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Lugger Inn Penzance
Self Assessed 2 Stars Hotel
Inn
Guest Rating: 3.8
See all 374 reviews
3 Marine Terrace, The Promenade

Penzance, 

Cornwall and Isles of Scilly, 


TR18 4DL,  United Kingdom
Average Guest Rating for Lugger Inn, Penzance
Guest reviews for Lugger Inn, Penzance are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.1
Location:
4.5
Breakfast:
4.2
Guest Rating:
3.8
From 374 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
John
Group of Adults
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Great location on the sea front"
One night break for the rugby.Perfect location , friendly & helpful staff , no fuss . Will return.… Read more
"Great location on the sea front"
One night break for the rugby.Perfect location , friendly & helpful staff , no fuss . Will return. Read less
Likes:
Location , sea facing room was superb.
Dislikes:
None
Response from Lugger Inn:
Thank you for taking the time to leave us a review, we are pleased that you enjoyed your stay with us, we hope that you will return again soon!
Guest Review for Lugger Inn, Penzance
daniel
Group of Adults
Stayed: Jan '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Lovely Staff"
Brilliant welcome and staff… Read more
"Lovely Staff"
Brilliant welcome and staff Read less
Likes:
Room with a view
Dislikes:
no
Response from Lugger Inn:
Thank you for completing a review of our INN we are pleased that you enjoyed your stay and that you would recommend us to your friends - we appreciate our customers taking the time to review us and welcome all comments this allows us to initiate any changes required and to enhance other guests experiences as well as boost our staff moral!
Guest Review for Lugger Inn, Penzance
William
Mature Couple
Stayed: Jan '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Excellent Value for Money"
This is an unpretentious small hotel, ideally situated on the promenade, the sea view rooms having unobstructed views of Newlyn, St Michael's Mount and the sea. At the time of our visit the occupancy… Read more
"Excellent Value for Money"
This is an unpretentious small hotel, ideally situated on the promenade, the sea view rooms having unobstructed views of Newlyn, St Michael's Mount and the sea. At the time of our visit the occupancy level was extremely low.

It is an excellent hotel for families with young children and a limited budget. Read less
Likes:
Our large, double aspect room with a large bay window area with 2 comfy chairs and a table. The owner was attentive and keen to please guests. Our only evening visit to the restaurant was excellent.
Dislikes:
There were a few minor maintenance issues which needed attention, such as a dripping hand basin hot tap, basin plug chain not attached to the basin, etc.
Response from Lugger Inn:
Thank you for completing a review of our Inn we are pleased that you enjoyed your stay here, we note your comments with regards to the dripping tap in your bathroom and that the plug did not have a chain, these issues have now been resolved, thank you for raising the issues we are always appreciative of all comments from our guests - for future special offers please visit our website at www.thelugger.co.uk
Guest Review for Lugger Inn, Penzance
Angela
Family with young Children
Stayed: Dec '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely new year break"
Fantastic 3 days room newly furnished and clean. Entertainment great. Lovely new year party
Food and service great… Read more
"Lovely new year break"
Fantastic 3 days room newly furnished and clean. Entertainment great. Lovely new year party
Food and service great Read less
Likes:
Lovely friendly and helpful staff. Room met all our requirements
Dislikes:
Due to the weather we stayed in room for a while in the afternoon and a little cold until the heating came on. Perhaps this weather could be taken into account and heating on accordingly. Just a thoug
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay and the NYE festivities it was fun wasn't it! We hope that you will return for another stay with us again soon, for our Winter specials please visit our website at www.thelugger.co.uk
Guest Review for Lugger Inn, Penzance
Danielle
Family with young Children
Stayed: Dec '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Nice clean hotel, fairly basic but great value for the price. I would stay again"
.… Read more
"Nice clean hotel, fairly basic but great value for the price. I would stay again"
. Read less
Likes:
..
Dislikes:
.
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay and that you will recommend us to your friends - we have some great deals on at present should you wish to have a Winter break - please check out our website for further information!
Guest Review for Lugger Inn, Penzance
Stephan
Group of Adults
Stayed: Oct '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"Pleasant weekend in Penzance."
Good value for Money.… Read more
"Pleasant weekend in Penzance."
Good value for Money. Read less
Likes:
The room was good for the price, but the location on the sea front was excellent, including being near to pubs and restaurants.
Dislikes:
The card machine was faulty, and caused some difficulties making payment for the room.
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay and we can only apologise for the break down of our telephone system during the week-end of your stay with us, thankfully the new till system in place was able to double up for card payments - sorry that this took a while but we did get there in the end!
Guest Review for Lugger Inn, Penzance
Daniel
Family with older Children
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Hotel"
Excellent location easy to get to anywhere you need to get to… Read more
"Great Hotel"
Excellent location easy to get to anywhere you need to get to Read less
Likes:
everything
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay - for our Autumn offers please visit our website at www.thelugger.co.uk we hope to see you again soon!
Guest Review for Lugger Inn, Penzance
tim
Alone
Stayed: Oct '16
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Much improved decor"
Have stayed here twice in the past as its a friendly place.
recently decorated, much nicer.… Read more
"Much improved decor"
Have stayed here twice in the past as its a friendly place.
recently decorated, much nicer. Read less
Likes:
The docor!
Dislikes:
Poor Verity's left!
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you have noticed our recent refurbishment and also pleased that you are a returning guest - verity says hi by the way!
Guest Review for Lugger Inn, Penzance
Roger
Alone
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Enjoyable & relaxing stay"
I stayed at The Lugger for two nights either end of my trip to The Scilly Isles. I ate in the restaurant both evenings.… Read more
"Enjoyable & relaxing stay"
I stayed at The Lugger for two nights either end of my trip to The Scilly Isles. I ate in the restaurant both evenings. Read less
Likes:
I had a most enjoyable stay at the Lugger. The restaurant is wonderful and I thoroughly enjoyed the Scallops, done exactly how I like them with no added sauces to distract from the amazing flavour.
Dislikes:
None
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay and the meal in our restaurant - our recent refurbishment has proved popular with our guests and we are looking forward to continuing with this to the remaining four rooms booked for refurbishment this winter - if you are looking for a Autumn break we have some great offers on our website!
Guest Review for Lugger Inn, Penzance
Katherine Anne
Group of Adults
Stayed: Sep '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Friendly and clean"
Three nights with an excellent view and friendly staff.… Read more
"Friendly and clean"
Three nights with an excellent view and friendly staff. Read less
Likes:
The cleanliness, the view and the young guy (Mark?) working at the barn who was exceptionally friendly and helpful. The dinner was very good too.
Dislikes:
The shower didn't always work.
Response from Lugger Inn:
Thank you for completing a review of our Inn, we are pleased that you enjoyed your stay - we note your comments with regards to the irregular water pressure in the shower and we are currently working on replacing all of our gravity fed showers with electric ones - we hope that you will return for another stay soon - Matt our barman says Hi!
Guest Review for Lugger Inn, Penzance
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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