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Black Bear Hotel Wareham
Self Assessed 2 Stars Guest House
Bed and Breakfast
Guest Rating: 3
See all 21 reviews
14 South Street

Wareham, 

Dorset, 


BH20 4LT,  England
Average Guest Rating for Black Bear Hotel, Wareham
Guest reviews for Black Bear Hotel, Wareham are provided by real guests who have actually stayed at the property.
Rooms:
2.6
Value:
3.0
Friendliness:
4.0
Cleanliness:
3.0
Facilities:
2.6
Staff service:
3.7
Location:
4.0
Breakfast:
3.7
Guest Rating:
3
From 21 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Gareth
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay!"
Booked last minute so didn't read others reviews, but thoroughly enjoyed our stay. The staff were very helpful and friendly, Had a great night in the bar with some of the locals, we felt very comforta… Read more
"Great place to stay!"
Booked last minute so didn't read others reviews, but thoroughly enjoyed our stay. The staff were very helpful and friendly, Had a great night in the bar with some of the locals, we felt very comfortable and would definitely come again! Read less
Likes:
Breakfast was great! Kept us going all day!
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Roy
Family with young Children
Stayed: Aug '15
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"Adequate..."
Dissapointed that the "on-line" booking had not been received or processed correctly, eventhough we had booking ref and proof, the hotel had no knowledge of our reservation, we were expecting a family… Read more
"Adequate..."
Dissapointed that the "on-line" booking had not been received or processed correctly, eventhough we had booking ref and proof, the hotel had no knowledge of our reservation, we were expecting a family room with double bed and bunkbeds for the kids. However, having said that, they were friendly and helpful enough to find us a room with double bed, single and camp bed. Read less
Likes:
the location was close enough to 'Monkey-world' which was our birtday celebration - destination, the following day...
Dislikes:
Unfortunately the room we were provided with was directly above the main bar of the hotel, which meant Absolutely no sleep for us or the kids until the very early hours, due to the amount of "Racket".
Guest Review for Black Bear Hotel, Wareham
J
Family with older Children
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Short break"
Decided to stay at the Black Bear as it was close to where my daughters friends lived.… Read more
"Short break"
Decided to stay at the Black Bear as it was close to where my daughters friends lived. Read less
Likes:
The weather was not good but we managed to find things to do, Wareham Wednesday was good, the band were good and the fireworks were fantastic. The food in the hotel was also very good.
Dislikes:
The only downside was the hotel does not have parking so I had to keep moving the car or paying for car parks,although you could park between 7pm and 10am in Sainsburys car park and one across the rd.
Guest Review for Black Bear Hotel, Wareham
Trevor
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"O.K. for 1 or 2 nights"
We only slept and had breakfast, so we did not sample much of the place… Read more
"O.K. for 1 or 2 nights"
We only slept and had breakfast, so we did not sample much of the place Read less
Likes:
Central to where we wanted to be.
Dislikes:
The crockery and cups etc were not partcularly clean.
Guest Review for Black Bear Hotel, Wareham
steven
Family with older Children
Stayed: Jul '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"nice break at black bear"
a nice break just a few minor problems tv was hanging off wall and broken shaving light not working and room could do with decorating.
helpful staff though.… Read more
"nice break at black bear"
a nice break just a few minor problems tv was hanging off wall and broken shaving light not working and room could do with decorating.
helpful staff though. Read less
Likes:
easy going helpful staff
Dislikes:
rooms a bit depressing
Guest Review for Black Bear Hotel, Wareham
Karolina
Young Couple
Stayed: May '15
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
1
"Friendly service in a modest accomodation"
On the minus side: barrels thrown at the window at 1 am, bedbugs in the water glass in the morning, toilet didn't flush, shower hardly worked, worst fry up ever...
On the plus side: charmful atmosph… Read more
"Friendly service in a modest accomodation"
On the minus side: barrels thrown at the window at 1 am, bedbugs in the water glass in the morning, toilet didn't flush, shower hardly worked, worst fry up ever...
On the plus side: charmful atmosphere and building, including bar and beer garden, friendly staff and a central locaton. Read less
Likes:
Please read above
Dislikes:
Please read above
Response from Black Bear Hotel:
I do not like to put back a bad response but in this instance i feel we have to, the room the lady stayed in was in the back of the building on the first floor making it impossible to throw "barrels"excuse me "barrels" i have never tried throwing barrels but I do not think this is possible. On a finer point our housekeeper informed us that the room was left in a state of wreck, an ornament had been broken, the sheets had been left a bit to be desired. Apologies for the water pressure.
Guest Review for Black Bear Hotel, Wareham
Jane
Mature Couple
Stayed: May '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
3
"Handy location but poor quality overall."
Poor quality bedding. Noisy room with boiler constantly kicking in all night. Couldn't have a proper shower as the ceiling was too low and the shower head only reached my chest. Not a power shower or… Read more
"Handy location but poor quality overall."
Poor quality bedding. Noisy room with boiler constantly kicking in all night. Couldn't have a proper shower as the ceiling was too low and the shower head only reached my chest. Not a power shower or even mixer taps therefore very difficult to regulate temperature. Read less
Likes:
Good quality towels and friendly staff!
Dislikes:
None
Response from Black Bear Hotel:
Hi we are very sorry to hear about your problems during your stay with us, we do use a well known company for our laundry but we ourselves are not happy with their service and we are in discussions with other companies at present. unfortunately it is an old building and unfortunately sometimes on the top floor the pressure can be a bit low.
Many thanks
Rebecca Lee
Guest Review for Black Bear Hotel, Wareham
Stephen
Alone
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
3
"No sleep"
Live music in bar downstairs until 00:15 - very loud and impossible to sleep.
Room too hot.
Poor level of cleanliness - mouldy shower, dusty room (wardrobe top).… Read more
"No sleep"
Live music in bar downstairs until 00:15 - very loud and impossible to sleep.
Room too hot.
Poor level of cleanliness - mouldy shower, dusty room (wardrobe top). Read less
Likes:
Nothing.
Dislikes:
See above
Guest Review for Black Bear Hotel, Wareham
Brenda
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
"A reasonable room blighted by an extremely loud disco going on until after midnight on 2 nights."
I did not have breakfast - used the room only for sleeping - which was made difficult by the noise.
I spent the days with family nearby.… Read more
"A reasonable room blighted by an extremely loud disco going on until after midnight on 2 nights."
I did not have breakfast - used the room only for sleeping - which was made difficult by the noise.
I spent the days with family nearby. Read less
Likes:
Lovely area - nice countryside around
Dislikes:
Did not see any staff after booking in which was confused- I had booked for 4 nights - they only had 3 recorded - but would have overcome that if requested. Shower room needed upgrading and modernisin
Guest Review for Black Bear Hotel, Wareham
Haydn
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
5
"Very basic"
Arrived at 8.02 to be told they had stopped serving dinner at 8.00. No alternative offered. Room was basic and rather dirty. Found an earring on the floor from a previous occupant.… Read more
"Very basic"
Arrived at 8.02 to be told they had stopped serving dinner at 8.00. No alternative offered. Room was basic and rather dirty. Found an earring on the floor from a previous occupant. Read less
Likes:
Comfortable bed.
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Page: 1 | 2 | 3 Next
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