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Saracens Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 2.2
See all 60 reviews
3 High street

Chelmsford, 

Essex, 


CM1 1BE,  England
Average Guest Rating for Saracens Hotel, Chelmsford
Guest reviews for Saracens Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
2.0
Value:
2.4
Friendliness:
3.0
Cleanliness:
2.6
Facilities:
2.0
Staff service:
2.6
Location:
4.2
Breakfast:
2.0
Guest Rating:
2.2
From 60 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Gil
Alone
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Great room, shame about the noise"
I had a pleasant single ensuite room with a tv, small fridge & was able to make hot drinks. However underneath the hotel is Saracens pub/bar. The music & voices, into the early hours of the morning,… Read more
"Great room, shame about the noise"
I had a pleasant single ensuite room with a tv, small fridge & was able to make hot drinks. However underneath the hotel is Saracens pub/bar. The music & voices, into the early hours of the morning, were so loud, I might have as well been downstairs in the bar. Also other hotel guests going to their hotel rooms and early morning cleaning staff could be heard very loudly...It wasn't too much of a problem for me but if you don't do well with noise, this isn't the place for you Read less
Likes:
Nice staff & a nice room
Dislikes:
The noise & the bath's hot tap wasn't even lukewarm.
Guest Review for Saracens Hotel, Chelmsford
Michael
Young Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
"Better than expected"
We booked to stay after a New Years Eve party instead of getting a costly taxi or waiting several hours until the first train home the next day. For this use the hotel was excellent - there were rooms… Read more
"Better than expected"
We booked to stay after a New Years Eve party instead of getting a costly taxi or waiting several hours until the first train home the next day. For this use the hotel was excellent - there were rooms available and we could get in to our rooms even at 4am. The decor is quite dated inside and the room was unbearably warm at times (despite being Dec/Jan) but if you just need a room with a toilet and shower that is right in the centre of town there is nowhere better. Read less
Likes:
Location, availability, cost (considering the time of year - everywhere else was fully booked or four times the price), ease of use.
Dislikes:
Very warm in the room despite being Dec/Jan. Window did not open. Walls are a bit thin and floorboards creeky, so you hear a lot, but this is somewhat to be expected in such an old building.
Guest Review for Saracens Hotel, Chelmsford
Patricia
Alone
Stayed: Dec '14
1
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
"Saracens needs improvements"
W night stay. Lovely building with great potential but needs a lot of attentionattention.… Read more
"Saracens needs improvements"
W night stay. Lovely building with great potential but needs a lot of attentionattention. Read less
Likes:
Central location. Staff pleasant.
Dislikes:
Overhead bathroom light not working and never fixed despite request. Security poor - hotel provides access to anyone off the street and totally inadequate locks. incredibly noisy with very loud music.
Guest Review for Saracens Hotel, Chelmsford
lee
Mature Couple
Stayed: Dec '14
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
5
Breakfast:
3
"ok"
ok… Read more
"ok"
ok Read less
Likes:
location
Dislikes:
needs re curb
Guest Review for Saracens Hotel, Chelmsford
Mir
Alone
Stayed: Dec '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"Room was given even before I checkout."
I was just staying for a overnight. In morning without even conforming or even without my checkout the room was already given to someone else. The awesomeness… Read more
"Room was given even before I checkout."
I was just staying for a overnight. In morning without even conforming or even without my checkout the room was already given to someone else. The awesomeness Read less
Likes:
Was the worst experience truely
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Alasdair
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"you get what you pay for"
Basic no frills hotel… Read more
"you get what you pay for"
Basic no frills hotel Read less
Likes:
reasonable value, friendly
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Gordon
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
3
"Roomms need refurbishment"
It all started with no television remote. When asked at reception the girl said ah well! - but was very polite and set I will get you one. She then endeavoured to find a couple of batteries. back to t… Read more
"Roomms need refurbishment"
It all started with no television remote. When asked at reception the girl said ah well! - but was very polite and set I will get you one. She then endeavoured to find a couple of batteries. back to the room the remote did not work. At the point I gave up. The wardrobe doors stuck the 'ceiling wallpaper' was loosing its adhesion especially where some boarding had been attached to the ceiling. There was nobody at reception when I left at 7.30, even a couple of loud 'hellos' did
not help. I left. Read less
Likes:
Leaving
Dislikes:
See above
Guest Review for Saracens Hotel, Chelmsford
Andy
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"needs investment"
Great building, good location. Food poor, beer poorly kept (vinegar tang for Adnams) and ran out of draft beer at 7:00pm. No breakfast available. Room shabby.… Read more
"needs investment"
Great building, good location. Food poor, beer poorly kept (vinegar tang for Adnams) and ran out of draft beer at 7:00pm. No breakfast available. Room shabby. Read less
Likes:
Staff friendly and helped sort out problem with wifi access.
Dislikes:
Poor food and beer. No breakfast.
Guest Review for Saracens Hotel, Chelmsford
Sacha
Group of Adults
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
5
"The most uncomfortable nights sleep ever."
I can only say that room 9 in Saracens Hotel is bleak. Both mattresses should not have been on a bed they should be thrown on the bonfire. One pillow per bed? Again they had seen better days.
Hotel… Read more
"The most uncomfortable nights sleep ever."
I can only say that room 9 in Saracens Hotel is bleak. Both mattresses should not have been on a bed they should be thrown on the bonfire. One pillow per bed? Again they had seen better days.
Hotel is rough around the edges, paint thrown up doors and a graveyard of mattresses for public to see which I would not be surprised if it was not a fire risk.
I honestly don't believe that room 9 should be offered to the paying public! Read less
Likes:
The location.
Dislikes:
All of the above. Overpriced, grim, shabby and very uninspiring. The fact that the door to the room looked like it had been kicked in around 10 times did not inspire us with confidence.
Guest Review for Saracens Hotel, Chelmsford
David
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Ideal location"
One overnight stay… Read more
"Ideal location"
One overnight stay Read less
Likes:
The position of the hotel and friendliness of the staff. The cost was reasonable
Dislikes:
No
Guest Review for Saracens Hotel, Chelmsford
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