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Kirkconnel Hall Hotel Lockerbie
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4
See all 38 reviews
Ecclefechan

Lockerbie, 

Dumfries & Galloway, 


DG11 3JH,  Scotland
Average Guest Rating for Kirkconnel Hall Hotel, Lockerbie
Guest reviews for Kirkconnel Hall Hotel, Lockerbie are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.1
Friendliness:
4.5
Cleanliness:
4.2
Facilities:
4.0
Staff service:
4.3
Location:
4.2
Breakfast:
3.9
Guest Rating:
4
From 38 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
lesley
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Good value for money for 3 bedrooms on an overnight stay"
Overnight stay on the way to the highlands. Having three bedrooms was great.… Read more
"Good value for money for 3 bedrooms on an overnight stay"
Overnight stay on the way to the highlands. Having three bedrooms was great. Read less
Likes:
Just off motorway but still a quiet location. Three bedrooms and comfortable lounge area in a old but acceptable lodge.
Dislikes:
None
Response from Kirkconnel Hall Hotel:
Thank you so much for your very kind review, we are very pleased you found your stay & the facilities to your liking. Please visit us again in the near future.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Sharon
Mature Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
2
"Lacklustre"
We stayed in the lodge for 2 nights and opted for a cooked breakfast at the hotel each morning.… Read more
"Lacklustre"
We stayed in the lodge for 2 nights and opted for a cooked breakfast at the hotel each morning. Read less
Likes:
The setting
Dislikes:
Unwelcome check in. There was a fireguard across entrance floor to keep dogs in. Old chap commented on fact that only 2 of us staying at 3 bedroom lodge. Dogs in Restaurant.
Response from Kirkconnel Hall Hotel:
Thank you for your review. I am most surprised that you did not enjoy your stay with us, we wish you had mentioned your concerns to us during your stay & we could have attempted to rectify them for you.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Nichola
Group of Adults
Stayed: Jun '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff and good sized room"
Attending a wedding blessing celebration and stayed in the hotel the night before… Read more
"Friendly staff and good sized room"
Attending a wedding blessing celebration and stayed in the hotel the night before Read less
Likes:
The staff were very friendly and welcoming and happy to accommodate everyone attending the event. The room was large with good facilities
Dislikes:
They hadn't received our booking through the external website so had no record of us on arrival. Luckily they had rooms available. Traffic noise from the very close motorway was noticeable
Response from Kirkconnel Hall Hotel:
Thank you very much for the lovely review & we are so pleased you & your party enjoyed our hospitality. Unfortunately there was an issue with your reservation, it appears the third party booking platfrom which you booked through did not forward your booking to us, hence we had no information upon your arrival, I offer our apologies for that.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Freda
Family with older Children
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"comfortable stay"
overnight break on way to boat… Read more
"comfortable stay"
overnight break on way to boat Read less
Likes:
Very clean accommodation, Very friendly owners.Loved the two resident dogs.
Dislikes:
No hairdryer in room. Extra for a cooked breakfast which is a bit strange.
Response from Kirkconnel Hall Hotel:
Thank you for your lovely review & our two resident dogs are very happy to receive a mention also!
In terms of the breakfast, it is our policy to include a continental breakfast only within the rate, that then gives guests the option to upgrade if they feel they would like a full cooked breakfast.
However we take on board all guests feedback & thank you for your kind review.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
James
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Very welcome"
After a pleasant welcome sent to a very nice room all the facilities required. Meals very good including breakfast. good service… Read more
"Very welcome"
After a pleasant welcome sent to a very nice room all the facilities required. Meals very good including breakfast. good service Read less
Likes:
The whole thing went very well
Dislikes:
No everything was very much up to expectations.
Response from Kirkconnel Hall Hotel:
Thank you so much for your kind review, we are exceptionally pleased you enjoyed your stay with us & we hope to see you again in the near future.

