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The Pier Hotel Ltd Rhyl
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Guest Rating: 4.8
See all 232 reviews
The Pier Hotel Ltd, 23 East Parade

Rhyl, 

Denbighshire, 


LL18 3AL,  Wales
Average Guest Rating for The Pier Hotel Ltd, Rhyl
Guest reviews for The Pier Hotel Ltd, Rhyl are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.8
From 232 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Amanda
Alone
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"friendly owners and staff"
Stayed here as had a wedding to attend, room was clean and roomy with everything you needed, breakfast was excellent with a varied choice.… Read more
"friendly owners and staff"
Stayed here as had a wedding to attend, room was clean and roomy with everything you needed, breakfast was excellent with a varied choice. Read less
Likes:
Friendly owners, I was made to feel very welcome. Loved the dining and bar area very nicely decorated along with the cute teapot/teacup combination, tbe bed was very comfortable.
Dislikes:
None
Response from The Pier Hotel Ltd:
Many thanks for your lovely review Amanda, glad you arrived home safe and sound and hope to see you next year with bike group, we are at present re docorating bedrooms and hall ways and should be all completed through the winters months that is if we keep not having No Vacancies, many thanks again. Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
alison
With a colleague
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic Friendly Hotel"
Excellent!… Read more
"Fantastic Friendly Hotel"
Excellent! Read less
Likes:
Friendly hosts, lovely hotel and excellent breakfast!
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Marie
With a colleague
Stayed: Nov '14
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"Great location"
Enjoyed a one night stay with a friend for a show at The Pavillion Theatre.
Great location for theatre and train station. Room a bit basic but everything we
Needed. I believe they are upgrading the… Read more
"Great location"
Enjoyed a one night stay with a friend for a show at The Pavillion Theatre.
Great location for theatre and train station. Room a bit basic but everything we
Needed. I believe they are upgrading the rooms one at a time so will
Be nice to go back when it's all done. Breakfast was great and plentiful.
Dining room was nicely decorated with real napkins. Will defiantly
Return again. Read less
Likes:
Great location for everything
Dislikes:
Only thing that was missing was maybe a better information pack in the room to confirm time of breakfast which we had forget and had to go down to re check.
Guest Review for The Pier Hotel Ltd, Rhyl
rich
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent"
hotel staff faultless friendly and helpfull .. rhyl people are friendly and the shops , pubs ,and nightlife are as good as anywhere..… Read more
"excellent"
hotel staff faultless friendly and helpfull .. rhyl people are friendly and the shops , pubs ,and nightlife are as good as anywhere.. Read less
Likes:
everything .
Dislikes:
only one pub / club toilet facilities where disgusting ..
Response from The Pier Hotel Ltd:
Many Thanks Rich for a great review, just asking about the minus, which pub/club did you visit regarding the toilets only we don't have a pub/club unless you mean the bar/club when you went out in the town. I hope to see you in the near future all the best. Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
jason
Young Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Fantastic stay"
Couldn't fault the place the guys the weather from the time we arrived at pier hotel to the time we left.rooms views was amazing. The place situated so perfect to leisurely walk to beach or into town… Read more
"Fantastic stay"
Couldn't fault the place the guys the weather from the time we arrived at pier hotel to the time we left.rooms views was amazing. The place situated so perfect to leisurely walk to beach or into town not worrying bout moving car from place to place. The decore and luxuries from hotel felt like home from home and the guys was so helpful and pleasant .to make my missus birthday treat a memory and time to look back on. Recommend this place and hosts to anyone. Thank you lads Read less
Likes:
The greeting at the door. The guidance to the parking and times of stay. The hospitality within the room and downstairs in the whole building. The pleasant hosts knowledge of the local area n interest
Dislikes:
Nothing.... Couldn't find a fault
Guest Review for The Pier Hotel Ltd, Rhyl
Rob
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"central location, excellant service ansd friendly staff"
staying overnight on business, great service and really friendly staff… Read more
"central location, excellant service ansd friendly staff"
staying overnight on business, great service and really friendly staff Read less
Likes:
central location and fantastic breakfast
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Bob
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
5
"Wonderful breakfast - disappointing room"
One night leisure break. We just wanted somewhere, clean and quiet to sleep. Our room (9) was at the top of 3 flights of steep stairs, luckily not a problem. It was clean and bright but very dated. We… Read more
"Wonderful breakfast - disappointing room"
One night leisure break. We just wanted somewhere, clean and quiet to sleep. Our room (9) was at the top of 3 flights of steep stairs, luckily not a problem. It was clean and bright but very dated. We slept well but were very discomfited by the toilet arrangements. Read less
Likes:
The breakfast was of excellent quality and very well cooked.
Dislikes:
1.) Extractor fan not working in bathroom.
2.) Wash handbasin outside the bathroom.
3.) TV was ancient but didn't work anyway.
Response from The Pier Hotel Ltd:
Many thanks for your review Bob, firstly I am glad that you took the time to read the notices many do not and attempt or have tried to smoke in the rooms and evidense of drug taking in the past. The standard budget rooms are at present being re furbished and we have 4 rooms left to complete along with the premium rooms being up graded to higher standards. Room 9 now has a flat screen tv, the ensuite sadly cannot be changed due to room size, many thanks again hope 2 see you again. Wayne
Guest Review for The Pier Hotel Ltd, Rhyl
Amy
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great Location, lovely room and breakfast, really friendly staff"
We were in Rhyl as we were visiting a relative in a care home, the hotel was only a few streets away from the home and sea front and a few hundred yards from the town. When we arrived our bags were ta… Read more
"Great Location, lovely room and breakfast, really friendly staff"
We were in Rhyl as we were visiting a relative in a care home, the hotel was only a few streets away from the home and sea front and a few hundred yards from the town. When we arrived our bags were taken to our room and we were left to settle in. The breakfast was a mixture of continental and full English and you choose what you wanted. It was lovely. We also had access to free WIFI which worked perfectly. Read less
Likes:
We loved the staff and owners they were really friendly and helpful and we could come and go as we please. The breakfast was delicious and the location was perfect
Dislikes:
Nothing
Guest Review for The Pier Hotel Ltd, Rhyl
Linda I
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Spacious accommodation"
Really enjoyed our short stay here. Lovely, spacious and comfortable accommodation for three of us. We'll definitely stay here again if we come back to Rhyl. Enjoyed our sea view and good location.… Read more
"Spacious accommodation"
Really enjoyed our short stay here. Lovely, spacious and comfortable accommodation for three of us. We'll definitely stay here again if we come back to Rhyl. Enjoyed our sea view and good location. Read less
Likes:
Breakfast superb and cooked perfectly. Comfortable beds. Spacious rooms. Quiet. Complimentary drinks from the mini bar on arrival.
Dislikes:
Water in the shower went hot and cold all the time.
Guest Review for The Pier Hotel Ltd, Rhyl
Sharon
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Catch-up with friends"
Stayed again 'cos the first visit was good. The guys are friendly,helpful and they keep the place clean. The hotel is close to the town and there was a festival on at the Arena so a 'bird's eye' view… Read more
"Catch-up with friends"
Stayed again 'cos the first visit was good. The guys are friendly,helpful and they keep the place clean. The hotel is close to the town and there was a festival on at the Arena so a 'bird's eye' view of it. Read less
Likes:
Felt comfortable and relaxed in their quiet hotel
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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