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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.2
See all 137 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.2
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.2
Staff service:
3.9
Location:
4.2
Breakfast:
3.8
Guest Rating:
3.2
From 137 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
pete
Mature Couple
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"ok"
reasonable… Read more
"ok"
reasonable Read less
Likes:
view
Dislikes:
room
Guest Review for Staincliffe Hotel, Hartlepool
David
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Acceptable accommodation for one night stay."
We visited for a family celebration held at Hotel so it was convenient for us to stay there overnight. 2 adults/1 child.… Read more
"Acceptable accommodation for one night stay."
We visited for a family celebration held at Hotel so it was convenient for us to stay there overnight. 2 adults/1 child. Read less
Likes:
Refurbished, modern bedroom, spacious and quiet. Hotel location on sea front. Cooked breakfast included. Good value for family room.
Dislikes:
Overpowering smell of fresh paint and decorating in bedroom and not able to open window. Window blind not adequate against morning light. Not the best night's sleep we've had.
Guest Review for Staincliffe Hotel, Hartlepool
Ian
Family with young Children
Stayed: Mar '15
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
5
"Fab Food! The grill is fantastic!!"
We were attending a funeral in localy so decided to stay the night before, this hotel looks ok on line and has the potential to be fantastic, however it substantial investment. The family room we book… Read more
"Fab Food! The grill is fantastic!!"
We were attending a funeral in localy so decided to stay the night before, this hotel looks ok on line and has the potential to be fantastic, however it substantial investment. The family room we booked was not the cleanest with cobwebs blowing on the walls, the bed was comfy, the bathroom a decent size. The bathroom... well, the toilet was leaking into the tiled floor, oh and we had no hot water for our entire stay. kids didn't like the cold bath!! Staff didnt seem too bothered re the hot water Read less
Likes:
Has potential, it's currently a hotel that I feel would better suit manual workers away from home.

Such a shame!!
Dislikes:
Room cleanliness, no hot water, the drains in the bathroom could do with some bleach as when you pull the basin plug a rather rank smell occurred each time.
Guest Review for Staincliffe Hotel, Hartlepool
Gary
Alone
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great Place to Stay"
Good… Read more
"Great Place to Stay"
Good Read less
Likes:
Cost effective
Dislikes:
No lift to the upper floor, however bags were carried up by a female member of staff!
Guest Review for Staincliffe Hotel, Hartlepool
Russell
Alone
Stayed: Jan '15
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Ok"
Room was ok shower could of been warmer… Read more
"Ok"
Room was ok shower could of been warmer Read less
Likes:
Staff were friendly
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
paul
Alone
Stayed: Jan '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
3
Breakfast:
3
"had to change rooms 3 times"
I booked suite ,arrived around 6 pm , the room was cold and the heating wasn't working nor was the tv , then moved me to anothe rroom again heating wasn't working and the key wouldn't open the door .… Read more
"had to change rooms 3 times"
I booked suite ,arrived around 6 pm , the room was cold and the heating wasn't working nor was the tv , then moved me to anothe rroom again heating wasn't working and the key wouldn't open the door . The girl on reception was excellent and at third attempt they go it right but normal room and charged me for a suite still

would know think twice about booking it again , even thou stopped ther in the past Read less
Likes:
the breakfast and location
Dislikes:
see above
Guest Review for Staincliffe Hotel, Hartlepool
Stephen
Alone
Stayed: Jan '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"not what it could have been"
Better than a premier inn, but only just… Read more
"not what it could have been"
Better than a premier inn, but only just Read less
Likes:
restaurant reasonable, certainly not fine dining
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Elizabeth
Group of Adults
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Food Excellant accomadation poor"
Friendly Staff… Read more
"Food Excellant accomadation poor"
Friendly Staff Read less
Likes:
Food was excellant
Dislikes:
First room allocated smelt strongly of sewage and when the window was opened the smell intensified ...we can only assume that the soil pipe outside the window is cracked.
Guest Review for Staincliffe Hotel, Hartlepool
Andrew
Group of Adults
Stayed: Dec '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
3
"Super location wish it reflected the overall accommodation"
good base for our weekend break… Read more
"Super location wish it reflected the overall accommodation"
good base for our weekend break Read less
Likes:
the building itself
Dislikes:
no hot water
Could have been more welcoming
Guest Review for Staincliffe Hotel, Hartlepool
PETER
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"friendly, helpful staff. Good car parking facility. Splendid view."
We had a successful stay and we were not disturbed by any noise from the two parties that were in full swing.… Read more
"friendly, helpful staff. Good car parking facility. Splendid view."
We had a successful stay and we were not disturbed by any noise from the two parties that were in full swing. Read less
Likes:
The staff were vey co-operative when we needed to change our room. We enjoyed the cooked breakfast in the morning.
Dislikes:
We did not take to the Gothic Room in the Turret, principally because my wife could not get warm in it. We persevered for a while but eventually asked for a change. There was full cooperation in this.
Guest Review for Staincliffe Hotel, Hartlepool
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