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The Pier Hotel Ltd Rhyl
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.8
See all 294 reviews
23 East Parade

Rhyl, 

Denbighshire, 


LL18 3AL,  United Kingdom
Average Guest Rating for The Pier Hotel Ltd, Rhyl
Guest reviews for The Pier Hotel Ltd, Rhyl are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.8
From 294 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Dorothy
Alone
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Excellant"
Great… Read more
"Excellant"
Great Read less
Likes:
xxxxx
Dislikes:
The shower
Guest Review for The Pier Hotel Ltd, Rhyl
Michael
Alone
Stayed: Jun '16
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
1
"Disappointing"
I have stayed in the hotel three times now and the last visit was extremely disappointing.I made it plain that I had to be in St Asaph, some 15 minutes away for a meeting at 08.30. I arranged for brea… Read more
"Disappointing"
I have stayed in the hotel three times now and the last visit was extremely disappointing.I made it plain that I had to be in St Asaph, some 15 minutes away for a meeting at 08.30. I arranged for breakfast at 08.00 and stated what I would have. At 08.15 there was no sign of anyone about apart from another guest who clearly wanted breakfast and then to get away.As a result I had to leave without breakfast and I was extremely annoyed. I do not know if I will visit them again as I felt let down. Read less
Likes:
Nice situation close to town and beach.
Dislikes:
See above re missing breakfast. It is important that if you say you are going to do something you do it. I am not sure I will use the hotel again but I should not think that would bother them.
Guest Review for The Pier Hotel Ltd, Rhyl
Ashley
Young Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great time in Rhyl"
We felt very welcomed. Unfortunatley had to carry 2 heavy bags up 3 floors of tight stairs but once settled all was fine. The room was spacious, staff were extremely firendly, bar was great and atmosh… Read more
"Great time in Rhyl"
We felt very welcomed. Unfortunatley had to carry 2 heavy bags up 3 floors of tight stairs but once settled all was fine. The room was spacious, staff were extremely firendly, bar was great and atmoshpere was perfect. Breakfast was beyond expectations and a great spread of food. Read less
Likes:
The whole stay.
Dislikes:
No.
Guest Review for The Pier Hotel Ltd, Rhyl
Linda
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wow | new decor - love it x"
Stayed again at the pier for one night whilst visiting our daughter (round the corner)
Friendly hosts, lovely new décor.… Read more
"Wow | new decor - love it x"
Stayed again at the pier for one night whilst visiting our daughter (round the corner)
Friendly hosts, lovely new décor. Read less
Likes:
Everything .. location, hosts, cleanliness, price .....
Dislikes:
Missed cooked breakfast as we forgot to ask what time we needed to be there .. and had a few drinks in the bar. But plenty of choice of lots of other items
Guest Review for The Pier Hotel Ltd, Rhyl
mary
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming bed and breakfast in a delightfully refurbished property and delicious breakfast"
Four of us came for one night stay at the end of our walk along Offa's Dyke. Though Rhyl seemed a little dilapidated in places, the Pier Hotel was smart and colourful, and on the sea front. One of o… Read more
"Welcoming bed and breakfast in a delightfully refurbished property and delicious breakfast"
Four of us came for one night stay at the end of our walk along Offa's Dyke. Though Rhyl seemed a little dilapidated in places, the Pier Hotel was smart and colourful, and on the sea front. One of our bedrooms had a sea view. Our hosts were welcoming and informative about the area. The beds were comfortable and the rooms clean and fresh. the breakfast was delicious with lots of fresh chopped fruit as well as the option of a full English breakfast. All dietary needs were catered for. Read less
Likes:
Good food and smart hotel. By the sea with access all along the coast by train/bus
Dislikes:
None
Guest Review for The Pier Hotel Ltd, Rhyl
Anna
Alone
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly service and a great breakfast"
Good as always… Read more
"Friendly service and a great breakfast"
Good as always Read less
Likes:
Friendly service
Very convenient location
Great breakfast
Dislikes:
I stayed in a room that I've stayed in before. It had been redecorated in quite an unusual style which I wasn't a fan of. I much preferred it as it was previously, with the bed against the wall.
Guest Review for The Pier Hotel Ltd, Rhyl
mark
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellant"
Have to say we have stayed at quite a few hotels around the world and this one as got to be one of the best ones we have stayed in. From check in to check out was a wonderful experience.… Read more
"Excellant"
Have to say we have stayed at quite a few hotels around the world and this one as got to be one of the best ones we have stayed in. From check in to check out was a wonderful experience. Read less
Likes:
Everything from the complimentary drink out of the mini bar to the view from the room,(room No7)the bar is a lovely place to relax with a drink.The breakfast was outstanding and well recommended.
Dislikes:
No
Guest Review for The Pier Hotel Ltd, Rhyl
Claudia
Alone
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Relaxing"
Warm welcome, relaxing… Read more
"Relaxing"
Warm welcome, relaxing Read less
Likes:
Very comfortable bed and good-quality breakfast
Dislikes:
Carpets could be replaced by laminate.
Guest Review for The Pier Hotel Ltd, Rhyl
philip
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
1
Breakfast:
5
"Very good hotel. The only thing in Rhyl!!!"
Late booking for Sunday night for a meeting on Monday morning. Very good room, good service and excellent staff. But will never stay in Rhyl again. nothing there [save for the Pier Hotel] most places… Read more
"Very good hotel. The only thing in Rhyl!!!"
Late booking for Sunday night for a meeting on Monday morning. Very good room, good service and excellent staff. But will never stay in Rhyl again. nothing there [save for the Pier Hotel] most places were boarded up. Very poor place. Read less
Likes:
Good hotel - the only thing in Rhyl.
Dislikes:
I would recommend the Pier Hotel, but would not recommend Rhyl.
Guest Review for The Pier Hotel Ltd, Rhyl
Alun
With a colleague
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent stay once again"
Fantastic customer service, pleasure to stay with Wayne and Will at the Pier.… Read more
"Excellent stay once again"
Fantastic customer service, pleasure to stay with Wayne and Will at the Pier. Read less
Likes:
Welcome, room, price, breakfast.
Dislikes:
No
Guest Review for The Pier Hotel Ltd, Rhyl
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