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Staincliffe Hotel Hartlepool
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.3
See all 130 reviews
The Cliff, Seaton Carew

Hartlepool, 

Durham, 


TS25 1AB,  England
Average Guest Rating for Staincliffe Hotel, Hartlepool
Guest reviews for Staincliffe Hotel, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.2
Friendliness:
4.1
Cleanliness:
3.5
Facilities:
3.2
Staff service:
3.9
Location:
4.2
Breakfast:
3.8
Guest Rating:
3.3
From 130 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Elizabeth
Group of Adults
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Food Excellant accomadation poor"
Friendly Staff… Read more
"Food Excellant accomadation poor"
Friendly Staff Read less
Likes:
Food was excellant
Dislikes:
First room allocated smelt strongly of sewage and when the window was opened the smell intensified ...we can only assume that the soil pipe outside the window is cracked.
Guest Review for Staincliffe Hotel, Hartlepool
Andrew
Group of Adults
Stayed: Dec '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
3
"Super location wish it reflected the overall accommodation"
good base for our weekend break… Read more
"Super location wish it reflected the overall accommodation"
good base for our weekend break Read less
Likes:
the building itself
Dislikes:
no hot water
Could have been more welcoming
Guest Review for Staincliffe Hotel, Hartlepool
PETER
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"friendly, helpful staff. Good car parking facility. Splendid view."
We had a successful stay and we were not disturbed by any noise from the two parties that were in full swing.… Read more
"friendly, helpful staff. Good car parking facility. Splendid view."
We had a successful stay and we were not disturbed by any noise from the two parties that were in full swing. Read less
Likes:
The staff were vey co-operative when we needed to change our room. We enjoyed the cooked breakfast in the morning.
Dislikes:
We did not take to the Gothic Room in the Turret, principally because my wife could not get warm in it. We persevered for a while but eventually asked for a change. There was full cooperation in this.
Guest Review for Staincliffe Hotel, Hartlepool
MR BAZ
Mature Couple
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
5
Breakfast:
4
"Too little care"
Disappointing… Read more
"Too little care"
Disappointing Read less
Likes:
Friendly welcome. View.

Not like contd: not enough power sockets. No wifi signal in room. Bathroom extractor not working, so mould building. Room v cold on arrival, so had to put convector on.
Dislikes:
Half the light bulbs in the room not working. Peeling paper on the ceiling. Curtains won't close. Bathroom very cold. Polyfiller in bath. Sink won't drain properly. Not enough hot water for bath. Cont
Guest Review for Staincliffe Hotel, Hartlepool
Keith
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Celebrating with family"
Stayed overnight to celebrate my 80th Birthday with family who had come from various UK destinations… Read more
"Celebrating with family"
Stayed overnight to celebrate my 80th Birthday with family who had come from various UK destinations Read less
Likes:
Room was comfortable and clean
Dislikes:
There was a draught coming in through the window and the small reading lamps did not work making reading in be difficult.
Guest Review for Staincliffe Hotel, Hartlepool
Frieda
Mature Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Beautiful Room shame about breakfast"
I was staying overnight with my wife to celebrate my Mums 80th Birthday as she lives in Hartlepool.… Read more
"Beautiful Room shame about breakfast"
I was staying overnight with my wife to celebrate my Mums 80th Birthday as she lives in Hartlepool. Read less
Likes:
Room was spacious and extremely comfortable
Dislikes:
despite requesting a vegetarian gluten-free breakfast for my wife on my booking and having this confirmed to me on arrival, this did not appear at breakfast which was VERY disappointing!!!
Guest Review for Staincliffe Hotel, Hartlepool
Melanie
Mature Couple
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Great from the outside, shabby on the inside"
People very pleasant but room was very small and in urgent need of redecoration. The bathroom was very tatty ,again needing decoration. Corridors in need of a lick of paint. Overall I would describe t… Read more
"Great from the outside, shabby on the inside"
People very pleasant but room was very small and in urgent need of redecoration. The bathroom was very tatty ,again needing decoration. Corridors in need of a lick of paint. Overall I would describe the hotel as shabby an in need of refurbishment Read less
Likes:
The staff very friendly and breakfast was good.
Dislikes:
Poor quality room. Disappointing when looking at the website showing excellent rooms.
Guest Review for Staincliffe Hotel, Hartlepool
John
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good Staff and food"
Pleasant welcome.
Room ok.
Good dinner and breakfast… Read more
"Good Staff and food"
Pleasant welcome.
Room ok.
Good dinner and breakfast Read less
Likes:
Friendly environment.
Good service
Dislikes:
None
Guest Review for Staincliffe Hotel, Hartlepool
Anthony
With a colleague
Stayed: Oct '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
1
"Never again"
Decor Atrocious Drab looking with Black paintwork. Changed room because the TV didn't work. 2nd room even worse. Had tea making items but NO kettle, shower was more like a lot of drips with tepid wate… Read more
"Never again"
Decor Atrocious Drab looking with Black paintwork. Changed room because the TV didn't work. 2nd room even worse. Had tea making items but NO kettle, shower was more like a lot of drips with tepid water, personally i thought the food was awful and was gratefull the lady who should do breakfast didn't turn in. on the plus side ample car parking space,,, probably cos no one wants to stay there for too long Read less
Likes:
The Check out
Dislikes:
All of it, has scarred me for life
Guest Review for Staincliffe Hotel, Hartlepool
Tim
Young Couple
Stayed: Sep '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
2
Breakfast:
1
"A great place for a wedding venue, apparently, not so good if you just want a good nights sleep."
Room tired and shabby. Room 31 was over a wedding venue with music so loud the room was vibrating. Noise went on until 1am and the noisy gets finally left at 1.30pm, which allowed us to finally sleep.… Read more
"A great place for a wedding venue, apparently, not so good if you just want a good nights sleep."
Room tired and shabby. Room 31 was over a wedding venue with music so loud the room was vibrating. Noise went on until 1am and the noisy gets finally left at 1.30pm, which allowed us to finally sleep. Read less
Likes:
The fact that we had only booked one night thee and we could leave.
Dislikes:
Feedback has been provided directly to the hotel, I await a reply.
Guest Review for Staincliffe Hotel, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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