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The Ship Inn Hartlepool
AA 4 Stars Inn
Inn
Guest Rating: 4.4
See all 37 reviews
High Hesleden

Hartlepool, 

Durham, 


TS27 4QD,  England
Average Guest Rating for The Ship Inn, Hartlepool
Guest reviews for The Ship Inn, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.2
Friendliness:
4.6
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.6
Location:
4.2
Breakfast:
4.5
Guest Rating:
4.4
From 37 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Anne
Mature Couple
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Lovely food but the owners need to work on their customer skills"
room is fine, village is lovely but what ever you do please make sure you order your breakfast the night before, even though you will not be informed to do this by the owners. otherwise you risk a sev… Read more
"Lovely food but the owners need to work on their customer skills"
room is fine, village is lovely but what ever you do please make sure you order your breakfast the night before, even though you will not be informed to do this by the owners. otherwise you risk a severe scolding by the owners who seem to think you are there for their benefit not the other way around. They will also continue to talk about you in their kitchen but can be overheard. Read less
Likes:
The village and the food
Dislikes:
I was distressing to overhear them talking about us and to be scolded and patronised because we did not order breakfast. They severely reprimanded a member of staff in our hearing and this upset me.
Guest Review for The Ship Inn, Hartlepool
Daniel
With a colleague
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Lovely accomodation and very friendly staff"
Stayed for just the one night. Evening food was lovely, accomadation was very clean and modern. View from the room over the sea was nice and breakfast was enjoyed.… Read more
"Lovely accomodation and very friendly staff"
Stayed for just the one night. Evening food was lovely, accomadation was very clean and modern. View from the room over the sea was nice and breakfast was enjoyed. Read less
Likes:
Friendly staff and very accomodating.
Dislikes:
None
Guest Review for The Ship Inn, Hartlepool
Peter
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"very enjoyable"
4 nights of comfort and friendliness… Read more
"very enjoyable"
4 nights of comfort and friendliness Read less
Likes:
very central for all of durham county
Dislikes:
None
Guest Review for The Ship Inn, Hartlepool
Myron
Mature Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great value"
Looking for an old pub but comfortable rooms. This had old pub but easily accessible motel style rooms which could be parked in front of. Good food and breakfast. A good palace to stay.… Read more
"Great value"
Looking for an old pub but comfortable rooms. This had old pub but easily accessible motel style rooms which could be parked in front of. Good food and breakfast. A good palace to stay. Read less
Likes:
A pub with motel rooms Afro access.
Dislikes:
No issues
Guest Review for The Ship Inn, Hartlepool
Jonathan
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
3
Breakfast:
2
"Lovely Victorian Pile in Unexpected Location"
One night only on the way home.… Read more
"Lovely Victorian Pile in Unexpected Location"
One night only on the way home. Read less
Likes:
The local characters in the bar.
Gardens and sea view.
Evening meal.
Dislikes:
The scrambled eggs were ....unusal?
The very sociable patron chose to sit next to us at breakfast while he demolished his bacon sandwich, offering unneeded advice on our route, schedule etc.
Guest Review for The Ship Inn, Hartlepool
Peter
Group of Adults
Stayed: Jun '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Ship Inn is great place to stay"
short golf break for 4 golfers… Read more
"Ship Inn is great place to stay"
short golf break for 4 golfers Read less
Likes:
Excellent breakfast/evening meal/ accommodation and helpful hosts.
Good selection of beers.
Dislikes:
None
Guest Review for The Ship Inn, Hartlepool
Susan
Mature Couple
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect place to stay"
Needed a place to stay for two nights while builders in at home. Could not have chosen a more perfect place to stay. The rooms are to the rear of the Ship Inn, and are easy accessible, in tranquil su… Read more
"Perfect place to stay"
Needed a place to stay for two nights while builders in at home. Could not have chosen a more perfect place to stay. The rooms are to the rear of the Ship Inn, and are easy accessible, in tranquil surroundings with a views both the countryside and the sea. The rooms themselves are beautifully decorated clean and tidy well equiped and comfortable and totally relaxing. The shower room is fabulous beautifully slate tiled, amazing. The breakfast & evening second to non delicious totally gorgeous Read less
Likes:
Everything
Dislikes:
No nothing I didn't enjoy
Guest Review for The Ship Inn, Hartlepool
Ian and mary
Mature Couple
Stayed: Apr '13
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
2
Breakfast:
5
"Adequate"
4 nights...with sleepless nights due to noise of other guests at 3:00am daily. Landlord invades your personal space and talks too much about himself. Landlady lovely and a great chef! Both very friend… Read more
"Adequate"
4 nights...with sleepless nights due to noise of other guests at 3:00am daily. Landlord invades your personal space and talks too much about himself. Landlady lovely and a great chef! Both very friendly and welcoming. Definitely NOT 4star rooms .....thy are poorly built with no soundproofing between rooms. Read less
Likes:
The beer and the food that they provided.
Dislikes:
Landlord not leaving you alone when you are doing you're-mails etc.poorroomsand rather too far to go to Durham on a daily basis..fortourists
Guest Review for The Ship Inn, Hartlepool
Peter
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Everything about the Ship Inn was absolutely `Ship-shape`!"
My wife and myself booked one night at the Ship Inn,
after watching our Grand-daughter competing in a diving competition in Sunderland. We booked it online and feel very fortunate that we did.We were… Read more
"Everything about the Ship Inn was absolutely `Ship-shape`!"
My wife and myself booked one night at the Ship Inn,
after watching our Grand-daughter competing in a diving competition in Sunderland. We booked it online and feel very fortunate that we did.We were made very welcome by the hosts and nothing was too much trouble for them.The room was very clean,and the food was first class.We would certainly recommend The Ship Inn to anyone, and we hope to come back again. Read less
Likes:
We liked everything about our stay at The Ship Inn,As soon as we walked through the door we were made very welcome.The room was very clean and the service was first class. We hope to visit again.
Dislikes:
Nothing to fault the place or the people. We give it 10 out of 10.
Guest Review for The Ship Inn, Hartlepool
Michael
Young Couple
Stayed: Mar '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Overnight stay for a nearby wedding"
On a cold March evening we checked in and were shown to our room, which would have been very good were it not for the fact that it was absolutely freezing, with draughts blowing in through the door an… Read more
"Overnight stay for a nearby wedding"
On a cold March evening we checked in and were shown to our room, which would have been very good were it not for the fact that it was absolutely freezing, with draughts blowing in through the door and little heat coming from the radiator! Fortunately, after raising this with the landlord, Peter, he was extremely helpful and accommodating and arranged to move us to another room, which was very good. We intend to return for a meal and overnight stay...once the weather is warmer! Read less
Likes:
Staff were extremely friendly, breakfast was very tasty, the lager (The Ship Inn's own) was good, and the roaring fire in the bar certainly helped warm us up!
Dislikes:
The British weather!
Guest Review for The Ship Inn, Hartlepool
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