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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.2
See all 142 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.1
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.2
Staff service:
3.9
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.2
From 142 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
jon
Mature Couple
Stayed: Jun '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
3
Breakfast:
3
"great expectations, sorry not, so faulty towers more like"
my wife and myself spent two nights at the hotel in the turret room… Read more
"great expectations, sorry not, so faulty towers more like"
my wife and myself spent two nights at the hotel in the turret room Read less
Likes:
we enjoyed the food.
Dislikes:
we thought room was below standard. heating could not be altered the bathroom shower could not be used no water pressure opened the cabinet drawer in bedroom to find previous guests used underwear
Guest Review for Staincliffe Hotel, Hartlepool
Rebecca
Family with older Children
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A warm welcome awaits you!"
We were slightly concerned as we had read bad reviews on tripadvisor but decided that we would see for ourselves.... I am so glad we did!… Read more
"A warm welcome awaits you!"
We were slightly concerned as we had read bad reviews on tripadvisor but decided that we would see for ourselves.... I am so glad we did! Read less
Likes:
We has an evening meal at the grill, the waitress was very warm and welcoming and the food was amazing... I couldn't eat it all!
Dislikes:
The shower wasn't very powerful and their wasn't enough toiletries for 4 people, there was only 2 shampoos for 4 people.
Guest Review for Staincliffe Hotel, Hartlepool
Philip
Alone
Stayed: May '15
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderfully freindly and efficient service"
The breakfast and Sunday lunch was very nice indeed. One of the nicest breakfasts that I can remember.
I can't recommend the staff highly enough as they were extremely friendly and helpful. Northern… Read more
"Wonderfully freindly and efficient service"
The breakfast and Sunday lunch was very nice indeed. One of the nicest breakfasts that I can remember.
I can't recommend the staff highly enough as they were extremely friendly and helpful. Northern hospitality at its best. Read less
Likes:
Location, food and staff
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
J E
Group of Adults
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"wedding party"
Booked to stay as we were attending a Wedding at the hotel… Read more
"wedding party"
Booked to stay as we were attending a Wedding at the hotel Read less
Likes:
Friendly staff,clean room very spacious. Excellent breakfast which was served promptly and was hot.
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Susan K
Mature Couple
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Family visit."
We stayed for 2 nights and it was a first for us in this hotel.… Read more
"Family visit."
We stayed for 2 nights and it was a first for us in this hotel. Read less
Likes:
Nothing.
Dislikes:
The staff were friendly and the hotel as far as we are concerned was only ok.

We were in room 19 which we didn't like. It was not a warm & cosy room that you wanted to spend any time in.
Guest Review for Staincliffe Hotel, Hartlepool
pete
Mature Couple
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"ok"
reasonable… Read more
"ok"
reasonable Read less
Likes:
view
Dislikes:
room
Guest Review for Staincliffe Hotel, Hartlepool
David
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Acceptable accommodation for one night stay."
We visited for a family celebration held at Hotel so it was convenient for us to stay there overnight. 2 adults/1 child.… Read more
"Acceptable accommodation for one night stay."
We visited for a family celebration held at Hotel so it was convenient for us to stay there overnight. 2 adults/1 child. Read less
Likes:
Refurbished, modern bedroom, spacious and quiet. Hotel location on sea front. Cooked breakfast included. Good value for family room.
Dislikes:
Overpowering smell of fresh paint and decorating in bedroom and not able to open window. Window blind not adequate against morning light. Not the best night's sleep we've had.
Guest Review for Staincliffe Hotel, Hartlepool
Ian
Family with young Children
Stayed: Mar '15
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
5
"Fab Food! The grill is fantastic!!"
We were attending a funeral in localy so decided to stay the night before, this hotel looks ok on line and has the potential to be fantastic, however it substantial investment. The family room we book… Read more
"Fab Food! The grill is fantastic!!"
We were attending a funeral in localy so decided to stay the night before, this hotel looks ok on line and has the potential to be fantastic, however it substantial investment. The family room we booked was not the cleanest with cobwebs blowing on the walls, the bed was comfy, the bathroom a decent size. The bathroom... well, the toilet was leaking into the tiled floor, oh and we had no hot water for our entire stay. kids didn't like the cold bath!! Staff didnt seem too bothered re the hot water Read less
Likes:
Has potential, it's currently a hotel that I feel would better suit manual workers away from home.

Such a shame!!
Dislikes:
Room cleanliness, no hot water, the drains in the bathroom could do with some bleach as when you pull the basin plug a rather rank smell occurred each time.
Guest Review for Staincliffe Hotel, Hartlepool
Gary
Alone
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great Place to Stay"
Good… Read more
"Great Place to Stay"
Good Read less
Likes:
Cost effective
Dislikes:
No lift to the upper floor, however bags were carried up by a female member of staff!
Guest Review for Staincliffe Hotel, Hartlepool
Russell
Alone
Stayed: Jan '15
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Ok"
Room was ok shower could of been warmer… Read more
"Ok"
Room was ok shower could of been warmer Read less
Likes:
Staff were friendly
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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