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Helme Park Hall Hotel Bishop Auckland
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.1
See all 22 reviews
Country House & Restaurant, Fir Tree Village

Bishop Auckland, 

Durham, 


DL13 4NW,  England
Average Guest Rating for Helme Park Hall Hotel, Bishop Auckland
Guest reviews for Helme Park Hall Hotel, Bishop Auckland are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.5
Friendliness:
4.5
Cleanliness:
4.3
Facilities:
3.6
Staff service:
4.3
Location:
4.4
Breakfast:
4.2
Guest Rating:
4.1
From 22 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
carol
With a colleague
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Another stay at Helme Park"
we always stay here when in the area the hotel Is cosy and in a nice area you can see for miles over the dales. The staff are great and nothing is too much for them the food is well cooked and delici… Read more
"Another stay at Helme Park"
we always stay here when in the area the hotel Is cosy and in a nice area you can see for miles over the dales. The staff are great and nothing is too much for them the food is well cooked and delicious. The room was comfortable K/s bed the bathroom with bath and shower separate. tv though wifi not so good in some of the rooms we have never used the bar or lounge as we go visiting family and are usually tired after a day out.The decorating is tired but they have started to rectify this Read less
Likes:
The room there is a new manager who is quite welcoming and very nice Sam is her usual cheery self very polite and nothing is too much we like it being a non chain hotel with I think 11 rooms
Dislikes:
None
Guest Review for Helme Park Hall Hotel, Bishop Auckland
carol
With a colleague
Stayed: Dec '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Another stay at Helme Park"
we were just having a short break In the area as we have family around there We always stay at Helme park is we can we love the views… Read more
"Another stay at Helme Park"
we were just having a short break In the area as we have family around there We always stay at Helme park is we can we love the views Read less
Likes:
The staff are always friendly and welcoming we have been coming to Helme park regularly over he last few years
Dislikes:
None
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Penny
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
3
Breakfast:
3
"Comfotable but tired accommodation."
We were contacted during the day to say that there was no heating due to the boiler having broken down. There was, however, a lovely fire in reception & a heater in the room so we were warm. The bed w… Read more
"Comfotable but tired accommodation."
We were contacted during the day to say that there was no heating due to the boiler having broken down. There was, however, a lovely fire in reception & a heater in the room so we were warm. The bed was comfortable, clean bedding & towels, but the room appeared very much in need of attention, it looked 'tired'. The bathroom, although clean, also needed attention - the shower was unusable. The supper was quite good, but breakfast wasn't great. Staff were fantastic though. Read less
Likes:
Friendly, helpful staff.
Dislikes:
Old, tired looking decor.
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Paul
Family with young Children
Stayed: Jun '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful location and caring, attentive staff made this a wonderful stay"
We stayed 2 nights at the hotel. Before we even arrived, the hotel contacted us and let us know that there would be a private party held there during the first night of our stay. Knowing that we had… Read more
"Beautiful location and caring, attentive staff made this a wonderful stay"
We stayed 2 nights at the hotel. Before we even arrived, the hotel contacted us and let us know that there would be a private party held there during the first night of our stay. Knowing that we had a small baby with us, they offered us another room far from the party noise (and with a huge window with a beautiful view!). During our second night, there was a problem with the hot water. The hotel staff was apologetic, understanding, and as helpful as could be hoped for. Quite impressive. Read less
Likes:
The staff is considerate, the food is delicious, and the location is perfect for a stay in the Durham area.
Dislikes:
None
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Keith
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Our visit to County Durham"
Very enjoyable,all the Staff very helpful and friendly… Read more
"Our visit to County Durham"
Very enjoyable,all the Staff very helpful and friendly Read less
Likes:
The position of the Hotel
Dislikes:
No
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Malcolm
Young Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely, Comfortable and friendly"
Lovely relaxing night away, gorgeous decent sized bedroom lovely en suite, staff were all so friendly and made us so welcome, and breakfast was lovely. cant complain at all we will definitely be back.… Read more
"Lovely, Comfortable and friendly"
Lovely relaxing night away, gorgeous decent sized bedroom lovely en suite, staff were all so friendly and made us so welcome, and breakfast was lovely. cant complain at all we will definitely be back. Read less
Likes:
spacious, tastefully decorated B&B a lot of time and effort has gone in to it, big open fire in the bar made having a couple of drinks so relaxing and the staff could not of been friendlier!
Dislikes:
None
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Sharon
Mature Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
4
"Good overall stay"
Pleasant stay in a dog friendly hotel with fantastic views.… Read more
"Good overall stay"
Pleasant stay in a dog friendly hotel with fantastic views. Read less
Likes:
The views from the breakfast room.
Dislikes:
None
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Richard
Mature Couple
Stayed: Oct '14
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
3
"Lack of facilities spoils the day"
Initially received a very warm welcome and thought the accommodation was good value for money but the lack of attention given to a non functioning shower and a lack of any solution whatsoever regardle… Read more
"Lack of facilities spoils the day"
Initially received a very warm welcome and thought the accommodation was good value for money but the lack of attention given to a non functioning shower and a lack of any solution whatsoever regardless of the discount applied the next day spoiled my weekend away in terms of the basic comforts I would have expected. Read less
Likes:
We liked the welcome we got from Osh and the company of other guests in the comfortable bar/lounge.
Dislikes:
The lack of shower facilities and the complete disregard paid when this was highlighted.
Guest Review for Helme Park Hall Hotel, Bishop Auckland
Anthony
Mature Couple
Stayed: Oct '14
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
2
Breakfast:
3
"You get what you pay for"
I paid 300 quid for an 8 night stay BnB. So as I didn't expect anything great, I got a 2 star hotel for 2 star price , the staff were friendly and attentive when around, room was old and looking tired… Read more
"You get what you pay for"
I paid 300 quid for an 8 night stay BnB. So as I didn't expect anything great, I got a 2 star hotel for 2 star price , the staff were friendly and attentive when around, room was old and looking tired but we were given the Bridal suite which was a nice upgrade with 4 post bed. Breakfast was ok not great but not bad. Room was very cold until I asked the heating to be turned on Read less
Likes:
The view - brilliant
Dislikes:
Cold and old.
Guest Review for Helme Park Hall Hotel, Bishop Auckland
nora
Family with young Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"haunted?"
Food was lovely.… Read more
"haunted?"
Food was lovely. Read less
Likes:
The staff are lovely.
Dislikes:
The first evening was confusing. We didn't realise that we should give our evening meal order whilst in the lounge. We had 3 young children with us who were very tired by the time we figured it out.
Guest Review for Helme Park Hall Hotel, Bishop Auckland
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