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The Downe Arms Goole
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.9
See all 52 reviews
15 Market Place, Snaith

Goole, 

East Yorkshire, 


DN14 9HE,  United Kingdom
Average Guest Rating for The Downe Arms, Goole
Guest reviews for The Downe Arms, Goole are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.0
Friendliness:
4.3
Cleanliness:
3.6
Facilities:
3.6
Staff service:
4.1
Location:
4.4
Breakfast:
3.9
Guest Rating:
3.9
From 52 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Rosalia
Family with older Children
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Very nice location at a reasonable price"
As we used the room just for staying two nights, while we were with the wedding guests at Carlton Towers, we had neither a chance to try the Indian restaurant, nor the breakfast. Maybe next time.… Read more
"Very nice location at a reasonable price"
As we used the room just for staying two nights, while we were with the wedding guests at Carlton Towers, we had neither a chance to try the Indian restaurant, nor the breakfast. Maybe next time. Read less
Likes:
The room was clean and large enough for the three of us. The landlord and landlady were very very kind and helpful. We'll certainly go there if we have another chance to travel to England
Dislikes:
None
Guest Review for The Downe Arms, Goole
Caroline
Group of Adults
Stayed: Aug '18
2
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
1
Cleanliness:
1
Facilities:
4
Staff service:
1
Location:
5
"Could do with a deep clean & the staff we met was unwelcoming"
Stayed one night whilst cycle touring.
My daughter went to check us in whilst I waited outside with the cycles. She had difficulty in getting the attention of the lady on duty who was not busy with a… Read more
"Could do with a deep clean & the staff we met was unwelcoming"
Stayed one night whilst cycle touring.
My daughter went to check us in whilst I waited outside with the cycles. She had difficulty in getting the attention of the lady on duty who was not busy with anyone else at that time.
Although the notice outside said that breakfast was available if booked at time of checking in, this was not offered.
When we walked through the bar area to inquire about food at we were told very abruptly (at 7:45pm) that the kitchen was now closed. Read less
Likes:
Room was spacious & well laid out, had everything that we required. Basic, but as described.
The cafe next door was very friendly and served a good breakfast at 7:30am - recommended.
Could be good.
Dislikes:
Room was not clean, although bedding was good & fresh. Toilet dirty. Floor in need of a clean. Tray with tea cups was filthy & moldy. Unfriendly & unhelpful reception.
Response from The Downe Arms:
Firstly one member of staff on duty although not serving was carrying out other tasks. Guests were shown where to secure bikes. As guest already stated breakfast had to booked, they did not ask for breakfast. I was on duty at 7.15 the following morning serving other guests breakfast. Our kitchen does not take orders after 7.45 p.m.as we also have an Indian Restaurant serving food late. The guests enquired about food at 8.45 p.m. If room was bad as alleged nothing could be checked 5 days later.
Guest Review for The Downe Arms, Goole
Ruth
Alone
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"Quiet rooms right by the transpennine trail."
I was staying overnight while on a walk and the hotel was right next to the Transpennine Trail.… Read more
"Quiet rooms right by the transpennine trail."
I was staying overnight while on a walk and the hotel was right next to the Transpennine Trail. Read less
Likes:
The rooms being out the back meant noise from the pub was minimised and it was easy to check in and drop off the key in the morning.
Dislikes:
None
Response from The Downe Arms:
Being so close to the transpennine trail we are popular with both walkers and cyclists, we also have a secure area in which to store bicycles but not uncover.
Guest Review for The Downe Arms, Goole
Jenny
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Great overnight stay"
Stayed for a Saturday night. Happy to take the dog. Room clean and tidy.… Read more
"Great overnight stay"
Stayed for a Saturday night. Happy to take the dog. Room clean and tidy. Read less
Likes:
Location, cleanliness, price.
Dislikes:
Bathroom could do with a shelf to put toilet bag on.
Guest Review for The Downe Arms, Goole
Austen
With a colleague
Stayed: Jan '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Not luxury accommodation but fine for the weary traveller to rest his head for the night!"
Friendly Inn with good food and nice beer. Comfortable beds for a good night's sleep… Read more
"Not luxury accommodation but fine for the weary traveller to rest his head for the night!"
Friendly Inn with good food and nice beer. Comfortable beds for a good night's sleep Read less
Likes:
It was reasonably close to our destination and everyone was very helpful
Dislikes:
None
Guest Review for The Downe Arms, Goole
Brent
Alone
Stayed: Nov '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Great stop off, with friendly staff and locals"
I stayed one night whilst walking part of the Trans Pennine Trail. The pub is in a great location right on the trail and was just what I needed for my overnight stay.… Read more
"Great stop off, with friendly staff and locals"
I stayed one night whilst walking part of the Trans Pennine Trail. The pub is in a great location right on the trail and was just what I needed for my overnight stay. Read less
Likes:
The pub was warm and welcoming and the staff were very helpful and friendly. The room as separate from the pub, which was great for privacy. The breakfast was superb and great value.
Dislikes:
The room was a little cold when I arrived and may have benefitted from the heater being switched on ahead of my arrival.
Guest Review for The Downe Arms, Goole
James
Mature Couple
Stayed: Sep '17
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
5
"Unclean"
Used for an overnight stay.… Read more
"Unclean"
Used for an overnight stay. Read less
Likes:
Good location, nice and quiet. Comfy bed.
Dislikes:
Carpet had big mucky stains. Bathroom dirty, dust, shower screen and tiles full of body fat. Went home to have a shower. Regardless of price should be clean, would not win four in a bed.
Response from The Downe Arms:
Agree about stain on carpet previous Guest left that morning unable to clean as did not want following guest to have a wet carpet. Although hard water causing limescale showers and tiles not as bad as made out, do not agree with that body fat comment. If as bad as guest states then should have come to see us so could have been inspected to verify comments. Guest when checking out made no mention of anything to me. I will leave it at that as it speaks for itself what the truth actually is.
Guest Review for The Downe Arms, Goole
Graham
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good value for money ."
Did what we required. Convenient to to the location we needed to be in… Read more
"Good value for money ."
Did what we required. Convenient to to the location we needed to be in Read less
Likes:
friendly and good value
Dislikes:
no
Guest Review for The Downe Arms, Goole
Michael
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"Good value"
Overnight for a wedding nearby… Read more
"Good value"
Overnight for a wedding nearby Read less
Likes:
Large bed and a good size room
Dislikes:
A bit noisy during the night, people drinking till early hours outside our window
Guest Review for The Downe Arms, Goole
Janet
Family with older Children
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"pleasantly surprised, the photos on the website dont do it justice,"
nice and quiet off the main road, comfy bed… Read more
"pleasantly surprised, the photos on the website dont do it justice,"
nice and quiet off the main road, comfy bed Read less
Likes:
good night sleep
Dislikes:
None
Guest Review for The Downe Arms, Goole
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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