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Black Bear Hotel Wareham
Self Assessed 2 Stars Guest House
Bed and Breakfast
Guest Rating: 2.9
See all 21 reviews
14 South Street

Wareham, 

Dorset, 


BH20 4LT,  United Kingdom
Average Guest Rating for Black Bear Hotel, Wareham
Guest reviews for Black Bear Hotel, Wareham are provided by real guests who have actually stayed at the property.
Rooms:
2.5
Value:
3.0
Friendliness:
3.9
Cleanliness:
3.0
Facilities:
2.5
Staff service:
3.7
Location:
4.1
Breakfast:
3.6
Guest Rating:
2.9
From 21 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
nick
Group of Adults
Stayed: Apr '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"ok but only just. Decor tired and no effort to give us an early breakfast even if only self service."
ok-just .
would not stay again.… Read more
"ok but only just. Decor tired and no effort to give us an early breakfast even if only self service."
ok-just .
would not stay again. Read less
Likes:
good location
Dislikes:
see above
Guest Review for Black Bear Hotel, Wareham
Tina
Mature Couple
Stayed: Mar '16
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Friendly and welcoming"
Adequate for quick overnight… Read more
"Friendly and welcoming"
Adequate for quick overnight Read less
Likes:
Friendliness of staff
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
brian
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"a friendly establishment in a very centrle postion"
a cosy restaurant serving a good choice of food and a clean bed… Read more
"a friendly establishment in a very centrle postion"
a cosy restaurant serving a good choice of food and a clean bed Read less
Likes:
the staff were all very helpful making our overnight stay enjoyable
Dislikes:
for a double room I felt that it could have been slightly as the bed was against one wall making it difficult for one person to get in and out of bed without disturbing the other person
Response from Black Bear Hotel:
Thank you for taking the time to write your review, we will have a look into the room layout to see what we can do about the bed being next to the wall which we can appreciate makes it a bit difficult getting in and out of bed.
Guest Review for Black Bear Hotel, Wareham
Chris
With a colleague
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent one-night stay"
A one-night for business purposes in the Wareham. The room was clean and comfortable, the staff friendly and attentive and the location and VFM was perfect.… Read more
"Excellent one-night stay"
A one-night for business purposes in the Wareham. The room was clean and comfortable, the staff friendly and attentive and the location and VFM was perfect. Read less
Likes:
VFM and location
Dislikes:
No.
Response from Black Bear Hotel:
Many thanks for taking the time to write your review we are glad you enjoyed your stay with us.
Guest Review for Black Bear Hotel, Wareham
Chris
Mature Couple
Stayed: Oct '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location very pleasant experience"
Enjoyable… Read more
"Great location very pleasant experience"
Enjoyable Read less
Likes:
Location was perfect for our needs
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Karolina
Young Couple
Stayed: May '15
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
1
"Friendly service in a modest accomodation"
On the minus side: barrels thrown at the window at 1 am, bedbugs in the water glass in the morning, toilet didn't flush, shower hardly worked, worst fry up ever...
On the plus side: charmful atmosph… Read more
"Friendly service in a modest accomodation"
On the minus side: barrels thrown at the window at 1 am, bedbugs in the water glass in the morning, toilet didn't flush, shower hardly worked, worst fry up ever...
On the plus side: charmful atmosphere and building, including bar and beer garden, friendly staff and a central locaton. Read less
Likes:
Please read above
Dislikes:
Please read above
Response from Black Bear Hotel:
I do not like to put back a bad response but in this instance i feel we have to, the room the lady stayed in was in the back of the building on the first floor making it impossible to throw "barrels"excuse me "barrels" i have never tried throwing barrels but I do not think this is possible. On a finer point our housekeeper informed us that the room was left in a state of wreck, an ornament had been broken, the sheets had been left a bit to be desired. Apologies for the water pressure.
Guest Review for Black Bear Hotel, Wareham
Jane
Mature Couple
Stayed: May '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
3
"Handy location but poor quality overall."
Poor quality bedding. Noisy room with boiler constantly kicking in all night. Couldn't have a proper shower as the ceiling was too low and the shower head only reached my chest. Not a power shower or… Read more
"Handy location but poor quality overall."
Poor quality bedding. Noisy room with boiler constantly kicking in all night. Couldn't have a proper shower as the ceiling was too low and the shower head only reached my chest. Not a power shower or even mixer taps therefore very difficult to regulate temperature. Read less
Likes:
Good quality towels and friendly staff!
Dislikes:
None
Response from Black Bear Hotel:
Hi we are very sorry to hear about your problems during your stay with us, we do use a well known company for our laundry but we ourselves are not happy with their service and we are in discussions with other companies at present. unfortunately it is an old building and unfortunately sometimes on the top floor the pressure can be a bit low.
Many thanks
Rebecca Lee
Guest Review for Black Bear Hotel, Wareham
Stephen
Alone
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
3
"No sleep"
Live music in bar downstairs until 00:15 - very loud and impossible to sleep.
Room too hot.
Poor level of cleanliness - mouldy shower, dusty room (wardrobe top).… Read more
"No sleep"
Live music in bar downstairs until 00:15 - very loud and impossible to sleep.
Room too hot.
Poor level of cleanliness - mouldy shower, dusty room (wardrobe top). Read less
Likes:
Nothing.
Dislikes:
See above
Guest Review for Black Bear Hotel, Wareham
Brenda
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
"A reasonable room blighted by an extremely loud disco going on until after midnight on 2 nights."
I did not have breakfast - used the room only for sleeping - which was made difficult by the noise.
I spent the days with family nearby.… Read more
"A reasonable room blighted by an extremely loud disco going on until after midnight on 2 nights."
I did not have breakfast - used the room only for sleeping - which was made difficult by the noise.
I spent the days with family nearby. Read less
Likes:
Lovely area - nice countryside around
Dislikes:
Did not see any staff after booking in which was confused- I had booked for 4 nights - they only had 3 recorded - but would have overcome that if requested. Shower room needed upgrading and modernisin
Guest Review for Black Bear Hotel, Wareham
Haydn
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
5
"Very basic"
Arrived at 8.02 to be told they had stopped serving dinner at 8.00. No alternative offered. Room was basic and rather dirty. Found an earring on the floor from a previous occupant.… Read more
"Very basic"
Arrived at 8.02 to be told they had stopped serving dinner at 8.00. No alternative offered. Room was basic and rather dirty. Found an earring on the floor from a previous occupant. Read less
Likes:
Comfortable bed.
Dislikes:
None
Guest Review for Black Bear Hotel, Wareham
Page: 1 | 2 | 3 Next
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