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The West Arms Llangollen
Inn
Guest Rating: 4.6
See all 78 reviews
Llanarmon Dyffryn Ceiriog

Llangollen, 

Denbighshire, 


LL20 7LD,  United Kingdom
Average Guest Rating for The West Arms, Llangollen
Guest reviews for The West Arms, Llangollen are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.7
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.6
From 78 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Malcolm
With a colleague
Stayed: May '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful welcome to Wales"
Delighted to be back again… Read more
"Wonderful welcome to Wales"
Delighted to be back again Read less
Likes:
Lovely location and excellent food
Dislikes:
None
Guest Review for The West Arms, Llangollen
Julia
Young Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
3
Cleanliness:
5
Facilities:
5
Staff service:
3
Location:
5
Breakfast:
4
"A lovely cosy hotel, shame about the management."
We had a lovely room with a four poster bed and loved snuggling up by the log fires in this characterful cosy hotel.
We felt that the manager could have been much friendlier and when we heard him pre… Read more
"A lovely cosy hotel, shame about the management."
We had a lovely room with a four poster bed and loved snuggling up by the log fires in this characterful cosy hotel.
We felt that the manager could have been much friendlier and when we heard him prepping his restaurant staff to up-sell drinks and deserts (in an unfriendly manner) we were a bit put off - he was having this meeting in the foyer right where we were sitting by the fire - we couldn't help but hear it - very unprofessional. Read less
Likes:
The hotel and the setting and surrounding area is all magnificent, food good but vegetarian limited, vegan non existent. Staff were attentive and friendly (excluding manager).
Dislikes:
as mentioned the attitude of the manager let the place down, we were also disappointed at food range not eating any meat or animal products.
Guest Review for The West Arms, Llangollen
Paul
Group of Adults
Stayed: Feb '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Hidden gem"
Birthday treat for one of our party. Location was perfect since we all like the great outdoors and the hotel was located in a peaceful valley in mid Wales.… Read more
"Hidden gem"
Birthday treat for one of our party. Location was perfect since we all like the great outdoors and the hotel was located in a peaceful valley in mid Wales. Read less
Likes:
Food was excellent, service was the same.For an outdoor experience it was just right, some local walks, lake Vyrynwy less than 30 minutes drive, Llangollen similar distance.
Dislikes:
Apart from Ireland beating England in the 6 nations, no.
Guest Review for The West Arms, Llangollen
Philip
Mature Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic"
Great staff and excellent food.… Read more
"Fantastic"
Great staff and excellent food. Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The West Arms, Llangollen
Steve
Mature Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Bliss!"
Just about perfect in every way.… Read more
"Bliss!"
Just about perfect in every way. Read less
Likes:
The staff understand what the word 'host' means.
Dislikes:
None
Response from The West Arms:
Thank you Steve - it was a pleasure to look after you.
Guest Review for The West Arms, Llangollen
Julie
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Breathtaking scenery. Good food. Dog friendly"
Breathtaking scenery. Great food. Very relaxing.… Read more
"Breathtaking scenery. Good food. Dog friendly"
Breathtaking scenery. Great food. Very relaxing. Read less
Likes:
Very dog friendly. Took our 2 Labradors.
Dislikes:
None
Response from The West Arms:
Thank you so much for your comments - we are very happy you really enjoyed your visit.
Guest Review for The West Arms, Llangollen
charles
Alone
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"I wil be back when I'am next in the area"
Could not fault it staff great food great and the area alone deserves a visit all good.… Read more
"I wil be back when I'am next in the area"
Could not fault it staff great food great and the area alone deserves a visit all good. Read less
Likes:
It was ok for the area I was in
Dislikes:
No
Guest Review for The West Arms, Llangollen
John
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very differnt old style hotel"
Very good with unusual food at dinner… Read more
"Very differnt old style hotel"
Very good with unusual food at dinner Read less
Likes:
Not the usual same type hotel
Dislikes:
None
Guest Review for The West Arms, Llangollen
Tineke
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful"
Delightful stay in this beautifully, old coaching inn. From the narrow, winding staircase, low ceilings, to the beamed room and comfortable antique bed, everything was perfect.… Read more
"Wonderful"
Delightful stay in this beautifully, old coaching inn. From the narrow, winding staircase, low ceilings, to the beamed room and comfortable antique bed, everything was perfect. Read less
Likes:
We loved the fact that the rooms were character rooms and it not only felt like you'd stepped back in time but was also staying in someone's home rather than in a hotel.
Dislikes:
Nothing at all - everything was perfect.
Response from The West Arms:
Thank you Tineke for posting such a wonderful review - we are really pleased you loved The West Arms.
Guest Review for The West Arms, Llangollen
Philip
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"it was pleasant and comfortable"
Overnight to attend funeral in nearby village… Read more
"it was pleasant and comfortable"
Overnight to attend funeral in nearby village Read less
Likes:
Peace and quiet and comfort
Dislikes:
No
Guest Review for The West Arms, Llangollen
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