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Commercial Hotel Penzance
Visit Britain 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 180 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  England
Average Guest Rating for Commercial Hotel, Penzance
Guest reviews for Commercial Hotel, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 180 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jeremy
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Tin tasty"
Great place to stay to explore this extremity of the UK.friendly staff, great food. Good value… Read more
"Tin tasty"
Great place to stay to explore this extremity of the UK.friendly staff, great food. Good value Read less
Likes:
Frienly hotel, good food, excellent value
Dislikes:
None
Guest Review for Commercial Hotel, Penzance
Wendy
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Does exactly what it says on the tin"
Mon through to Friday 4 nights bed and breakfast… Read more
"Does exactly what it says on the tin"
Mon through to Friday 4 nights bed and breakfast Read less
Likes:
Friendly family run atmosphere, lovely food, clean well serviced room.
Dislikes:
Nothing
Response from Commercial Hotel:
Wow! Thanks for the fabulous review. We can ask for no better recommendation than that you have returned to stay wih us 4 times! Thank you.
Guest Review for Commercial Hotel, Penzance
Deanne
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
.
Response from Commercial Hotel:
Thank you for leaving us your review scores. We are pleased to see that you would recommend us.
Guest Review for Commercial Hotel, Penzance
Natalie
Family with older Children
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Extremely enjoyable."
Made extremely welcome.… Read more
"Extremely enjoyable."
Made extremely welcome. Read less
Likes:
Owners and staff look after us very welcome. Very confortable stay.
Dislikes:
None
Response from Commercial Hotel:
Thank you for leaving such a positive review. To make things clear we do not allow pets in the rooms, these guests left their little dog in its crate in the back of their car in our private courtyard. Dogs are welcomed in all public areas of the inn (except our small dining room) including our conservatory provided they are well behaved and kept on leads at all times.
Guest Review for Commercial Hotel, Penzance
David
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
5
"You Will Either Love It Or"
Three day stay in room at the very top of the building overlooking the square which can be noisy until 11.30ish. Hot water for shower not always available. Lots of what can only be described as loud w… Read more
"You Will Either Love It Or"
Three day stay in room at the very top of the building overlooking the square which can be noisy until 11.30ish. Hot water for shower not always available. Lots of what can only be described as loud water noises above and to the side of our room which could keep people awake or wake them in the morning. Read less
Likes:
Very clean, friendly hotel in the centre of St Just and close to various local points of interest. Good sized bedroom / comfortable bed. Great breakfast, evening meals tasted better than they looked.
Dislikes:
Booked online - no warning that the room is at the top of steep stairs and unsuitable for the infirm. Saw elderly guests having to move there own cases. Square noisy. Not always hot water for shower.
Response from Commercial Hotel:
Thank you for leaving a review. Hot water is available at all times of the day and night so I am surprised by this comment as nothing has been mentioned by other guests who stayed at the same time as you. New pipework in the loft is due to be insulated. Guests are always asked if they need help with luggage we have a very clear policy about this but cannot force guests to let us carry their bags! All rooms have double glazing units which when closed cut out all outside noise if left open well..
Guest Review for Commercial Hotel, Penzance
David
Mature Couple
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Location and Value"
We stayed one night in a large front room. The room was particularly clean and comfortable, with excellent Wi-Fi.… Read more
"Great Location and Value"
We stayed one night in a large front room. The room was particularly clean and comfortable, with excellent Wi-Fi. Read less
Likes:
We were surprised and pleased with the excellent, attractive restaurant and pub. We could not have been more satisfied with the range and quality of food. The location is excellent.
Dislikes:
None
Response from Commercial Hotel:
Thank you for the amazing feedback that you have left us.
Guest Review for Commercial Hotel, Penzance
tuulikki
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Overnight stay before trip to Scillys"
Stayed for one night, close to Lands End Airport.… Read more
"Overnight stay before trip to Scillys"
Stayed for one night, close to Lands End Airport. Read less
Likes:
Staff very friendly and helpfull. Good breakfast.powerfull shower.
Dislikes:
None
Response from Commercial Hotel:
Thank you for taking the time to leave us your thoughts. We are delighted that you enjoyed your stay and would recommend us to a friend.
Guest Review for Commercial Hotel, Penzance
Jan
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Very high quality evening meal"
Enjoyable… Read more
"Very high quality evening meal"
Enjoyable Read less
Likes:
W ell organised, clean, friendly and delicious food
Dislikes:
None
Response from Commercial Hotel:
Thank you for such a great review
Guest Review for Commercial Hotel, Penzance
Marianne
Group of Adults
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Super stay, very helpful staff"
We were Wiking along the cost an found a nice spot to stay with the commercial. It was great to book online and arrive in a hotel looking even better than online! Plus: Super helpful team at the count… Read more
"Super stay, very helpful staff"
We were Wiking along the cost an found a nice spot to stay with the commercial. It was great to book online and arrive in a hotel looking even better than online! Plus: Super helpful team at the counter and reception. Totally recommendable. Read less
Likes:
Comfortable beds, super breakfast, perfect location
Dislikes:
None
Response from Commercial Hotel:
Wow thanks for the great review. It was a pleasure to look after you all.
Guest Review for Commercial Hotel, Penzance
Marjorie
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Excellently presented tasty food."
Very comfortable… Read more
"Excellently presented tasty food."
Very comfortable Read less
Likes:
Everything
Dislikes:
None
Response from Commercial Hotel:
Thank you for your very positive review. Hopefully we will be welcoming you back again soon.
Guest Review for Commercial Hotel, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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