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The Pier Hotel Ltd Rhyl
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 4.8
See all 320 reviews
23 East Parade

Rhyl, 

Denbighshire, 


LL18 3AL,  United Kingdom
Average Guest Rating for The Pier Hotel Ltd, Rhyl
Guest reviews for The Pier Hotel Ltd, Rhyl are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.8
From 320 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Pauline
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Service"
Stayed overnight to meet up with friends.… Read more
"Great Service"
Stayed overnight to meet up with friends. Read less
Likes:
Great accommodation. Staff excellent.
Dislikes:
No
Guest Review for The Pier Hotel Ltd, Rhyl
Joanne
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and welcoming"
We stayed because of a family funeral… Read more
"Friendly and welcoming"
We stayed because of a family funeral Read less
Likes:
We were made very welcome and will defiantly be coming back and would highly recommend
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Michelle
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Stay at Pier hotel"
Enjoyable… Read more
"Stay at Pier hotel"
Enjoyable Read less
Likes:
all of it. Rooms where clean and comfortable, Breakfast was excellent and everyone was friendly
Dislikes:
no
Response from The Pier Hotel Ltd:
Thank You Michelle, it was a pleasure to look after you both and hope we see you in the future, thank you booking direct keep an eye on our discounts for direct loyal customers, thank you for taking the time to write a review, take care until next time. Regards Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
Craig
With a colleague
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic stay at the Pier Hotel"
Short break for a couple of days… Read more
"Fantastic stay at the Pier Hotel"
Short break for a couple of days Read less
Likes:
Got a room upgrade and the owner was absolutely first class from the moment we walked to the moment we left. Room was nice and so was the breakfast. Will stay here again for sure.
Dislikes:
None
Response from The Pier Hotel Ltd:
Thank You Craig, for taking the time to review your stay it really does mean a lot to me, and helps improve our standards, I look forward to welcoming you both in the future on your next visit, hopefully in warmer climates. Regards Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
scott
Alone
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous Hospitality partnered with Cosy and Comfortable Bedrooms"
A 3 night stay on business. I could have stayed at the Premier Inn nearby but don't particularly enjoy their rather often stale and unauthentic approach to hospitality. This is my second stay at The… Read more
"Fabulous Hospitality partnered with Cosy and Comfortable Bedrooms"
A 3 night stay on business. I could have stayed at the Premier Inn nearby but don't particularly enjoy their rather often stale and unauthentic approach to hospitality. This is my second stay at The Pier Hotel and for 3 nights enjoyed the genuine hospitality (Wayne on this occasion), the informal yet wonderfully professional focus on guest satisfaction and..the breakfast was first class too. I absolutely recommend not just the hotel & the fabulous people who run it. Read less
Likes:
As mentioned above
Dislikes:
Absolutely not
Response from The Pier Hotel Ltd:
Many many thanks Scott for your very kind and positive review, always a pleasure to welcome you and your business and look forward to welcoming you and Dirk in the near future. Regards Wayne and again many thanks for taking the time to review our hotel.
Guest Review for The Pier Hotel Ltd, Rhyl
Paul
Alone
Stayed: Dec '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect place to stay in Rhyl"
Lovely small B&B near the beach in Rhyl which I chose for a stop on a short cycle tour of the coast in North Wales.… Read more
"Perfect place to stay in Rhyl"
Lovely small B&B near the beach in Rhyl which I chose for a stop on a short cycle tour of the coast in North Wales. Read less
Likes:
Bar and breakfast area are cool. No problem to the owner to leave my cycle securely stored. Cooked breakfast was very good.
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Derek
Alone
Stayed: Nov '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Clean, good breakfast and friendly staff."
Very easy just to enjoy your stay because the staff where excellent!… Read more
"Clean, good breakfast and friendly staff."
Very easy just to enjoy your stay because the staff where excellent! Read less
Likes:
You are right on the seafront and right in the middle of the town with everything you need close by.
Dislikes:
Could not fault anything!
Response from The Pier Hotel Ltd:
Hi Derek, many thanks for staying with us, a pleasure to have met you and for your kind comments on your review, well we will always be here should you ever return to Rhyl, as they say plenty more fish in the sea, good luck for the future at least you will save on the vodka!!!! Regards Pier Hotel team.
Guest Review for The Pier Hotel Ltd, Rhyl
Jill
Group of Adults
Stayed: Nov '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing and great environment"
Very pleased with hosts and all it offers, second visit to this guest house during trips from Canada… Read more
"Relaxing and great environment"
Very pleased with hosts and all it offers, second visit to this guest house during trips from Canada Read less
Likes:
Everything
Dislikes:
None
Response from The Pier Hotel Ltd:
Hi Jill, a pleasure again to welcome you back to Rhyl and glad you have arrived back safe and sound to Canada, until next time wishing you all a great Christmas and good health for the New Year. Regards Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
Dennis
Group of Adults
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Everyone totally satisfied"
Have been coming to Rhyl for the past few years for the same event. Undoubtedly the best accommodation we have found and made the weekend even more satisfying.… Read more
"Everyone totally satisfied"
Have been coming to Rhyl for the past few years for the same event. Undoubtedly the best accommodation we have found and made the weekend even more satisfying. Read less
Likes:
Welcomed from the moment we arrived. Top service without being intrusive throughout the stay.
Dislikes:
Just no complaints at all.
Response from The Pier Hotel Ltd:
Thanks guys for staying with us and mostly for your kind comments regarding your stay, we look forward to seeing you all next year should the table tennis competition return to the area, our very best wishes. Regards Wayne.
Guest Review for The Pier Hotel Ltd, Rhyl
Barry
Alone
Stayed: Oct '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great stay !"
Excellent with friendly staff.… Read more
"A great stay !"
Excellent with friendly staff. Read less
Likes:
Location was perfect. Facilities everything that was needed.
Dislikes:
Hotel needs to turn down heating a couple of degrees.
Response from The Pier Hotel Ltd:
Hi Barry many thanks for your kind words and comments, and I have turned down the heating especially as the weather has gone mild again, look forward to seeing you again should you ever return to Rhyl, have a great Christmas and New Year all our very best wishes to you and the family. Regards Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
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