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Maritime Hotel Portland
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.5
See all 31 reviews
Southwell Park

Portland, 

Dorset, 


DT5 2NA,  United Kingdom
Average Guest Rating for Maritime Hotel, Portland
Guest reviews for Maritime Hotel, Portland are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
3.5
Friendliness:
3.8
Cleanliness:
3.7
Facilities:
3.6
Staff service:
3.5
Location:
4.0
Breakfast:
3.4
Guest Rating:
3.5
From 31 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Monica
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Hugo and Hooch made our stay"
Just a one night stay on way home.
Made all the better by meeting Hugo and Hooch.… Read more
"Hugo and Hooch made our stay"
Just a one night stay on way home.
Made all the better by meeting Hugo and Hooch. Read less
Likes:
Waiting staff in the restaurant were very friendly and helpful.
Dinner in the restaurant excellent.
Sea view room,next time will upgrade to a suite. Roof terrace lovely place to watch the sunset.
Dislikes:
Not long enough.
Guest Review for Maritime Hotel, Portland
Peter
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A comfortable stay in a hotel with a unique twist."
Pleasant hotel - great situation - very pleasant staff and magnificent room.… Read more
"A comfortable stay in a hotel with a unique twist."
Pleasant hotel - great situation - very pleasant staff and magnificent room. Read less
Likes:
Virtually everything . Food excellent. This is not our first stay in an Evivo (?) Hotel. First was in the Scottish border area which we loved and this is similar in `'being different.'
Dislikes:
The traffic but this is a holiday hot spot!
Guest Review for Maritime Hotel, Portland
Sally
Mature Couple
Stayed: Jul '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
1
Breakfast:
4
"A 1950s concrete block in need of some TLC"
The hotel contacted us in advance to tell us that there would be no hot water on our floor and asked if we wanted to cancel our booking. As we were attending a family celebration we went ahead and req… Read more
"A 1950s concrete block in need of some TLC"
The hotel contacted us in advance to tell us that there would be no hot water on our floor and asked if we wanted to cancel our booking. As we were attending a family celebration we went ahead and requested a discount, which the hotel gave. When we returned to the hotel after our event at 22:45 we found the front door locked, with a notice to call a mobile number. The lifts break down regularly. When I made a half-serious comment about Fawlty Towers the co-owner was extremely rude. Read less
Likes:
The breakfast was fine and the catering staff were lovely and friendly.
Dislikes:
The co-owner who was very rude when he should have been apologetic for the crumbling state of the infrastructure in his building.
Response from Maritime Hotel:
I am sorry to read your comments, however if you had listened on Check-In, details of how to gain access after 10pm were given by myself, so to find the door locked primarily for security reason should have not been a surprise to you.
Your comments regarding the lift I find a little confusing as they were completely functional during your stay. and yes indeed you were given without hesitation a 50% reduction your room rate on arrival.
Guest Review for Maritime Hotel, Portland
Sophie
Young Couple
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
2
"Surprise for Fiance's Birthday"
I hate to write reviews like this but it was very disappointing our penthouse room 338 was very dirty. The cutlery were dirty and mugs had coffee stains all in them we were told the bath was amazing b… Read more
"Surprise for Fiance's Birthday"
I hate to write reviews like this but it was very disappointing our penthouse room 338 was very dirty. The cutlery were dirty and mugs had coffee stains all in them we were told the bath was amazing but found countless pubic hairs in the tub when speaking to the guy on reception he was very apologetic however the manager said that the cleaners must have rushed cleaning our room due to late check out which to me is a very poor excuse for 4 star and 'penthouse' rooms should be spotless on arrival. Read less
Likes:
The dinner was faultless tasted amazing. Loved all three courses!
Dislikes:
Had to ask 4 times for a bottle of water with dinner,
Had to wait 20-25 mins to order breakfast,
Sadly found a long hair in with my cooked breakfast,
Filthy room,
Staff wouldnt bring ice to room
Guest Review for Maritime Hotel, Portland
Thomas
Young Couple
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
2
Breakfast:
2
"Room for improvement."
Upon arriving at this hotel you could be excused for thinking you were visiting the local prison, however we kept an open mind as you shouldn’t judge a book by it’s cover! Couldn’t get a space in the… Read more
"Room for improvement."
