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Saracens Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 2.1
See all 61 reviews
3 High street

Chelmsford, 

Essex, 


CM1 1BE,  United Kingdom
Average Guest Rating for Saracens Hotel, Chelmsford
Guest reviews for Saracens Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
2.0
Value:
2.4
Friendliness:
3.0
Cleanliness:
2.5
Facilities:
2.0
Staff service:
2.5
Location:
4.2
Breakfast:
2.0
Guest Rating:
2.1
From 61 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Gary
Alone
Stayed: May '15
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Basic but local and good price"
When I need to stay over in Chelmsford I stay here, basic but ideal for my needs and close to station and centre… Read more
"Basic but local and good price"
When I need to stay over in Chelmsford I stay here, basic but ideal for my needs and close to station and centre Read less
Likes:
Local, cheap
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Bill
With a colleague
Stayed: Apr '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
3
"Dreadful shabby hotel"
I thought I had booked into a deluxe room with a 4 poster bed. While there was a 4 poster bed nothing about the room was deluxe. The décor was shabby, the carpets were thin and wrinkled, the bathroom… Read more
"Dreadful shabby hotel"
I thought I had booked into a deluxe room with a 4 poster bed. While there was a 4 poster bed nothing about the room was deluxe. The décor was shabby, the carpets were thin and wrinkled, the bathroom was very tired and the TV had no remote and would not even switch on. Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for Saracens Hotel, Chelmsford
James
Alone
Stayed: Apr '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"Noisy, lacks proper maintenance"
I did not sleep well because of very loud so called music and people walking past the room even in the very early hours of the morning. The television shelf over the kettle is in a dangerous. I cut m… Read more
"Noisy, lacks proper maintenance"
I did not sleep well because of very loud so called music and people walking past the room even in the very early hours of the morning. The television shelf over the kettle is in a dangerous. I cut my forehead when going to make tea. There was no lamp in the bedside light. The bath surrounds are in a disgusting condition. Even the toilet roll holder was unusable. I would certainly not go again and could not recommend it to anyone. I first went to the hotel 30+ years ago - it is worse now. Read less
Likes:
Nothing. It is just a convenient location.
Dislikes:
See above and at reception I asked for a quiet room. The answer - fat chance of that darling!. What charm school did she go to?
Guest Review for Saracens Hotel, Chelmsford
Patricia
Alone
Stayed: Dec '14
1
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
"Saracens needs improvements"
W night stay. Lovely building with great potential but needs a lot of attentionattention.… Read more
"Saracens needs improvements"
W night stay. Lovely building with great potential but needs a lot of attentionattention. Read less
Likes:
Central location. Staff pleasant.
Dislikes:
Overhead bathroom light not working and never fixed despite request. Security poor - hotel provides access to anyone off the street and totally inadequate locks. incredibly noisy with very loud music.
Guest Review for Saracens Hotel, Chelmsford
lee
Mature Couple
Stayed: Dec '14
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
5
Breakfast:
3
"ok"
ok… Read more
"ok"
ok Read less
Likes:
location
Dislikes:
needs re curb
Guest Review for Saracens Hotel, Chelmsford
Mir
Alone
Stayed: Dec '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"Room was given even before I checkout."
I was just staying for a overnight. In morning without even conforming or even without my checkout the room was already given to someone else. The awesomeness… Read more
"Room was given even before I checkout."
I was just staying for a overnight. In morning without even conforming or even without my checkout the room was already given to someone else. The awesomeness Read less
Likes:
Was the worst experience truely
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Alasdair
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"you get what you pay for"
Basic no frills hotel… Read more
"you get what you pay for"
Basic no frills hotel Read less
Likes:
reasonable value, friendly
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Gordon
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
3
"Roomms need refurbishment"
It all started with no television remote. When asked at reception the girl said ah well! - but was very polite and set I will get you one. She then endeavoured to find a couple of batteries. back to t… Read more
"Roomms need refurbishment"
It all started with no television remote. When asked at reception the girl said ah well! - but was very polite and set I will get you one. She then endeavoured to find a couple of batteries. back to the room the remote did not work. At the point I gave up. The wardrobe doors stuck the 'ceiling wallpaper' was loosing its adhesion especially where some boarding had been attached to the ceiling. There was nobody at reception when I left at 7.30, even a couple of loud 'hellos' did
not help. I left. Read less
Likes:
Leaving
Dislikes:
See above
Guest Review for Saracens Hotel, Chelmsford
Andy
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"needs investment"
Great building, good location. Food poor, beer poorly kept (vinegar tang for Adnams) and ran out of draft beer at 7:00pm. No breakfast available. Room shabby.… Read more
"needs investment"
Great building, good location. Food poor, beer poorly kept (vinegar tang for Adnams) and ran out of draft beer at 7:00pm. No breakfast available. Room shabby. Read less
Likes:
Staff friendly and helped sort out problem with wifi access.
Dislikes:
Poor food and beer. No breakfast.
Guest Review for Saracens Hotel, Chelmsford
Sacha
Group of Adults
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
5
"The most uncomfortable nights sleep ever."
I can only say that room 9 in Saracens Hotel is bleak. Both mattresses should not have been on a bed they should be thrown on the bonfire. One pillow per bed? Again they had seen better days.
Hotel… Read more
"The most uncomfortable nights sleep ever."
I can only say that room 9 in Saracens Hotel is bleak. Both mattresses should not have been on a bed they should be thrown on the bonfire. One pillow per bed? Again they had seen better days.
Hotel is rough around the edges, paint thrown up doors and a graveyard of mattresses for public to see which I would not be surprised if it was not a fire risk.
I honestly don't believe that room 9 should be offered to the paying public! Read less
Likes:
The location.
Dislikes:
All of the above. Overpriced, grim, shabby and very uninspiring. The fact that the door to the room looked like it had been kicked in around 10 times did not inspire us with confidence.
Guest Review for Saracens Hotel, Chelmsford
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