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The Black Bull Hotel Kirkby Stephen
Visit Britain 3 Stars Inn
Inn
Guest Rating: 4.4
See all 35 reviews
38 Market Street

Kirkby Stephen, 

Cumbria, 


CA17 4QW,  United Kingdom
Average Guest Rating for The Black Bull Hotel, Kirkby Stephen
Guest reviews for The Black Bull Hotel, Kirkby Stephen are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
3.9
Staff service:
4.7
Location:
4.6
Breakfast:
4.7
Guest Rating:
4.4
From 35 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
p
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"great people nice place lovely area"
Main street position which led to a bit of traffic noise in the night. bar dining room and a back room. access all night with key if needed. Excellent meal and good beer.… Read more
"great people nice place lovely area"
Main street position which led to a bit of traffic noise in the night. bar dining room and a back room. access all night with key if needed. Excellent meal and good beer. Read less
Likes:
My wife was poorly so we only stayed 1 night instead of two but was not charged for the second night. That was very good. Staff where very friendly and helpful. Plenty of heating good pillows.
Dislikes:
Decor was a bit tired in places and the carpets are ancient.
Guest Review for The Black Bull Hotel, Kirkby Stephen
David
Group of Adults
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable relaxing and good value"
Great ensuite rooms friendly public bar and exceptional
food… Read more
"Comfortable relaxing and good value"
Great ensuite rooms friendly public bar and exceptional
food Read less
Likes:
relaxing
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
Liz
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very friendly, informal and welcoming"
Overnight stay end route to stay with relatives. We were unaware but delighted to discover the chef is fantastic. Lovely menu for evening meal. Superb food and acccompaniments. A local shop owner adv… Read more
"Very friendly, informal and welcoming"
Overnight stay end route to stay with relatives. We were unaware but delighted to discover the chef is fantastic. Lovely menu for evening meal. Superb food and acccompaniments. A local shop owner advised avoid Tuesdays as this is chefs current night off. Worth checking in advance. Breakfast also superb. Read less
Likes:
The food.
Dislikes:
Main ceiling lighting generally dim and gloomy and not to to my taste. I prefer bright main lights though lamplight fine.
Guest Review for The Black Bull Hotel, Kirkby Stephen
adam
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
5
Location:
4
Breakfast:
4
"Not a happy customer"
No heating no hot water overall not a pleasant stay… Read more
"Not a happy customer"
No heating no hot water overall not a pleasant stay Read less
Likes:
The bar staff were very friendly and polite and the food was ok
Dislikes:
Yes no heating or hot water and tv was the smallest tv I've ever seen
Guest Review for The Black Bull Hotel, Kirkby Stephen
Sandra
Group of Adults
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great location for walkers"
My friend and I stayed four nights while hiking in the Lake District. Room was comfortable and clean… Read more
"Great location for walkers"
My friend and I stayed four nights while hiking in the Lake District. Room was comfortable and clean Read less
Likes:
Restaurant is much better than I had expected
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
J M
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"welcoming, comfortable, unpretentious & ideally located for my stay"
I stayed for just one night, but was pleased with my choice, & would definitely return, if looking for accommodation in the same area.… Read more
"welcoming, comfortable, unpretentious & ideally located for my stay"
I stayed for just one night, but was pleased with my choice, & would definitely return, if looking for accommodation in the same area. Read less
Likes:
The room was clean & comfortable. My evening meal & breakfast the following day, were of a good standard.
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
marisa
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic, fab, great"
Great service from arrival to departure - thank you for looking after us so well!… Read more
"Fantastic, fab, great"
Great service from arrival to departure - thank you for looking after us so well! Read less
Likes:
responsiveness and customer focused service
Dislikes:
I'd like to have stayed longer
Guest Review for The Black Bull Hotel, Kirkby Stephen
Christina
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"comfortable stay, lovely food, great location"
Arrived earlier than check in time but friendly staff checked me in and had spot of lunch. Room was clean and tidy and in keeping with the old building. My bed was a little soft and the mattress qui… Read more
"comfortable stay, lovely food, great location"
Arrived earlier than check in time but friendly staff checked me in and had spot of lunch. Room was clean and tidy and in keeping with the old building. My bed was a little soft and the mattress quite old but mattress topper made it ok. Very good evening meal and excellent beer. Owner very accomodating, staff friendly. Read less
Likes:
Food was excellent and the breakfast was great especially if you are going out walking. Good quality food, wide choice and great portions. Tea and coffee freshly made and service was excellent.
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
Walker
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Good location and pleasant, comfortable accommodation"
We arrived in the late afternoon and had a spacious, clean and comfortable room overlooking the main street. having stayed in a number of old hotels we were pleasantly surprised by the quality of the… Read more
"Good location and pleasant, comfortable accommodation"
We arrived in the late afternoon and had a spacious, clean and comfortable room overlooking the main street. having stayed in a number of old hotels we were pleasantly surprised by the quality of the room. The location made it easy to have a good look around the town without having to drive. Read less
Likes:
Location, comfort and cleanliness. Also, the breakfast was excellent. Our visit coincided with the annual gypsy horse fair in nearby Appleby and we had a good view of horses and caravans arriving.
Dislikes:
Parking is very limited and we never book accommodation without adequate parking. The website does not make this clear. However, the owner did get a car moved to create more space for us to park.
Guest Review for The Black Bull Hotel, Kirkby Stephen
Anne
Family with older Children
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Warm, friendly accommmodation"
We arrived soaking wet and exhausted after 20mile walk. We were swiftly shown our large spacious warm rooms- tea and hot shower! Wonderful!… Read more
"Warm, friendly accommmodation"
We arrived soaking wet and exhausted after 20mile walk. We were swiftly shown our large spacious warm rooms- tea and hot shower! Wonderful! Read less
Likes:
Lovely dinner in the bar with excellent ales. Dog was allowed to join us.
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
Page: 1 | 2 | 3 | 4 Next
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