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Lugger Inn Penzance
Self Assessed 2 Stars Hotel
Inn
Guest Rating: 3.8
See all 359 reviews
3 Marine Terrace, The Promenade

Penzance, 

Cornwall and Isles of Scilly, 


TR18 4DL,  United Kingdom
Average Guest Rating for Lugger Inn, Penzance
Guest reviews for Lugger Inn, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.1
Location:
4.5
Breakfast:
4.2
Guest Rating:
3.8
From 359 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Leif
Mature Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
Perfect place in the town… Read more
"Perfect"
Perfect place in the town Read less
Likes:
The very helpfuld and smiling starff
Dislikes:
None
Guest Review for Lugger Inn, Penzance
Francesca
Family with young Children
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Beautiful view and room but noisy"
Fun and enjoyed spending the night in Penzance.… Read more
"Beautiful view and room but noisy"
Fun and enjoyed spending the night in Penzance. Read less
Likes:
Really nice staff and tasty breakfast, big TV and beatiful room and view.
Dislikes:
Difficult to sleep as people downstairs in pub were shouting until 3am while watching the football and the road was quite busy as well.
Response from Lugger Inn:
Thank you for completing a review of our INN we are pleased that you enjoyed your stay and that your room, the view & breakfast were good - we note your comments with regards to the bar area being a little noisy during the one night of your stay - we try our very best to accommodate every guest here and at this particular time we did have a large group staying who did tend to enjoy the bar area a little later than the rest of our guests we apologise for any inconvenience caused.
Guest Review for Lugger Inn, Penzance
Andy
Group of Adults
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"A good place to stay"
We stayed ahead of the ferry to the Scilly Isles… Read more
"A good place to stay"
We stayed ahead of the ferry to the Scilly Isles Read less
Likes:
Nice clean room, with a nice shower.
Good food for the evening meal too
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our INN we are pleased that you enjoyed your stay with us - we have many offers available for the Autumn & spring please either contact us direct on 01736 363236 or visit our website - its great here during the festive season - visit the famous Moushole lights or perhaps the Eden project for a spot of ice skating!
Guest Review for Lugger Inn, Penzance
James
Family with older Children
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great location for a comfortable stay"
Stayed for just one night with the family to explore W. Cornwall including a visit to the Minack Theatre. The room was large and easily accommodated the four of us. It had a view across Mount's Bay to… Read more
"Great location for a comfortable stay"
Stayed for just one night with the family to explore W. Cornwall including a visit to the Minack Theatre. The room was large and easily accommodated the four of us. It had a view across Mount's Bay to St. Michael's Mount. It was newly refurbished and very clean. Hearty breakfast in the morning. Read less
Likes:
Friendly staff and location
Dislikes:
None
Response from Lugger Inn:
Dear Guest - Thank you for completing a review of our Inn - We are pleased that you enjoyed your stay - yes the views across the Bay are beautiful we are truly blessed here with such a great location, we will look forward to seeing you again sometime - for future offers and special breaks please visit our website at www.thelugger.co.uk or call us on 01736 363236
Guest Review for Lugger Inn, Penzance
Hugh
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Short break to see show at the Minack theatre"
A few drinks, food and relaxation.… Read more
"Short break to see show at the Minack theatre"
A few drinks, food and relaxation. Read less
Likes:
Very pleased with the room - number 5 - and the location.
Staff friendly & helpful.
Dislikes:
There was a lot more cheese than crab in the crab gratin & the new potatoes were so pre cooked that they were uneatable, the rest of the evening meal was fine, biggest sea bass we have ever seen.
Response from Lugger Inn:
Dear Guest - Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay here with us, we note your comments with regards to the crab gratin - we just wish that you had said something at the time of your meal and we could have sorted this out for you - we hope that you will give us another try in the near future - happy you enjoyed the sea bass!
Guest Review for Lugger Inn, Penzance
Richard
Mature Couple
Stayed: May '16
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Slept well, very convenient location for ferry to the Scilly isles"
Stayed for 2 nights a week apart. convenient hotel,rooms need upgrading, also corridors.… Read more
"Slept well, very convenient location for ferry to the Scilly isles"
Stayed for 2 nights a week apart. convenient hotel,rooms need upgrading, also corridors. Read less
Likes:
Staff were very friendly and helpful
Dislikes:
The bath the room we stayed in needs replacing. It is cracked and has dried plaster left by a workman in several places in the bath. We could not use it.
Response from Lugger Inn:
Thank you for completing a review of our Inn, we note your comments with regards to room 12 this is a budget room and is due for refurbishment in the Autumn, we are currently letting this room at a reduced tariff as we do realise that the bath needs replacing however, the shower is perfectly fine as is the rest of the room, we do hope that this did not spoil your stay & we hope that you will return again soon perhaps in our refurbished rooms!
Guest Review for Lugger Inn, Penzance
Ronald
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"comfortable"
a short break… Read more
"comfortable"
a short break Read less
Likes:
very friendly staff and relaxing
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay here and hope that you will return again soon - for special offer please visit our website at www.thelugger.co.uk
Guest Review for Lugger Inn, Penzance
Richard
Mature Couple
Stayed: May '16
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Adequate for an overnight stay at a reasonable pruce"
Friendly staff.
Noise can be a problem depending on the room allocated… Read more
"Adequate for an overnight stay at a reasonable pruce"
Friendly staff.
Noise can be a problem depending on the room allocated Read less
Likes:
Very convenient location to the quay
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn we are pleased that you enjoyed your stay here - we note your comments with regards to some possible noise depending on the room allocation - we are based on the promenade so we do experience some traffic noise however, this does subside once the town shops close, we do hope that you will stay with us again soon!
Guest Review for Lugger Inn, Penzance
John
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Review of Room 23"
I was upgraded from Room 3 to Room 23 which has a sea view. Initially I was apprehensive as I had intended to book into the Longboat but had erroneously booked the Lugger and the reviews for the Lugge… Read more
"Review of Room 23"
I was upgraded from Room 3 to Room 23 which has a sea view. Initially I was apprehensive as I had intended to book into the Longboat but had erroneously booked the Lugger and the reviews for the Lugger Inn were mixed.
My apprehension grew when I was shown to my room as the hallways and some of the other rooms were in the process of renovation and the whole place looked like a building site.
However room 23 was fine. Certainly not five star, but for what I wanted it couldn't have been better. Read less
Likes:
Room 23 is a no nonsense double room with enough space to move around in. It is a example of how less is more.
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn and we are pleased that you enjoyed your stay here, we upgraded you on arrival which we note that you were pleased to have a sea view room instead of a rear facing room. Yes we are almost finished with our refurbishment of all the Inn bedrooms - you were one of our first guests to stay in the knew room - we hope that the works did not effect your stay and we hope that you will return again soon! For special offers please visit our website or contact
Guest Review for Lugger Inn, Penzance
Jenny
With a colleague
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Lovely seaside accommodation"
We had a great stay. The check in process was quick and easy, dealt with by a thoroughly lovely chap. We were shown to our room, which was newly refurbished and very clean. Couldn't fault anything at… Read more
"Lovely seaside accommodation"
We had a great stay. The check in process was quick and easy, dealt with by a thoroughly lovely chap. We were shown to our room, which was newly refurbished and very clean. Couldn't fault anything at the hotel and will definitely return if in the area. Read less
Likes:
New rooms, bed configuration possibilities, pretty much everything!
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay with us and we hope that you will return again soon! Our refurbishment is almost complete and we are looking forward to a busy season ahead, for special offers please contact us direct or visit our website.
Guest Review for Lugger Inn, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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