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The Greenhead Bampton
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.1
See all 22 reviews
Brampton

Bampton, 

Cumbria, 


CA8 7HB,  United Kingdom
Average Guest Rating for The Greenhead, Bampton
Guest reviews for The Greenhead, Bampton are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.0
Friendliness:
4.7
Cleanliness:
4.2
Facilities:
3.9
Staff service:
4.4
Location:
4.7
Breakfast:
4.4
Guest Rating:
4.1
From 22 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Simon
Alone
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"A very comfortable stay at the end of a long day's walking."
I was walking Hadrian's Wall and found the Greenhead Hotel met my weary needs very well, another time I would happily have tried out the Hostel across the road as well - a great idea to have both opti… Read more
"A very comfortable stay at the end of a long day's walking."
I was walking Hadrian's Wall and found the Greenhead Hotel met my weary needs very well, another time I would happily have tried out the Hostel across the road as well - a great idea to have both options available. The food was very good and the staff friendly. Read less
Likes:
The location was very handy as a walker, the food good and the staff friendly.
Dislikes:
None
Guest Review for The Greenhead, Bampton
Alison
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic location, great food, friendly staff"
Really friendly despite us coming in muddy from the Pennine Way… Read more
"Fantastic location, great food, friendly staff"
Really friendly despite us coming in muddy from the Pennine Way Read less
Likes:
Highly recommend the food, including smoked salmon and scrambled eggs for breakfast. Wish we had had time for a swim and sauna.
Dislikes:
Shower could have been more powerful, if i am asked to be picky.
Guest Review for The Greenhead, Bampton
Frédéric
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect night out in a quiet surrounding"
We had a very nice stay with special thanks to Jeff for his kindness - if I could choose my grandad he would be first choixe but all other staff were very good as well !… Read more
"Perfect night out in a quiet surrounding"
We had a very nice stay with special thanks to Jeff for his kindness - if I could choose my grandad he would be first choixe but all other staff were very good as well ! Read less
Likes:
Location - dinner excellent and Jeff !
Dislikes:
Not really
Guest Review for The Greenhead, Bampton
Devi
Family with older Children
Stayed: Jul '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place"
We very much enjoyed our stay. The room was a good size and was comfortable. The pub was a nice retreat and offers good food and drinks.… Read more
"Lovely place"
We very much enjoyed our stay. The room was a good size and was comfortable. The pub was a nice retreat and offers good food and drinks. Read less
Likes:
Great location with some great walks.
Dislikes:
Our only minor discomfort was that the bed was a little soft for our preferences. Otherwise, the room was great for us.
Guest Review for The Greenhead, Bampton
Janet
Mature Couple
Stayed: Jul '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
1
Staff service:
4
Location:
3
Breakfast:
4
"Would not stay here again unless refurbished"
The bed was very narrow and uncomfortable; no way to open the window for ventilation without removing all the tea things; shower head came off and sprayed water all over the bathroom, which we had to… Read more
"Would not stay here again unless refurbished"
The bed was very narrow and uncomfortable; no way to open the window for ventilation without removing all the tea things; shower head came off and sprayed water all over the bathroom, which we had to clean up and then just had a spray shower with hose. Dinner was mediocre, but breakfast was better. Staff was nice. This was the 6th place we've stayed in a trip in which was stay in a different B&B or hotel each night and the only one that we cannot recommend. Read less
Likes:
The staff was nice, and the cookies in the room were good.
Dislikes:
Seriously needs refurbishing for the price of the room.
Guest Review for The Greenhead, Bampton
David
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
5
"Excellent place to stay but a few gripes"
Excellent food and beer. Staff friendly and helpful
Chose the greenhead as a perfect place to explore hadrians wall and visit vindolanda.… Read more
"Excellent place to stay but a few gripes"
Excellent food and beer. Staff friendly and helpful
Chose the greenhead as a perfect place to explore hadrians wall and visit vindolanda. Read less
Likes:
Good atmosphere in the pub, a real fire, real ale and home made chips.
Loved the place but a bit rough round the edges
Dislikes:
Bathroom poor. No mirror, a broken towel rail. Dirty towels on the floor
Tea making facilities but no cups!
Guest Review for The Greenhead, Bampton
Kenneth
Alone
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice stay for a Pennine Way walker."
Food selection ok, but good quality.… Read more
"Nice stay for a Pennine Way walker."
Food selection ok, but good quality. Read less
Likes:
Comfy bed-good tv selection. Very friendly staff-went out of their way to help out.
Dislikes:
Wi-fi was terrible to non-existent.
Guest Review for The Greenhead, Bampton
Tom
Family with older Children
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great night"
One night stay meeting friends. Nice room, comfy beds, good English breakfast… Read more
"Great night"
One night stay meeting friends. Nice room, comfy beds, good English breakfast Read less
Likes:
Nice room great location for Pennine Way and Roman Army museum
Dislikes:
None
Guest Review for The Greenhead, Bampton
anthony
Group of Adults
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Steak and Ale pie"
One night in a simple unfussy welcoming oasis.… Read more
"Steak and Ale pie"
One night in a simple unfussy welcoming oasis. Read less
Likes:
Excellent food and helpful staff.
Dislikes:
There was a difference between the room rate booked online and the higher rate required on the day.
Response from The Greenhead:
Thank you, Anthony, for your great comments. However, we are shocked that you had a bad experience on room pricing, as we have just (late March 2017) taken over the hotel we have inherited some teething issues - but all can be assured we have not increased any room prices - in fact our family room has been reduced by £20 per night. We are working hard to ensure we have as few hiccups as possible - I hope we will see you again in the future.
Guest Review for The Greenhead, Bampton
Veronica
Mature Couple
Stayed: Apr '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Disappointed"
Stayed for one night for a family party that was held at the hotel.
When I booked I specifically requested Gluten and Dairy free diet, on checking in I asked if this has been sorted, I was told that… Read more
"Disappointed"
Stayed for one night for a family party that was held at the hotel.
When I booked I specifically requested Gluten and Dairy free diet, on checking in I asked if this has been sorted, I was told that this information had not been passed on and that they sometimes had soya milk but not always.
Going through the door from the bar area to thel accommodation we were met with very dirty carpets and a sour smell as though milk had been split. The carpet in our room was dirty and the room smelt. Read less
Likes:
It was were the family party was being held which meant that we could both have a drink and not worry about driving.
Bed linen was clean
Dislikes:
There was another party in the hotel that was in a room underneath our room, the music was very loud and went on well past midnight,
There was non dairy milk for breakfast but no gluten free bread
Response from The Greenhead:
Veronica, we can only apologise that your important dietary information was lost in the transition from previous owners to ourselves less than 2 weeks before your stay. It is no excuse, but I hope you understand a little. We do have pride in our catering in our other businesses and are upset at your disappointment. We hope you are able to try us again soon and then recommend to others your different experience.Thank you for the feedback this will help us prioritise our current jobs to keep on tr
Guest Review for The Greenhead, Bampton
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