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Douglas Hotel Hartlepool
Visit England 4 Stars Guest House
Guest house
Guest Rating: 4.5
See all 63 reviews
2 Grange Road

Hartlepool, 

Durham, 


TS26 8JA,  United Kingdom
Average Guest Rating for Douglas Hotel, Hartlepool
Guest reviews for Douglas Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.7
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.5
From 63 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Linda
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable and friendly"
Rooms very clean. Comfortable bed. All staff friendly and helpful. Breakfast cooked freshly and is superb.Location good for town. Good value.… Read more
"Comfortable and friendly"
Rooms very clean. Comfortable bed. All staff friendly and helpful. Breakfast cooked freshly and is superb.Location good for town. Good value. Read less
Likes:
See above
Dislikes:
Bit noisy Saturday nights but music stopped at midnight which is fair. Didn't bother us really.
Guest Review for Douglas Hotel, Hartlepool
Tracey
Young Couple
Stayed: Dec '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant staff, lovely family feel"
Stayed for 2 nights, pleasant friendly welcome, room clean and perfect for our needs. Good breakfast, overall pleased with the hotel. Could have done with a small basic toiletry selection as we had fo… Read more
"Pleasant staff, lovely family feel"
Stayed for 2 nights, pleasant friendly welcome, room clean and perfect for our needs. Good breakfast, overall pleased with the hotel. Could have done with a small basic toiletry selection as we had forgotten our shower gel, but the hand wash in room did the job lol. I'm sure if we had mentioned this to the staff they would have accomdated as it felt like that kind of place where they would go above and beyond to please. Would def stay again when in the area Read less
Likes:
Parking restricted but was pointed to a good location to safely leave our car for the duration. Cleaner came but wasn't required so we sent her away, she did restock our tea and biscuit selection ��
Dislikes:
Room could do with a little tlc in places, very minor diy works.
Guest Review for Douglas Hotel, Hartlepool
Christine
Alone
Stayed: Dec '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good location"
Ideal for single travellers, friendly staff, lovely food… Read more
"Good location"
Ideal for single travellers, friendly staff, lovely food Read less
Likes:
The food, I had dinner in the restaurant and breakfast in the morning, wonderful
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
stephen
Alone
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good value"
Very pleasant. Helpful staff, particularly with solving the issue of parking my car for four days.… Read more
"Good value"
Very pleasant. Helpful staff, particularly with solving the issue of parking my car for four days. Read less
Likes:
Nice hotel and good location for town centre, railway station tc..
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
Susan
Alone
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff"
A visit to my baby granddaughter and the Douglas Hotel is very convenient.… Read more
"Friendly staff"
A visit to my baby granddaughter and the Douglas Hotel is very convenient. Read less
Likes:
Friendly, helpful staff
Dislikes:
Other guests coming back to the hotel having had too much alcohol and being noisy at 4am in the morning. The busy road the Douglas is on.
Guest Review for Douglas Hotel, Hartlepool
Christine
Alone
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
I needed somewhere central as I was visiting my aunt and It ticked all the boxes, it was easy to get to from the station and easy to manoeuvre around town… Read more
"Perfect"
I needed somewhere central as I was visiting my aunt and It ticked all the boxes, it was easy to get to from the station and easy to manoeuvre around town Read less
Likes:
Dinner in the restaurant
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
Phil
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Clean and friendly"
We needed somewhere central to stay while we visited family and the Douglas met our needs very well.… Read more
"Clean and friendly"
We needed somewhere central to stay while we visited family and the Douglas met our needs very well. Read less
Likes:
The Hotel is central, the room had everything we needed and was clean, the breakfast was good and the option of having an evening meal was appreciated.
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
Brian
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"rut adeqateutecommend"
good value for money good service clean room… Read more
"rut adeqateutecommend"
good value for money good service clean room Read less
Likes:
conveniant for town centre
Dislikes:
unfortunately no off street parking,but knew when bookihg,and there was adequate street parking nearby.
Guest Review for Douglas Hotel, Hartlepool
Susan
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A good value stay"
Friendly and helpful staff. Room comfortable.… Read more
"A good value stay"
Friendly and helpful staff. Room comfortable. Read less
Likes:
Convenient location and friendly staff.
Dislikes:
My single room was rather small and there was night time noise from a nearby social club. Unfortunately the hotel is at traffic lighted road junction.
Guest Review for Douglas Hotel, Hartlepool
Elizabeth
Alone
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Excellent value for Money"
Have stayed twice now and both times room has been clean and comfortable, good value breakfast included. Had dinner this time too which was excellent… Read more
"Excellent value for Money"
Have stayed twice now and both times room has been clean and comfortable, good value breakfast included. Had dinner this time too which was excellent Read less
Likes:
See above
Dislikes:
No Lock on bathroom door and the door wouldn't shut properly either
Guest Review for Douglas Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
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