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Commercial Hotel Penzance
Visit Britain 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 204 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  England
Average Guest Rating for Commercial Hotel, Penzance
Guest reviews for Commercial Hotel, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 204 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jan
Mature Couple
Stayed: May '16
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"A hotel where we needed to be"
One night stay in a small, battered but very clean room… Read more
"A hotel where we needed to be"
One night stay in a small, battered but very clean room Read less
Likes:
It was in a great location
Dislikes:
The room was low-ceilinged and the only window did not open far.
Noise from air-con.
The shower door fell off its fittings and the towel rail was giving up the ghost.
The room was overpriced
Response from Commercial Hotel:
Thank you for your comments. As explained, we had a new towel rail ready in our office ready to be fitted; our housekeeping staff whom you have praised highly had made us aware of this. Our inn is very old & yes you did stay in our quirky room that has a low ceiling but it was for one night and I feel that to use the word "battered" with respect this room somewhat harsh as it is in very good decorative order. Our pricing is cheaper than equivalent 4 star rated inns so feel we do offer value here
Guest Review for Commercial Hotel, Penzance
graham
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Stop over before an early flight, comfortable room, good food and friendly staff"
overnight stay to enable us to be at the airport for an early flight… Read more
"Stop over before an early flight, comfortable room, good food and friendly staff"
overnight stay to enable us to be at the airport for an early flight Read less
Likes:
convinience and good food
Dislikes:
met our needs well.
Response from Commercial Hotel:
Thank you for your very positive review. We are indeed in an ideal position for guests travelling on to the Isles of Scilly.
Guest Review for Commercial Hotel, Penzance
Monika
Group of Adults
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"All good"
Really enjoyed staying here. The hotel doesn't have its own car park, but a free parking is only a few metres away.… Read more
"All good"
Really enjoyed staying here. The hotel doesn't have its own car park, but a free parking is only a few metres away. Read less
Likes:
Everything!
Dislikes:
No.
Response from Commercial Hotel:
Thank you for leaving us fantastic review scores and feedback. There is free car parking throughout St Just with the large town car park only 120m down the road from our inn
Guest Review for Commercial Hotel, Penzance
Tanya
Group of Adults
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Very clean and modern inside"
Town was central to get to other prettier places as nothing actually in St Just.92… Read more
"Very clean and modern inside"
Town was central to get to other prettier places as nothing actually in St Just.92 Read less
Likes:
Clean hotel
Dislikes:
None
Response from Commercial Hotel:
Thank you for your very positive review. St Just is a typical Cornish mining town and most people come here to stay because it is an ideal base from which to visit our fabulous coastal paths and beaches, Cape Cornwall, The Minack Theatre, Land's End, St Michael's Mount and the World Heritage TIn Mining sites of St Just and Botallack (scenes of much of the new Poldark series filmed here).
Guest Review for Commercial Hotel, Penzance
Caroline
Group of Adults
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly staff, excellent food good base for a winter walking break."
Needed a base for 2 days walking in beautiful Cornwall, St Just is well placed for this. The commercial was excellent value for money, the breakfast set us well for the day and the ability to have a w… Read more
"Friendly staff, excellent food good base for a winter walking break."
Needed a base for 2 days walking in beautiful Cornwall, St Just is well placed for this. The commercial was excellent value for money, the breakfast set us well for the day and the ability to have a well cooked evening meal in the evening with friendly staff was a bonus. Read less
Likes:
Good comfortable room and excellent breakfast what more could one ask for!
Dislikes:
None
Response from Commercial Hotel:
Thank you for the fantastic review and comments. We are delighted that you enjoyed your stay. St Just is an excellent base for explroing West Cornwall; once found people seem to keep on returning to our little town!
Guest Review for Commercial Hotel, Penzance
Lawrence
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"excellent stay"
very good indeed… Read more
"excellent stay"
very good indeed Read less
Likes:
excellent evening meal
Dislikes:
None
Response from Commercial Hotel:
Thank you for the fantastic comments. We are delighted that you enjoyed your stay and you evening meal. Our guests saying they would recommend us to their friends says it all for us. Thank you again.
Guest Review for Commercial Hotel, Penzance
Sue
Group of Adults
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good food and friendly service in a central location"
We were celebrating a friends birthday, they have moved to St Just in the past year. We found the Commercial great for going out and about visiting local attractions.… Read more
"Good food and friendly service in a central location"
We were celebrating a friends birthday, they have moved to St Just in the past year. We found the Commercial great for going out and about visiting local attractions. Read less
Likes:
The central location in the town.
Dislikes:
The weather!
Response from Commercial Hotel:
Thanks for taking the time to leave us your great feedback. We can ask for nothing better than for our guests to say that they would recommend us. Thank you!
Guest Review for Commercial Hotel, Penzance
Sherry
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Warm, comfortable and welcoming"
I stayed for two nights in mid-January to attend a family event. I travelled down from London taking the bus to/from Penzance.… Read more
"Warm, comfortable and welcoming"
I stayed for two nights in mid-January to attend a family event. I travelled down from London taking the bus to/from Penzance. Read less
Likes:
Warm welcome. Very clean room.Comfortable bed. Great range of options at breakfast. Friendly staff. Great location in St One a minute from the Penzance bus stop. Walking distance from the coastal path
Dislikes:
None
Response from Commercial Hotel:
Wow! Thanks for the fantastic comments and scores. We can ask for no higher praise than for our guests to say that they would recommend us to their friends. Thank you again.
Guest Review for Commercial Hotel, Penzance
Richard
Alone
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"St Just Delight"
Conveniently located directly on the town square, the rooms are comfortable, the owners friendly, the food is great and the stay well enjoyed. Highly recommended to anyone venturing down this far int… Read more
"St Just Delight"
Conveniently located directly on the town square, the rooms are comfortable, the owners friendly, the food is great and the stay well enjoyed. Highly recommended to anyone venturing down this far into Cornwall. This is my go to hotel when I am in St Just. Read less
Likes:
The food was great, both dinner and breakfast. The atmosphere is warm and friendly and very inviting.
Dislikes:
Only thing was the wi-fi stopped working and I was without internet access all weekend.
Response from Commercial Hotel:
Thank you for your review. Our wifi apparently cut out at about 10pm in the bedrooms & had we known we could quite easily have re-booted the access point on the first floor. Since the internet was still working everywhere else we did not know about the problem in the rooms until the following morning when a guest came down. The system & access point was immediately re-booted & wifi re-installed in the rooms. So really wifi was only unavailable overnight from 10pm during your 1 night stay with us
Guest Review for Commercial Hotel, Penzance
Philip
Mature Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"perfect for a short break"
one night for a weekend away… Read more
"perfect for a short break"
one night for a weekend away Read less
Likes:
room
dinner menu
Dislikes:
no
Response from Commercial Hotel:
Thank you for your great review scores. We are delighted that you enjoyed your dinner,bed and breakfast experience here at our inn.
Guest Review for Commercial Hotel, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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