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Black Bear Hotel Wareham
Self Assessed 2 Stars Guest House
Bed and Breakfast
Guest Rating: 2.9
See all 10 reviews
14 South Street

Wareham, 

Dorset, 


BH20 4LT,  England
Average Guest Rating for Black Bear Hotel, Wareham
Guest reviews for Black Bear Hotel, Wareham are provided by real guests who have actually stayed at the property.
Rooms:
2.6
Value:
3.1
Friendliness:
3.8
Cleanliness:
3.2
Facilities:
2.5
Staff service:
3.6
Location:
3.7
Breakfast:
3.7
Guest Rating:
2.9
From 10 reviews
Sort:Guest Reviews
Joshua
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Great location and choice"
I was visiting for some local events. The hotel itself is very old, and it shows, but thats not bad. It really adds to the history of the building and the town. I stayed in as single room and had no p… Read more
"Great location and choice"
I was visiting for some local events. The hotel itself is very old, and it shows, but thats not bad. It really adds to the history of the building and the town. I stayed in as single room and had no problems with it. The staff was friendly and helped me out when needed. Read less
Likes:
The location. This hotel is right down town and you could walk you everything in Wareham from here.
Dislikes:
Only problem I found was parking. The hotel itself does not have a parking lot, so you have to make use of public parking areas.
Guest Review for Black Bear Hotel, Wareham
Norman
Family with older Children
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"OK for one night"
Would not have wanted to stay more than one night… Read more
"OK for one night"
Would not have wanted to stay more than one night Read less
Likes:
Friendly staff
Dislikes:
Beds not overly comfortable. No view from window. TV very small
Guest Review for Black Bear Hotel, Wareham
Gemma
Family with young Children
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"clean, friendly and good food"
We had a lovely room really enjoyed our stay apart from very loud live band but thats what you get from staying in a pub! Staff were really nice and friendly and we felt very welcome, would definitely… Read more
"clean, friendly and good food"
We had a lovely room really enjoyed our stay apart from very loud live band but thats what you get from staying in a pub! Staff were really nice and friendly and we felt very welcome, would definitely recommend it. Read less
Likes:
Food was so good and nice staff
Dislikes:
None
Response from Black Bear Hotel:
thank you for reveiwing our establishment, sorry about the band,but i am glad you enjoyed all the other aspects of your stay, if you choose to come again we have family rooms on the top floor away from the band if available.
Guest Review for Black Bear Hotel, Wareham
John
Mature Couple
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
"Awful"
This is a tired hotel with poor facilities and a worn out feeling. A couple of oints of Butcombe Gold in a nearby pub softend the disappointment - a little but we will not rush back here. At the pric… Read more
"Awful"
This is a tired hotel with poor facilities and a worn out feeling. A couple of oints of Butcombe Gold in a nearby pub softend the disappointment - a little but we will not rush back here. At the price we paid, this was poor value for money or a rip off - depending on how you might see it. Awful Read less
Likes:
That's a struggle - sorry
Dislikes:
Less of a struggle, see above
Response from Black Bear Hotel:
we are very sorry this guest wasn't happy with our establishment,as it is a 17th century building it is bound to be a little worn but we have spent time and money trying to make it as clean and cheerful as possible without ruining the character,our facilities are the usual en-suiete toiletshower /bath, telly, tea/coffee making facilities etc bar, restaurant, pool room beer garden granted we are not the "Ritz" and our prices reflect that. our sincere appologies again for the dissappointment felt
Guest Review for Black Bear Hotel, Wareham
Christina
Group of Adults
Stayed: May '14
4
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Friendly helpful staff"
We were on a trip with a Natural History Society so required a base with good rest and food as we needed to be up and out early.… Read more
"Friendly helpful staff"
We were on a trip with a Natural History Society so required a base with good rest and food as we needed to be up and out early. Read less
Likes:
Cheap and cheerful. Staff were very helpful and friendly. No issues about time spent in the room.
Dislikes:
Noisy until 2am so no restful sleep, we had to be up early! Little hot water in the room. Online booking gave breakfast a set price but at checkout were charged more.No parking so had to pay.
Response from Black Bear Hotel:
appologies to our guests for a noise issue,we try to address this as best we can but unfortunately friday/sat are our busy evenings and people do chat in the garden sometimes. the hot water can take a minute or so to filter through as it is an old building.breakfast is a set price online but we also do room only and of course breakfast then has to be paid extra if requested in the morning. parking is free in pay and display 7pm to 10am 1 minute away. appologies for any disappointment
Guest Review for Black Bear Hotel, Wareham
david
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
"Room small,decor drab;bathroom minute and shabby"
Very disappointing. While I appreciate it was not expensive, the accommodation was very poor. Felt like it last had some attention decades ago.… Read more
"Room small,decor drab;bathroom minute and shabby"
Very disappointing. While I appreciate it was not expensive, the accommodation was very poor. Felt like it last had some attention decades ago. Read less
Likes:
Nothing
Dislikes:
See above
Response from Black Bear Hotel:
sorry this guest was dissapointed with our establishment,we have been refurbing/decorating as quickly as we can. we are a 17th century coaching inn and the single room size which we only have 2 of are in keeping with rooms of this type of building.it will never be a modern style as this would spoil the character and would be impossible to acheive.again appologies for the dissapointment felt as our aim is to please our guests if we can.
Guest Review for Black Bear Hotel, Wareham
Andrew
Alone
Stayed: Apr '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
2
"Not the bargain I had hoped."
Wonderful old building in need of paint which spoils total experience. Staff helpful, but there is no resident member of staff at night!… Read more
"Not the bargain I had hoped."
Wonderful old building in need of paint which spoils total experience. Staff helpful, but there is no resident member of staff at night! Read less
Likes:
Friendly staff.
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Colin
Alone
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"Needed a place to eat and sleep in between cycling events"
Arrived mid-evening. Dining stops at 8pm but I checked and they were happy to serve me just after - excellent mixed grill which satisfied a hungry cyclist's appetite. Slept very well - comfy room.… Read more
"Needed a place to eat and sleep in between cycling events"
Arrived mid-evening. Dining stops at 8pm but I checked and they were happy to serve me just after - excellent mixed grill which satisfied a hungry cyclist's appetite. Slept very well - comfy room. Friendly welcome and service. Read less
Likes:
Good mixed grill
Friendly welcome
Very helpful despite being busy on a Saturday night.
Dislikes:
Would have been nice to have an early breakfast option - as I was leaving at 7am.
Guest Review for Black Bear Hotel, Wareham
Robert
Mature Couple
Stayed: Mar '14
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
4
"food good room dirty"
net curtain was dirty and torn.tea and coffee in room were insuffient.room service was appalling glass was left with a dried coffee or tea stain and cups standing in water.bathroom shower curtain was… Read more
"food good room dirty"
net curtain was dirty and torn.tea and coffee in room were insuffient.room service was appalling glass was left with a dried coffee or tea stain and cups standing in water.bathroom shower curtain was stained and dirty.whole room needed a good overall clean. Read less
Likes:
breakfast.
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Martin
Mature Couple
Stayed: Mar '14
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Was a pleasant stay"
Good… Read more
"Was a pleasant stay"
Good Read less
Likes:
Good
Dislikes:
Good
Guest Review for Black Bear Hotel, Wareham
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