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The West Arms Llangollen
Inn
Guest Rating: 4.6
See all 83 reviews
Llanarmon Dyffryn Ceiriog

Llangollen, 

Denbighshire, 


LL20 7LD,  United Kingdom
Average Guest Rating for The West Arms, Llangollen
Guest reviews for The West Arms, Llangollen are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.7
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.6
From 83 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Dave
Mature Couple
Stayed: Dec '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Christmas hideaway!"
Four nights over Christmas, starting on the 23rd, bed & breakfast only in the chauffeur's annexe as we were visiting family and friends near Oswestry.… Read more
"Christmas hideaway!"
Four nights over Christmas, starting on the 23rd, bed & breakfast only in the chauffeur's annexe as we were visiting family and friends near Oswestry. Read less
Likes:
Lovely character hotel situated in a very quiet and scenic part of Wales. The staff were very friendly and the meals were excellent.
Dislikes:
Note that the roads to and from the hotel are very windy, narrow and steep in places which makes driving quite hazardous when travelling after dark.
Guest Review for The West Arms, Llangollen
David
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Well worth the visit , scenery is amazing"
We chose the cheeper room ( chaufers annex) thats why we didnt put excellent down but was very good and we will be going back again after new year , very wellcoming and freindly well worth a visit , w… Read more
"Well worth the visit , scenery is amazing"
We chose the cheeper room ( chaufers annex) thats why we didnt put excellent down but was very good and we will be going back again after new year , very wellcoming and freindly well worth a visit , we was there on a family heritage quest, Read less
Likes:
The freindly atmosfere and nothing was too much trouble
Dislikes:
None
Guest Review for The West Arms, Llangollen
Elisabeth
Family with young Children
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A jewel in the countryside"
My husband and I stayed at the West Arms for a weekend with out 1.5 yr old. The staff were so lovely and kind, especially with our son. The breakfast was delicious. We were able to enjoy a proper dinn… Read more
"A jewel in the countryside"
My husband and I stayed at the West Arms for a weekend with out 1.5 yr old. The staff were so lovely and kind, especially with our son. The breakfast was delicious. We were able to enjoy a proper dinner in the restaurant while our child slept in our room. The dinners were just divine. We loved the bar area and the open fire in the study. The entire hotel is cozy, with a touch of luxury. Our room had the most beautiful view. That brings me to the scenery around the hotel. Just stunning. Read less
Likes:
Everything. It was so relaxing. We hope to visit again soon.
Dislikes:
No, everything was perfect.
Guest Review for The West Arms, Llangollen
Maurice
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Historic calm."
Interesting old inn in peaceful location.… Read more
"Historic calm."
Interesting old inn in peaceful location. Read less
Likes:
Peace and quiet.
Dislikes:
None
Guest Review for The West Arms, Llangollen
Kathryn
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent 3 night break"
Upgraded from Chauffeur's room to standard which was only disappointing because we would like to have seen how "basic" basic is. Fantastic meal on first night, but as we are vegetarian there was only… Read more
"Excellent 3 night break"
Upgraded from Chauffeur's room to standard which was only disappointing because we would like to have seen how "basic" basic is. Fantastic meal on first night, but as we are vegetarian there was only one option in the main meals. As soon as this was made aware to staff, we were advised further reasonable options were available. (In some places we have been offered variations of an omelette, but not here.) Read less
Likes:
No phone signal. Really good food. Peace, real peace. Excellent service.
Dislikes:
None
Guest Review for The West Arms, Llangollen
Malcolm
With a colleague
Stayed: May '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful welcome to Wales"
Delighted to be back again… Read more
"Wonderful welcome to Wales"
Delighted to be back again Read less
Likes:
Lovely location and excellent food
Dislikes:
None
Guest Review for The West Arms, Llangollen
Julia
Young Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
3
Cleanliness:
5
Facilities:
5
Staff service:
3
Location:
5
Breakfast:
4
"A lovely cosy hotel, shame about the management."
We had a lovely room with a four poster bed and loved snuggling up by the log fires in this characterful cosy hotel.
We felt that the manager could have been much friendlier and when we heard him pre… Read more
"A lovely cosy hotel, shame about the management."
We had a lovely room with a four poster bed and loved snuggling up by the log fires in this characterful cosy hotel.
We felt that the manager could have been much friendlier and when we heard him prepping his restaurant staff to up-sell drinks and deserts (in an unfriendly manner) we were a bit put off - he was having this meeting in the foyer right where we were sitting by the fire - we couldn't help but hear it - very unprofessional. Read less
Likes:
The hotel and the setting and surrounding area is all magnificent, food good but vegetarian limited, vegan non existent. Staff were attentive and friendly (excluding manager).
Dislikes:
as mentioned the attitude of the manager let the place down, we were also disappointed at food range not eating any meat or animal products.
Guest Review for The West Arms, Llangollen
Paul
Group of Adults
Stayed: Feb '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Hidden gem"
Birthday treat for one of our party. Location was perfect since we all like the great outdoors and the hotel was located in a peaceful valley in mid Wales.… Read more
"Hidden gem"
Birthday treat for one of our party. Location was perfect since we all like the great outdoors and the hotel was located in a peaceful valley in mid Wales. Read less
Likes:
Food was excellent, service was the same.For an outdoor experience it was just right, some local walks, lake Vyrynwy less than 30 minutes drive, Llangollen similar distance.
Dislikes:
Apart from Ireland beating England in the 6 nations, no.
Guest Review for The West Arms, Llangollen
Philip
Mature Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic"
Great staff and excellent food.… Read more
"Fantastic"
Great staff and excellent food. Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The West Arms, Llangollen
Steve
Mature Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Bliss!"
Just about perfect in every way.… Read more
"Bliss!"
Just about perfect in every way. Read less
Likes:
The staff understand what the word 'host' means.
Dislikes:
None
Response from The West Arms:
Thank you Steve - it was a pleasure to look after you.
Guest Review for The West Arms, Llangollen
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