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The Windmill Hartlepool
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4
See all 171 reviews
Dalton Piercy

Hartlepool, 

Durham, 


TS27 3HN,  England
Average Guest Rating for The Windmill, Hartlepool
Guest reviews for The Windmill, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.2
Friendliness:
4.4
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.3
Location:
3.9
Breakfast:
4.0
Guest Rating:
4
From 171 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
barbara
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxed stay"
Very central to most places we wanted to go to very friendly and helpful staff
Good food and drink rooms large and clean… Read more
"Relaxed stay"
Very central to most places we wanted to go to very friendly and helpful staff
Good food and drink rooms large and clean Read less
Likes:
Very relaxing and comfortable
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Dean
Young Couple
Stayed: May '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
2
Breakfast:
2
"comfortable stay but needs higher standards"
The overall stay was okay. Not wow but not poor. The bed was very comfortable but the rooms needs a deep clean and misses attention to detail. I.e not painted walls correctly. Not hoovered the floor… Read more
"comfortable stay but needs higher standards"
The overall stay was okay. Not wow but not poor. The bed was very comfortable but the rooms needs a deep clean and misses attention to detail. I.e not painted walls correctly. Not hoovered the floor of the bedroom. Poor lights lots were broken. Lots of cheap touches. Staff were very friendly but I feel need a uniform. Cleaner was in scuffs. Chef delivered food in apron but should be left to server. Bathroom was worst. Rusty bath. Lights flickering. Needs double glazing. Needs grass cutting et Read less
Likes:
Really comfortable and was made to feel welcome. Comfortable beds and lots of free space in room to do what I needed.
Dislikes:
Breakfast needs to be better quality. Cheap toaster on a table really isn't good. I get cutting costs but that shouldn't show to guests. I'd love to be undercover and feedback professionally to help
Guest Review for The Windmill, Hartlepool
Christine
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Faultless"
Absolutely fantastic from the moment I checked in until the moment I checked out. My room was lovely, very clean, modern and comfortable. The food was beautiful I definitely recommend the fish and chi… Read more
"Faultless"
Absolutely fantastic from the moment I checked in until the moment I checked out. My room was lovely, very clean, modern and comfortable. The food was beautiful I definitely recommend the fish and chips! Neil and Barbara were so friendly and welcoming. I will definitely be staying here again. Read less
Likes:
Everything!
Dislikes:
I can't fault it!
Guest Review for The Windmill, Hartlepool
Andrea
Group of Adults
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A quiet but lovely and very accomodating hotel, staff were brilliant and we had a fab time :-)"
We came to the windmill for 2 nites over the easter bank holiday weekend, we were made incredibily welcome and staff were very accomodating. The room was clean and the bed was comfortable, small extra… Read more
"A quiet but lovely and very accomodating hotel, staff were brilliant and we had a fab time :-)"
We came to the windmill for 2 nites over the easter bank holiday weekend, we were made incredibily welcome and staff were very accomodating. The room was clean and the bed was comfortable, small extras such as body wash and cream showed the love and care put in to this hotel. Breakfast was lovely and again staff went the extra mile to meet out needs. Over all a wonderful stay in a welcoming enviroment and brilliant value for money. Read less
Likes:
The staff, they were so attentive and welcoming, we were made to feel absolutely at home.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Ian
Alone
Stayed: Mar '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
3
"Good value overnight accomodation"
Value for money, clean and comfortable.… Read more
"Good value overnight accomodation"
Value for money, clean and comfortable. Read less
Likes:
Small and friendly, not one to pass by in search of a chain lodge.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Gordon
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Ideal Location"
Short stay while house was being decorated.… Read more
"Ideal Location"
Short stay while house was being decorated. Read less
Likes:
Staff and location, easy to get to, and a perfect location for people visiting the North East.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Kenneth
Mature Couple
Stayed: Dec '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good value for the money"
Comfortable… Read more
"Good value for the money"
Comfortable Read less
Likes:
Convenient location for our purposes.
Dislikes:
None
Guest Review for The Windmill, Hartlepool
phil
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay"
We had a two night stay in the windmill… Read more
"Great place to stay"
We had a two night stay in the windmill Read less
Likes:
Nicki makes you feel very welcome
All the staff are very friendly
Great good value food
Great breakfast
Dislikes:
No
Guest Review for The Windmill, Hartlepool
CHRISTINE
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Clean Hotel, friendly staff"
Used the Hotel as a base, central to everywhere we needed to go… Read more
"Clean Hotel, friendly staff"
Used the Hotel as a base, central to everywhere we needed to go Read less
Likes:
Staff were very friendly and helpful
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Ray
Mature Couple
Stayed: Sep '13
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
2
"very bad smell paint falling off the walls cheap and not chearful"
Too long.… Read more
"very bad smell paint falling off the walls cheap and not chearful"
Too long. Read less
Likes:
Leaving at 10am checkout
Dislikes:
None
Guest Review for The Windmill, Hartlepool
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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