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River Haven Hotel Rye
Visit England 3 Stars Hotel
Hotel
Guest Rating: 4.2
See all 440 reviews
Quayside , Winchelsea

Rye, 

East Sussex, 


TN31 7EL,  United Kingdom
Average Guest Rating for River Haven Hotel, Rye
Guest reviews for River Haven Hotel, Rye are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.5
Location:
4.4
Breakfast:
4.2
Guest Rating:
4.2
From 440 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Trevor
Mature Couple
Stayed: Aug '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Jaded,uncared for,particularly outside"
3 nights, long enough in this hotel… Read more
"Jaded,uncared for,particularly outside"
3 nights, long enough in this hotel Read less
Likes:
Not a lot in all honesty however the dining room was bright and well looked after
Dislikes:
Could not understand why the owners would leave chopped down shrubs around the hotel sign,which had seen better days, this hotel needs a refurb,carpets very tired looking,
Response from River Haven Hotel:
We're sorry you thought the outside of the hotel looked uncared for, but we are partway through an external refurb at the moment. This will be followed by an internal refurb including carpets when we are quieter.
Guest Review for River Haven Hotel, Rye
Sharif
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great location and friendly staff"
Last minute overnight stay.… Read more
"Great location and friendly staff"
Last minute overnight stay. Read less
Likes:
The staff were very friendly and helpful.when we arrived they gave us a map of the town and showed us where to go. Our room was clean and had a lovely courtyard terrace, which overlooked the river.
Dislikes:
None
Response from River Haven Hotel:
Thank you for your lovely review :-)
Guest Review for River Haven Hotel, Rye
Sophia
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely short break"
Very pleasant… Read more
"Lovely short break"
Very pleasant Read less
Likes:
Lady on reception was so friendly and helpful, felt like she listened to us and understood us really well and couldn't do enough to help. Food in the restaurant was brilliant too.
Dislikes:
None
Guest Review for River Haven Hotel, Rye
Sarah
Family with older Children
Stayed: Aug '18
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
1
"A lovely stay again but a shame that breakfast is a buffet again!"
We always enjoy visiting Rye and choose the River Haven as our hotel. The rooms are reasonably priced and the accommodation is fair.… Read more
"A lovely stay again but a shame that breakfast is a buffet again!"
We always enjoy visiting Rye and choose the River Haven as our hotel. The rooms are reasonably priced and the accommodation is fair. Read less
Likes:
A lovely place to stay
Dislikes:
Was frustrating that the breakfast has changed back to a buffet again, was really disappointed. Food did not look very appetising so ended up having cereal
Guest Review for River Haven Hotel, Rye
Elizabeth
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
1
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
5
"Great location and goid value for money"
Two nights spent in comfortable room wirh great food… Read more
"Great location and goid value for money"
Two nights spent in comfortable room wirh great food Read less
Likes:
Convenient location with own car park
Dislikes:
None
Guest Review for River Haven Hotel, Rye
Carol
With a colleague
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, welcoming hotel"
From start to finish the staff couldnt do enough to make our stay an enjoyable one. Nothing was too much trouble and they were all so frindly.… Read more
"Friendly, welcoming hotel"
From start to finish the staff couldnt do enough to make our stay an enjoyable one. Nothing was too much trouble and they were all so frindly. Read less
Likes:
Friendly staff, good breakfast, clean room
Dislikes:
No
Guest Review for River Haven Hotel, Rye
Adam
Young Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Overnight stay for wedding"
Really friendly helpful staff, offered early check-in to us to help out, great e-mail communicating. Hotel was brilliantly placed to explore Rye historic centre (5 mins walk). Breakfast was really go… Read more
"Overnight stay for wedding"
Really friendly helpful staff, offered early check-in to us to help out, great e-mail communicating. Hotel was brilliantly placed to explore Rye historic centre (5 mins walk). Breakfast was really good, both choice and quality. Room was spacious and clean. Overall, can't complain given the price, which included parking. Read less
Likes:
See above.
Dislikes:
None
Guest Review for River Haven Hotel, Rye
Madeleine
Group of Adults
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"Pleasant stay"
Nice hotel convenient for town centre.rooms comfortable,lovely to have a patio.breakfast on first morning excellent but very disapointing second morning, no pastries or fresh fruit,had to wait for bac… Read more
"Pleasant stay"
Nice hotel convenient for town centre.rooms comfortable,lovely to have a patio.breakfast on first morning excellent but very disapointing second morning, no pastries or fresh fruit,had to wait for bacon and eggs to be cooked despite being there 40 mins before end of service. Read less
Likes:
Lovely staff,convenient location.
Dislikes:
Poor breakfast on 2nd morning.
Guest Review for River Haven Hotel, Rye
Mirjana
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good place for a short break"
The room was very nice and the staff was helpful and kind. The location is very good for easy reach by foot to the old town centre.… Read more
"Good place for a short break"
The room was very nice and the staff was helpful and kind. The location is very good for easy reach by foot to the old town centre. Read less
Likes:
Kind Staff
Dislikes:
The lobby carpet gives a first impression of a low grade hotel.
Guest Review for River Haven Hotel, Rye
Peter
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Perfect for a short break"
The hotel was used as a base for visiting National Trust properties.… Read more
"Perfect for a short break"
The hotel was used as a base for visiting National Trust properties. Read less
Likes:
All the staff were very helpful and friendly. The room was kept clean and was comfortable. The breakfast choice was good with plenty of food.
Dislikes:
The immediate area surrounding the hotel could be better but I assume this is due to lack of investment by either the local authority or developers and is outside the control of the hotel.
Guest Review for River Haven Hotel, Rye
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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