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Saracens Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 2.1
See all 78 reviews
3 High street

Chelmsford, 

Essex, 


CM1 1BE,  United Kingdom
Average Guest Rating for Saracens Hotel, Chelmsford
Guest reviews for Saracens Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
1.9
Value:
2.3
Friendliness:
2.8
Cleanliness:
2.4
Facilities:
1.9
Staff service:
2.4
Location:
4.1
Breakfast:
2.0
Guest Rating:
2.1
From 78 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Arnold
Alone
Stayed: Feb '16
1
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
4
"Rude staff"
Staff were unhelpful,no light in the bathroom or soap or shampoo,went to find staff no one could be found, was just shabby which is a shame it has potential.… Read more
"Rude staff"
Staff were unhelpful,no light in the bathroom or soap or shampoo,went to find staff no one could be found, was just shabby which is a shame it has potential. Read less
Likes:
Peace and quiet
Dislikes:
Most things
Guest Review for Saracens Hotel, Chelmsford
Casey
Alone
Stayed: Dec '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Very Poorly Rub"
Upon arrival, I had to wait 30mins at the check in before being told by a fellow guest Id have to go into the pub downstairs to find a member of staff as they were really busy.
My previous stay over… Read more
"Very Poorly Rub"
Upon arrival, I had to wait 30mins at the check in before being told by a fellow guest Id have to go into the pub downstairs to find a member of staff as they were really busy.
My previous stay over a year was really pleasant; this one however, awful.
Room was dirty, & smelt of smoke (wet paper stuck over the smoke alarm)
Water in the showe was cold
Wallpaper peeled off the wall
Woken up by cleaners in the morning. Read less
Likes:
When the staff did arrive, they were really pleasant despite being clearly understaffed
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Alexander
Group of Adults
Stayed: Dec '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Returned 3rd year"
Stayed the night,due to Xmas party in the hotel.… Read more
"Returned 3rd year"
Stayed the night,due to Xmas party in the hotel. Read less
Likes:
Very convenient for the party,staff very friendly and attentive
Dislikes:
Breakfast not the best quality,especially the sausage, disappointed with only one slice of toast and half a mug of coffee given
Guest Review for Saracens Hotel, Chelmsford
Gertraud
Group of Adults
Stayed: Dec '15
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
5
Facilities:
2
Staff service:
1
Location:
5
"excellent location, charming building, many things would need to be repaired"
liked the building and location very much.
Staff seems to have hardly any interest for guest relations!… Read more
"excellent location, charming building, many things would need to be repaired"
liked the building and location very much.
Staff seems to have hardly any interest for guest relations! Read less
Likes:
location and old building
Dislikes:
see above
Guest Review for Saracens Hotel, Chelmsford
Gary
Alone
Stayed: Dec '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
"Close to station and bars"
Ideal place to crash no thrills but gets the job done stayed twice this week and will stay again… Read more
"Close to station and bars"
Ideal place to crash no thrills but gets the job done stayed twice this week and will stay again Read less
Likes:
Location
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
henry
Group of Adults
Stayed: Dec '15
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
3
"The worst hotel ever but cheap"
If it's a toss up between sleeping in the street or in a cheap hotel stay here. The rooms are rubbish with windows facing the corridor, you can't sleep due to noise and music the rooms are completely… Read more
"The worst hotel ever but cheap"
If it's a toss up between sleeping in the street or in a cheap hotel stay here. The rooms are rubbish with windows facing the corridor, you can't sleep due to noise and music the rooms are completely dated. But staff are friendly Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for Saracens Hotel, Chelmsford
Anne
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"A sad and dirty hotel"
Location is very good which is the only positive.
My room was dirty (hadn't been hoovered) though the bathroom was clean. The curtain rail fell completely off when I drew the curtains and I had to sh… Read more
"A sad and dirty hotel"
Location is very good which is the only positive.
My room was dirty (hadn't been hoovered) though the bathroom was clean. The curtain rail fell completely off when I drew the curtains and I had to shove the roll plugs back in - as had been done many times before. The toilet paper and towels were the cheapest possible, the bed lumpy and only a hand wash provided.
I paid the night before fro breakfast only to find that all dishes were individually priced. Read less
Likes:
Location
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Stephen
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
"Should have read reviews before booking."
Working in the area I booked this Hotel at the last minute for3 nights for a single en-suite without breakfast. The web site I booked with said the Hotel had on site parking, There was a public pay &… Read more
"Should have read reviews before booking."
Working in the area I booked this Hotel at the last minute for3 nights for a single en-suite without breakfast. The web site I booked with said the Hotel had on site parking, There was a public pay & display which charged 24 hours, within walking distance from the Hotel. The room; the carpet was old threadbare & dirty with a large hole in it in the shape of a iron. The wallpaper was old & torn with some writings on it. There wasn't a smoke alarm but there was a ceiling rose with bare wire Read less
Likes:
Nothing, 500 Characters is not enough to describe this dump.
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
PHILIP
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
2
Breakfast:
1
"dont stay here"
dirty room smoke alarm broken hole bath panel no heating room 14… Read more
"dont stay here"
dirty room smoke alarm broken hole bath panel no heating room 14 Read less
Likes:
nothing awful room
Dislikes:
everthing
Guest Review for Saracens Hotel, Chelmsford
Marion
Alone
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
5
"Fairly cheap Hotel in a fantastic location."
I needed a Hotel in the City with good Bus and train connections and still being close to shops.… Read more
"Fairly cheap Hotel in a fantastic location."
I needed a Hotel in the City with good Bus and train connections and still being close to shops. Read less
Likes:
Being in the middle of town. Clean sheets and towels. Beverage facilities are good. Seating area outside - fantastic.
Dislikes:
Broken floor tile in bathroom-dangerous,broken light over sink, no soap, TV remote not working - even after staff changed battery. TV on a low, wobbly stool. Moldy shower attachment and shower cabin
Guest Review for Saracens Hotel, Chelmsford
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