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Douglas Hotel Hartlepool
Visit England 4 Stars Guest House
Guest house
Guest Rating: 4.5
See all 60 reviews
2 Grange Road

Hartlepool, 

Durham, 


TS26 8JA,  United Kingdom
Average Guest Rating for Douglas Hotel, Hartlepool
Guest reviews for Douglas Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.7
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.5
From 60 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
stephen
Alone
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good value"
Very pleasant. Helpful staff, particularly with solving the issue of parking my car for four days.… Read more
"Good value"
Very pleasant. Helpful staff, particularly with solving the issue of parking my car for four days. Read less
Likes:
Nice hotel and good location for town centre, railway station tc..
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
Susan
Alone
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff"
A visit to my baby granddaughter and the Douglas Hotel is very convenient.… Read more
"Friendly staff"
A visit to my baby granddaughter and the Douglas Hotel is very convenient. Read less
Likes:
Friendly, helpful staff
Dislikes:
Other guests coming back to the hotel having had too much alcohol and being noisy at 4am in the morning. The busy road the Douglas is on.
Guest Review for Douglas Hotel, Hartlepool
Christine
Alone
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
I needed somewhere central as I was visiting my aunt and It ticked all the boxes, it was easy to get to from the station and easy to manoeuvre around town… Read more
"Perfect"
I needed somewhere central as I was visiting my aunt and It ticked all the boxes, it was easy to get to from the station and easy to manoeuvre around town Read less
Likes:
Dinner in the restaurant
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
Phil
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Clean and friendly"
We needed somewhere central to stay while we visited family and the Douglas met our needs very well.… Read more
"Clean and friendly"
We needed somewhere central to stay while we visited family and the Douglas met our needs very well. Read less
Likes:
The Hotel is central, the room had everything we needed and was clean, the breakfast was good and the option of having an evening meal was appreciated.
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
Brian
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"rut adeqateutecommend"
good value for money good service clean room… Read more
"rut adeqateutecommend"
good value for money good service clean room Read less
Likes:
conveniant for town centre
Dislikes:
unfortunately no off street parking,but knew when bookihg,and there was adequate street parking nearby.
Guest Review for Douglas Hotel, Hartlepool
Susan
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A good value stay"
Friendly and helpful staff. Room comfortable.… Read more
"A good value stay"
Friendly and helpful staff. Room comfortable. Read less
Likes:
Convenient location and friendly staff.
Dislikes:
My single room was rather small and there was night time noise from a nearby social club. Unfortunately the hotel is at traffic lighted road junction.
Guest Review for Douglas Hotel, Hartlepool
Elizabeth
Alone
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Excellent value for Money"
Have stayed twice now and both times room has been clean and comfortable, good value breakfast included. Had dinner this time too which was excellent… Read more
"Excellent value for Money"
Have stayed twice now and both times room has been clean and comfortable, good value breakfast included. Had dinner this time too which was excellent Read less
Likes:
See above
Dislikes:
No Lock on bathroom door and the door wouldn't shut properly either
Guest Review for Douglas Hotel, Hartlepool
June
Mature Couple
Stayed: May '17
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"A big disappointment"
Very small room for a superior double, window too high to see out of. No shelf to put toiletries on in the ensuite, no towel rail by the sink for a hand towel. Breakfast was poor -cold beans, tough sk… Read more
"A big disappointment"
Very small room for a superior double, window too high to see out of. No shelf to put toiletries on in the ensuite, no towel rail by the sink for a hand towel. Breakfast was poor -cold beans, tough skin on the sausages, mushy microwaved tomato, only one slice of bacon,no choice of egg type or toast no side plate to put the toast on, it was just dumped on the breakfast and no pot of tea- get up and make your own. Added to which breakfast finished at 9am! Parking is available in the next street. Read less
Likes:
Booked online so the price was better than they charge according to their rates. Definitely not worth their prices.
Dislikes:
Plenty! Read the above review!
Guest Review for Douglas Hotel, Hartlepool
John
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Really friendly place"
Good welcome from the staff. Room very clean and all I needed. Good food. Very good breakfast.… Read more
"Really friendly place"
Good welcome from the staff. Room very clean and all I needed. Good food. Very good breakfast. Read less
Likes:
Staff. Food. Cleanliness.
Dislikes:
Heating seemed off but there was a mobile heater in the room. Shower took an age to run hot.
Guest Review for Douglas Hotel, Hartlepool
David
Family with young Children
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Super place"
Felt very comfortable and could be ourselfs around people, the staff were very polite and welcoming. We have said if wee ever needed a hotel to stay in we would come back to the Douglas again.… Read more
"Super place"
Felt very comfortable and could be ourselfs around people, the staff were very polite and welcoming. We have said if wee ever needed a hotel to stay in we would come back to the Douglas again. Read less
Likes:
The freidlyness, the welcoming and jus the overall place.
Dislikes:
Just that we had some very noisy people in the room next to us, that was our only problem we had.
Guest Review for Douglas Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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