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Brunswick Square Hotel Brighton
AA 3 Stars Guest Accommodation
Townhouse hotel
Guest Rating: 3.7
See all 112 reviews
11 Brunswick Square

Brighton, 

East Sussex, 


BN3 1EH,  United Kingdom
Average Guest Rating for Brunswick Square Hotel, Brighton
Guest reviews for Brunswick Square Hotel, Brighton are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.5
Friendliness:
4.5
Cleanliness:
3.7
Facilities:
3.3
Staff service:
4.3
Location:
4.5
Breakfast:
4.3
Guest Rating:
3.7
From 112 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Robert
Mature Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Excellent hospitality, Warm and Very Comfortable room, lovely bar, great breakfast, perfect location"
Welcomed and well looked after. Great location and warm cosy room.… Read more
"Excellent hospitality, Warm and Very Comfortable room, lovely bar, great breakfast, perfect location"
Welcomed and well looked after. Great location and warm cosy room. Read less
Likes:
The welcome, the comfort and warmth of the room, staff and the great breakfast.
Dislikes:
None
Response from Brunswick Square Hotel:
Thank you very much Robert for your fantastic review. We really enjoyed hosting your stay in Brighton and Hove, thank you for recommending to a friend and hope to see you again soon. Warmest regards from all the team at Brunswick Square Hotel
Guest Review for Brunswick Square Hotel, Brighton
Amanda
Alone
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Seaside stay in November"
Two night mid week stay in November. Comfortable room with four poster bed, on first floor.… Read more
"Seaside stay in November"
Two night mid week stay in November. Comfortable room with four poster bed, on first floor. Read less
Likes:
V comfortable bed. Slept really well. Able to control temperature of room. Great location. Very friendly and helpful team.
Dislikes:
None
Response from Brunswick Square Hotel:
Thank you so much Amanda for the lovely review and it was our pleasure to host your second stay here with us. Thank you for your loyalty to our hotel. We hope to see you again soon sometime. Warmest regards from all the team.
Guest Review for Brunswick Square Hotel, Brighton
Adam
Alone
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Friendly Stay"
Enjoyable friendly quirky… Read more
"Friendly Stay"
Enjoyable friendly quirky Read less
Likes:
Warm welcome and quirky friendly approach
Dislikes:
The lady cooking breakfast was smoking outside then came in to cook bringing in the smell of cigarettes and I hoped she washed her hands before cooking !
Response from Brunswick Square Hotel:
Thank you Adam for your review. Glad you enjoyed your stay and sincere apologies about the member of staff smoking outside - I have spoken to her about this but thank you for bringing it to my attention as I was ill that morning of your breakfast. Warmest regards from all the team and we hope that you will stay again in the future.
Guest Review for Brunswick Square Hotel, Brighton
David
Alone
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Excellent hotel"
3 night stay as going to gigs in Brighton.… Read more
"Excellent hotel"
3 night stay as going to gigs in Brighton. Read less
Likes:
Clean comfortable room, everything worked, cannot fault it at all.
Dislikes:
None
Response from Brunswick Square Hotel:
Many thanks David for your wonderful review and we are thrilled you enjoyed your stay - sure let us know if there are any more gigs in Brighton and please contact us directly and we shall look after you well. Warmest regards from all the team
Guest Review for Brunswick Square Hotel, Brighton
Sarah
Alone
Stayed: Sep '16
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
"Friendly b and b style hotel in a great location"
I was visiting family.… Read more
"Friendly b and b style hotel in a great location"
I was visiting family. Read less
Likes:
Location of the hotel is excellent. Lovely lounge with honesty bar. Friendly and helpful staff. Good corner bath and lots of hot water. The room was clean and relatively recently decorated.
Dislikes:
The furniture was a bit jaded and the bed was atrociously squeaky at the slightest movement.
Response from Brunswick Square Hotel:
Good afternoon Sarah, many thanks for your positive comments. We are currently replacing furniture and have adjusted the bed. We have an emergency mobile number up, but unfortunately coverage is dreadful in staff quarters. Apologies about the outage. Warmest regards and hope to see you again soon from all the team
Guest Review for Brunswick Square Hotel, Brighton
John
Mature Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Hotel of character"
We stayed for two nights on business, and the hotel was exactly what we wanted for the purpose. It was close to all the facilities we needed, including the Brighton Centre, and was in a charming loca… Read more
"Hotel of character"
We stayed for two nights on business, and the hotel was exactly what we wanted for the purpose. It was close to all the facilities we needed, including the Brighton Centre, and was in a charming location. The room was basic, but had everything we needed. Staff we exceptionally friendly, and made our stay very pleasant. Read less
Likes:
The friendliness of the staff.
Dislikes:
