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Commercial Hotel Penzance
Visit Britain 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 172 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  England
Average Guest Rating for Commercial Hotel, Penzance
Guest reviews for Commercial Hotel, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 172 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Marianne
Group of Adults
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Super stay, very helpful staff"
We were Wiking along the cost an found a nice spot to stay with the commercial. It was great to book online and arrive in a hotel looking even better than online! Plus: Super helpful team at the count… Read more
"Super stay, very helpful staff"
We were Wiking along the cost an found a nice spot to stay with the commercial. It was great to book online and arrive in a hotel looking even better than online! Plus: Super helpful team at the counter and reception. Totally recommendable. Read less
Likes:
Comfortable beds, super breakfast, perfect location
Dislikes:
None
Response from Commercial Hotel:
Wow thanks for the great review. It was a pleasure to look after you all.
Guest Review for Commercial Hotel, Penzance
Marjorie
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Excellently presented tasty food."
Very comfortable… Read more
"Excellently presented tasty food."
Very comfortable Read less
Likes:
Everything
Dislikes:
None
Response from Commercial Hotel:
Thank you for your very positive review. Hopefully we will be welcoming you back again soon.
Guest Review for Commercial Hotel, Penzance
stephen
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent service and value for money"
visiting mother and sisters in sennen so commercial was handily placed for us. We stayed friday to monday… Read more
"excellent service and value for money"
visiting mother and sisters in sennen so commercial was handily placed for us. We stayed friday to monday Read less
Likes:
the lovely welcome the excellent customer service and the staff were brilliant. We had an evening meal on the sunday and it was lovely a sunday roast.Room4 was spacious and warm
Dislikes:
no
Response from Commercial Hotel:
Thanks for the great review. We are very proud of our young staff and they will be really chuffed to see your comments.We will be delighted to welcome you all back again in the not too distant future we hope.
Guest Review for Commercial Hotel, Penzance
Pip
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great short break"
Enjoyable with good food and comfortable room.… Read more
"Great short break"
Enjoyable with good food and comfortable room. Read less
Likes:
Everything
Dislikes:
No
Response from Commercial Hotel:
Thank you for leaving us such a glowing recommendation.
Guest Review for Commercial Hotel, Penzance
Peter
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A friendly reception and guide to the facilities"
I require a clean room and a warm bed with good shower facilities all of these were in place… Read more
"A friendly reception and guide to the facilities"
I require a clean room and a warm bed with good shower facilities all of these were in place Read less
Likes:
Breakfast
Dislikes:
No
Response from Commercial Hotel:
Thank you for leaving us your positive comments.
Guest Review for Commercial Hotel, Penzance
Julian
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location for our visit"
Everything about the hotel lived up to our expectations. If you want a sterile, soulless experience then stay in a chain hotel such as Premier Inns, this place is full of character and warmth.… Read more
"Perfect location for our visit"
Everything about the hotel lived up to our expectations. If you want a sterile, soulless experience then stay in a chain hotel such as Premier Inns, this place is full of character and warmth. Read less
Likes:
Every aspect was top notch for the money paid.
Dislikes:
Nothing at all - even the Welsh rugby team and Cardiff City won on the day of our visit!,
Response from Commercial Hotel:
Thank you for your wonderful comments. It is great that you really enjoyed your stay here at the inn. The staff will be delighted when I show them your review.
Guest Review for Commercial Hotel, Penzance
neil
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"I like the place!"
One night stay for work. I have stayed before,it lived up to expectations.… Read more
"I like the place!"
One night stay for work. I have stayed before,it lived up to expectations. Read less
Likes:
Good beer, good food, great staff. I like the location. I would like a weekend there in the summer.
Dislikes:
No
Response from Commercial Hotel:
Thanks for the wonderful feedback. Gives us a call if you 're coming in the summer. We're delighted to hear back from repeat customers such as yourself. Thanks you!
Guest Review for Commercial Hotel, Penzance
Peter
Mature Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The perfect way to spend your time away from home."
Extremely enjoyable. The staff were very friendly and helpful and the full Cornish breakfast is as it says on the tin. As visiting family and relatives, this was the perfect place to stay and also enj… Read more
"The perfect way to spend your time away from home."
Extremely enjoyable. The staff were very friendly and helpful and the full Cornish breakfast is as it says on the tin. As visiting family and relatives, this was the perfect place to stay and also enjoyed a great family reunion drinks in the bar. Read less
Likes:
The friendly and helpful staff were to be commended. Makes such a difference when you are made to feel so welcome.
Dislikes:
None
Response from Commercial Hotel:
Thank you for your wonderful feedback. Our staff will be really chuffed to read this.
Guest Review for Commercial Hotel, Penzance
Carolyn
Mature Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly, helpful and relaxing."
Laidback but hospitable, very relaxing.… Read more
"Friendly, helpful and relaxing."
Laidback but hospitable, very relaxing. Read less
Likes:
Owners let us change date without charge.
Dislikes:
Lots of noise from the bar Saturday night but understandable as there was birthday party.
Response from Commercial Hotel:
Thank you for leaving us a review. Unfortunately we only have a small kitchen here at the inn and as soon as breakfast is over we have to prep for lunches starting at midday so it makes things very tricky for us to have the kitchen open for breakfast later than 9am. I am surprised you were affected by noise as your room was not over the bar or conservatory areas. Perhaps you just found the bar noisy as it was indeed very busy in the pub for the party?
Guest Review for Commercial Hotel, Penzance
Elizabeth
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable stay."
enjoyed the friendliness and the facilities.… Read more
"Very enjoyable stay."
enjoyed the friendliness and the facilities. Read less
Likes:
Good company and friendly atmosphere.
Dislikes:
None
Response from Commercial Hotel:
Thanks for leaving us such a great review. Hopefully we will be able to welcome you back to the Commercial one day.
Guest Review for Commercial Hotel, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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