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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.2
See all 160 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.1
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.2
Staff service:
3.9
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.2
From 160 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Barbara
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant surprise"
We stayed here as we were attending a funeral and the wake was being held here. We dined in the main restaurant the first night and The Grill the second, both were excellent. All the staff were fantas… Read more
"Pleasant surprise"
We stayed here as we were attending a funeral and the wake was being held here. We dined in the main restaurant the first night and The Grill the second, both were excellent. All the staff were fantastic, Sandra and Angela went out of their way to ensure our stay was perfect. Read less
Likes:
The location of the hotel was wonderful, right on the sea front, and the suite we had with the sea view was fantastic.
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Annie
Mature Couple
Stayed: Feb '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
3
"cold"
To stay in a hotel room in February on the north east coast of England that offers no central heating at all, only a small, rickety fan heater and a summer weight duvet is really surprising in this da… Read more
"cold"
To stay in a hotel room in February on the north east coast of England that offers no central heating at all, only a small, rickety fan heater and a summer weight duvet is really surprising in this day and age. I spent a very, very cold night. Having said that, the staff were friendly and very good at catering for our gluten/dairy free needs. So, thumbs up to the people who served us. Thumbs down to whoever makes decisions about heating! Read less
Likes:
Friendly people. Sea view.
Dislikes:
See above. Bloody cold.
Guest Review for Staincliffe Hotel, Hartlepool
Tim
Alone
Stayed: Jan '16
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"close to work but a bit basic"
friendly but a bit rough around the edges and basic.… Read more
"close to work but a bit basic"
friendly but a bit rough around the edges and basic. Read less
Likes:
good service, warm room, very close to the business I was visiting, friendly people
Dislikes:
I have a large bite on my arm which could either be a mosquito or flea. I don't think it is a mosquito. I have two other strange marks on my hand. I am wondering if there are any beasts in mattress?
Guest Review for Staincliffe Hotel, Hartlepool
Shoko
Mature Couple
Stayed: Jan '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
4
"Hot water was not hot enough."
Shower facility was very poor so that I did not have shower for two nights, but my husband did inspire of bad condition.… Read more
"Hot water was not hot enough."
Shower facility was very poor so that I did not have shower for two nights, but my husband did inspire of bad condition. Read less
Likes:
Unfortunately we book this hotel was mistake.
Dislikes:
We were charged extra because of changing the room. It seemed not worth paying the requested amount for two nights in that room.
Guest Review for Staincliffe Hotel, Hartlepool
Kevin
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
2
Breakfast:
2
"In need of refurbishmnet and Modernising"
My stay was to facilitate my attendance at a Plant in Hartlepool.

As a business traveller I have stayed in many hotels which I may use as a comparison to this Hotel.

The Hotel room was cold as… Read more
"In need of refurbishmnet and Modernising"
My stay was to facilitate my attendance at a Plant in Hartlepool.

As a business traveller I have stayed in many hotels which I may use as a comparison to this Hotel.

The Hotel room was cold as was the shower. I didn't have any evening meals at the Hotel as I was unhappy with the selection and was not confident of the quality of the food. Breakfast was adequate if a little greasy.
There were some rather unpleasant smells in the corridor.
The mattress was very overdue being renewed. Read less
Likes:
The staff were friendly.
Dislikes:
Smells in corridor
Sheets stained / not laundered properly
Cold shower despite all attempts to get it warm
Cold room despite turning the heating on full
No Wifi in room
Unpleasant smells
Guest Review for Staincliffe Hotel, Hartlepool
James
Alone
Stayed: Nov '15
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
5
Staff service:
5
Location:
2
"Room not worth the amount paid"
Acceptable short over night stay… Read more
"Room not worth the amount paid"
Acceptable short over night stay Read less
Likes:
The food is very good,
Dislikes:
On arrival the TV did not work. Soon sorted.
The lights over the bed did not work, there were stains on the bedroom floor carpet. Half the electrical sockets did not work. Bathroom carpet dangerous
Guest Review for Staincliffe Hotel, Hartlepool
Catherine
Alone
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Hotel OK - breakfast poor - dinner not great"
Hotel OK - food poor… Read more
"Hotel OK - breakfast poor - dinner not great"
Hotel OK - food poor Read less
Likes:
.
Dislikes:
Breakfast - no choice. Dinner poor quality
Guest Review for Staincliffe Hotel, Hartlepool
Alan
Mature Couple
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
5
"Very poor room"
Stayed in Hotel to attend a function held there.… Read more
"Very poor room"
Stayed in Hotel to attend a function held there. Read less
Likes:
Good Function, Freindly staff good Breakfast
Dislikes:
Poor Room, Water stains on ceiling bathroom. dirt and mould in bathroom, dead insects in light fittings, poor lighting in room. Generally the hotel is well worn and a little tatty in places
Guest Review for Staincliffe Hotel, Hartlepool
Clive
Mature Couple
Stayed: Oct '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Poor room, even worse mattress. Room unfortunately located directly over loud disco"
Difficult sleep due to noise from the disco and then donkey wedding guests going to bed!… Read more
"Poor room, even worse mattress. Room unfortunately located directly over loud disco"
Difficult sleep due to noise from the disco and then donkey wedding guests going to bed! Read less
Likes:
Leaving!
Dislikes:
Everything apart from the polite staff
Guest Review for Staincliffe Hotel, Hartlepool
Natasha
Group of Adults
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"nice hotel"
went for the Quadrophenia convention. Great location just 5 minutes in a taxi from the train station.… Read more
"nice hotel"
went for the Quadrophenia convention. Great location just 5 minutes in a taxi from the train station. Read less
Likes:
Staff friendliness, nice clean bedroom. Bathroom very modern. Lovely restaurant.
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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