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Saracens Head Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 1.9
See all 120 reviews
3 High Street

Chelmsford, 

Essex, 


CM1 1BE,  United Kingdom
Average Guest Rating for Saracens Head Hotel, Chelmsford
Guest reviews for Saracens Head Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
1.8
Value:
2.1
Friendliness:
2.8
Cleanliness:
2.3
Facilities:
1.8
Staff service:
2.4
Location:
4.0
Breakfast:
2.0
Guest Rating:
1.9
From 120 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Harry
Young Couple
Stayed: Nov '17
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
"Things could be better but a nice place nonetheless"
Room's toilet didn't flush. Small room with creeky floor and a window that didn't stay open and no real soundproofing (could hear the bar all night), however it was still a nive warm and cozy room wit… Read more
"Things could be better but a nice place nonetheless"
Room's toilet didn't flush. Small room with creeky floor and a window that didn't stay open and no real soundproofing (could hear the bar all night), however it was still a nive warm and cozy room with a nice low price for the jeart of Chelmsford. Read less
Likes:
Nice bar and staff, quaint and cozh room for a romantice night in.
Dislikes:
Toilet didn't flush, shower foam smelt unpleadant and could hear the bar due to low soundproofing.
Guest Review for Saracens Head Hotel, Chelmsford
Eddie
Family with young Children
Stayed: Oct '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Horrible"
No hot water no heating no WiFi no places to hang up beds are in trouble conditions really bed would not reccomd to my bad enemy!… Read more
"Horrible"
No hot water no heating no WiFi no places to hang up beds are in trouble conditions really bed would not reccomd to my bad enemy! Read less
Likes:
Your joking loads of crap!
Dislikes:
As above
Guest Review for Saracens Head Hotel, Chelmsford
John
Alone
Stayed: Oct '17
1
Would recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"I cancelled the booking because my wife has broken her arm, I asked for a refund, nothing heard."
It didn't happen, nor will the night paid for this weekend… Read more
"I cancelled the booking because my wife has broken her arm, I asked for a refund, nothing heard."
It didn't happen, nor will the night paid for this weekend Read less
Likes:
N/A
Dislikes:
being ignored
Guest Review for Saracens Head Hotel, Chelmsford
Jose
Group of Adults
Stayed: Sep '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
"A weekend at Saracens Hotel"
Coming over to Chelmsford for a weekend to visit friends.… Read more
"A weekend at Saracens Hotel"
Coming over to Chelmsford for a weekend to visit friends. Read less
Likes:
The Hotel is in the centre of the city of Chelmsford on a very nice location and within walkin distance of the train and bus station.The people were very friendly.
Dislikes:
We were not told that the bar below the rooms is actually a nightclub. We could not sleep for the terrible noise of music till about 02.00h.The carpet in our room was soaking wet due to plumming issu
Guest Review for Saracens Head Hotel, Chelmsford
Terry
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Awful"
The hotel was awful. The bedding was covered in glitter and there was no toilet roll. The shower was covered in mould. The service was mon existent me and my partner has to wait 20 mins for the recept… Read more
"Awful"
The hotel was awful. The bedding was covered in glitter and there was no toilet roll. The shower was covered in mould. The service was mon existent me and my partner has to wait 20 mins for the receptionist to finish her pint down in the pub before checking us in. The doors were constantly slamming during the night. The whole overnight experience was just horrendous. Read less
Likes:
It was a 8 minute walk to where we needed to be
Dislikes:
Everything single thing I've just mentioned above
Guest Review for Saracens Head Hotel, Chelmsford
Ian
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
5
"Friendly welcome but completely run down bedroom facilities"
We have stayed in many chain hotels and selected the Saracens Head without reading any reviews. Quite frankly the room we had was the worst we have ever experienced in well over 200 hotels over the ye… Read more
"Friendly welcome but completely run down bedroom facilities"
We have stayed in many chain hotels and selected the Saracens Head without reading any reviews. Quite frankly the room we had was the worst we have ever experienced in well over 200 hotels over the years. Speaking to the most charming part owner Tammy we told her that we had to rebuild the "Ikea" bed as soon as we arrived- most of the slats were loose and displaced and the mattress sank down to the floor. There were many other faults but we really liked Tammy so did not complain any more. Read less
Likes:
We told Tammy that SHE was the best thing about these very run down premises and she agreed there could be improvements. The location at the top of Chelmsford High Street was a good feature
Dislikes:
The overall state of the room was very poor and badly maintained and certainly not worth anything like we paid. I wish Tammy and her family well in getting much needed improvement funds
Guest Review for Saracens Head Hotel, Chelmsford
Paul
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
"Value for money"
Excellent value for kney… Read more
"Value for money"
Excellent value for kney Read less
Likes:
Location
Dislikes:
None
Guest Review for Saracens Head Hotel, Chelmsford
Mark
Mature Couple
Stayed: Jul '17
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"No need to go to New York now as felt like I was in the bronx"
No where near the money we paid, no air in rooms and very very basic to much to list… Read more
"No need to go to New York now as felt like I was in the bronx"
No where near the money we paid, no air in rooms and very very basic to much to list Read less
Likes:
Leaving in the morning
Dislikes:
The room the edit to get booked in because to busy watching the show on the streets of Chelmsford
Guest Review for Saracens Head Hotel, Chelmsford
Christian
Alone
Stayed: Jul '17
4
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Okay for an overnight stay"
Fabulous staff. Extremely kindly.Thanks for that.… Read more
"Okay for an overnight stay"
Fabulous staff. Extremely kindly.Thanks for that. Read less
Likes:
The staff
Dislikes:
The rooms were small and stuffy. It was very hot inside.
Guest Review for Saracens Head Hotel, Chelmsford
Derek
Mature Couple
Stayed: Jul '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"won't be back"
bathroom had a leak + tiles coming up… Read more
"won't be back"
bathroom had a leak + tiles coming up Read less
Likes:
locations of it
Dislikes:
None
Guest Review for Saracens Head Hotel, Chelmsford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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