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The Queens Head Hotel Saint Austell
Self Assessed 2 Stars Hotel
Inn
Guest Rating: 3.7
See all 3 reviews
The Queens Head, 2 North Street

Saint Austell, 

Cornwall and Isles of Scilly, 


PL25 5QD,  England
Average Guest Rating for The Queens Head Hotel, Saint Austell
Guest reviews for The Queens Head Hotel, Saint Austell are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.0
Friendliness:
3.7
Cleanliness:
3.7
Facilities:
3.7
Staff service:
3.3
Location:
3.7
Guest Rating:
3.7
From 3 reviews
Sort:Guest Reviews
Howard
With a colleague
Stayed: Oct '13
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
"To be avoided"
Having booked the hotel for a nights stay whilst on business in St. Austell I was disappointed that neither evening meals or breakfast were on offer due to Kitchen refurbishment. The cost therefore wa… Read more
"To be avoided"
Having booked the hotel for a nights stay whilst on business in St. Austell I was disappointed that neither evening meals or breakfast were on offer due to Kitchen refurbishment. The cost therefore was way overpriced. The rooms were basic but clean and the landlord was friendly. However the rooms were on a slope as was the very uncomfortable single bed which was not condusive to a good nights sleep. The sound of somebody using the microwave at 0100am was also not clever and kept me awake. Read less
Likes:
The TV was big with a nice clear picture
Dislikes:
There were two pool tables both being used and we asked if we could have a game next. Was told a very definite "No" we're using it by a very unsavoury character with a Pool cue in his hand.
Response from The Queens Head Hotel:
Many thanks for taking the time to review our property. It is stated on our webiste that our kitchens are closed for potential guests to read prior to booking, we are sorry that you did not notice this when making your reservation. The building is of Elizabethan period and does have sloping floors and many other features linked to the age of the building. We will investigate the bed that you refer to to ensure comfort levels are kept to a maximum for guests.
Guest Review for The Queens Head Hotel, Saint Austell
David
Family with young Children
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
"Comfortable room above pub."
We were given a warm welcome and helpful orientation. We stayed one night in the family room. I had a walk around St Austell, the hotel is situated right in the middle next to the church. There was… Read more
"Comfortable room above pub."
We were given a warm welcome and helpful orientation. We stayed one night in the family room. I had a walk around St Austell, the hotel is situated right in the middle next to the church. There was good parking around the back. In the morning we left around 9am but didn't see anyone as the place was locked up. Read less
Likes:
The family room was large and comfortable. The bathroom was really nice. It was all clean and well decorated in the room.
Dislikes:
The bells in the church chime loudly every hour from 7am to 11pm. Not the hotel's fault of course but with their single glazed windows it disturbed our kids.

The area downstairs wasn't for famili
Guest Review for The Queens Head Hotel, Saint Austell
Carole
Family with young Children
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Excellent central location"
Overnight stay to visit the Eden Project… Read more
"Excellent central location"
Overnight stay to visit the Eden Project Read less
Likes:
Good central location in St Austell, clean room with plenty of space, friendly welcome, excellent facilities with fridge and microwave.
Dislikes:
None
Guest Review for The Queens Head Hotel, Saint Austell
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