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The Windmill Hartlepool
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4
See all 175 reviews
Dalton Piercy

Hartlepool, 

Durham, 


TS27 3HN,  England
Average Guest Rating for The Windmill, Hartlepool
Guest reviews for The Windmill, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.2
Friendliness:
4.4
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.3
Location:
3.9
Breakfast:
4.0
Guest Rating:
4
From 175 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
George
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location"
I was conducting a first aid course in Hartlepool and the location was perfect for me with regard to access. My stay was very pleasant, made so by the staff who were attentive and friendly in all resp… Read more
"Perfect location"
I was conducting a first aid course in Hartlepool and the location was perfect for me with regard to access. My stay was very pleasant, made so by the staff who were attentive and friendly in all respects. Food was excellent. Read less
Likes:
See above. Staff, location, facilities, food etc were all ideal for my stay
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Ronald
Alone
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very relaxing and friendly"
Very nice with very good meals… Read more
"Very relaxing and friendly"
Very nice with very good meals Read less
Likes:
Good service and friedly staff
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Natascha
With a colleague
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Pleasant stay"
Stayed overnight as we were using the meeting room at 6am the following morning. The staff were friendly and extremely helpful. Overall a lovely place.… Read more
"Pleasant stay"
Stayed overnight as we were using the meeting room at 6am the following morning. The staff were friendly and extremely helpful. Overall a lovely place. Read less
Likes:
Great staff !
Dislikes:
None
Guest Review for The Windmill, Hartlepool
barbara
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxed stay"
Very central to most places we wanted to go to very friendly and helpful staff
Good food and drink rooms large and clean… Read more
"Relaxed stay"
Very central to most places we wanted to go to very friendly and helpful staff
Good food and drink rooms large and clean Read less
Likes:
Very relaxing and comfortable
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Andy
Young Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Worst Hotel I have stayed in recent years!"
Our room on arrival was unclean and in need of a refurbishment. We asked for an alternative and were given the 'Honeymoon' suite. Equally as bad if not worse. The window wouldn't close and lock and… Read more
"Worst Hotel I have stayed in recent years!"
Our room on arrival was unclean and in need of a refurbishment. We asked for an alternative and were given the 'Honeymoon' suite. Equally as bad if not worse. The window wouldn't close and lock and considering we were at ground floor level we didn't want to risk our valuables whilst we were out so we locked them in the car. Our safety at night was another matter though. I would never recommend this hotel to anyone in its current state of cleanliness and repair. Needs a complete refurbishmen Read less
Likes:
Leaving.
Dislikes:
We did not like our stay one bit and if there was another hotel available at such short notice I would have asked for my money back and left immediately.
Guest Review for The Windmill, Hartlepool
Dean
Young Couple
Stayed: May '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
2
Breakfast:
2
"comfortable stay but needs higher standards"
The overall stay was okay. Not wow but not poor. The bed was very comfortable but the rooms needs a deep clean and misses attention to detail. I.e not painted walls correctly. Not hoovered the floor… Read more
"comfortable stay but needs higher standards"
The overall stay was okay. Not wow but not poor. The bed was very comfortable but the rooms needs a deep clean and misses attention to detail. I.e not painted walls correctly. Not hoovered the floor of the bedroom. Poor lights lots were broken. Lots of cheap touches. Staff were very friendly but I feel need a uniform. Cleaner was in scuffs. Chef delivered food in apron but should be left to server. Bathroom was worst. Rusty bath. Lights flickering. Needs double glazing. Needs grass cutting et Read less
Likes:
Really comfortable and was made to feel welcome. Comfortable beds and lots of free space in room to do what I needed.
Dislikes:
Breakfast needs to be better quality. Cheap toaster on a table really isn't good. I get cutting costs but that shouldn't show to guests. I'd love to be undercover and feedback professionally to help
Guest Review for The Windmill, Hartlepool
Christine
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Faultless"
Absolutely fantastic from the moment I checked in until the moment I checked out. My room was lovely, very clean, modern and comfortable. The food was beautiful I definitely recommend the fish and chi… Read more
"Faultless"
Absolutely fantastic from the moment I checked in until the moment I checked out. My room was lovely, very clean, modern and comfortable. The food was beautiful I definitely recommend the fish and chips! Neil and Barbara were so friendly and welcoming. I will definitely be staying here again. Read less
Likes:
Everything!
Dislikes:
I can't fault it!
Guest Review for The Windmill, Hartlepool
Andrea
Group of Adults
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A quiet but lovely and very accomodating hotel, staff were brilliant and we had a fab time :-)"
We came to the windmill for 2 nites over the easter bank holiday weekend, we were made incredibily welcome and staff were very accomodating. The room was clean and the bed was comfortable, small extra… Read more
"A quiet but lovely and very accomodating hotel, staff were brilliant and we had a fab time :-)"
We came to the windmill for 2 nites over the easter bank holiday weekend, we were made incredibily welcome and staff were very accomodating. The room was clean and the bed was comfortable, small extras such as body wash and cream showed the love and care put in to this hotel. Breakfast was lovely and again staff went the extra mile to meet out needs. Over all a wonderful stay in a welcoming enviroment and brilliant value for money. Read less
Likes:
The staff, they were so attentive and welcoming, we were made to feel absolutely at home.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Ian
Alone
Stayed: Mar '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
3
"Good value overnight accomodation"
Value for money, clean and comfortable.… Read more
"Good value overnight accomodation"
Value for money, clean and comfortable. Read less
Likes:
Small and friendly, not one to pass by in search of a chain lodge.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Gordon
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Ideal Location"
Short stay while house was being decorated.… Read more
"Ideal Location"
Short stay while house was being decorated. Read less
Likes:
Staff and location, easy to get to, and a perfect location for people visiting the North East.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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