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The Black Bull Hotel Kirkby Stephen
Visit Britain 3 Stars Inn
Inn
Guest Rating: 4.4
See all 38 reviews
38 Market Street

Kirkby Stephen, 

Cumbria, 


CA17 4QW,  United Kingdom
Average Guest Rating for The Black Bull Hotel, Kirkby Stephen
Guest reviews for The Black Bull Hotel, Kirkby Stephen are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.7
Location:
4.6
Breakfast:
4.7
Guest Rating:
4.4
From 38 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Brett
Group of Adults
Stayed: May '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good value and very friendly"
One night as part of a walking holiday.… Read more
"Good value and very friendly"
One night as part of a walking holiday. Read less
Likes:
Friendliness, good value, good breakfast, good beer.
Dislikes:
None
Response from The Black Bull Hotel:
Thank you for your kind review. We look forward to seeing you again.
Guest Review for The Black Bull Hotel, Kirkby Stephen
Alan
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"I'll be back."
Spent one night on a bank holiday weekend.… Read more
"I'll be back."
Spent one night on a bank holiday weekend. Read less
Likes:
Nice clean room very comfortable.Best evening meal we've had in a long time and really good full English breakfast. We were also able to book a single night (not often an option),day off work not need
Dislikes:
None
Response from The Black Bull Hotel:
Thank you for your kind review, we look forward to seeing you again in the future.
Guest Review for The Black Bull Hotel, Kirkby Stephen
Joshua
Alone
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Week long stay for fieldwork."
Stayed for the week to undertake fieldwork in the local area, and had an excellent stay at the Black bull, and will certainly recommend it to my friends. Very pleasant staff, and fully understanding o… Read more
"Week long stay for fieldwork."
Stayed for the week to undertake fieldwork in the local area, and had an excellent stay at the Black bull, and will certainly recommend it to my friends. Very pleasant staff, and fully understanding of my 'lack of presence' in the pub all week. Read less
Likes:
Very pleasant staff, and fully understanding of my 'lack of presence' in the pub all week. Rooms were always cleaned very well, and the decor of the entire establishment was very nice.
Dislikes:
Nope
Response from The Black Bull Hotel:
Thank you for your kind review.
Guest Review for The Black Bull Hotel, Kirkby Stephen
p
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"great people nice place lovely area"
Main street position which led to a bit of traffic noise in the night. bar dining room and a back room. access all night with key if needed. Excellent meal and good beer.… Read more
"great people nice place lovely area"
Main street position which led to a bit of traffic noise in the night. bar dining room and a back room. access all night with key if needed. Excellent meal and good beer. Read less
Likes:
My wife was poorly so we only stayed 1 night instead of two but was not charged for the second night. That was very good. Staff where very friendly and helpful. Plenty of heating good pillows.
Dislikes:
Decor was a bit tired in places and the carpets are ancient.
Guest Review for The Black Bull Hotel, Kirkby Stephen
David
Group of Adults
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable relaxing and good value"
Great ensuite rooms friendly public bar and exceptional
food… Read more
"Comfortable relaxing and good value"
Great ensuite rooms friendly public bar and exceptional
food Read less
Likes:
relaxing
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
Liz
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very friendly, informal and welcoming"
Overnight stay end route to stay with relatives. We were unaware but delighted to discover the chef is fantastic. Lovely menu for evening meal. Superb food and acccompaniments. A local shop owner adv… Read more
"Very friendly, informal and welcoming"
Overnight stay end route to stay with relatives. We were unaware but delighted to discover the chef is fantastic. Lovely menu for evening meal. Superb food and acccompaniments. A local shop owner advised avoid Tuesdays as this is chefs current night off. Worth checking in advance. Breakfast also superb. Read less
Likes:
The food.
Dislikes:
Main ceiling lighting generally dim and gloomy and not to to my taste. I prefer bright main lights though lamplight fine.
Guest Review for The Black Bull Hotel, Kirkby Stephen
adam
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
5
Location:
4
Breakfast:
4
"Not a happy customer"
No heating no hot water overall not a pleasant stay… Read more
"Not a happy customer"
No heating no hot water overall not a pleasant stay Read less
Likes:
The bar staff were very friendly and polite and the food was ok
Dislikes:
Yes no heating or hot water and tv was the smallest tv I've ever seen
Guest Review for The Black Bull Hotel, Kirkby Stephen
Sandra
Group of Adults
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great location for walkers"
My friend and I stayed four nights while hiking in the Lake District. Room was comfortable and clean… Read more
"Great location for walkers"
My friend and I stayed four nights while hiking in the Lake District. Room was comfortable and clean Read less
Likes:
Restaurant is much better than I had expected
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
J M
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"welcoming, comfortable, unpretentious & ideally located for my stay"
I stayed for just one night, but was pleased with my choice, & would definitely return, if looking for accommodation in the same area.… Read more
"welcoming, comfortable, unpretentious & ideally located for my stay"
I stayed for just one night, but was pleased with my choice, & would definitely return, if looking for accommodation in the same area. Read less
Likes:
The room was clean & comfortable. My evening meal & breakfast the following day, were of a good standard.
Dislikes:
None
Guest Review for The Black Bull Hotel, Kirkby Stephen
marisa
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic, fab, great"
Great service from arrival to departure - thank you for looking after us so well!… Read more
"Fantastic, fab, great"
Great service from arrival to departure - thank you for looking after us so well! Read less
Likes:
responsiveness and customer focused service
Dislikes:
I'd like to have stayed longer
Guest Review for The Black Bull Hotel, Kirkby Stephen
Page: 1 | 2 | 3 | 4 Next
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