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The Bay Horse Inn Durham
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 4.3
See all 165 reviews
8 Brandon Village, Brandon

Durham, 

Durham, 


DH7 8ST,  United Kingdom
Average Guest Rating for The Bay Horse Inn, Durham
Guest reviews for The Bay Horse Inn, Durham are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.6
Location:
4.3
Breakfast:
4.5
Guest Rating:
4.3
From 165 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Fiona
Group of Adults
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great value for money"
One night stay in order to visit elderly friend living in locality. B&B suited our needs perfectly and would have been a perfect stay had it not been for noisy guests waking us up in the middle of the… Read more
"Great value for money"
One night stay in order to visit elderly friend living in locality. B&B suited our needs perfectly and would have been a perfect stay had it not been for noisy guests waking us up in the middle of the night. Since this problem has already been noted by other reviewers, my suggestion would be for some "tips on being a considerate guest" given to all on check-in! And perhaps an extra charge for those who spoil the night for others through their inconsiderate behaviour!! Read less
Likes:
Large, clean comfortable room.
Great value for money.
Easy access with public transport.
Good breakfast.
Dislikes:
No hot water from taps. The only hot water available was from the shower.
Woken up in the middle of the night by inconsiderate, noisy guests returning to their rooms.
Response from The Bay Horse Inn:
thank you for your review,
Guest Review for The Bay Horse Inn, Durham
Michael
Group of Adults
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Value for money."
Great… Read more
"Value for money."
Great Read less
Likes:
Value
Dislikes:
Radiators in room and bathroom.
Response from The Bay Horse Inn:
Thank you for your review and hope to see you soon again, as always a pleasure to have you stay with us at the Bay Horse
from all the team at the Bay Horse
Guest Review for The Bay Horse Inn, Durham
Ciana
Family with young Children
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
3
"Simple local friendly stay"
Lovely staff and accommodation. There was a pleasant local feel to the place.… Read more
"Simple local friendly stay"
Lovely staff and accommodation. There was a pleasant local feel to the place. Read less
Likes:
Clean, warm, good pub atmosphere.
Dislikes:
Waiting to check in. They were short staffed thoug.
Need real coffee at breakfast. A coffee machine isn't too much trouble as instant coffee is awful.
Response from The Bay Horse Inn:
thank you for your review and we hope to see you again, from all the Bay horse team
Guest Review for The Bay Horse Inn, Durham
maria
Young Couple
Stayed: Jan '18
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely budget overnight stay"
An overnight stay… Read more
"Lovely budget overnight stay"
An overnight stay Read less
Likes:
The layout is really nice it doesn't feel like a hotel more like a cosy room, which i much prefer
Dislikes:
None
Response from The Bay Horse Inn:
Thank you for your review, and hopefully see you again soon.
Guest Review for The Bay Horse Inn, Durham
Clare
Mature Couple
Stayed: Jan '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Value for Money"
We stayed overnight at the Bay Horse Inn on 1 January to break up our journey from Scotland to Cambridgeshire. We arrived at approximately 5pm and were checked into our room quickly and efficiently de… Read more
"Excellent Value for Money"
We stayed overnight at the Bay Horse Inn on 1 January to break up our journey from Scotland to Cambridgeshire. We arrived at approximately 5pm and were checked into our room quickly and efficiently despite the bar area of the Bay Horse being very busy on the bank holiday.
The room was a good size, basic but very clean, tidy and all we needed for a comfortable overnight stay. We opted for the full cooked breakfast the following morning which was only a small additional charge per person. Read less
Likes:
The rooms are basic but really clean, tidy. Exceptionally friendly and courteous staff; fast and efficient service and excellent cooked breakfast. Parking very close to the rooms.
Dislikes:
None
Guest Review for The Bay Horse Inn, Durham
Sharon
Mature Couple
Stayed: Dec '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Never again"
Had to wait ages while the barmaid was chatting and didn't realize a group of people where waiting in lounge to check in. No apology when she came through. Got to room, carpet filthy, tissue on floor… Read more
"Never again"
Had to wait ages while the barmaid was chatting and didn't realize a group of people where waiting in lounge to check in. No apology when she came through. Got to room, carpet filthy, tissue on floor of bedroom covered in poo. Wardrobe door finge broken so landed on me when I opened it. Shower had black sludge round the edge. Bed made so much noise every time you turned over, mattress very uncomfortable. Don't be fooled by 'free breakfast' if you want cooked breakfast you have to pay extra. Read less
Likes:
Wish I had something good to say.
Dislikes:
None
Guest Review for The Bay Horse Inn, Durham
Barbara
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Such a warm welcome wee lodge rooms have everything you need well recommend the bay horse inn"
Excellent… Read more
"Such a warm welcome wee lodge rooms have everything you need well recommend the bay horse inn"
Excellent Read less
Likes:
All of it great place
Dislikes:
Nothing
Guest Review for The Bay Horse Inn, Durham
Linda
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A gem of a place"
We stayed here for two nights, along with other family in order to attend a family funeral… Read more
"A gem of a place"
We stayed here for two nights, along with other family in order to attend a family funeral Read less
Likes:
The staff were really friendly and the breakfast superb
Dislikes:
The plastic covers on the mattress could do with replacing as they made the sheets slip off the bed.
Guest Review for The Bay Horse Inn, Durham
William
Group of Adults
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Below Premier Inn Standards"
We chose this hotel as it appeared to be good value for the money. However, we learned on arrival we had to pay for cooked breakfast - which I have to say, was excellent. We ordered lunch on arrival… Read more
"Below Premier Inn Standards"
We chose this hotel as it appeared to be good value for the money. However, we learned on arrival we had to pay for cooked breakfast - which I have to say, was excellent. We ordered lunch on arrival - which again was excellent but we had to wait over an hour for it and there was only one other group in the dining room!
The overall impression of the hotel was grubby and in need of re-decoration although the room was OK. The bed was dreadful and didn't get much sleep the first night. Read less
Likes:
Friendly staff - particularly the Manager and Chef and the food was good
Dislikes:
Guests in the adjoining room for the second night were extremely noisy - arguing all night - preventing sleep. If this had been the Premier Inn, we would have received a full refund!
Guest Review for The Bay Horse Inn, Durham
Michael
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great"
Once again a very enjoyable stay.… Read more
"Great"
Once again a very enjoyable stay. Read less
Likes:
Staff
Dislikes:
None
Response from The Bay Horse Inn:
thank you for your review,
from the Bay horse team
Guest Review for The Bay Horse Inn, Durham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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