4
Guest Rating:
2.9
From 182 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jamie
Group of Adults
Stayed: Jul '15
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
1
"Good stay"
Our stay was comfortable, very basic hotel but clean and extremely helpful staff.Hotel could do with updating but it was ideal for what we wanted.… Read more
"Good stay"
Our stay was comfortable, very basic hotel but clean and extremely helpful staff.Hotel could do with updating but it was ideal for what we wanted. Read less
Likes:
Very close to the train station
Dislikes:
None
Guest Review for The Royal Hotel, Bristol
Ashley
Group of Adults
Stayed: Jun '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
1
"Loss of sleep"
Ok but the fire alarm went of twice during the night… Read more
"Loss of sleep"
Ok but the fire alarm went of twice during the night Read less
Likes:
The roof terrace
Dislikes:
The fire alarm waking me up twice
Guest Review for The Royal Hotel, Bristol
Craig
Alone
Stayed: Jun '15
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
1
"Ok"
The bed was very comfortable… Read more
"Ok"
The bed was very comfortable Read less
Likes:
The bed
Dislikes:
None
Guest Review for The Royal Hotel, Bristol
Nicole
Group of Adults
Stayed: Jun '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
3
"Unable to sleep"
We arrived later than planned but the bar staff was efficient and helpful. Room was located on top floor which was OK as we are fairly fit group no lifts available. Room was dull and in need of modern… Read more
"Unable to sleep"
We arrived later than planned but the bar staff was efficient and helpful. Room was located on top floor which was OK as we are fairly fit group no lifts available. Room was dull and in need of modernising or at least re-painting. There was only one window in the roof which had no blind so therefore woke us up early. Bed linen could have been more inviting. Bathroom needed refreshing.
. Read less
Likes:
Location
Dislikes:
The hotel was dreary and lacked modernisation didn't seem clean to me.
Guest Review for The Royal Hotel, Bristol
Linda
With a colleague
Stayed: Jun '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
1
"Very poor value for money"
Very basic twin en suite room
No facilities for breakfast following morning… Read more
"Very poor value for money"
Very basic twin en suite room
No facilities for breakfast following morning Read less
Likes:
Not a great deal
Dislikes:
No breakfast facility
Guest Review for The Royal Hotel, Bristol
Shawn
Alone
Stayed: May '15
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
1
"Cheap and serves its purpose"
This was my second to The Royal for a two night stay. My room was warm, clean and comfortable and could find no fault with it. All in all, my stay was pleasant and comfortable.… Read more
"Cheap and serves its purpose"
This was my second to The Royal for a two night stay. My room was warm, clean and comfortable and could find no fault with it. All in all, my stay was pleasant and comfortable. Read less
Likes:
As I no longer drive and am disabled and not able to walk too far, it is very for the bus to Bristol and if I ever decided to use it - the train.
Dislikes:
nothing
Guest Review for The Royal Hotel, Bristol
Cliff&Ann
Mature Couple
Stayed: May '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
1
"adequate accommodation with no staff to be seen in a poor area."
Friendly receptionists but then they finished for bank holiday.We were told to contact bar manager if a problem. No lift or porter to help with bags. No sign of a cleaner, bin emptier, or milk supplie… Read more
"adequate accommodation with no staff to be seen in a poor area."
Friendly receptionists but then they finished for bank holiday.We were told to contact bar manager if a problem. No lift or porter to help with bags. No sign of a cleaner, bin emptier, or milk supplier to be seen on next day. Never saw anybody at all, during our stay!tho we heard the bar when it was open. Room smelt stuffy,& window dirty but room recently painted. Bed comfy and duvet sufficient. Bathroom warm, but no towel rail of any type. Read less
Likes:
Warm room and good bed.
Dislikes:
Lack of staff around . Lack of lift to 2nd floor, for the elderly.
Guest Review for The Royal Hotel, Bristol
Cameron
Alone
Stayed: Apr '15
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
2
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
3
"Adequate for the price, but would think twice about staying there again"
Booked in @ 7 and was told reception was closed, despite it saying 24hr reception, so wasled into a bar to sign in. Wasn't told anything about breakfast times, but given a key and headed to room. Room… Read more
"Adequate for the price, but would think twice about staying there again"
Booked in @ 7 and was told reception was closed, despite it saying 24hr reception, so wasled into a bar to sign in. Wasn't told anything about breakfast times, but given a key and headed to room. Room was nice size, but not very clean. Bathroom floor very sticky, TV had only one channel. Plenty of tea and coffee and two bottles of water which were a nice touch. Comfy bed, but window wouldnt stay open. Furniture falling to pieces. Read less
Likes:
Nice sized room
Plenty of tea and coffee
Own fridge
Two bottles of water
Dislikes:
Unclean
Bad customer service
Broken furniture
Guest Review for The Royal Hotel, Bristol
Melanie
Group of Adults
Stayed: Apr '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
"Not What It Looks Like."
Unfortunately, I would put The Royal Hotel in the Top 3 of where not to stay. The pictures were not in keeping with what we found. Very disappointed. However, bus and train were very accessible.… Read more
"Not What It Looks Like."
Unfortunately, I would put The Royal Hotel in the Top 3 of where not to stay. The pictures were not in keeping with what we found. Very disappointed. However, bus and train were very accessible. Read less
Likes:
Bus, train and taxi transport very accessible.
Dislikes:
My bedsheets were not changed from the last guest.
Response from The Royal Hotel:
I can assure any guest that stay in the hotel that all sheets are freshly changed from the last guest. Our cleaners are given a scheduled room cleaning sheet to follow and carry out at the start of the day. It just so happens. I was actually in the room you stayed in whilst the cleaner was stripping the bedding from the previous guest whilst I was carrying out my inspections. Please be factual before you comment on any website to do your reviews. - General Manager
Guest Review for The Royal Hotel, Bristol
michael
Alone
Stayed: Mar '15
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
3
Location:
3
"Ideal for one night"
Ideal for one night. General fair.… Read more
"Ideal for one night"
Ideal for one night. General fair. Read less
Likes:
Bathrooms clean, shower was good, quiet atmosphere, sink was handy. General cleanliness of room was good
Dislikes:
Pillows smelt of sweat. Another guest had mentioned this online also. Wifi would have been useful
Guest Review for The Royal Hotel, Bristol
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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