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The Pier Hotel Ltd Rhyl
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.8
See all 297 reviews
23 East Parade

Rhyl, 

Denbighshire, 


LL18 3AL,  United Kingdom
Average Guest Rating for The Pier Hotel Ltd, Rhyl
Guest reviews for The Pier Hotel Ltd, Rhyl are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.8
From 297 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Colin
Alone
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Seaside stopover"
Just one night at The Pier while on business in Rhyl was enough to tell me that the owners are special and that they treat their guests the same.… Read more
"Seaside stopover"
Just one night at The Pier while on business in Rhyl was enough to tell me that the owners are special and that they treat their guests the same. Read less
Likes:
My room was actually a suite overlooking the esplanade, very clean and well maintained, with a very comfortable bed. The shower was powerful enough, and toiletries were provided. Great full breakfast.
Dislikes:
No on-site parking, but even in the height of summer I was able to park on the road within 100m.
Guest Review for The Pier Hotel Ltd, Rhyl
Juliet
Family with older Children
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A traditional sea-side guest house with a charming, modern twist."
An overnight stop as a stepping stone into North Wales. We loved the charming, spacious rooms. Ours had a sea-view, with lots of space and comfortable beds. A complimentary drink from the mini-bar was… Read more
"A traditional sea-side guest house with a charming, modern twist."
An overnight stop as a stepping stone into North Wales. We loved the charming, spacious rooms. Ours had a sea-view, with lots of space and comfortable beds. A complimentary drink from the mini-bar was an unexpected treat! Friendly hosts. I appreciated the extra effort they made with my vegetarian breakfast which was delicious and generous. Read less
Likes:
Lovely, spacious rooms. Friendly hosts.
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Joshua
Young Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"What a Wonderful Place"
My partner and I were visiting friends in Rhyl and chose to stay at the Pier Hotel Rhyl, as we had heard great things about it. Over our 4 day stop, we were very pleased with the room and service prov… Read more
"What a Wonderful Place"
My partner and I were visiting friends in Rhyl and chose to stay at the Pier Hotel Rhyl, as we had heard great things about it. Over our 4 day stop, we were very pleased with the room and service provided. We definitely recommend staying here if you are in the area. Read less
Likes:
Very friendly and attentive staff, the provided breakfast was exceptional and we were made to feel very welcome. The room we stayed in was very tidy and well appointed.
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Dorothy
Alone
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Excellant"
Great… Read more
"Excellant"
Great Read less
Likes:
xxxxx
Dislikes:
The shower
Guest Review for The Pier Hotel Ltd, Rhyl
Michael
Alone
Stayed: Jun '16
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
1
"Disappointing"
I have stayed in the hotel three times now and the last visit was extremely disappointing.I made it plain that I had to be in St Asaph, some 15 minutes away for a meeting at 08.30. I arranged for brea… Read more
"Disappointing"
I have stayed in the hotel three times now and the last visit was extremely disappointing.I made it plain that I had to be in St Asaph, some 15 minutes away for a meeting at 08.30. I arranged for breakfast at 08.00 and stated what I would have. At 08.15 there was no sign of anyone about apart from another guest who clearly wanted breakfast and then to get away.As a result I had to leave without breakfast and I was extremely annoyed. I do not know if I will visit them again as I felt let down. Read less
Likes:
Nice situation close to town and beach.
Dislikes:
See above re missing breakfast. It is important that if you say you are going to do something you do it. I am not sure I will use the hotel again but I should not think that would bother them.
Guest Review for The Pier Hotel Ltd, Rhyl
Ashley
Young Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great time in Rhyl"
We felt very welcomed. Unfortunatley had to carry 2 heavy bags up 3 floors of tight stairs but once settled all was fine. The room was spacious, staff were extremely firendly, bar was great and atmosh… Read more
"Great time in Rhyl"
We felt very welcomed. Unfortunatley had to carry 2 heavy bags up 3 floors of tight stairs but once settled all was fine. The room was spacious, staff were extremely firendly, bar was great and atmoshpere was perfect. Breakfast was beyond expectations and a great spread of food. Read less
Likes:
The whole stay.
Dislikes:
No.
Guest Review for The Pier Hotel Ltd, Rhyl
Linda
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wow | new decor - love it x"
Stayed again at the pier for one night whilst visiting our daughter (round the corner)
Friendly hosts, lovely new décor.… Read more
"Wow | new decor - love it x"
Stayed again at the pier for one night whilst visiting our daughter (round the corner)
Friendly hosts, lovely new décor. Read less
Likes:
Everything .. location, hosts, cleanliness, price .....
Dislikes:
Missed cooked breakfast as we forgot to ask what time we needed to be there .. and had a few drinks in the bar. But plenty of choice of lots of other items
Guest Review for The Pier Hotel Ltd, Rhyl
mary
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming bed and breakfast in a delightfully refurbished property and delicious breakfast"
Four of us came for one night stay at the end of our walk along Offa's Dyke. Though Rhyl seemed a little dilapidated in places, the Pier Hotel was smart and colourful, and on the sea front. One of o… Read more
"Welcoming bed and breakfast in a delightfully refurbished property and delicious breakfast"
Four of us came for one night stay at the end of our walk along Offa's Dyke. Though Rhyl seemed a little dilapidated in places, the Pier Hotel was smart and colourful, and on the sea front. One of our bedrooms had a sea view. Our hosts were welcoming and informative about the area. The beds were comfortable and the rooms clean and fresh. the breakfast was delicious with lots of fresh chopped fruit as well as the option of a full English breakfast. All dietary needs were catered for. Read less
Likes:
Good food and smart hotel. By the sea with access all along the coast by train/bus
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Anna
Alone
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly service and a great breakfast"
Good as always… Read more
"Friendly service and a great breakfast"
Good as always Read less
Likes:
Friendly service
Very convenient location
Great breakfast
Dislikes:
I stayed in a room that I've stayed in before. It had been redecorated in quite an unusual style which I wasn't a fan of. I much preferred it as it was previously, with the bed against the wall.
Guest Review for The Pier Hotel Ltd, Rhyl
mark
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellant"
Have to say we have stayed at quite a few hotels around the world and this one as got to be one of the best ones we have stayed in. From check in to check out was a wonderful experience.… Read more
"Excellant"
Have to say we have stayed at quite a few hotels around the world and this one as got to be one of the best ones we have stayed in. From check in to check out was a wonderful experience. Read less
Likes:
Everything from the complimentary drink out of the mini bar to the view from the room,(room No7)the bar is a lovely place to relax with a drink.The breakfast was outstanding and well recommended.
Dislikes:
No
Guest Review for The Pier Hotel Ltd, Rhyl
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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