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Pier House Hotel Charlestown
Visit Britain 3 Stars Hotel
Hotel
Guest Rating: 4.3
See all 194 reviews
Harbour Front

Charlestown, 

Cornwall and Isles of Scilly, 


PL25 3NJ,  England
Average Guest Rating for Pier House Hotel, Charlestown
Guest reviews for Pier House Hotel, Charlestown are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.0
Friendliness:
4.5
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.5
Location:
4.8
Breakfast:
4.4
Guest Rating:
4.3
From 194 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Stephen
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Terrific coastal location"
Two nights in Room 11, it has the best view!… Read more
"Terrific coastal location"
Two nights in Room 11, it has the best view! Read less
Likes:
Location, food, clean room.
Dislikes:
None
Guest Review for Pier House Hotel, Charlestown
Sandra
Family with older Children
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"It was a beautiful view above the Sea and we enjoyed the stay very much"
We've Booked a Family Room for one Night as a stop over on our Way to Cornwall.… Read more
"It was a beautiful view above the Sea and we enjoyed the stay very much"
We've Booked a Family Room for one Night as a stop over on our Way to Cornwall. Read less
Likes:
The Location near the Harbour
Dislikes:
No
Guest Review for Pier House Hotel, Charlestown
Andrew
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A wonderful hotel to visit for a short break or relaxing holiday"
We wanted to stay in our favourite seaside town and had previously had lunch at The Pier House Hotel which was excellent. We decided to stay for our 20th anniversary this year. On arrival we were told… Read more
"A wonderful hotel to visit for a short break or relaxing holiday"
We wanted to stay in our favourite seaside town and had previously had lunch at The Pier House Hotel which was excellent. We decided to stay for our 20th anniversary this year. On arrival we were told our room had been upgraded to a sea view free of charge. The bar staff were marvellous in the evening and the reception and breakfast staff were so helpful and friendly. Read less
Likes:
The friendliness of the staff, the extremely comfortable bed and room, the cleanliness of the whole hotel, the marvellous food.
Dislikes:
No, it was a wonderful visit.
Guest Review for Pier House Hotel, Charlestown
Joanne
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Short stay"
Comfortable… Read more
"Short stay"
Comfortable Read less
Likes:
Room clean, well furnished, facilities good,
Dislikes:
Noise and smell from kitchen, unable to keep windows open because of smell & noise
Guest Review for Pier House Hotel, Charlestown
Graeme
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Easy and comfortable"
Ideal break on passage to Cornwall… Read more
"Easy and comfortable"
Ideal break on passage to Cornwall Read less
Likes:
The grand entrance up the steps to the bathroom!
Dislikes:
None
Guest Review for Pier House Hotel, Charlestown
Zoe
Mature Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
4
"Will not be coming back."
We were on our Honeymoon travelling around Devon & Cornwall and The Pier Harbour Hotel was by far the worst hotel that we stayed in. The room was so small and the bed was very uncomfortable, the view… Read more
"Will not be coming back."
We were on our Honeymoon travelling around Devon & Cornwall and The Pier Harbour Hotel was by far the worst hotel that we stayed in. The room was so small and the bed was very uncomfortable, the view from our small window was of a roof and we were above the kitchen, so when we opened the window the smell of fried food came into our room and there was noise of pots and pans crashing and banging. This was not what you expect to have when you informed the hotel that you were on your honeymoon. Read less
Likes:
The food was good.
Dislikes:
Yes we stayed in Room 17......it was very small, the bed was uncomfortable and we had no view from our window and we were above the kitchen with fried food smells coming into our room.
Guest Review for Pier House Hotel, Charlestown
gary
Mature Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"fantastic location - rooms need updating"
we stayed for 2 nights in July - the location is absolutely fantastic - but the room we had (rm 26) needs modernising.… Read more
"fantastic location - rooms need updating"
we stayed for 2 nights in July - the location is absolutely fantastic - but the room we had (rm 26) needs modernising. Read less
Likes:
location
Dislikes:
room
Guest Review for Pier House Hotel, Charlestown
PAUL
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly"
nice to unwind… Read more
"Friendly"
nice to unwind Read less
Likes:
Good location to sit and watch the world go by.
Dislikes:
None
Guest Review for Pier House Hotel, Charlestown
david
Alone
Stayed: Jul '14
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Needs bringing into 21century"
Rooms ok staff friendly when engaging customers but too busy decking who was doing what shift and when, too many old staff dress code old fashioned. Noisy children running up and down room above all… Read more
"Needs bringing into 21century"
Rooms ok staff friendly when engaging customers but too busy decking who was doing what shift and when, too many old staff dress code old fashioned. Noisy children running up and down room above all night bar could have better range of spirits very basic. Read less
Likes:
Great location rooms clean a tidy great view.
Dislikes:
Menu ok presentation old fashioned I asked for small portion and was given a huge one when I challenged staff they just said ohh that's Cornish portions wine list expensive for average supermarket w
Guest Review for Pier House Hotel, Charlestown
Paul
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Ideal spot if you're a walker or want to enjoy coastal views."
The Hotel was ideally situated for me as I was undertaking the SW Coast Path walk. It was comfortable accommodation had helpful staff and good food.… Read more
"Ideal spot if you're a walker or want to enjoy coastal views."
The Hotel was ideally situated for me as I was undertaking the SW Coast Path walk. It was comfortable accommodation had helpful staff and good food. Read less
Likes:
I received a friendly welcome & the service was everything you hope for; helpful, friendly & efficient. Breakfast was good with the added benefit of a lovely sea view out of the restaurant
Dislikes:
It was rather off-putting to find a notice saying I 'may prefer to use the air-conditioning rather than open the window to prevent smells from the kitchen coming in'. A shame given the heat.
Guest Review for Pier House Hotel, Charlestown
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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