Thanks
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Karen
Family with older Children
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Overnight Stop over"
We chose this hotel because of its location and its proximity to the motorway. The family room was large with 1 double and 2 single beds. We could hear traffic noise but this didnt disturb our sleep a… Read more
"Overnight Stop over"
We chose this hotel because of its location and its proximity to the motorway. The family room was large with 1 double and 2 single beds. We could hear traffic noise but this didnt disturb our sleep at all. We didnt eat at the hotel so cant comment on the restaurant. Read less
Likes:
Everywhere was spotlessly clean. The friendliness of the welcome.The hall is a fantastic building and looked to have been recently decorated, the brassware was gleaming
Dislikes:
None
Response from Kirkconnel Hall Hotel:
Thank you very much for your kind review, we are pleased you enjoyed your stay with us.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Christopher
Family with older Children
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Friendly host, one of life's gents. Runs a gem of a hotel with his wife. Spotlessly clean"
Had to cancel our original booking due to a change to our travel plans. Booked somewhere else on route to shorten our travel that day. When we arrived at the other accommodation it was a train wreck s… Read more
"Friendly host, one of life's gents. Runs a gem of a hotel with his wife. Spotlessly clean"
Had to cancel our original booking due to a change to our travel plans. Booked somewhere else on route to shorten our travel that day. When we arrived at the other accommodation it was a train wreck so we decided to stick our original plan to stay at Kirkconnel Hall. This meant that we had to contact the owner 11pm at night and ask for his permission to re-instate our earlier booking. He gladly obliged and we checked in at midnight. What a gent! Read less
Likes:
A wonderful hotel with so many things that are done right. Hotels like this are worth savouring
Dislikes:
None
Response from Kirkconnel Hall Hotel:
Thank you so kindly for your positive review, that means a lot to us. I hope you will visit us again in the near future.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Cathryn
Family with young Children
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wedding venue"
We had a fabulous time and had the hotel virtually to ourselves. The wedding buffet was excellent. All family have said they would go back.… Read more
"Wedding venue"
We had a fabulous time and had the hotel virtually to ourselves. The wedding buffet was excellent. All family have said they would go back. Read less
Likes:
The personal service and the food.
Dislikes:
None
Response from Kirkconnel Hall Hotel:
Hi Kate,

We are so pleased that you and your family enjoyed their stay with us & we wish you every happiness in the future. Make sure you come & visit us again in the near future.

Have a wonderful Christmas & New Year!
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Julia
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"had a wonderfully time"
arrived Friday for wedding on Sunday. Very homely , comfortable ,very friendly staff nothing to much trouble time flu by would defiantly stay again if in area and recommend to anyone.… Read more
"had a wonderfully time"
arrived Friday for wedding on Sunday. Very homely , comfortable ,very friendly staff nothing to much trouble time flu by would defiantly stay again if in area and recommend to anyone. Read less
Likes:
every thing from welcome arrival to leaving Monday morning room good food wonderfully service very good. Wedding buffet did for my brother Jim and Kate on Sunday out of this world thank you
Dislikes:
no
Response from Kirkconnel Hall Hotel:
Fantastic! Thank you so much for your extremely kind review, myself & the team are overjoyed that Kate & Jimmy had a wonderful experience along with yourself and the rest of the party. Have a good Christmas & New Year & we hope to see you again soon!
Guest Review for Kirkconnel Hall Hotel, Lockerbie
Charles
Mature Couple
Stayed: Sep '13
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
1
Breakfast:
4
"Badly needs modernising"
1 night stay, staff friendly and courteous, waitress especially nice.… Read more
"Badly needs modernising"
1 night stay, staff friendly and courteous, waitress especially nice. Read less
Likes:
Not too much.
Dislikes:
Quite a bit. Room (15) décor very tired, bathroom door neither closed properly, or locked. Windows in bedroom had to remain closed due to road and rail noise.
Response from Kirkconnel Hall Hotel:
Thank you for the review Mr Monro, can I firstly say how disappointed we are that you found your stay unsatisfactory as we do pride ourselves on being a friendly & hospitable venue. The issues you raised with the fabric of the hotel are pure & simply down to the style & era of the property & we have attempted to keep everything consistent throughout the property including the decor. We will however take on board your comments, as we do with all feedback we receive.
Guest Review for Kirkconnel Hall Hotel, Lockerbie
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