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Hardwicke Hall Manor Hotel Peterlee
Visit Britain 3 Stars Hotel
Hotel
Guest Rating: 4.3
See all 153 reviews
On B1281, Between Castle Eden & Blackhall, Peterlee & Hartlepool

Peterlee, 

Durham, 


TS27 4PA,  England
Average Guest Rating for Hardwicke Hall Manor Hotel, Peterlee
Guest reviews for Hardwicke Hall Manor Hotel, Peterlee are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.2
Facilities:
3.9
Staff service:
4.6
Location:
4.4
Breakfast:
4.5
Guest Rating:
4.3
From 153 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Janet
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyed"
Overnight stay after Christmas party tribute night… Read more
"Enjoyed"
Overnight stay after Christmas party tribute night Read less
Likes:
Service friendliness of staff, decor.
Dislikes:
light switch kept flashing and not switching on decided to work after several attempts,also radiator would not turn on in bathroom and cold to bathe. Enjoyed our stay however No direction to reception
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Anne-Marie
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great location for family visits"
Spent 3 nights at hotel and it was a great base for visiting family. Stayed in a superior room and they are a great size - bed was huge. Room also had a 2 seater, desk and good sized bathroom with a s… Read more
"Great location for family visits"
Spent 3 nights at hotel and it was a great base for visiting family. Stayed in a superior room and they are a great size - bed was huge. Room also had a 2 seater, desk and good sized bathroom with a shower and bath. Hotel is an old country house with traditional decoration and features, including original sash windows. This all adds to the charm. However there are no lifts which was not an issue for us. Liked the fact it's a small, friendly hotel. Read less
Likes:
Everything. Hotel is very comfortable with friendly, local staff. Breakfast was very good too.
Dislikes:
None
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Ian
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"/"
/… Read more
"/"
/ Read less
Likes:
/
Dislikes:
/
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Christopher
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Historic style, friendly service."
It is a lovely stately old mansion, with comfortable rooms and facilities. I like the fact that there are modern things like good speed, free wi-fi and refitted bathrooms, tea-making facilities. Dinne… Read more
"Historic style, friendly service."
It is a lovely stately old mansion, with comfortable rooms and facilities. I like the fact that there are modern things like good speed, free wi-fi and refitted bathrooms, tea-making facilities. Dinner was carefully crafted, very tasty and excellent, as was breakfast. Read less
Likes:
I can't quite put my finger on why I enjoyed staying here. Friendly people, excellent service and a reasonable rate are big factors, as is the good food.
Dislikes:
I would have liked to have stayed longer to sample more of the menu as there were several options I could have tried. Next time.
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Irene
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"An enjoyable and comfortable stay hosted by extremely staff serving excellent food."
We thoroughly enjoyed our stay in your hotel where the staff were very friendly and the meals were delicious. We felt able to relax in our very spacious room.… Read more
"An enjoyable and comfortable stay hosted by extremely staff serving excellent food."
We thoroughly enjoyed our stay in your hotel where the staff were very friendly and the meals were delicious. We felt able to relax in our very spacious room. Read less
Likes:
Friendly hospitality.
Dislikes:
Perhaps an increase in showere pressure would be most welcome.
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Sean
Group of Adults
Stayed: Oct '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Badly maintained hotel"
See my TripAdvisor review… Read more
"Badly maintained hotel"
See my TripAdvisor review Read less
Likes:
Breakfast was good. Staff were very friendly. Bar prices OK.
Dislikes:
Scruffy & badly maintained. Showers faulty. Dinner was OK apart from fillet steaks which were virtually inedible, even though not cheap.
Response from Hardwicke Hall Manor Hotel:
sorry you didnt get a refund !
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Phil
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Relaxing atmosphere"
Used hotel as a base to visit local historic attractions.… Read more
"Relaxing atmosphere"
Used hotel as a base to visit local historic attractions. Read less
Likes:
Quiet hotel location, large bedroom and freshly decorated. Restaurant service was charming.
Dislikes:
Reception desk not manned, on two occasions. Staff were busy elsewhere. No fresh fruit on offer at breakfast.
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
joanne
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
1
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"lovely place housekeeping need to be monitored"
Nice place friendly staff food was nice but the room was not clean dog hair on the floor in room 7 and sunday morning at breakfast watch the chair near the fire nearest reception the seat is loose wen… Read more
"lovely place housekeeping need to be monitored"
Nice place friendly staff food was nice but the room was not clean dog hair on the floor in room 7 and sunday morning at breakfast watch the chair near the fire nearest reception the seat is loose went to tuck myself in trapped my finger and snapped my nail,told staff no incident report or accident report book offered Read less
Likes:
Everything was lovely just attention to detail needed
Dislikes:
Dog hair
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
sandra
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Lovely Quiet Stay"
Very pleasant. Staff very friendly. As there are no lifts my case was carried for me up the stairs. I would have preferred a separate eating area other than the main restaurant as I was on my own a… Read more
"Lovely Quiet Stay"
Very pleasant. Staff very friendly. As there are no lifts my case was carried for me up the stairs. I would have preferred a separate eating area other than the main restaurant as I was on my own and maybe a snack selecrion other than a full menu, although the food was very nice. Read less
Likes:
How peaceful it was.
Dislikes:
Only that a pub time menu in the bar area would have been better for me as I did not really want a large meal.
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Jonathan
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"A bumpy start but things got sorted"
Because of water problems the room we should have been allocated was unavailable, the apartment we were offered was not to the expected standard, we were moved the next day and given an upgrade to a s… Read more
"A bumpy start but things got sorted"
Because of water problems the room we should have been allocated was unavailable, the apartment we were offered was not to the expected standard, we were moved the next day and given an upgrade to a suite which was excellent Read less
Likes:
staff very friendly food was great we were given a free bottle of proseco (very good quality) as recompense for the earlier room problem
Dislikes:
None
Guest Review for Hardwicke Hall Manor Hotel, Peterlee
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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