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The Riverside Chelmsford Chelmsford
Self Assessed 5 Stars Guest House
Pub
Guest Rating: 4.1
See all 32 reviews
Victoria Road

Chelmsford, 

Essex, 


CM2 6LJ,  United Kingdom
Average Guest Rating for The Riverside Chelmsford, Chelmsford
Guest reviews for The Riverside Chelmsford, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
3.7
Friendliness:
4.5
Cleanliness:
4.3
Facilities:
3.6
Staff service:
4.4
Location:
4.2
Breakfast:
2.4
Guest Rating:
4.1
From 32 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
SHEILA
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Great location, well trained staff. any problems sorted straight away. Keep the Manager."
No need as head line review. Great.… Read more
"Great location, well trained staff. any problems sorted straight away. Keep the Manager."
No need as head line review. Great. Read less
Likes:
Was allowed to relax, knowing that if we had a question, or problem, it would be heard and acted upon.
Dislikes:
no. Would of course stay again
Guest Review for The Riverside Chelmsford, Chelmsford
KATE
Mature Couple
Stayed: Aug '18
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
1
"Fantastic food"
Andi Walker is a star ....best food ever ... absolutely delicious!… Read more
"Fantastic food"
Andi Walker is a star ....best food ever ... absolutely delicious! Read less
Likes:
The food
Dislikes:
The room was tired and not very clean ....overpriced ...sorry you need to sort this out ...it just wasn't clean and we hated the 'rules list' The bathroom was dirty...sorry
Guest Review for The Riverside Chelmsford, Chelmsford
Colleen
Alone
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Brilliant!"
Loved the room, friendly staff and close to station.… Read more
"Brilliant!"
Loved the room, friendly staff and close to station. Read less
Likes:
Room and staff
Dislikes:
None
Guest Review for The Riverside Chelmsford, Chelmsford
Sue
Alone
Stayed: Feb '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Convenient location in easy walking distance of the station and town centre"
Business visit , 1 night stay. Lovely old features preserved in the rooms - unfortunately very creaky floor boards from rooms above plus also walls are quite thin. Disappointed in the lack of breakfa… Read more
"Convenient location in easy walking distance of the station and town centre"
Business visit , 1 night stay. Lovely old features preserved in the rooms - unfortunately very creaky floor boards from rooms above plus also walls are quite thin. Disappointed in the lack of breakfast facilities - even a continental breakfast basket could be offer however, an alpen bar , fruit & tea facilities were provided .
Very friendly staff and happy to assist. Read less
Likes:
Friendly staff and location ie close to town centre and train station
Dislikes:
Lack of breakfast facilities - premier inn same price and get breakfast.
Noise - walls very thin and customer in next room had the TV on late and plus on the phone .
Guest Review for The Riverside Chelmsford, Chelmsford
Dig
With a colleague
Stayed: Jan '18
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"disappointing - looks fabulous on the website"
Very average, food ok - how on earth did they win an award?… Read more
"disappointing - looks fabulous on the website"
Very average, food ok - how on earth did they win an award? Read less
Likes:
location was convenient and ambience in bar was nice
Dislikes:
food wasn't great and no-one to check out when we left
Guest Review for The Riverside Chelmsford, Chelmsford
Keltie
Group of Adults
Stayed: Dec '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Great location, warm, attentive staff, comfortable bed, clean and tea making facilities welcome"
Easy, friendly, efficient check in with guided tour and helpful advice. Easy separate guest access so didn't have to go through bar. Bed was fabulously comfortable, room was warm and there were tea m… Read more
"Great location, warm, attentive staff, comfortable bed, clean and tea making facilities welcome"
Easy, friendly, efficient check in with guided tour and helpful advice. Easy separate guest access so didn't have to go through bar. Bed was fabulously comfortable, room was warm and there were tea making facilities with biscuits which was very welcome. Sitting area in room and plenty of storage/hanging for clothes etc. Would revisit and recommend. Read less
Likes:
It was in a perfect location for us, warm and the room was very well appointed, clean and welcoming. The bed was brilliant and really comfortable.
Dislikes:
Please some more normal breakfast tea bags, information booklet in the room would be useful - places to eat, where to get breakfast as The Riverside does not offer, info on parking etc
Guest Review for The Riverside Chelmsford, Chelmsford
charlene
Mature Couple
Stayed: Nov '17
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
1
"Great location, disappointing BED"
Cute concept and great location. Bed was horrible......could feel each and every wire coil of the mattress. Bathroom very minimal and could use a bit of a facelift.… Read more
"Great location, disappointing BED"
Cute concept and great location. Bed was horrible......could feel each and every wire coil of the mattress. Bathroom very minimal and could use a bit of a facelift. Read less
Likes:
location and it was above a lovely pub.
Dislikes:
bed, bathroom!! and no breakfast!
Guest Review for The Riverside Chelmsford, Chelmsford
Julie
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
"Beautiful Location"
Overnight say for business. Evening meal. No breakfast available.… Read more
"Beautiful Location"
Overnight say for business. Evening meal. No breakfast available. Read less
Likes:
Good food, lovely accommodation and super garden alongside the river.
Dislikes:
Stayed in room 6 which is three flights with no lift. Also the mattress was awful. Please change it as I could feel every spring. No phone in the room and no plug near a mirror. No breakfast on offer
Guest Review for The Riverside Chelmsford, Chelmsford
Gordon
Mature Couple
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Very pleasant and comfortable nights stay"
We were in Chelmsford for farewell drinks for friends moving abroad.… Read more
"Very pleasant and comfortable nights stay"
We were in Chelmsford for farewell drinks for friends moving abroad. Read less
Likes:
Venue is perfectly located to the city centre, the rooms are large, clean and very quiet and comfortable. We had a lovely view of the river and slept really well.
Dislikes:
Needs a dressing table mirror close to the hairdryer. Water pressure needs some attention, 20 minutes to fill bath half way up. Disappointed there was no cooked breakfast option.
Guest Review for The Riverside Chelmsford, Chelmsford
Amina
Mature Couple
Stayed: Mar '17
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
1
"Dissapointing"
Single overnight stay… Read more
"Dissapointing"
Single overnight stay Read less
Likes:
Nice large room,pleasant river view, quiet,adequate wardrobe space & ironing facilities
Dislikes:
Car park opposite awkward,tariff runs from mid-night if staying overnight.Bathroom needs upgrade,shabby.No staff a.m. so self checkout,no cooked breakfast provided,2 in 3 room lights dead
Guest Review for The Riverside Chelmsford, Chelmsford
Page: 1 | 2 | 3 | 4 Next
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