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The Regency Hotel Gatwick Crawley
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.2
See all 73 reviews
Old Hollow Worth, Gatwick

Crawley, 

East Sussex, 


RH10 4TA,  United Kingdom
Average Guest Rating for The Regency Hotel Gatwick, Crawley
Guest reviews for The Regency Hotel Gatwick, Crawley are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.5
Friendliness:
4.6
Cleanliness:
4.0
Facilities:
3.7
Staff service:
4.5
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.2
From 73 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
oliver
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Extremely friendly, nothing was to much trouble, lovely hot piping breakfast, loved it all"
Very good… Read more
"Extremely friendly, nothing was to much trouble, lovely hot piping breakfast, loved it all"
Very good Read less
Likes:
Very friendly staff
Dislikes:
Rooms were cold, but gladly supplied a heater ...
Guest Review for The Regency Hotel Gatwick, Crawley
Maxine
Young Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"friendly staff, good location,"
our stay was an overnight stay, very comfortable. Evening meal, good menu, nice food, value for money.… Read more
"friendly staff, good location,"
our stay was an overnight stay, very comfortable. Evening meal, good menu, nice food, value for money. Read less
Likes:
Easy check in, comfortable & clean room
Dislikes:
None
Guest Review for The Regency Hotel Gatwick, Crawley
Derek
Family with older Children
Stayed: Aug '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and efficient service"
We stayed for 2 nights in order to visit local attractions over a 3 day period. The hotel was in a lovely location and although fairly close to Gatwick airport, it was very quiet. The staff were very… Read more
"Friendly and efficient service"
We stayed for 2 nights in order to visit local attractions over a 3 day period. The hotel was in a lovely location and although fairly close to Gatwick airport, it was very quiet. The staff were very friendly and went out of their way to make you feel welcome. The full English breakfast was excellent and provided us with what we needed to face the active day ahead. The room was quiet cosy with the 3 of us staying in it, but it was very comfortable. Read less
Likes:
The style of the hotel and the staff. The tudor style of the hotel made it welcome sight to go home to after a busy day. The friendly nature of the staff also mad our stay a pleasurable experience.
Dislikes:
We really enjoyed our stay at the Regency Hotel and would definitely recommend it to friends. In fact we already have.
Guest Review for The Regency Hotel Gatwick, Crawley
James
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"It was very convenient for us, as the reception of the funeral we were attending was held there."
The reception was well organised, with a very good buffet and good bar service.
Eleven of us also had an enjoyable evening meal.… Read more
"It was very convenient for us, as the reception of the funeral we were attending was held there."
The reception was well organised, with a very good buffet and good bar service.
Eleven of us also had an enjoyable evening meal. Read less
Likes:
Warm, clean and comfortable accommodation.
Dislikes:
None
Guest Review for The Regency Hotel Gatwick, Crawley
ANDY
Mature Couple
Stayed: May '15
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
"Could be so much nicer"
This is a special place for us as it's where we spent our first night as a couple one year ago. It was a bit 'quain't' (tired, out of date?) then, but we overlooked it as it was a special time for us.… Read more
"Could be so much nicer"
This is a special place for us as it's where we spent our first night as a couple one year ago. It was a bit 'quain't' (tired, out of date?) then, but we overlooked it as it was a special time for us. One year on and we're so sad that it's downhill rapidly. it breaks my heart o have to say it, but the decor was peeling off the walls, showers leaked and flooded the floor, windows were dirty, generally not a t all nice. It was so bad that, even thought it's a special place for us, we won't be back Read less
Likes:
Sentimental for us. beautiful location. Staff are wonderful friendly and hard working, They try so hard but are hamstrung by the owner who refuses to spend any money on it.
Dislikes:
To the owner - please either spend the money and make it amazing, the house and location are lovely, or sell it to someone who will. Sorry. We'd love to come back but it's in a REAL unloved mess now.
Guest Review for The Regency Hotel Gatwick, Crawley
Helen
Mature Couple
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"The Regency Hotel as a peaceful base."
This was a base from which to attend a family funeral.… Read more
"The Regency Hotel as a peaceful base."
This was a base from which to attend a family funeral. Read less
Likes:
Quiet, peaceful, not very full, unobtrusive.
Dislikes:
None
Guest Review for The Regency Hotel Gatwick, Crawley
Kirsty
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Hotel owner couldn't do enough for us!"
We had a great couple of nights at the Regency. The owner couldn't have been more helpful. Food was lovely and very reasonable.… Read more
"Hotel owner couldn't do enough for us!"
We had a great couple of nights at the Regency. The owner couldn't have been more helpful. Food was lovely and very reasonable. Read less
Likes:
Friendly atmosphere, felt like we were in the middle of nowhere!
Dislikes:
We would have liked to have gone swimming, but the pool looked a bit murky!
Guest Review for The Regency Hotel Gatwick, Crawley
samantha
Young Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Wedding stay"
Nice Hotel, close to town but no airport noise… Read more
"Wedding stay"
Nice Hotel, close to town but no airport noise Read less
Likes:
nice comfortable room
Dislikes:
could do with some refurbishment
Guest Review for The Regency Hotel Gatwick, Crawley
Andres
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Good value for money"
Good… Read more
"Good value for money"
Good Read less
Likes:
Location
Dislikes:
None
Guest Review for The Regency Hotel Gatwick, Crawley
David
Family with older Children
Stayed: Sep '13
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Stay spoilt by loud noise from party below family room."
Good and bad points.… Read more
"Stay spoilt by loud noise from party below family room."
Good and bad points. Read less
Likes:
Friendly staff, clean tidy room, good breakfast
Dislikes:
Yes. My family had to endure v loud noise until midnight from a birthday party function that was directly below the family room. Very annoyed not to be warned about this in advance- spoilt our stay
Guest Review for The Regency Hotel Gatwick, Crawley
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