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The Commercial Penzance
Visit England 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 237 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  United Kingdom
Average Guest Rating for The Commercial, Penzance
Guest reviews for The Commercial, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 237 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Garry
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay"
Our first visit to the Commercial. Very friendly and helpful staff. Clean and comfortable. We had the evening meal and breakfast, both were excellent. Highly recommended.… Read more
"Great place to stay"
Our first visit to the Commercial. Very friendly and helpful staff. Clean and comfortable. We had the evening meal and breakfast, both were excellent. Highly recommended. Read less
Likes:
Everything was good.
Dislikes:
None
Guest Review for The Commercial, Penzance
keith
Alone
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Always the same quality service that us why I return regularly"
An artist visiting regularly to paint the coast of West Cornwall, with an interest in the Tin mining areas, so ideally located. Easy access to St Ives, Penzance and Newlyn.… Read more
"Always the same quality service that us why I return regularly"
An artist visiting regularly to paint the coast of West Cornwall, with an interest in the Tin mining areas, so ideally located. Easy access to St Ives, Penzance and Newlyn. Read less
Likes:
Hospitality is great, all the staff are nice and helpful. It is nice to sit in the bar and talk with locals; real locals. St Just is a busy hub, with all the facilities I need for a base to explore.
Dislikes:
None
Response from The Commercial:
Thanks for the great feedback and comments We are delighted to keep on welcoming you back to the Commercial.
Guest Review for The Commercial, Penzance
Ieuan
Family with older Children
Stayed: Nov '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very Pleasant Short Break."
Having stayed in the Commercial Hotel several times before, we knew what to expect and it didn't disappoint!… Read more
"Very Pleasant Short Break."
Having stayed in the Commercial Hotel several times before, we knew what to expect and it didn't disappoint! Read less
Likes:
Excellent Evening Meal & Breakfast. Very Friendly staff, who create a family atmosphere. It's a good base to explore the surrounding area and we'll be returning again, in the spring.
Dislikes:
None
Response from The Commercial:
Thank you for this great review. It is all the more pleasing for us since it comes from one of our returning guests. We are absolutely delighted that you continue to enjoy your visits to us.
Guest Review for The Commercial, Penzance
Rachael
Group of Adults
Stayed: Oct '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely, homely all-round stay"
We have stayed at The Commercial on several occasions and have never been disappointed. Check-in was delayed slightly because the member of staff was covering the busy bar as well, but the staff, room… Read more
"Lovely, homely all-round stay"
We have stayed at The Commercial on several occasions and have never been disappointed. Check-in was delayed slightly because the member of staff was covering the busy bar as well, but the staff, rooms, drinks and food were all lovely. Very welcoming! Read less
Likes:
Everything!
Dislikes:
It was a little chilly in the rooms initially, but they did warm up and were then toasty warm
Response from The Commercial:
Thank you for your valued feedback. We are delighted that you enjoyed your stay with us. We are an inn and in quieter periods of the year yes our bar staff do cover the reception especially on check in days as such as yours when we were only expecting 3 rooms to come in.
Guest Review for The Commercial, Penzance
RICHARD
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very good"
lots to do at Sennen Cove… Read more
"very good"
lots to do at Sennen Cove Read less
Likes:
seeing the family
Dislikes:
pity about brian
Response from The Commercial:
Thanks for your great feedback scores Who is Brian????
Guest Review for The Commercial, Penzance
Mike
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Always a pleasure to stay here."
Great value for money we've stayed at the Commercial a number of times.… Read more
"Always a pleasure to stay here."
Great value for money we've stayed at the Commercial a number of times. Read less
Likes:
Very friendly. Cannot do enough for the guests
Dislikes:
None
Response from The Commercial:
Thanks for this fabulous feedback
Guest Review for The Commercial, Penzance
susan
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly, responsive staff, excellent breakfast & dinners in a location convenient to all the sites"
Photographic holiday… Read more
"Friendly, responsive staff, excellent breakfast & dinners in a location convenient to all the sites"
Photographic holiday Read less
Likes:
The location very convenient for us and everything was nearby. Great breakfasts and the evening dinners top notch. But best of all was your staff's professionalism and friendliness
Dislikes:
Rm 9 had very thin curtains that couldn't block the sodium street lighting and kept us awake. Noisy plumbing (mascerator?. Extraction fan did not appear to work/cope.
Guest Review for The Commercial, Penzance
LESLIE
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Just the ticket For a cycling stopover"
overnight stay as part of a Cornwall cycling holiday… Read more
"Just the ticket For a cycling stopover"
overnight stay as part of a Cornwall cycling holiday Read less
Likes:
Great evening meal
Dislikes:
None
Response from The Commercial:
Thank you for leaving you scores
Guest Review for The Commercial, Penzance
Peter
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
4
"A great stay"
A couple of days walking the coastal path.… Read more
"A great stay"
A couple of days walking the coastal path. Read less
Likes:
A pleasant room.
Dislikes:
caught the staff short for afternoon tea.
Service was slow.
Response from The Commercial:
Apologies for the errors in the above response this should of course read "we are delighted that you enjoyed your stay" .
Guest Review for The Commercial, Penzance
Martin
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great stay"
Really enjoyable place to stay, very welcoming, good food and friendly, helpful and cheerful staff. We thoroughly enjoyed ourselves.… Read more
"Great stay"
Really enjoyable place to stay, very welcoming, good food and friendly, helpful and cheerful staff. We thoroughly enjoyed ourselves. Read less
Likes:
The attitude of the staff, who were constantly helpful and cheerful.
Dislikes:
None
Response from The Commercial:
Thank you for this fantastic feedback. Hopefully we will welcome you back again sometime in the future.
Guest Review for The Commercial, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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