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The Manor House Hotel Ferryhill
Self Assessed 3 Stars Hotel
Restaurant with rooms
Guest Rating: 3.3
See all 20 reviews
Market Street, Ferryhill

Ferryhill, 

Durham, 


DL17 8JH,  England
Average Guest Rating for The Manor House Hotel, Ferryhill
Guest reviews for The Manor House Hotel, Ferryhill are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.6
Friendliness:
4.1
Cleanliness:
3.4
Facilities:
3.1
Staff service:
3.9
Location:
3.8
Breakfast:
3.9
Guest Rating:
3.3
From 20 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Pauline
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Value for money, good food, warm room and lovely and clean."
Excellent value for money.… Read more
"Value for money, good food, warm room and lovely and clean."
Excellent value for money. Read less
Likes:
everything.
Dislikes:
No.
Guest Review for The Manor House Hotel, Ferryhill
Geoff
Mature Couple
Stayed: Feb '14
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Very basic."
Stay Feb 2014.

Executive room. Room very cold on arrival needed heater on. Bedroom radiator limited heat, bathroom radiator was on 5 never noticed any heat from it at all.

Bed is too low - not… Read more
"Very basic."
Stay Feb 2014.

Executive room. Room very cold on arrival needed heater on. Bedroom radiator limited heat, bathroom radiator was on 5 never noticed any heat from it at all.

Bed is too low - not suitable for people with any kind of mobility problems.

States newly refurbished - don't know when website last updated.

Bathroom - walls mouldy and silicon round bath also mouldy, holes in wall around toilet roll holder and towel rail was non existent, no toiletries at all. Read less
Likes:
10 of us had an evening meal and everybodies food arrived together and hot, service was good.
Dislikes:
None
Guest Review for The Manor House Hotel, Ferryhill
susan
Mature Couple
Stayed: Dec '13
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Not happy !!"
stayed 23rd to 27th Dec. told no breakfast xmas day as manager wanted to spend time with family. (why open?). No breakfast boxing day either said he (manager) had toothache. We had to go to sisters fo… Read more
"Not happy !!"
stayed 23rd to 27th Dec. told no breakfast xmas day as manager wanted to spend time with family. (why open?). No breakfast boxing day either said he (manager) had toothache. We had to go to sisters for breakfast. When challenged he said would open boxing night for meal. Hotel staff said kitchen closed. Not happy. Manager did come in and to be fair cooked a fantastic meal and had drinks on house, plus gave us a night free of charge due to inconvenience. Read less
Likes:
The meals were nice when we got them. The bar staff (Rachel especially)were brilliant.
Dislikes:
Room was basic very draughty. We did have to put a convector heater in room as so cold.
Guest Review for The Manor House Hotel, Ferryhill
Sara
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Very pleasant"
Stayed in double room . very nice… Read more
"Very pleasant"
Stayed in double room . very nice Read less
Likes:
Nice room and pleasant staff good location for us as only ten minutes away from family.
Dislikes:
The only thing was wifi did not reach our room.
Guest Review for The Manor House Hotel, Ferryhill
Joanne
Family with young Children
Stayed: Oct '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Couldn't ask for a better place to stay."
Traveled up from the South to attend a gymnastics competition.… Read more
"Couldn't ask for a better place to stay."
Traveled up from the South to attend a gymnastics competition. Read less
Likes:
Great food and wonderful staff that went out of way for us.
Dislikes:
No
Guest Review for The Manor House Hotel, Ferryhill
Dawn
Mature Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Highly reccomended"
We stayed there for a night a couple of months ago when we drove over from Bulgaria for a look round the area and liked it so much that we stayed another 2 nights when we returned to the UK recently.… Read more
"Highly reccomended"
We stayed there for a night a couple of months ago when we drove over from Bulgaria for a look round the area and liked it so much that we stayed another 2 nights when we returned to the UK recently. Read less
Likes:
The staff were welcoming and friendly, the rooms extremely comfortable and beautifully furnished and the food excellent
Dislikes:
None
Guest Review for The Manor House Hotel, Ferryhill
Linda
Mature Couple
Stayed: Sep '13
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Overnight Stay"
Our stay was OK, though there was some noise from the bar (it was a Saturday night). However it finished at 12 as we were told it would. The bed was only Ok. I would recommend the hotel to others, wit… Read more
"Overnight Stay"
Our stay was OK, though there was some noise from the bar (it was a Saturday night). However it finished at 12 as we were told it would. The bed was only Ok. I would recommend the hotel to others, with the reservation about the internet (see below) and the noise. I suppose we should have expected it, as it is a working bar as well. Read less
Likes:
The breakfast was cooked well and we both enjoyed it. We had good service from the staff with this.
Dislikes:
We were supposed to be able to get internet in our room. The hotel is advertised as having it available in all rooms. We had to access it from the bar area, which was quite inconvenient.
Guest Review for The Manor House Hotel, Ferryhill
Lindsay
Mature Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Attractive, comfortable and reasonably priced hotel."
Had a very pleasant stay. Breakfast was very nice, but we weren't able to do it justice as we weren't hungry and had a busy day ahead.… Read more
"Attractive, comfortable and reasonably priced hotel."
Had a very pleasant stay. Breakfast was very nice, but we weren't able to do it justice as we weren't hungry and had a busy day ahead. Read less
Likes:
The comfortable room and attractive surroundings.
Dislikes:
None
Guest Review for The Manor House Hotel, Ferryhill
Pauline
Family with older Children
Stayed: Aug '13
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
1
"Can't enjoy food or the stay if hygiene is top up to scratch."
The stay was spoilt due to poor hygiene in the rooms so then questioning the hygiene in food preparation which led to not being able to consume food.… Read more
"Can't enjoy food or the stay if hygiene is top up to scratch."
The stay was spoilt due to poor hygiene in the rooms so then questioning the hygiene in food preparation which led to not being able to consume food. Read less
Likes:
The atmosphere in the pub at night friendly people. The people who run this hotel are nice but need to raise standards.
Dislikes:
The tea/coffee facilities in the room were dirty, the milk jug at breakfast had a film of scrum around the top. Sheets were hanging over the balcony in the morning probably being aired out not washed
Guest Review for The Manor House Hotel, Ferryhill
Deborah
Mature Couple
Stayed: Aug '13
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
5
"Worth staying just for the full English breakfast"
Room bit dated and had been cleaned to a basic level (dropped coins and under bed was so bad decided to leave them there!) bed was comfy slept well, bathroom rather tired verging on grotty .… Read more
"Worth staying just for the full English breakfast"
Room bit dated and had been cleaned to a basic level (dropped coins and under bed was so bad decided to leave them there!) bed was comfy slept well, bathroom rather tired verging on grotty . Read less
Likes:
The full English breakfast was great
Dislikes:
Room wasn't ready at the time it was supposed to be!
Guest Review for The Manor House Hotel, Ferryhill
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