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Saracens Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 1.9
See all 104 reviews
3 High street

Chelmsford, 

Essex, 


CM1 1BE,  United Kingdom
Average Guest Rating for Saracens Hotel, Chelmsford
Guest reviews for Saracens Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
1.8
Value:
2.2
Friendliness:
2.7
Cleanliness:
2.3
Facilities:
1.8
Staff service:
2.3
Location:
4.0
Breakfast:
2.1
Guest Rating:
1.9
From 104 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sandra
Group of Adults
Stayed: Dec '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Horrific"
This hotel is disgusting. The radiator was hanging off the wall. The bathroom blind was supposed to be cream but was covered in black from damp. The bath was disgusting . The carpet was badly stained… Read more
"Horrific"
This hotel is disgusting. The radiator was hanging off the wall. The bathroom blind was supposed to be cream but was covered in black from damp. The bath was disgusting . The carpet was badly stained. Every floorboard creeked. The hand wash in the bathroom had been watered down and certainly wasn't carex. The only good thing about this hotel is where it is . Read less
Likes:
Location
Dislikes:
See above
Guest Review for Saracens Hotel, Chelmsford
mark
Alone
Stayed: Dec '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
"Very disappointed with the hotel"
Very disappointed upon arrival no one at reception no bell to call to get anyone had to go search for a staff member who through a a key atme and said room 10 not even where I would find said room . W… Read more
"Very disappointed with the hotel"
Very disappointed upon arrival no one at reception no bell to call to get anyone had to go search for a staff member who through a a key atme and said room 10 not even where I would find said room . Went through what look like a old run down walk way led to my room window had been left open bear in mind was Dec so room was freezing the radiator wouldnt come one went to find someone who said would come look never showed . Smoke alarm had a sock over it I had to stay at a friends cos to cold in ro Read less
Likes:
Good location
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Stuart
Group of Adults
Stayed: Nov '16
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
4
"Exactly what I paid for."
A one-night, twin-bed room on a Wednesday night while visiting family and friends.… Read more
"Exactly what I paid for."
A one-night, twin-bed room on a Wednesday night while visiting family and friends. Read less
Likes:
It's a cheap place to stay in a great location. The staff were friendly - though we only spoke to them briefly at check-in. The hotel was quiet and the beds were comfy enough.
Dislikes:
This is not a classy place. The rooms was basic and kinda shabby. The shower was awful. The hotel name and decoration of the reception are casually, unintentionally(?) racist.
Guest Review for Saracens Hotel, Chelmsford
Lorraine
Mature Couple
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"Absolute .... hole"
Turned up and they allocated me a twin room radiator hanging off the wall stains on the carpet mirror on the floor sent my husband to go and get the room changed as we had paid for a double and we had… Read more
"Absolute .... hole"
Turned up and they allocated me a twin room radiator hanging off the wall stains on the carpet mirror on the floor sent my husband to go and get the room changed as we had paid for a double and we had to wait 30mins for one to be made up the room was a .... hole just like the twin room Read less
Likes:
I didn't have to walk far from the venue
Dislikes:
Yes the room was discracefull,how any business can make any profit from such a discraceful hotel
Guest Review for Saracens Hotel, Chelmsford
Adam
Group of Adults
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
"Too Hot"
Our room ans all of our friends rooms were much much too hot even with the windows open. Bearing in mind it's end of october that shouldn't be the case.
We all felt ill when we woke up.… Read more
"Too Hot"
Our room ans all of our friends rooms were much much too hot even with the windows open. Bearing in mind it's end of october that shouldn't be the case.
We all felt ill when we woke up. Read less
Likes:
The good location.
Dislikes:
All of it apart from the location
Guest Review for Saracens Hotel, Chelmsford
Kristina
Alone
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
5
"worst stay of my life"
The best quality of the hotel is it's location.
This place should only be used if attending an event at the hotel and need somewhere to crash after the party. Apart from that it's not even value for… Read more
"worst stay of my life"
The best quality of the hotel is it's location.
This place should only be used if attending an event at the hotel and need somewhere to crash after the party. Apart from that it's not even value for money Read less
Likes:
location
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
Anne
Alone
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"Backpacker Hostel pretending to be a hotel"
The room was shabby and dirty. The furniture was chipped. The fan was full of muck and would be a danger if switched on.
But the worst thing was the lock was broken. It had been broken for some time… Read more
"Backpacker Hostel pretending to be a hotel"
The room was shabby and dirty. The furniture was chipped. The fan was full of muck and would be a danger if switched on.
But the worst thing was the lock was broken. It had been broken for some time . Someone had tried to realign it with a tea spoon. When I expressed concern of the safety aspects of this, especially as a lone female, the night manager became very rude.
Please read all the reviews before booking. The one star reviews it gets are absolutely justified. Read less
Likes:
It is in a good location.
Dislikes:
See above.
Guest Review for Saracens Hotel, Chelmsford
Manuel
Mature Couple
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
3
"Room very old , noise,WiFi doesn't working in room 10,"
My mother and me were there,we couldn't sleep very well because next to our room some people doing to much noise,also there was scape water in the toilet, hot water doesn't work and it's very difficul… Read more
"Room very old , noise,WiFi doesn't working in room 10,"
My mother and me were there,we couldn't sleep very well because next to our room some people doing to much noise,also there was scape water in the toilet, hot water doesn't work and it's very difficult to close the room outside because hasn't got handle.
Finally I forgot a charger in my room I call some body "man" told me OK I'll check and I 'll call you back but still waiting...... Read less
Likes:
Is in city centre, the room is no bad if you give a room in conditions.
I'm speaking about room 10.
Dislikes:
I was explained everything before I can understand why no body check the room if everything is in perfect condition before to give to the costumers.
Guest Review for Saracens Hotel, Chelmsford
C
Alone
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Worst stay of my life"
Awful... Very loud people stay here, usually drunks.
Banging on people's doors trying to get in and the staff just allow them to do it because they've made a few extra for allowing them to stay.… Read more
"Worst stay of my life"
Awful... Very loud people stay here, usually drunks.
Banging on people's doors trying to get in and the staff just allow them to do it because they've made a few extra for allowing them to stay.

Demolish the place and start again! Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for Saracens Hotel, Chelmsford
Charlie
Alone
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
1
"Not sure how this place is still open to be perfectly honest!"
A couple of nights in Chelmsford is all I wanted. Fifty per night, you'd expect a comfortable bed and to be fair that was delivered. The noise on the other hand, not the greatest. The building is old,… Read more
"Not sure how this place is still open to be perfectly honest!"
A couple of nights in Chelmsford is all I wanted. Fifty per night, you'd expect a comfortable bed and to be fair that was delivered. The noise on the other hand, not the greatest. The building is old, so no double glazing..this means that you'll hear all the noise from the bars music and the loud speakers situated just below your bedroom windows, along with the crowds that gather on a Monday and Tuesday night... I can only imagine what it's like on a Friday or a Saturday! Food is awful (avoid).. Read less
Likes:
The location
Dislikes:
The bathroom floor tiles where loose all over. Many of them were missing, making walking around barefooted a little dangerous. The sink was cracked, the mirror filthy and the bath horrible.
Guest Review for Saracens Hotel, Chelmsford
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