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The Commercial Penzance
Visit England 4 Stars Guest Accommodation
Inn
Guest Rating: 4.4
See all 252 reviews
13 Market Square, St Just

Penzance, 

Cornwall and Isles of Scilly, 


TR19 7HE,  United Kingdom
Average Guest Rating for The Commercial, Penzance
Guest reviews for The Commercial, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 252 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Lorna
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant place to stay"
Really enjoyed our stay at The Commercial. Our expectations were surpassed. It was very good value for money and The friendliness of all the staff made it a special break for us. We would not hesitat… Read more
"Brilliant place to stay"
Really enjoyed our stay at The Commercial. Our expectations were surpassed. It was very good value for money and The friendliness of all the staff made it a special break for us. We would not hesitate to stay there again in the future. Read less
Likes:
Staff very friendly and welcoming. Very relaxed atmosphere. Fabulous breakfast and other food. Clean comfortable room. Nice bar to either eat in or just have a drink and a separate restaurant
Dislikes:
No
Response from The Commercial:
Thanks for this amazing feedback from your recent stay with us. We are truly delighted that you had such a great stay.
Guest Review for The Commercial, Penzance
Adrian
Alone
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"A pleasent stay overall."
I had to come down to visit a relative who was in hospital and found The Commercial Hotel through Trivago and Expedia and the price was fair I thought.… Read more
"A pleasent stay overall."
I had to come down to visit a relative who was in hospital and found The Commercial Hotel through Trivago and Expedia and the price was fair I thought. Read less
Likes:
The hotel was nice the staff were friendly the breakfast was nice. The bedroom had been newley decorated. The gloss paint smell was slightly annoying, but not too distracting. At least it was clean
Dislikes:
One slight problem,

The matress on the bed, "went down" on one side, as if it had collapsed slightly. This made it a bit uncomfortable. This could easily be sorted by prehaps getting a new one.
Response from The Commercial:
Thank you for your valued feedback We are delighted that you had a pleasant weekend stay with us. Had you mentioned the mattress to us we could have replaced it as we do keep a couple of spare new ones in our stores in case of problems.This has now of course been dealt with. With regards the decor, the room in which you stayed was redecorated along with others at the beginning of January.
Guest Review for The Commercial, Penzance
Sheila
Mature Couple
Stayed: Jan '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Cosy, friendly and great value in a fantastic location"
Brief but relaxing and enjoyable… Read more
"Cosy, friendly and great value in a fantastic location"
Brief but relaxing and enjoyable Read less
Likes:
Everything except the terrible weather
Dislikes:
None
Response from The Commercial:
Thank you for your very encouraging feedback. If only we could control our weather. We are delighted that you still managed to enjoy your Winter break with us.
Guest Review for The Commercial, Penzance
Sarah
Mature Couple
Stayed: Jan '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Weekend getaway"
Warm, comfortable, perfect accommodation for our needs.… Read more
"Weekend getaway"
Warm, comfortable, perfect accommodation for our needs. Read less
Likes:
As above
Dislikes:
None
Response from The Commercial:
Thank you for this great feedback. We are delighted that you enjoyed your stay in our inn and that you would recommend us to your friends.
Guest Review for The Commercial, Penzance
Samantha
Young Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place, lovely village, super friendly staff"
Another lovely break away from Devon. Cannot fault anything about the commercial hence why we return again and again. Food is of the highest quality and great variety. The breakfast is amazing. Local… Read more
"Lovely place, lovely village, super friendly staff"
Another lovely break away from Devon. Cannot fault anything about the commercial hence why we return again and again. Food is of the highest quality and great variety. The breakfast is amazing. Local produce is clear to see in the quality of the ingredients used. Rooms and facilities impeccably clean and well presented. The staff are all lovely and really look after their guests. Read less
Likes:
Food, ambiance and beautiful Christmas decorations.
Dislikes:
Not a single thing.
Response from The Commercial:
Thanks for the great scores. We are always glad to welcome you back to our inn.
Guest Review for The Commercial, Penzance
Garry
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay"
Our first visit to the Commercial. Very friendly and helpful staff. Clean and comfortable. We had the evening meal and breakfast, both were excellent. Highly recommended.… Read more
"Great place to stay"
Our first visit to the Commercial. Very friendly and helpful staff. Clean and comfortable. We had the evening meal and breakfast, both were excellent. Highly recommended. Read less
Likes:
Everything was good.
Dislikes:
None
Response from The Commercial:
Thanks for these great comments and review scores
Guest Review for The Commercial, Penzance
keith
Alone
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Always the same quality service that us why I return regularly"
An artist visiting regularly to paint the coast of West Cornwall, with an interest in the Tin mining areas, so ideally located. Easy access to St Ives, Penzance and Newlyn.… Read more
"Always the same quality service that us why I return regularly"
An artist visiting regularly to paint the coast of West Cornwall, with an interest in the Tin mining areas, so ideally located. Easy access to St Ives, Penzance and Newlyn. Read less
Likes:
Hospitality is great, all the staff are nice and helpful. It is nice to sit in the bar and talk with locals; real locals. St Just is a busy hub, with all the facilities I need for a base to explore.
Dislikes:
None
Response from The Commercial:
Thanks for the great feedback and comments We are delighted to keep on welcoming you back to the Commercial.
Guest Review for The Commercial, Penzance
Ieuan
Family with older Children
Stayed: Nov '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very Pleasant Short Break."
Having stayed in the Commercial Hotel several times before, we knew what to expect and it didn't disappoint!… Read more
"Very Pleasant Short Break."
Having stayed in the Commercial Hotel several times before, we knew what to expect and it didn't disappoint! Read less
Likes:
Excellent Evening Meal & Breakfast. Very Friendly staff, who create a family atmosphere. It's a good base to explore the surrounding area and we'll be returning again, in the spring.
Dislikes:
None
Response from The Commercial:
Thank you for this great review. It is all the more pleasing for us since it comes from one of our returning guests. We are absolutely delighted that you continue to enjoy your visits to us.
Guest Review for The Commercial, Penzance
Rachael
Group of Adults
Stayed: Oct '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely, homely all-round stay"
We have stayed at The Commercial on several occasions and have never been disappointed. Check-in was delayed slightly because the member of staff was covering the busy bar as well, but the staff, room… Read more
"Lovely, homely all-round stay"
We have stayed at The Commercial on several occasions and have never been disappointed. Check-in was delayed slightly because the member of staff was covering the busy bar as well, but the staff, rooms, drinks and food were all lovely. Very welcoming! Read less
Likes:
Everything!
Dislikes:
It was a little chilly in the rooms initially, but they did warm up and were then toasty warm
Response from The Commercial:
Thank you for your valued feedback. We are delighted that you enjoyed your stay with us. We are an inn and in quieter periods of the year yes our bar staff do cover the reception especially on check in days as such as yours when we were only expecting 3 rooms to come in.
Guest Review for The Commercial, Penzance
RICHARD
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very good"
lots to do at Sennen Cove… Read more
"very good"
lots to do at Sennen Cove Read less
Likes:
seeing the family
Dislikes:
pity about brian
Response from The Commercial:
Thanks for your great feedback scores Who is Brian????
Guest Review for The Commercial, Penzance
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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