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Commercial Hotel Penzance
Visit Britain 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 170 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  England
Average Guest Rating for Commercial Hotel, Penzance
Guest reviews for Commercial Hotel, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 170 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
stephen
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent service and value for money"
visiting mother and sisters in sennen so commercial was handily placed for us. We stayed friday to monday… Read more
"excellent service and value for money"
visiting mother and sisters in sennen so commercial was handily placed for us. We stayed friday to monday Read less
Likes:
the lovely welcome the excellent customer service and the staff were brilliant. We had an evening meal on the sunday and it was lovely a sunday roast.Room4 was spacious and warm
Dislikes:
no
Guest Review for Commercial Hotel, Penzance
Pip
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great short break"
Enjoyable with good food and comfortable room.… Read more
"Great short break"
Enjoyable with good food and comfortable room. Read less
Likes:
Everything
Dislikes:
No
Response from Commercial Hotel:
Thank you for leaving us such a glowing recommendation.
Guest Review for Commercial Hotel, Penzance
Peter
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A friendly reception and guide to the facilities"
I require a clean room and a warm bed with good shower facilities all of these were in place… Read more
"A friendly reception and guide to the facilities"
I require a clean room and a warm bed with good shower facilities all of these were in place Read less
Likes:
Breakfast
Dislikes:
No
Response from Commercial Hotel:
Thank you for leaving us your positive comments.
Guest Review for Commercial Hotel, Penzance
Julian
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location for our visit"
Everything about the hotel lived up to our expectations. If you want a sterile, soulless experience then stay in a chain hotel such as Premier Inns, this place is full of character and warmth.… Read more
"Perfect location for our visit"
Everything about the hotel lived up to our expectations. If you want a sterile, soulless experience then stay in a chain hotel such as Premier Inns, this place is full of character and warmth. Read less
Likes:
Every aspect was top notch for the money paid.
Dislikes:
Nothing at all - even the Welsh rugby team and Cardiff City won on the day of our visit!,
Response from Commercial Hotel:
Thank you for your wonderful comments. It is great that you really enjoyed your stay here at the inn. The staff will be delighted when I show them your review.
Guest Review for Commercial Hotel, Penzance
neil
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"I like the place!"
One night stay for work. I have stayed before,it lived up to expectations.… Read more
"I like the place!"
One night stay for work. I have stayed before,it lived up to expectations. Read less
Likes:
Good beer, good food, great staff. I like the location. I would like a weekend there in the summer.
Dislikes:
No
Response from Commercial Hotel:
Thanks for the wonderful feedback. Gives us a call if you 're coming in the summer. We're delighted to hear back from repeat customers such as yourself. Thanks you!
Guest Review for Commercial Hotel, Penzance
Peter
Mature Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The perfect way to spend your time away from home."
Extremely enjoyable. The staff were very friendly and helpful and the full Cornish breakfast is as it says on the tin. As visiting family and relatives, this was the perfect place to stay and also enj… Read more
"The perfect way to spend your time away from home."
Extremely enjoyable. The staff were very friendly and helpful and the full Cornish breakfast is as it says on the tin. As visiting family and relatives, this was the perfect place to stay and also enjoyed a great family reunion drinks in the bar. Read less
Likes:
The friendly and helpful staff were to be commended. Makes such a difference when you are made to feel so welcome.
Dislikes:
None
Response from Commercial Hotel:
Thank you for your wonderful feedback. Our staff will be really chuffed to read this.
Guest Review for Commercial Hotel, Penzance
Carolyn
Mature Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly, helpful and relaxing."
Laidback but hospitable, very relaxing.… Read more
"Friendly, helpful and relaxing."
Laidback but hospitable, very relaxing. Read less
Likes:
Owners let us change date without charge.
Dislikes:
Lots of noise from the bar Saturday night but understandable as there was birthday party.
Response from Commercial Hotel:
Thank you for leaving us a review. Unfortunately we only have a small kitchen here at the inn and as soon as breakfast is over we have to prep for lunches starting at midday so it makes things very tricky for us to have the kitchen open for breakfast later than 9am. I am surprised you were affected by noise as your room was not over the bar or conservatory areas. Perhaps you just found the bar noisy as it was indeed very busy in the pub for the party?
Guest Review for Commercial Hotel, Penzance
Elizabeth
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable stay."
enjoyed the friendliness and the facilities.… Read more
"Very enjoyable stay."
enjoyed the friendliness and the facilities. Read less
Likes:
Good company and friendly atmosphere.
Dislikes:
None
Response from Commercial Hotel:
Thanks for leaving us such a great review. Hopefully we will be able to welcome you back to the Commercial one day.
Guest Review for Commercial Hotel, Penzance
BRYAN
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"perfect business stopover"
Convenient for Penzance and in a beautiful area. Warm and friendly,excellent room facilities,all I needed.… Read more
"perfect business stopover"
Convenient for Penzance and in a beautiful area. Warm and friendly,excellent room facilities,all I needed. Read less
Likes:
Good food choice,value and service.
Dislikes:
No.
Response from Commercial Hotel:
Thank you very much for such a glowing review. We are delighted that you enjoyed your short stay with us and hope that we may be of service if you are here on business in the future.
Guest Review for Commercial Hotel, Penzance
Graham
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A nice one night stay"
We used this as an overnight prior to getting the flight to the Scilly Isles - very convenient for Lands End airport. We were very impressed with the Commercial and will now consider it for a longer s… Read more
"A nice one night stay"
We used this as an overnight prior to getting the flight to the Scilly Isles - very convenient for Lands End airport. We were very impressed with the Commercial and will now consider it for a longer stay in the area. Cleanliness throughout is very good, the food is good and everyone are friendly. Nice to see are mix of locals and visitors all using the Commercial. Read less
Likes:
Good room, good value, good food.
Dislikes:
No dislikes.
Response from Commercial Hotel:
Thank you for your wonderful, positive comments following your stay with us. We are in an ideal spot for people travelling on to the Scilly Isles with the airport only 5 minute drive away. Being an inn, we do have a great mixture of guests & local customers for which we are most grateful. Our family have owned the Commercial since 1906, so I think this continuity at the heart of our community is very important to our customers given the amount of pub closures & management changes in recent years
Guest Review for Commercial Hotel, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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