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The Commercial Penzance
Visit England 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 252 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  United Kingdom
Average Guest Rating for The Commercial, Penzance
Guest reviews for The Commercial, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 252 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Michael
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Visit to friends in Cornwall."
We had a very pleasant stay at the Commercial. The hotel staff were very friendly and helpful.… Read more
"Visit to friends in Cornwall."
We had a very pleasant stay at the Commercial. The hotel staff were very friendly and helpful. Read less
Likes:
Easy location for our needs. Food was excellent.
Dislikes:
The only thing I think could be improved upon is that there is nowhere in the bathroom to hang your towels, apart from the hand-towel also no heating in the bathroom.
Response from The Commercial:
Thank you for taking the time to leave us this great feedback. The towel rail is something we have obviously overlooked in this en-suite and we will certainly look into it following your constructive comments.
Guest Review for The Commercial, Penzance
Pamela
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Very comfortable room"
I was on a walking holiday and it was one of the most comfortable places i stayed.Although the room was small, it was so well planned and had everything needed for one night. The shower was great.… Read more
"Very comfortable room"
I was on a walking holiday and it was one of the most comfortable places i stayed.Although the room was small, it was so well planned and had everything needed for one night. The shower was great. Read less
Likes:
The facilities, location and staff
Dislikes:
No
Response from The Commercial:
Thank you for this great review of our small but functional single room. We are delighted that you would recommend us to others.
Guest Review for The Commercial, Penzance
John
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Would recommend to anyone."
We stayed for a three night short stay so we could visit this a part of Cornwall.
St Just was an ideal base to do this and the Commercial ticked all the boxes.
The Commercial on our arrival where… Read more
"Would recommend to anyone."
We stayed for a three night short stay so we could visit this a part of Cornwall.
St Just was an ideal base to do this and the Commercial ticked all the boxes.
The Commercial on our arrival where helpful in were we needed to park, and first impressions were it was clean and well presented.
Our room also had everything we needed for our short break, and was clean and comfortable too Read less
Likes:
The staff were all friendly and the owners daughter took time to tell us some of the history of the hotel.
The bedroom curtain had come of the rail slightly, this was rectified without us mentioning
Dislikes:
None
Response from The Commercial:
Thanks for this great review of our inn. We are delighted that you so enjoyed your stay at the Commercial.
Guest Review for The Commercial, Penzance
Paula
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Home from home"
Parked in the free town car park not far behind the hotel. Welcomed on arrival by a lovely member of staff who explained the layout of the building before showing us to our room. Lovely room overlooki… Read more
"Home from home"
Parked in the free town car park not far behind the hotel. Welcomed on arrival by a lovely member of staff who explained the layout of the building before showing us to our room. Lovely room overlooking the square. Seemed to be a brand new bathroom suite, comfortable bed. Choice of cereals, yoghurt and fruit followed by a choice of cooked breakfast from a menu. Had 2 lovely evening meals also,and a Sunday lunch. The food was delicious. I wouldn't hesitate to recommend this hotel. Read less
Likes:
The service was excellent, as was the food. The room was lovely. Perfect base for travelling around this area of Cornwall.
Dislikes:
None
Response from The Commercial:
Thank you for the amazing feedback. We are truly delighted that you so enjoyed your stay with us and that you would recommend us to friends. The bathroom suite in room 6 is 5 years old at least so your comments are a huge compliment to our excellent housekeeping yeam who take great pride in their work. Thank you agsin tor taking the time to leave your valued comments.
Guest Review for The Commercial, Penzance
Denise
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Fantastic"
Wonderful as ever… Read more
"Fantastic"
Wonderful as ever Read less
Likes:
Everything!
Dislikes:
None
Response from The Commercial:
Thanks for the great comments and scores.
Guest Review for The Commercial, Penzance
Christina
Group of Adults
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Visiting a good friend"
Spent two nights visiting a very good friend with my husband,sister and a friend… Read more
"Visiting a good friend"
Spent two nights visiting a very good friend with my husband,sister and a friend Read less
Likes:
Everyone was very friendly and very helpful.
Dislikes:
None
Response from The Commercial:
Thank you for these excellent comments and review scores.
Guest Review for The Commercial, Penzance
Alice
Young Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Comfortable room; good dinner; friendly staff"
I stayed at The Commercial in early April with my husband and brother-in-law and his wife for one night. Check-in was efficient and welcoming. The room was basic but clean and comfortable, with tea an… Read more
"Comfortable room; good dinner; friendly staff"
I stayed at The Commercial in early April with my husband and brother-in-law and his wife for one night. Check-in was efficient and welcoming. The room was basic but clean and comfortable, with tea and coffee and toiletries provided. We had dinner there and the food was really good, though we would have preferred a wider selection of drinks (the drinks on tap are all Molson Coors brands). Good breakfast and they catered well for gluten and dairy-free diets. Read less
Likes:
Comfortable place to explore the coast around St Just. Very convenient for all the pubs on the square in St Just, too. Friendly staff.
Dislikes:
None
Response from The Commercial:
Thank you for the great feedback. We currently offer on tap 3 lagers, 1 traditional cider, 1 fruit cider, John Smiths Smooth, Guinness, as well as our Cornish offerings of Rattler cider, Sharp's Sea Fury and Sharp's Doom bar. I am sorry if this is not enough choice of draught ales and lagers for you but it works very well for us in a town that only otherwise has St Austell owned pubs.
Guest Review for The Commercial, Penzance
Victoria
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Very convenient place to stay if catching the skybus to isles of scilly"
Good food . Very friendly and welcoming… Read more
"Very convenient place to stay if catching the skybus to isles of scilly"
Good food . Very friendly and welcoming Read less
Likes:
As above
Dislikes:
None
Response from The Commercial:
Thank you for your fantastic and very comprehensive review. We have 3 lagers on tap, 2 ciders, 1 Cornish cider, 2 Cornish Real Ales, Guinness and John Smith's smooth on tap so we feel we more than cover all bases with our draught beers and ciders.
Guest Review for The Commercial, Penzance
Suzi
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location"
Meeting friends so ate at the commercial as well as staying there.… Read more
"Great location"
Meeting friends so ate at the commercial as well as staying there. Read less
Likes:
Clean, friendly, comfy bed and great breakfast.
Dislikes:
None
Response from The Commercial:
Thanks for your valued feedback.. We can ask no more than for our guests to say that they would recommend us to their friends.
Guest Review for The Commercial, Penzance
David
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stay"
This is the second time that we have stayed in the Commercial and it was as good this time as it was the first time.… Read more
"Overnight stay"
This is the second time that we have stayed in the Commercial and it was as good this time as it was the first time. Read less
Likes:
Position of the hotel and the breakfast was superb.
Dislikes:
None
Response from The Commercial:
Thanks for the great comments. The fact that they come from a returning guest makes it all the more worthwhile.
Guest Review for The Commercial, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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