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Saracens Head Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 1.9
See all 109 reviews
3 High Street

Chelmsford, 

Essex, 


CM1 1BE,  United Kingdom
Average Guest Rating for Saracens Head Hotel, Chelmsford
Guest reviews for Saracens Head Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
1.8
Value:
2.1
Friendliness:
2.7
Cleanliness:
2.3
Facilities:
1.8
Staff service:
2.3
Location:
4.0
Breakfast:
2.1
Guest Rating:
1.9
From 109 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Pete
Alone
Stayed: May '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Lasserating tiles and Borstal appearance"
One night in what can only be described as a wretched hive of scum.… Read more
"Lasserating tiles and Borstal appearance"
One night in what can only be described as a wretched hive of scum. Read less
Likes:
The one positive is that the location is superb. That's your lot I am afraid.
Dislikes:
Not one of the tiles in the bathroom was secure, which led to numerous falls and lasserations on my feet.
I did not feel safe.
The room was falling to pieces, I felt like I was on candid camera.
Guest Review for Saracens Head Hotel, Chelmsford
Lynne
Group of Adults
Stayed: Apr '17
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Needs TLC"
Room was large and both bedroom and bathroom were clean but really need a good re-fit / decorating. Staff particularly Lauren were great - helpful and friendly.… Read more
"Needs TLC"
Room was large and both bedroom and bathroom were clean but really need a good re-fit / decorating. Staff particularly Lauren were great - helpful and friendly. Read less
Likes:
Party in the bar so convenient. Breakfast was very good,
Dislikes:
Room very dated and tatty BUT clean
Guest Review for Saracens Head Hotel, Chelmsford
Debbie
Group of Adults
Stayed: Jan '17
2
Would recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
1
"Needs money spent on it"
Needs money spent on it and heating and it would of been a good place to stay it's in the heart of chelmsford… Read more
"Needs money spent on it"
Needs money spent on it and heating and it would of been a good place to stay it's in the heart of chelmsford Read less
Likes:
Need to money spent on it,the heating to work and food to be served after 6
Dislikes:
The rooms was not that bad but it was cold as heating didn't work or hot water
Only saw a member of staff when checking in.
Guest Review for Saracens Head Hotel, Chelmsford
Emma
Young Couple
Stayed: Dec '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
"Okay not a great room or well kept"
Fine, easy place to get to but the room was shoddy, a broken toilet, shower head disgusting and lock on door not great. No beside lights and the hall lights didn't work either… Read more
"Okay not a great room or well kept"
Fine, easy place to get to but the room was shoddy, a broken toilet, shower head disgusting and lock on door not great. No beside lights and the hall lights didn't work either Read less
Likes:
Easy access from town, a bedfor the night
Dislikes:
Just the way the room and bathroom was
Guest Review for Saracens Head Hotel, Chelmsford
glenn
Group of Adults
Stayed: Dec '16
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
1
"get what you pay for"
The bar was great and was open late. The room " comfortable ". However all night there was doors banging. Even with a few drinks inside me I could not sleep through it.
Breakfast was another thing. I… Read more
"get what you pay for"
The bar was great and was open late. The room " comfortable ". However all night there was doors banging. Even with a few drinks inside me I could not sleep through it.
Breakfast was another thing. I think it was part me reading what thought it was. And part the wording. Breakfast is an extra and doesnt start until after 9:00. They are sitting on a goldmine if they knew it and tidy it up. You walk out the door and there is the high street. Read less
Likes:
The bar. It was loud and energetic, with plenty of room to move
Dislikes:
Banging doors
Guest Review for Saracens Head Hotel, Chelmsford
Sandra
Group of Adults
Stayed: Dec '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Horrific"
This hotel is disgusting. The radiator was hanging off the wall. The bathroom blind was supposed to be cream but was covered in black from damp. The bath was disgusting . The carpet was badly stained… Read more
"Horrific"
This hotel is disgusting. The radiator was hanging off the wall. The bathroom blind was supposed to be cream but was covered in black from damp. The bath was disgusting . The carpet was badly stained. Every floorboard creeked. The hand wash in the bathroom had been watered down and certainly wasn't carex. The only good thing about this hotel is where it is . Read less
Likes:
Location
Dislikes:
See above
Guest Review for Saracens Head Hotel, Chelmsford
mark
Alone
Stayed: Dec '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
"Very disappointed with the hotel"
Very disappointed upon arrival no one at reception no bell to call to get anyone had to go search for a staff member who through a a key atme and said room 10 not even where I would find said room . W… Read more
"Very disappointed with the hotel"
Very disappointed upon arrival no one at reception no bell to call to get anyone had to go search for a staff member who through a a key atme and said room 10 not even where I would find said room . Went through what look like a old run down walk way led to my room window had been left open bear in mind was Dec so room was freezing the radiator wouldnt come one went to find someone who said would come look never showed . Smoke alarm had a sock over it I had to stay at a friends cos to cold in ro Read less
Likes:
Good location
Dislikes:
None
Guest Review for Saracens Head Hotel, Chelmsford
Stuart
Group of Adults
Stayed: Nov '16
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
4
"Exactly what I paid for."
A one-night, twin-bed room on a Wednesday night while visiting family and friends.… Read more
"Exactly what I paid for."
A one-night, twin-bed room on a Wednesday night while visiting family and friends. Read less
Likes:
It's a cheap place to stay in a great location. The staff were friendly - though we only spoke to them briefly at check-in. The hotel was quiet and the beds were comfy enough.
Dislikes:
This is not a classy place. The rooms was basic and kinda shabby. The shower was awful. The hotel name and decoration of the reception are casually, unintentionally(?) racist.
Guest Review for Saracens Head Hotel, Chelmsford
Lorraine
Mature Couple
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"Absolute .... hole"
Turned up and they allocated me a twin room radiator hanging off the wall stains on the carpet mirror on the floor sent my husband to go and get the room changed as we had paid for a double and we had… Read more
"Absolute .... hole"
Turned up and they allocated me a twin room radiator hanging off the wall stains on the carpet mirror on the floor sent my husband to go and get the room changed as we had paid for a double and we had to wait 30mins for one to be made up the room was a .... hole just like the twin room Read less
Likes:
I didn't have to walk far from the venue
Dislikes:
Yes the room was discracefull,how any business can make any profit from such a discraceful hotel
Guest Review for Saracens Head Hotel, Chelmsford
Adam
Group of Adults
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
"Too Hot"
Our room ans all of our friends rooms were much much too hot even with the windows open. Bearing in mind it's end of october that shouldn't be the case.
We all felt ill when we woke up.… Read more
"Too Hot"
Our room ans all of our friends rooms were much much too hot even with the windows open. Bearing in mind it's end of october that shouldn't be the case.
We all felt ill when we woke up. Read less
Likes:
The good location.
Dislikes:
All of it apart from the location
Guest Review for Saracens Head Hotel, Chelmsford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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