Upon arriving at this hotel you could be excused for thinking you were visiting the local prison, however we kept an open mind as you shouldn’t judge a book by it’s cover! Couldn’t get a space in the allocated car park so had to park in a very shabby looking overflow, littered with rubbish etc. It seems a shame that nothing has been done to cheer up the exterior of this hotel, it has so much potential. Read less
Likes:
Penthouse suite was nice, although wouldn’t have paid full price (got a 50% off deal). Jacuzzi bath lovely & relaxing! Young man upon checking in was very friendly.
Dislikes:
Upon leaving we overheard a complaint being made by another customer - the manager was possibly the rudest man I’ve ever come across. Some training in customer service very much needed!!
Guest Review for Maritime Hotel, Portland
Caroline
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great location, friendly and efficient staff"
Stayed here for a relaxing couple of nights away from busy life style, managed to get out and about easily visiting nearby attractions.… Read more
"Great location, friendly and efficient staff"
Stayed here for a relaxing couple of nights away from busy life style, managed to get out and about easily visiting nearby attractions. Read less
Likes:
Very welcoming and relaxed feel hotel, staff were very friendly, polite and efficient, nothing was too much for them if you needed anything. Comfortable and spacious room.
Dislikes:
Breakfast had a good choice but could be arranged more efficiently, lots of queuing for toast and coffee etc., and a long wait for the cooked breakfast.
Guest Review for Maritime Hotel, Portland
Beth
Mature Couple
Stayed: Apr '18
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
1
"lovely room but lots of failings resulting in us unlikely to recommend the hotel"
3 night short break to celebrate our pearl wedding anniversary.… Read more
"lovely room but lots of failings resulting in us unlikely to recommend the hotel"
3 night short break to celebrate our pearl wedding anniversary. Read less
Likes:
we had a deluxe room which was very nice (though unfortunately overlooked the car park)
Dislikes:
Lack of bathroom cleaning, no replacement of plastic cups, inadequate supply of toiletries only replaced on request. Bar atmosphere unpleasant due to large loud group,
Guest Review for Maritime Hotel, Portland
Sandra
Mature Couple
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
1
Location:
5
Breakfast:
3
"Fantastic location Disappointed , dirty and unprofessional."
Lack of car parking, reception not manned, decoration poor ( Portland is a beautiful place with fascinating history , why no reference to this?) no working lift ( how long) , dirty room and bathroom,… Read more
"Fantastic location Disappointed , dirty and unprofessional."
Lack of car parking, reception not manned, decoration poor ( Portland is a beautiful place with fascinating history , why no reference to this?) no working lift ( how long) , dirty room and bathroom, still dog mess on terrace obviously not cleaned for days , breakfast buffet very good but cooked of poor quality. Staff rude, when something was dropped on the floor they laughed and when trying to get through the buffet a member of staff was clearly heard to say ' get out the way' Read less
Likes:
Location of hotel was good, stunning views and breakfast buffet good beds comfy
Dislikes:
disappointment the hotel has great potential, with a new interior designer and management that train and reward staff this hotel could have been a goldmine, don't pay full rates just not worth it.
Guest Review for Maritime Hotel, Portland
Jacqueline
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Short Break"
Excellent walks which is what we wanted to do despite the weather.… Read more
"Short Break"
Excellent walks which is what we wanted to do despite the weather. Read less
Likes:
Views from our room across countryside to sea. Cheerful and always helpful staff with nothing too much trouble.
Rooms quiet and peaceful which made for an excellent stay.
Dislikes:
Bit daunting when you first arrive but once inside the hotel you can see the time and care that has been taken to
turn it into an hotel.
Guest Review for Maritime Hotel, Portland
Christopher
Young Couple
Stayed: May '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
5
"A little disappointing for the price"
We stayed here as part of our honeymoon while visiting places in the area.… Read more
"A little disappointing for the price"
We stayed here as part of our honeymoon while visiting places in the area. Read less
Likes:
Public areas very nice. Great breakfast. Overall room was nice.
Dislikes:
Shower head broken, kettle full of limescale, reception not very welcoming, weird obsession with advertising xmas event everywhere in May, only one glass in a double room.
Guest Review for Maritime Hotel, Portland
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