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Guest Rating: 4.4
See all 219 reviews
The Pier House Hotel, Harbour Front, Charlestown Road

Saint Austell, 

Cornwall and Isles of Scilly, 


PL25 3NJ,  England
The Pier House Hotel overlooks the picturesque harbour of Charlestown, Being in a prominent position the hotel is ideally located for exploring local beaches and gardens. All rooms are ensuite with many offering views of the harbour and coastline of Saint Austell Bay. Experience the ultimate luxury that you would expect from one of the premier hotels in Cornwall..
  • VisitEngland Silver Award
  • A La Carte Restaurant
  • Prominent Position
  • Local Attractions
  • Film Productions
  • AA/Visit England 3 Star
  • Stunning Views
  • Eden Project
  • Local Real Ales
  • Harbour/Beaches
Check Prices and Availability
Double Ensuite Double Ensuite
from£100.00
Double Ensuite - Single OccupancyDouble Ensuite - Single Occupancy
from£72.00
Family Room - 2 Adults 1 ChildFamily Room - 2 Adults 1 Child
from£120.00
Family Room - 2 Adults 2 ChildFamily Room - 2 Adults 2 Child
from£130.00
Single Ensuite Single Ensuite
from£55.00
Guest Reviews
Guest reviews for Pier House Hotel, Saint Austell are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.5
Location:
4.8
Breakfast:
4.4
Guest Rating: 4.4
See all 219 reviews
Claire
Young Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location
5
Breakfast:
5
"A short stay but very enjoyable."
We were given this stay as a present.Thank you for a great stay at the Peir House Hotel.Everything about this place was excellent ,the breakfast and the evening meal in the restaurant ,plus the room.… Read more
"A short stay but very enjoyable."
We were given this stay as a present.Thank you for a great stay at the Peir House Hotel.Everything about this place was excellent ,the breakfast and the evening meal in the restaurant ,plus the room. Read less
Likes:
Everything
Dislikes:
No
Guest Review for Pier House Hotel, Saint Austell
Kevin
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location
5
Breakfast:
5
"Perfect hotel for a relaxing break"
A very warm and helpful welcome set the scene for a perfect break. The room was clean, newly decorated and had lots of character with its unusual upstairs bathroom. Great views over the harbour where… Read more
"Perfect hotel for a relaxing break"
A very warm and helpful welcome set the scene for a perfect break. The room was clean, newly decorated and had lots of character with its unusual upstairs bathroom. Great views over the harbour where preparations for filming a new series of Poldark were underway. Food was excellent, starting with delicious crab sandwiches from the bar at lunchtime, a wonderful dinner in the restaurant and tasty, hot breakfasts. Service from everyone we met was excellent. Read less
Likes:
Everything about the hotel. The friendly, efficient service. Great recommendations for places to go and how to get around.
Dislikes:
The atrocious local bus service. Wish we'd listened earlier to the hotel advice and used the taxi service they recommended- cheaper and much quicker.
Response from Pier House Hotel:
Good Evening Mr & Mrs Page
We are so pleased you enjoyed your stay at the Pier House Hotel. Thank you very much for you kind comments. It was a pleasure to meet you, we look forward to seeing you again hopefully in the near future. I hope you had a good journey back to Reading. I also agree with you our Bus Service is terrible.
Kind Regards
Kim (Reception)
Guest Review for Pier House Hotel, Saint Austell
Annie
Alone
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location
5
Breakfast:
4
"Lovely setting, coy room"
I stayed for 2 nights as a short getaway… Read more
"Lovely setting, coy room"
I stayed for 2 nights as a short getaway Read less
Likes:
The setting of the hotel is great, weather was amazing, the room whilst small was cosy, heating very efficient and a great shower. Good pub food.
Dislikes:
No view but this was clearly stated before booking.
Guest Review for Pier House Hotel, Saint Austell
More Information
Visit Britain 3 Stars HotelAA 3 Stars Hotel
Parking
Free parking, Off-site parking
Types of Payment Accepted at Pier House Hotel
Cash (Sterling), Credit card, Debit card, Cheque
Payment Cards accepted at the property
Master Card Maestro Visa Visa Electron Solo 
Check-in: 2:00 PM till 10:00 PM
Check-out: 10:00 AM
Policies
Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: No pets
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
The Pier House Hotel in Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. Experience the ultimate luxury that you would expect from one of the premier hotels in Cornwall.


Charlestown is a Georgian port remaining relatively unspoilt and undeveloped reflecting how many West Country ports and fishing coves looked prior to development being one of the finest late 18th and early 19th century industrial harbour sites in the country. Built for Charles Rashleigh, hence the name Charlestown, the port represents a rare example of a mineral port with its own defences and is one of the best preserved china clay and copper ore ports of its period anywhere in the world. As a result the harbour is now being protected by WORLD HERITAGE STATUS.

The Hotel itself has 27 bedrooms, a Bar/Bistro and an A La Carte Restaurant. The patio area has wonderful views across the harbour and St Austell Bay. The hotel offers many different delights from cream teas to lobster caught locally here in Charlestown. Our hotel bar is a freehouse and serves a wide selection of locally brewed ales.

Over the years Charlestown has been the setting for many television and film productions, the most recent being the new series of Poldark.

Situated on the South West coastal path you can take a stroll over the cliff tops to Porthpean Beach and village or to Carlyon Bay in the opposite direction. Charlestown beaches are a pebbles throw from the hotel where swimming is safe and at low tide children can enjoy exploring the many rock pools.

We are 3 miles away from the Eden Project and 6 miles away from the Lost Gardens of Heligan. Newquay Airport is 12 miles and St Austell Railway Station is only 2 miles. There are many moors, gardens and places of interest, all within an easy drive. For golf enthusiasts, Carlyon Bay, St Austell and Porthpean courses are only a short distance away.
Style of property
Comfortable, Homely, Luxury, Traditional, Unique
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