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Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.4
See all 10 reviews
31-32 Church Street

Hartlepool, 

Durham, 


TS24 7DH,  United Kingdom
Situated in the centre of Hartepool, the Hillcarter Hotel offers great value accommodation. Originally built in 1887 as the department store Hill and Carter, for over 125 years the name has been associated with quality, service and value. The building was renovated in 1997 and has benefited from frequent refurbishments of its bedrooms, function rooms and facilities. The hotel comprises 26 comfortable en-suite bedrooms. We have a range of room types With free wifi.
  • Central
  • Friendly Staff
Check Prices and Availability
Single Classic Including Breakfast Single Classic Including Breakfast
from£60.00
Twin Standard Including Breakfast Twin Standard Including Breakfast
from£70.00
Double Standard Including BreakfastDouble Standard Including Breakfast
from£70.00
Suite Executive Including Breakfast Suite Executive Including Breakfast
from£90.00
Family Standard Including Breakfast Family Standard Including Breakfast
from£100.00
No imageFamily-Classic Including Breakfast
No imageSuite-Executive Including Breakfast
No imageTwin-Standard-Wet room-Street View-Disable Friendly
Guest Reviews
Guest reviews for Hillcarter Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.8
Friendliness:
4.2
Cleanliness:
3.7
Facilities:
3.3
Staff service:
3.9
Location:
4.2
Breakfast:
2.7
Guest Rating: 3.4
See all 10 reviews
Clinton
Alone
Stayed: Sep '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location
5
Breakfast:
3
"Value for money, uncomplicated, location is right."
Simple, stay, nothing required.… Read more
"Value for money, uncomplicated, location is right."
Simple, stay, nothing required. Read less
Likes:
Location.
Dislikes:
No really.
Guest Review for Hillcarter Hotel, Hartlepool
David
Mature Couple
Stayed: Jun '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location
4
"Is it a hotel ?"
I have stayed here several times, it gets less like a hotel each time more like a self service guest house. There are rarely any staff to be found , they’re friendly enough when they emerge but one g… Read more
"Is it a hotel ?"
I have stayed here several times, it gets less like a hotel each time more like a self service guest house. There are rarely any staff to be found , they’re friendly enough when they emerge but one gets the sense that this is somewhere pretending to be a hotel but not really putting the necessary resources in to pull it off. Read less
Likes:
Friendly and a good location
Recommend on the above basis.
Dislikes:
Breakfast was ‘off’. Booking in an ‘adventure’ checking out aided by the cleaners who simply walked into the room- though it was good to see someone actually worked there !
Guest Review for Hillcarter Hotel, Hartlepool
colin
Alone
Stayed: Jan '18
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location
4
Breakfast:
2
"Value for money for accommodation good."
Comfortable for purpose.… Read more
"Value for money for accommodation good."
Comfortable for purpose. Read less
Likes:
Quite location and friendly people.
Dislikes:
breakfast needs a little more variety and bathrooms/showers require updating - water pressure low making it non enjoyable.
Guest Review for Hillcarter Hotel, Hartlepool
More Information
3 Stars Self Assessed Hotel
Parking
Off-site parking
Types of Payment Accepted at Hillcarter Hotel
Cash (GBP), Credit card, Debit card
Payment Cards accepted at the property
American Express Master Card Maestro Visa Visa Electron Solo 
Check-in: From 1:00 PM (Reception open 24 hours)
Early check-in available on request.
Check-out: 10:30 AM
Policies
Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: No pets
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
Situated in the centre of Hartepool, the Hillcarter Hotel offers great value accommodation.

Originally built in 1887 as the department store Hill and Carter, for over 125 years the name has been associated with quality, service and value. The building was renovated in 1997 and has benefitted from frequent refurbishments of its bedrooms, function rooms and facilities.

The hotel comprises 26 comfortable en-suite bedrooms. We have a range of room types which all include free wifi and Freeview TV.
Style of property
Contemporary/Modern, Traditional
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