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Douglas Hotel Hartlepool
Visit Britain 4 Stars Guest House
Guest house
Guest Rating: 4.6
See all 44 reviews
2 Grange Road

Hartlepool, 

Durham, 


TS26 8JA,  England
Average Guest Rating for Douglas Hotel, Hartlepool
Guest reviews for Douglas Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.6
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.4
Breakfast:
4.4
Guest Rating:
4.6
From 44 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Paul
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
"Good Budget Accomodation"
Stayed for 10 nights - In general very nice.… Read more
"Good Budget Accomodation"
Stayed for 10 nights - In general very nice. Read less
Likes:
Clean and well maintained room. Friendly helpful staff
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
nicola
With a colleague
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"would stay again"
Stayed over for the night with my sister. Lovely friendly staff, cant comment on breakfast as didnt end up going down for it (to hung over). Clean room would stay again.… Read more
"would stay again"
Stayed over for the night with my sister. Lovely friendly staff, cant comment on breakfast as didnt end up going down for it (to hung over). Clean room would stay again. Read less
Likes:
Great atmosphere and helpfull staff
Dislikes:
Hot water tap in bathroom didnt get hot and only trickled out.
Guest Review for Douglas Hotel, Hartlepool
Pieter
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Again a very friendly reception"
We stayed here for three days to visit family. We had here our yearly reunion dinner.
Adults and children together in a intimate atmosphere. Service perfect.
As the parking place was being renovat… Read more
"Again a very friendly reception"
We stayed here for three days to visit family. We had here our yearly reunion dinner.
Adults and children together in a intimate atmosphere. Service perfect.
As the parking place was being renovated we could park on a private parking lane.
Before we left for the airport a pot of tea and coffee was served on the house. Read less
Likes:
The central location in Hartlepool and the friendly staff.
Dislikes:
Parking as the parking pace is being renovated. I think this will take some time.
Guest Review for Douglas Hotel, Hartlepool
Peter
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyed it very much"
Pleasant one night stay whilst walking the coast… Read more
"Enjoyed it very much"
Pleasant one night stay whilst walking the coast Read less
Likes:
Friendliness of staff
Dislikes:
No
Guest Review for Douglas Hotel, Hartlepool
G D
With a colleague
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very clean and friendly"
Very good location, couldn't fault hotel and staff… Read more
"Very clean and friendly"
Very good location, couldn't fault hotel and staff Read less
Likes:
Clean comfortable hotel
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
Judith
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Comfortable"
We have stayed here before and found the team to be friendly and helpful. The room is modern and clean with more than adequate facilities. We have a good breakfast with excellent options. This time we… Read more
"Comfortable"
We have stayed here before and found the team to be friendly and helpful. The room is modern and clean with more than adequate facilities. We have a good breakfast with excellent options. This time we also took advantage of the bistro. We enjoyed our meal. If you need to park your car this can be more tricky as there is no car park but the hotel can provide a permit for the street parking if necessary. Read less
Likes:
It was comfortable, good value, and the staff are friendly.
Dislikes:
Shaver socket didn't work.
Guest Review for Douglas Hotel, Hartlepool
Fiona
Family with older Children
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Warm, welcoming and comfortable place to stay"
My twenty something son and I enjoyed a three night stay at the Douglas last weekend - both rooms were executive doubles - clean, warm, spacious and with all the extras (hair dryer!).
Good central lo… Read more
"Warm, welcoming and comfortable place to stay"
My twenty something son and I enjoyed a three night stay at the Douglas last weekend - both rooms were executive doubles - clean, warm, spacious and with all the extras (hair dryer!).
Good central location. Read less
Likes:
The warm and friendly welcome/greeting we received from Malcolm each time we saw him
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
Anjie
With a colleague
Stayed: Oct '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Excellent value for money"
Stayed overnight for work.… Read more
"Excellent value for money"
Stayed overnight for work. Read less
Likes:
Excellent value for money, friendly staff, cosy room, nice bar.
Dislikes:
None
Guest Review for Douglas Hotel, Hartlepool
Carole
Alone
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"A visit to my childhood home, to catch up with friends and family."
After a long drive up to Hartlepool from Devon. I received a warm, friendly welcome from the staff. The room was clean and tidy, and I was able to enjoy delicious evening meals. There was sufficient i… Read more
"A visit to my childhood home, to catch up with friends and family."
After a long drive up to Hartlepool from Devon. I received a warm, friendly welcome from the staff. The room was clean and tidy, and I was able to enjoy delicious evening meals. There was sufficient information for places to visit. I was at the Hotel for 3 nights enjoying meeting up with old friends. Read less
Likes:
Friendly staff, always willing to answer any queries I had. Evening meals and breakfasts were good value for money. Hotel was within walking distance of the town.
Dislikes:
Car parking was very difficult, car park was a short distance away. Very difficult to get a space aswell. Very noisy late at night from drunken people on their way home.
Guest Review for Douglas Hotel, Hartlepool
Stig
Group of Adults
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Nice place close to the railway station"
Excellent friendliness from all the staff!
Huge portions of food.… Read more
"Nice place close to the railway station"
Excellent friendliness from all the staff!
Huge portions of food. Read less
Likes:
Fairly quiet place, had a nice stay! Very nice staff!
Dislikes:
A little further from the railwaystation than expected.
Guest Review for Douglas Hotel, Hartlepool
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