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Hillcarter Hotel Hartlepool
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.4
See all 11 reviews
31-32 Church Street

Hartlepool, 

Durham, 


TS24 7DH,  United Kingdom
Average Guest Rating for Hillcarter Hotel, Hartlepool
Guest reviews for Hillcarter Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.0
Cleanliness:
3.5
Facilities:
3.3
Staff service:
3.6
Location:
4.3
Breakfast:
2.7
Guest Rating:
3.4
From 11 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Lars
Alone
Stayed: Sep '18
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
1
Location:
5
"."
Fine… Read more
"."
Fine Read less
Likes:
Friends
Dislikes:
None
Guest Review for Hillcarter Hotel, Hartlepool
Clinton
Alone
Stayed: Sep '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Value for money, uncomplicated, location is right."
Simple, stay, nothing required.… Read more
"Value for money, uncomplicated, location is right."
Simple, stay, nothing required. Read less
Likes:
Location.
Dislikes:
No really.
Guest Review for Hillcarter Hotel, Hartlepool
David
Mature Couple
Stayed: Jun '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
"Is it a hotel ?"
I have stayed here several times, it gets less like a hotel each time more like a self service guest house. There are rarely any staff to be found , they’re friendly enough when they emerge but one g… Read more
"Is it a hotel ?"
I have stayed here several times, it gets less like a hotel each time more like a self service guest house. There are rarely any staff to be found , they’re friendly enough when they emerge but one gets the sense that this is somewhere pretending to be a hotel but not really putting the necessary resources in to pull it off. Read less
Likes:
Friendly and a good location
Recommend on the above basis.
Dislikes:
Breakfast was ‘off’. Booking in an ‘adventure’ checking out aided by the cleaners who simply walked into the room- though it was good to see someone actually worked there !
Guest Review for Hillcarter Hotel, Hartlepool
colin
Alone
Stayed: Jan '18
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
2
"Value for money for accommodation good."
Comfortable for purpose.… Read more
"Value for money for accommodation good."
Comfortable for purpose. Read less
Likes:
Quite location and friendly people.
Dislikes:
breakfast needs a little more variety and bathrooms/showers require updating - water pressure low making it non enjoyable.
Guest Review for Hillcarter Hotel, Hartlepool
David
Alone
Stayed: Dec '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Good value central hotel"
3 night business trip… Read more
"Good value central hotel"
3 night business trip Read less
Likes:
Really good value for money.
Dislikes:
Had to ask for radiators to be bled but otherwise all ok
Guest Review for Hillcarter Hotel, Hartlepool
Martin
Alone
Stayed: Oct '17
2
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Unfortunate events marred stay but recommended with caution"
I have stayed at the Hillcarter a couple of times previously and all was satisfactory. This was a one night flying visit where a couple of things went wrong.… Read more
"Unfortunate events marred stay but recommended with caution"
I have stayed at the Hillcarter a couple of times previously and all was satisfactory. This was a one night flying visit where a couple of things went wrong. Read less
Likes:
The proximity to the main railway station/taxis with a direct link to London, the staff welcome and the value for money of the accomodation.
Dislikes:
An early hours fire alarm activation caused by a faulty sprinkler/sensor. Fortunately only went off once. At breakfast, the gas supply failed and meant no hot meals available.
Guest Review for Hillcarter Hotel, Hartlepool
Robert
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
1
"Good hotel with friendly staff"
One night stay for football trip.… Read more
"Good hotel with friendly staff"
One night stay for football trip. Read less
Likes:
Close to the station. Receptionist was very friendly and helpful. Room was excellent.
Dislikes:
The breakfast was poor and had to wait for ages to:be acknowledged.
Guest Review for Hillcarter Hotel, Hartlepool
Andra
With a colleague
Stayed: Oct '17
4
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"The beds were far too hard they were like sleeping on concrete"
Stayed for two nights but couldn't have slept in the hard bed for any longer… Read more
"The beds were far too hard they were like sleeping on concrete"
Stayed for two nights but couldn't have slept in the hard bed for any longer Read less
Likes:
Staff were friendly rooms were too warm
Dislikes:
None
Guest Review for Hillcarter Hotel, Hartlepool
Gerard
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"lovely room really quiet, that quiet we missed breakfast"
brilliant… Read more
"lovely room really quiet, that quiet we missed breakfast"
brilliant Read less
Likes:
lovely
Dislikes:
not a thng
Guest Review for Hillcarter Hotel, Hartlepool
norman
Alone
Stayed: Aug '17
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
1
"ok"
limited imformation when booking in… Read more
"ok"
limited imformation when booking in Read less
Likes:
hotel ok
Dislikes:
was not told times for breakfast or where.when I came down in morming there was no one to ask at reception so left key and left.
Guest Review for Hillcarter Hotel, Hartlepool
Page: 1 | 2 Next
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