The bathroom was exceptionally basic, with loose floor tiles. We felt it could do with renovating.
Response from Brunswick Square Hotel:
Many thanks John for choosing our hotel for your business trip and we were delighted to meet you. We have an incredible location by the sea and a few minutes walk from the fantastic Brighton Centre and other very busy conference centres here in sunny Brighton. As you would have seen our rooms are in the process of refurbishment. We shall investigate the loose tiles in the room you stayed in. Thank you for recommendation to your friends. Warmest regards from all the team.
Guest Review for Brunswick Square Hotel, Brighton
Fleur
Family with older Children
Stayed: Aug '16
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
"Could be better, needs updating."
Disappointed in the room, felt like a youth hostel. Carpet seen better days, shower rail broke and hot water came from the cold water tap. Needs updating.… Read more
"Could be better, needs updating."
Disappointed in the room, felt like a youth hostel. Carpet seen better days, shower rail broke and hot water came from the cold water tap. Needs updating. Read less
Likes:
Position of hotel was perfect.
Dislikes:
The room
Guest Review for Brunswick Square Hotel, Brighton
Hans
Group of Adults
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Family meeting"
We went to Brighton to celebrate a family meeting… Read more
"Family meeting"
We went to Brighton to celebrate a family meeting Read less
Likes:
Brunswick square is a surprisingly quiet place. With a little bit of energy you can discover Brighton-Hove walking but in case of need bus stops are very close. The close seafront is great.
Dislikes:
None
Response from Brunswick Square Hotel:
Thank you Hans and your lovely family for choosing our hotel for your special family reunion. We enjoyed your company immensely here. Agreed we have an amazing location and yet in one of the quieter ends of the centre of town, but yet some lovely restaurants, cafes and famous Brighton & Hove attractions nearby. Take care and thank you again - it was a pure pleasure.
Guest Review for Brunswick Square Hotel, Brighton
Marcella
Group of Adults
Stayed: May '16
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
"So much potential"
I arrived Friday evening and left Sunday morning. The standard of cleanliness and decor was poor. Bathroom fitting were grim to say the least. The bed was very comfortable, however our sleep was marre… Read more
"So much potential"
I arrived Friday evening and left Sunday morning. The standard of cleanliness and decor was poor. Bathroom fitting were grim to say the least. The bed was very comfortable, however our sleep was marred by a screaming toddler nearby on both mornings, this of course is not the fault of the hotel. Read less
Likes:
The lady on reception Adeen was really lovely, very pleasant and helpful. The hotel has a unique style and quirky charm.
Dislikes:
On arrival I had to ask for my room to be hoovered as this had not been done. Once you look past the style you cannot get away from the fact that the rooms need a deep clean and redecoration at least
Response from Brunswick Square Hotel:
Thanks Marcella, for the review. Hope you enjoyed the hen weekend. We are disappointed that you found the standard of cleanliness poor. We had 2 disabled Australian guests in the room all week, who checked out late - so it was a very quick turn around. Apologies again but as you will recall I did re-clean the room for you. Our bedrooms and bathrooms are going into a refurb stage. As you know with kids of your own, toddlers and babies rise early and were excited about their Spanish wedding.
Guest Review for Brunswick Square Hotel, Brighton
Johan
Mature Couple
Stayed: May '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Quiet to sleep - but you hear evrything inside the hotel"
Clean, good towels, good bath. But the showerhead needs vinegar (a lot of chalk) and Evine would 'fix' that for the following guests. The room was to clear for us in the morning and you hear very well… Read more
"Quiet to sleep - but you hear evrything inside the hotel"
Clean, good towels, good bath. But the showerhead needs vinegar (a lot of chalk) and Evine would 'fix' that for the following guests. The room was to clear for us in the morning and you hear very well your neighbors. But we know, you can't have it all in a building from 1800. Read less
Likes:
Clean, good towels, good bath and bed en quiet at night. (So fortunately everybody slept after midnight until 7 hour.)
Dislikes:
But the showerhead needs vinegar (a lot of chalk) and Evine would 'fix' that for the following guests. The room was to clear for us in the morning and you hear very well your neighbors.
Response from Brunswick Square Hotel:
Many thanks Mr & Mrs Vermeren for your kind review. I have indeed fixed the shower head - thank you for the tip. We are really glad you enjoyed your stay and will hopefully see you again when you visit your daughter again here in Brighton. Sorry but the noise of other guests is out of our control but living onsite I do try to monitor it and Brighton is a very vibrant night city. Take care and thank you Aoibhinn
Guest Review for Brunswick Square Hotel, Brighton
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