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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.4
See all 115 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.3
Friendliness:
4.1
Cleanliness:
3.6
Facilities:
3.3
Staff service:
3.9
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.4
From 115 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Terry
Mature Couple
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Generally good"
Our stay was marred by the fact that the TV didn't work properly and the décor was a little shabby - the service was really good - would stay again… Read more
"Generally good"
Our stay was marred by the fact that the TV didn't work properly and the décor was a little shabby - the service was really good - would stay again Read less
Likes:
We overlooked the sea in a small suite just across from the beach
Dislikes:
The shabby décor and the fact that the TV only worked on two channels most of the time
Guest Review for Staincliffe Hotel, Hartlepool
Michael
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"A friendly family run Hotel"
Adequate… Read more
"A friendly family run Hotel"
Adequate Read less
Likes:
Comfortable quiet sea view room
Dislikes:
checking out was a difficult
The room TV was difficult to operate
Guest Review for Staincliffe Hotel, Hartlepool
Graham
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Pretty good but a few things would make it very good"
I was pretty much just looking for somewhere to hang my hat and have a power nap.… Read more
"Pretty good but a few things would make it very good"
I was pretty much just looking for somewhere to hang my hat and have a power nap. Read less
Likes:
Friendly staff, no hassle
Dislikes:
A bedside lamp would be good and some alternatives/more choice at breakfast, bigger telly or closer tobed/chair and not so high up the wall
Guest Review for Staincliffe Hotel, Hartlepool
Sally
Young Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Nice Short Break"
Needed a quite night away and this hotel seem to ticked all the right boxes.… Read more
"Nice Short Break"
Needed a quite night away and this hotel seem to ticked all the right boxes. Read less
Likes:
Staff very friendly warm welcome, quite hotel even with 100 guest at a wedding no noise in room.
Dislikes:
We were in room 18 didn't like the bathroom not connected & no shower. Room was alittle tired needs a facelift. One very bad thing was all the cigerett ends on the veranda. No kingsize bed as stated.
Guest Review for Staincliffe Hotel, Hartlepool
Kay
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Great Views"
2 night stay attending a wedding… Read more
"Great Views"
2 night stay attending a wedding Read less
Likes:
Staff were great, fantastic views room with sea view
Dislikes:
could do with some refurbishing.
Although adequate for price paid
Guest Review for Staincliffe Hotel, Hartlepool
Sharon
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
3
"Needs referb!!!"
We got there they had given our room to someone else,only when I produced the conformation email we got the suite that had been booked or they were going to put us in another room. Suite needed updat… Read more
"Needs referb!!!"
We got there they had given our room to someone else,only when I produced the conformation email we got the suite that had been booked or they were going to put us in another room. Suite needed updating/ decorating was not impressed that you had to go on a landing for bathroom, which was accessible to other people. Veranda needed cleaning, could do with some new flowers planting. Spare pillows had no pillowcase and were dirty. Hotel was very warm. Staff were very young and could be unhelpful. Read less
Likes:
Certain staff were always friendly and couldn't do enough for us and our friends who were getting married.
Dislikes:
Needs updating and some maintenance. Bit over priced for what we got. Bed was very soft. Waited long time for breakfast after ordering it.
Guest Review for Staincliffe Hotel, Hartlepool
Alan
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Declining facilities/service"
Having stayed at the Staincliffe before, the decline of the hotel was more than obvious. The mattress on the bed was soft and lumpy. The duvet was stained badly (blood, other liquid). We requested… Read more
"Declining facilities/service"
Having stayed at the Staincliffe before, the decline of the hotel was more than obvious. The mattress on the bed was soft and lumpy. The duvet was stained badly (blood, other liquid). We requested a different bed in got instead another mattress that was better but equally inadequate. The cleaning of our "suite" left a lot to be desired. Empty toilet rolls left on the floor, shelf above basin in the bathroom not cleaned everyday. Read less
Likes:
The view!!
Dislikes:
Only on the first day was breakfast set up for us in the diningroom. Thereafter we had to look for staff to set up for us. Asking for more butter it was brought by hand and melted. There are more!!
Guest Review for Staincliffe Hotel, Hartlepool
Yvonne
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Lovely staff"
Family funeral… Read more
"Lovely staff"
Family funeral Read less
Likes:
Staff
Dislikes:
Nothing
Guest Review for Staincliffe Hotel, Hartlepool
James
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
3
Breakfast:
3
"A tired and ill managed hotel"
You will find the Staincliffe by the tattered and tangled flags providing an early warning of the state of things within. The second stage is the foul smell as you enter the door to the reception hal… Read more
"A tired and ill managed hotel"
You will find the Staincliffe by the tattered and tangled flags providing an early warning of the state of things within. The second stage is the foul smell as you enter the door to the reception hall. At first I thought that it couldn't emanate from the bar as I was sure that rotting cabbage was not a snack on offer, and as you got to the first floor it got stronger - is it the drains? The room was awful - shabby with torn wall paper, holes from former fittings, a TV which did not work etc Read less
Likes:
The staff were both friendly and helpful.
Dislikes:
(continued from above) the telephone in my room did not work (a friend disconected his as it beeped all night. I had a meal which was ok, but whose idea was it to put the kitchen behind the bar?
Guest Review for Staincliffe Hotel, Hartlepool
Karen
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"warm welcome"
Comfortable stay. Excellent location by the sea.… Read more
"warm welcome"
Comfortable stay. Excellent location by the sea. Read less
Likes:
Friendly and welcoming staff. Great location and sea view. Reasonably quiet and comfortable room. Nice size room with plenty of room to relax or work. Food was excellent.
Dislikes:
Bathroom could do with updating especially the shower.
Guest Review for Staincliffe Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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