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Black Swan Hotel Kirkby Stephen
AA 4 Stars Inn
Inn
Guest Rating: 4.7
See all 197 reviews
Ravenstonedale

Kirkby Stephen, 

Cumbria, 


CA17 4NG,  England
Average Guest Rating for Black Swan Hotel, Kirkby Stephen
Guest reviews for Black Swan Hotel, Kirkby Stephen are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.8
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.7
From 197 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
alexander
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very friendly staff and good food"
We were very relaxed in the hotel, warm and cosy with the open fire in the bar.… Read more
"very friendly staff and good food"
We were very relaxed in the hotel, warm and cosy with the open fire in the bar. Read less
Likes:
The bar was fairly quiet so it suited us well and the bed was small but very comfy.
Dislikes:
The room was smaller than we would have liked, I know it said small double when booking but, I would have said this was more like a large single room, but fortunately we were only there for one night.
Guest Review for Black Swan Hotel, Kirkby Stephen
Jonquil
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Hospitality at it's best"
We enjoyed our stay at the Blackswan. Excellent food, accommodationa and hospitality… Read more
"Hospitality at it's best"
We enjoyed our stay at the Blackswan. Excellent food, accommodationa and hospitality Read less
Likes:
Everything
Dislikes:
No
Guest Review for Black Swan Hotel, Kirkby Stephen
Amanda
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"The Black Swan gave us everything we were looking for in a relaxing restorative short stay."
Excellent… Read more
"The Black Swan gave us everything we were looking for in a relaxing restorative short stay."
Excellent Read less
Likes:
Warm welcome, warm comfortable room with everything we needed.
The food was excellent and there were lovely places to visit nearby.
Dislikes:
None
Guest Review for Black Swan Hotel, Kirkby Stephen
Ian
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Quality accommodation, good food, good beer and first class service this is the black swan"
Most enjoyable, warm and welcoming, the rooms are just right… Read more
"Quality accommodation, good food, good beer and first class service this is the black swan"
Most enjoyable, warm and welcoming, the rooms are just right Read less
Likes:
Having stayed at the Black Swan previously, we were delighted to see it had not changed, the quality of all aspects was still the same
Dislikes:
None
Guest Review for Black Swan Hotel, Kirkby Stephen
Jean
Group of Adults
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Very relaxing"
Very enjoyable… Read more
"Very relaxing"
Very enjoyable Read less
Likes:
Quiet location. Friendly but not overly friendly
Dislikes:
It was not long enough
Guest Review for Black Swan Hotel, Kirkby Stephen
Angie
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect, food, staff, and hotel"
Had a weekkend away with my husband, from walking through the door the staff were exceptional, very warm friendly and helpful.… Read more
"Perfect, food, staff, and hotel"
Had a weekkend away with my husband, from walking through the door the staff were exceptional, very warm friendly and helpful. Read less
Likes:
Dinner and Breakfast were first class!
Dislikes:
None
Guest Review for Black Swan Hotel, Kirkby Stephen
Andy
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A hidden gem!"
I have been coming to The Black Swan for 5 years now and the staff never fail to make to make you welcome. This stay was only an overnight but you feel at home as soon as you walk in.… Read more
"A hidden gem!"
I have been coming to The Black Swan for 5 years now and the staff never fail to make to make you welcome. This stay was only an overnight but you feel at home as soon as you walk in. Read less
Likes:
We always like the atmosphere within the pub and the quality of the food and service.
The rooms are fantastic especially room 15 where the four poster bed, log fire and luxury bathroom make it specia
Dislikes:
None
Guest Review for Black Swan Hotel, Kirkby Stephen
Shawn
Group of Adults
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"A real find! A lovely B&B with a great bar and restaurant."
Arrived at 8pm in the pouring rain on a SAtusrday night after a long drive from London. Everyone was very welcoming and the bar/restaurant was pleasantly busy.
We were shown to our room and then the… Read more
"A real find! A lovely B&B with a great bar and restaurant."
Arrived at 8pm in the pouring rain on a SAtusrday night after a long drive from London. Everyone was very welcoming and the bar/restaurant was pleasantly busy.
We were shown to our room and then they found us a table in the bar for dinner. I wanted a special drink (hot rum grog) and the bar kindly made me one that warmed me right down to my toes. Breakfast the next morning was fab as well. I will stay again on a longer visit to the lake district. Read less
Likes:
Lovely staff, beautiful countryside, good food.
Dislikes:
None
Guest Review for Black Swan Hotel, Kirkby Stephen
keith
Young Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very enjoyable peaceful weekend"
Nice and peaceful we were celebrating our wedding anniversary and just wanted some alone time that is what we got… Read more
"very enjoyable peaceful weekend"
Nice and peaceful we were celebrating our wedding anniversary and just wanted some alone time that is what we got Read less
Likes:
Remoteness of hotel peace and quiet
Dislikes:
Was not keen on location of our garden room would of preferred to be in the main building
Guest Review for Black Swan Hotel, Kirkby Stephen
Roy
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Room's"
Over all a nice stay but room was smaller for a superior double than I expected.… Read more
"Room's"
Over all a nice stay but room was smaller for a superior double than I expected. Read less
Likes:
Location and nice food with good friendly service.
Dislikes:
See above
Guest Review for Black Swan Hotel, Kirkby Stephen
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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