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The Ship & Castle Congresbury
AA 4 Stars Inn
Hotel
Guest Rating: 4
See all 22 reviews
The Ship & Castle, High Street

Congresbury, 

City of Bristol, 


BS49 5JA,  United Kingdom
Average Guest Rating for The Ship & Castle, Congresbury
Guest reviews for The Ship & Castle, Congresbury are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.1
Friendliness:
4.4
Cleanliness:
4.1
Facilities:
4.0
Staff service:
4.2
Location:
4.0
Breakfast:
4.0
Guest Rating:
4
From 22 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
mary
Alone
Stayed: Aug '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
3
Breakfast:
3
"3 night stay"
The room was fine, I have stayed in that room prior to this visit. The accommodation was good and clean but was a little disappointed that it wasn't cleaned, bed made & cups cleaned and changed the fi… Read more
"3 night stay"
The room was fine, I have stayed in that room prior to this visit. The accommodation was good and clean but was a little disappointed that it wasn't cleaned, bed made & cups cleaned and changed the first morning.It was done the next morning but towels not changed at all. Read less
Likes:
I stay at this hotel as it is 5 minutes walk from my family so is very convenient and a good price
Dislikes:
As already stated was disappointed that the room wasn't serviced after the first night
Guest Review for The Ship & Castle, Congresbury
Laura
Young Couple
Stayed: Aug '18
3
Would not recommend to others.
Rooms:
5
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
1
"Lovely rooms and bar - awful breakfast"
Rooms are really lovely and staff were friendly but the breakfast was dripping in grease which made it unpleasant… Read more
"Lovely rooms and bar - awful breakfast"
Rooms are really lovely and staff were friendly but the breakfast was dripping in grease which made it unpleasant Read less
Likes:
Rooms, bar and staff
Dislikes:
Breakfast
Guest Review for The Ship & Castle, Congresbury
Ruth
Mature Couple
Stayed: Aug '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"Convenient stopover"
Stayed overnight on the way to Devon… Read more
"Convenient stopover"
Stayed overnight on the way to Devon Read less
Likes:
Evening meal and breakfast were good
Dislikes:
fine if you don't mind a bit of noise. check about karaoke nights etc before booking
Response from The Ship & Castle:
It was a pleasure having you as our guest, We only have live entertainment once or twice a month on a Friday, as this night USUALLY tends to be the best night for our Hotel guests as they are quite often out till after we close! But yes, if you are requiring a quieter venue we do have one or two locations close to us we work with. a little dearer, but NOT above a pub!!
Guest Review for The Ship & Castle, Congresbury
Kezia
Group of Adults
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great!"
We were attending a wedding in the village, the hotel was the perfect location. The room was spacious, clean and well equipped. Food was good too!… Read more
"Great!"
We were attending a wedding in the village, the hotel was the perfect location. The room was spacious, clean and well equipped. Food was good too! Read less
Likes:
The room, food and staff were all great!
Dislikes:
None
Response from The Ship & Castle:
It was a pleasure having you ladies as our guest, We hope to welcome you back again!! More wedding bells???
Guest Review for The Ship & Castle, Congresbury
Helena
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Impressed with staff"
Friendly staff and excellent food.… Read more
"Impressed with staff"
Friendly staff and excellent food. Read less
Likes:
The staff were very polite and friendly.we had a good night sleep a very good english breakfast. Will recommend, excellent
Dislikes:
No
Response from The Ship & Castle:
Thankyou for such an amazing review, I will pass your comments on to the team.
We look forward to welcoming you back!
Guest Review for The Ship & Castle, Congresbury
Mike
Alone
Stayed: Jun '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good rooms and excellent food"
Work… Read more
"Good rooms and excellent food"
Work Read less
Likes:
The food
Dislikes:
None
Response from The Ship & Castle:
It was a pleasure having you as our guest,
We look forward to welcoming you back soon!
Guest Review for The Ship & Castle, Congresbury
Shirley
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent. Very pleasant staff in a newly refurbished hotel, restaurant and bar."
Booked one night pre holiday stay as close to Bristol Airport. Would love to spend more time here as staff were so welcoming, breakfast was freshly cooked and excellent. Extremely comfortable furnishi… Read more
"Excellent. Very pleasant staff in a newly refurbished hotel, restaurant and bar."
Booked one night pre holiday stay as close to Bristol Airport. Would love to spend more time here as staff were so welcoming, breakfast was freshly cooked and excellent. Extremely comfortable furnishings.
The local village had lots to offer within a walking distance. Read less
Likes:
The place was clean, staff friendly and knowledgeable. Excellent for pre airport journeys. We can't wait to go back and spend time there in the summer in their garden
Dislikes:
Bathroom was cold under foot and heating in bedroom was timed and pretty low temperature. Otherwise nothing disliked.
Response from The Ship & Castle:
It was lovely to meet you both, and we look forward to welcoming you both in the summer, just don't forget the bus timetable!!!!!!!!!! I will look into the heating issues, as a matter of urgency, as your room is usually significantly,the hottest! As for the bathroom, I cant stand stone tiled floors either, a lovely frilly bath mat suits me, but apparently frilly bath mats aren't in keeping with the look of the room!!!!!!!!!!
Guest Review for The Ship & Castle, Congresbury
Sally
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Cosy and comfortable"
Stayed overnight after attending a funeral on a very cold, windy and snowy day.… Read more
"Cosy and comfortable"
Stayed overnight after attending a funeral on a very cold, windy and snowy day. Read less
Likes:
Room was very cosy and warm and staff very friendly and amenable.
Dislikes:
None
Response from The Ship & Castle:
It was a pleasure having you as our guest, We look forward to welcoming you again, but hopefully for a happier occasion!
Guest Review for The Ship & Castle, Congresbury
Howard
Mature Couple
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable and Pleasant"
Very convenient, nearby to the family we were here to visit.… Read more
"Comfortable and Pleasant"
Very convenient, nearby to the family we were here to visit. Read less
Likes:
The staff were friendly and the ambience welcoming and comfortable.
Dislikes:
Bottled water in the bedroom would have been a nice touch, though we were able to buy some from the bar.
Response from The Ship & Castle:
Thankyou for choosing to stay with us, it was a pleasure having you as our guests. Thankyou for your feed back......Bottled water in the rooms.... good idea, I'll look into it! We look forward to your next visit. Mark Green, Manager
Guest Review for The Ship & Castle, Congresbury
Mike
Group of Adults
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"An excellent hotel – a perfect base for visiting the area."
It was a really very pleasant surprise. The junction seemed very busy but the hotel is so good that this fact pales to insignificance.… Read more
"An excellent hotel – a perfect base for visiting the area."
It was a really very pleasant surprise. The junction seemed very busy but the hotel is so good that this fact pales to insignificance. Read less
Likes:
Staff and food.
Dislikes:
No. Please do not radically change anything. It was value for money, particularly the food. If this changes, i.e. more expensive, then it would be a less attractive location.
Guest Review for The Ship & Castle, Congresbury
Page: 1 | 2 | 3 Next
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