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The New York House Hartlepool
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4.6
See all 11 reviews
185/187 York Road

Hartlepool, 

Durham, 


TS26 9EE,  United Kingdom
Average Guest Rating for The New York House, Hartlepool
Guest reviews for The New York House, Hartlepool are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.8
Friendliness:
4.9
Cleanliness:
4.6
Facilities:
4.0
Staff service:
4.9
Location:
4.3
Breakfast:
4.5
Guest Rating:
4.6
From 11 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
HITESH
Alone
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Location"
Stayed here on Business , it was ideal for the places I need to see , Marina was only a 15 minute stroll, or less than a 5 minute drive.… Read more
"Great Location"
Stayed here on Business , it was ideal for the places I need to see , Marina was only a 15 minute stroll, or less than a 5 minute drive. Read less
Likes:
Enjoyed the conversations with Ian the owner and the fantastic breakfasts cooked up by Tom his son.
Dislikes:
None
Response from The New York House:
Many thanks for taking the time to review our property, we look forward to seeing you again in the future.
Guest Review for The New York House, Hartlepool
Paula
Family with older Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Trincomalee visit."
Owner pleasant and greeted us at bnb. Room quiet and comfortable. Didn't have full breakfast but plenty of choice for alternative. Friendly staff and service.… Read more
"Trincomalee visit."
Owner pleasant and greeted us at bnb. Room quiet and comfortable. Didn't have full breakfast but plenty of choice for alternative. Friendly staff and service. Read less
Likes:
Able to contact owner easily. Room clean and comfortable.
Dislikes:
None
Guest Review for The New York House, Hartlepool
Caryl
Group of Adults
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Couldn't have been better"
I booked the hotel "blind" but everything about our stay exceeded expectations and I'll certainly be returning.… Read more
"Couldn't have been better"
I booked the hotel "blind" but everything about our stay exceeded expectations and I'll certainly be returning. Read less
Likes:
All of it!
Dislikes:
None
Guest Review for The New York House, Hartlepool
Mark
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Cental location and clean and friendly place to stay"
The room and facilities were all excellent and the breakfast is a very high standard with a wide choice. All staff were friendly and accommodating and the hotel and rooms were very clean and tea and c… Read more
"Cental location and clean and friendly place to stay"
The room and facilities were all excellent and the breakfast is a very high standard with a wide choice. All staff were friendly and accommodating and the hotel and rooms were very clean and tea and coffee facilities were available along with snacks. Read less
Likes:
The location is very central to the town centre with everything in walking distance. I was able to walk to my business appointments within 10 minutes as well as pubs and restaurants for evening meals.
Dislikes:
None
Guest Review for The New York House, Hartlepool
Gill
Mature Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Satisfied."
One night, 2 couples, no complaints… Read more
"Satisfied."
One night, 2 couples, no complaints Read less
Likes:
No complaints
Dislikes:
The corridor leading to our room smells of drains, sewage.
Guest Review for The New York House, Hartlepool
Charles
Alone
Stayed: Mar '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"They bent over backwards to be helpful"
Perfect… Read more
"They bent over backwards to be helpful"
Perfect Read less
Likes:
The best moment was when the owner, Ian, told his wife that I am generally vegetarian but occasionally like a bit of oily fish. She turned to and said that she had some salmon in the fridge.
Dislikes:
None
Guest Review for The New York House, Hartlepool
GILLIAN
Mature Couple
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"A weekend away"
Great weekend very friendly staff accommodation very clean very nice we visited the marina which was lovely.… Read more
"A weekend away"
Great weekend very friendly staff accommodation very clean very nice we visited the marina which was lovely. Read less
Likes:
That there was a bar in hotel and an Italian restaurant .
Dislikes:
None
Guest Review for The New York House, Hartlepool
David
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Friendly Host And Quality Breakfast"
arrived early but room was ready to check into. Very friendly host, with good information about our stay given at check-in. Had an en-suite room, which had very recently been refurbished,(and very wel… Read more
"Friendly Host And Quality Breakfast"
arrived early but room was ready to check into. Very friendly host, with good information about our stay given at check-in. Had an en-suite room, which had very recently been refurbished,(and very well refurbished at that). Breakfast, we had full English, was top notch, although the server seemed extremely stressed despite not many people needing her attention. There was a good variety available if you didn't want a cooked breakfast as well. Read less
Likes:
The breakfast was great and the room itself was very tastefully decorated.
Dislikes:
Our room was at the front of the hotel and it was noisy through into the early hours - although it was Saturday night and we half expected it to be.
Guest Review for The New York House, Hartlepool
david
Alone
Stayed: Jul '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly , clean , warm , good restaurant below"
Great value for money , nice clean rooms , friendly staff , good restaurant below , with great crack owner 👍🍻🍻… Read more
"Friendly , clean , warm , good restaurant below"
Great value for money , nice clean rooms , friendly staff , good restaurant below , with great crack owner 👍🍻🍻 Read less
Likes:
Everything
Dislikes:
Nothin
Guest Review for The New York House, Hartlepool
Alan
Group of Adults
Stayed: Jun '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
2
Breakfast:
4
"Pleasant place to stay"
Our short overnight stop in Hartlepool was a welcome relief from the rain that day. We were welcomed immediately, and our motorbikes were secured. The staff were helpful and polite, and could not ha… Read more
"Pleasant place to stay"
Our short overnight stop in Hartlepool was a welcome relief from the rain that day. We were welcomed immediately, and our motorbikes were secured. The staff were helpful and polite, and could not have done anything more for us. And the adjoining restaurant was superb. Read less
Likes:
All of it.
Dislikes:
None
Guest Review for The New York House, Hartlepool
Page: 1 | 2 Next
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