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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.2
See all 180 reviews
The Cliff

Hartlepool, 

Durham, 


TS25 1AB,  United Kingdom
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
3.1
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.1
Staff service:
3.9
Location:
4.1
Breakfast:
3.8
Guest Rating:
3.2
From 180 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Nigel
Alone
Stayed: Oct '18
1
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
"good location"
short… Read more
"good location"
short Read less
Likes:
easy access
Dislikes:
asked for 7:00 breakfast still nothing at 7:40 not happy
Guest Review for Staincliffe Hotel, Hartlepool
Linda
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"A very enjoyable stay"
We spent one night here as we were visiting family. The hotel is in the process of being renovated, but despite that we had a lovely afternoon and evening there. Had a great room overlooking the sea a… Read more
"A very enjoyable stay"
We spent one night here as we were visiting family. The hotel is in the process of being renovated, but despite that we had a lovely afternoon and evening there. Had a great room overlooking the sea and a very tasty meal in the evening. Because of renovation works no breakfast was available, however the owner offered to make us tea and toast. Overall staff were really friendly and made sure we enjoyed our stay. We do plan to return in the future. Read less
Likes:
I loved our bedroom and the sea view
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
paul
Mature Couple
Stayed: Aug '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Great value, lovely views, great bars and facilities"
Late booking, excellent value.… Read more
"Great value, lovely views, great bars and facilities"
Late booking, excellent value. Read less
Likes:
Bars and staff, good value
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Alison
Mature Couple
Stayed: Aug '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Poor"
We got wet during the night with the roof leaking no staff anywhere to report it they are supposed to be giving us a refund but heard nothing also when I booked the two rooms it said breakfast was inc… Read more
"Poor"
We got wet during the night with the roof leaking no staff anywhere to report it they are supposed to be giving us a refund but heard nothing also when I booked the two rooms it said breakfast was included but never got anything they said it was work in progress? Read less
Likes:
Nothing
Dislikes:
We didn't like the stay because of the leaking roof dripping on us and no breakfasts
Guest Review for Staincliffe Hotel, Hartlepool
Helen
Alone
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Lovely old seaside hotel."
Overnight in order to visit my sister who is now in a care home.… Read more
"Lovely old seaside hotel."
Overnight in order to visit my sister who is now in a care home. Read less
Likes:
The view from the room and bar.
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
julie
Mature Couple
Stayed: Nov '17
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Not the best hotel I have stayed in !"
Passable just ! Very disappointing .… Read more
"Not the best hotel I have stayed in !"
Passable just ! Very disappointing . Read less
Likes:
The sea view . The staff were friendly .
Dislikes:
No cook turned up ! So the breakfast was of poor quality and no choice. There was no light to the hallway of our door ! No curtains and a broken blind which did not shut properly ! The hotel was cold
Guest Review for Staincliffe Hotel, Hartlepool
Angela
Mature Couple
Stayed: Oct '17
2
Would not recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
5
"comfortable with excellent attention given by staff"
slightly disappointing due to no full English breakfast being served during our stay, and a maintenance problem that was not rectified .… Read more
"comfortable with excellent attention given by staff"
slightly disappointing due to no full English breakfast being served during our stay, and a maintenance problem that was not rectified . Read less
Likes:
exceptional staff who were friendly and attended to the needs of their customers fully
Dislikes:
the hotel seems to have gone down in its standards since our last stay
Guest Review for Staincliffe Hotel, Hartlepool
Rosey
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A beautiful, restful place to stay even when it is raining"
Friendly and helpful staff… Read more
"A beautiful, restful place to stay even when it is raining"
Friendly and helpful staff Read less
Likes:
Friendly and helpful staff
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
John
Mature Couple
Stayed: Aug '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
2
"A very tired hotel that needs some investment urgently"
Plumbing a problem with several rooms not usable due to a blocked toilet basins. We were shown six rooms before choosing one and the tv didn't work in this room. Breakfast was very basic… Read more
"A very tired hotel that needs some investment urgently"
Plumbing a problem with several rooms not usable due to a blocked toilet basins. We were shown six rooms before choosing one and the tv didn't work in this room. Breakfast was very basic Read less
Likes:
The weather and the enthusiasm of the staff in obviously difficult ctircumstances. Location was OK
Dislikes:
Almost everything
Guest Review for Staincliffe Hotel, Hartlepool
Jill
Mature Couple
Stayed: Apr '17
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"Faded glory"
Friendly people but shabby.… Read more
"Faded glory"
Friendly people but shabby. Read less
Likes:
Sea view
Dislikes:
Springs poking through the mattress, windows which wouldn't close and a general air of the need to completely refurbish the building.
Guest Review for Staincliffe Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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