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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.2
See all 165 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.2
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.2
Staff service:
3.9
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.2
From 165 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Dawn
Young Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"peaceful night in a comfy bed"
There was a wedding on in the hotel but we didnt hear a sound from our room. The bed was really comfortable and the room was a good size.… Read more
"peaceful night in a comfy bed"
There was a wedding on in the hotel but we didnt hear a sound from our room. The bed was really comfortable and the room was a good size. Read less
Likes:
It was lovely having the veranda to sit out on as it was a warm evening. The giant bath was amazing :)
Dislikes:
It was a bit odd having to go out of the room for the bathroom, it's a shame it wasn't all in the same room.
Guest Review for Staincliffe Hotel, Hartlepool
Bill
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Staff,food,room,view all good. Will be back."
A very friendly arrival receptionist very good. The room was very clean and comfortable, the views where superb. Could have sat there all day watching the sea. Staff where very helpful and friendly. E… Read more
"Staff,food,room,view all good. Will be back."
A very friendly arrival receptionist very good. The room was very clean and comfortable, the views where superb. Could have sat there all day watching the sea. Staff where very helpful and friendly. Enjoyed the stay. Read less
Likes:
Everything
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
James
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Comfortable stay and friendly staff"
very comfortable stay. I booked quite late but managed to get a decent room. Room was clean and well maintained. Staff were very friendly and was even allowed to check in early without being charged e… Read more
"Comfortable stay and friendly staff"
very comfortable stay. I booked quite late but managed to get a decent room. Room was clean and well maintained. Staff were very friendly and was even allowed to check in early without being charged extra. Read less
Likes:
Comfy bed. Clean bathroom. Nice wedding venue. Good food.
Dislikes:
Radiator was on full blast so had to open the window and keep it open through out my stay.
Guest Review for Staincliffe Hotel, Hartlepool
Craig
Young Couple
Stayed: May '16
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
5
"Neither cheap nor cheerful."
After being initially impressed with the decor in the lobby, that soon changed once I got upstairs. I have to walk through a dimly lit nautical themed corridor to my room, which had the strongest door… Read more
"Neither cheap nor cheerful."
After being initially impressed with the decor in the lobby, that soon changed once I got upstairs. I have to walk through a dimly lit nautical themed corridor to my room, which had the strongest door closer I have ever encountered. After fighting my way through the door, I found my room to be extremely basic. The decor was bland. The double bed was marginally wider than a single and the room was smaller than my 8 man tent. This room, wasn't worth the high price I paid. Read less
Likes:
The full English was one of the best I've had for years.
Dislikes:
My room and most parts of the hotel.
Guest Review for Staincliffe Hotel, Hartlepool
Peter
With a colleague
Stayed: May '16
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Could be better"
Very good building and location spoilt by lack of attention to detail. Not acceptable in this modern age if you wish to be successful.… Read more
"Could be better"
Very good building and location spoilt by lack of attention to detail. Not acceptable in this modern age if you wish to be successful. Read less
Likes:
Lovely building, very clean, good service and good meals (both dinner and breakfast).
Dislikes:
Only 1 set of towels in room. heating on when not required. shower not working. changed rooms but no toilet paper in new room @ only 1 set of towels again. Website advertised real ale but none on.
Guest Review for Staincliffe Hotel, Hartlepool
Barbara
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant surprise"
We stayed here as we were attending a funeral and the wake was being held here. We dined in the main restaurant the first night and The Grill the second, both were excellent. All the staff were fantas… Read more
"Pleasant surprise"
We stayed here as we were attending a funeral and the wake was being held here. We dined in the main restaurant the first night and The Grill the second, both were excellent. All the staff were fantastic, Sandra and Angela went out of their way to ensure our stay was perfect. Read less
Likes:
The location of the hotel was wonderful, right on the sea front, and the suite we had with the sea view was fantastic.
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Annie
Mature Couple
Stayed: Feb '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
3
"cold"
To stay in a hotel room in February on the north east coast of England that offers no central heating at all, only a small, rickety fan heater and a summer weight duvet is really surprising in this da… Read more
"cold"
To stay in a hotel room in February on the north east coast of England that offers no central heating at all, only a small, rickety fan heater and a summer weight duvet is really surprising in this day and age. I spent a very, very cold night. Having said that, the staff were friendly and very good at catering for our gluten/dairy free needs. So, thumbs up to the people who served us. Thumbs down to whoever makes decisions about heating! Read less
Likes:
Friendly people. Sea view.
Dislikes:
See above. Bloody cold.
Guest Review for Staincliffe Hotel, Hartlepool
Tim
Alone
Stayed: Jan '16
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"close to work but a bit basic"
friendly but a bit rough around the edges and basic.… Read more
"close to work but a bit basic"
friendly but a bit rough around the edges and basic. Read less
Likes:
good service, warm room, very close to the business I was visiting, friendly people
Dislikes:
I have a large bite on my arm which could either be a mosquito or flea. I don't think it is a mosquito. I have two other strange marks on my hand. I am wondering if there are any beasts in mattress?
Guest Review for Staincliffe Hotel, Hartlepool
Shoko
Mature Couple
Stayed: Jan '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
4
"Hot water was not hot enough."
Shower facility was very poor so that I did not have shower for two nights, but my husband did inspire of bad condition.… Read more
"Hot water was not hot enough."
Shower facility was very poor so that I did not have shower for two nights, but my husband did inspire of bad condition. Read less
Likes:
Unfortunately we book this hotel was mistake.
Dislikes:
We were charged extra because of changing the room. It seemed not worth paying the requested amount for two nights in that room.
Guest Review for Staincliffe Hotel, Hartlepool
Kevin
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
2
Breakfast:
2
"In need of refurbishmnet and Modernising"
My stay was to facilitate my attendance at a Plant in Hartlepool.

As a business traveller I have stayed in many hotels which I may use as a comparison to this Hotel.

The Hotel room was cold as… Read more
"In need of refurbishmnet and Modernising"
My stay was to facilitate my attendance at a Plant in Hartlepool.

As a business traveller I have stayed in many hotels which I may use as a comparison to this Hotel.

The Hotel room was cold as was the shower. I didn't have any evening meals at the Hotel as I was unhappy with the selection and was not confident of the quality of the food. Breakfast was adequate if a little greasy.
There were some rather unpleasant smells in the corridor.
The mattress was very overdue being renewed. Read less
Likes:
The staff were friendly.
Dislikes:
Smells in corridor
Sheets stained / not laundered properly
Cold shower despite all attempts to get it warm
Cold room despite turning the heating on full
No Wifi in room
Unpleasant smells
Guest Review for Staincliffe Hotel, Hartlepool
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