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Saracens Hotel Chelmsford
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 2.1
See all 36 reviews
3 High street

Chelmsford, 

Essex, 


CM1 1BE,  England
Average Guest Rating for Saracens Hotel, Chelmsford
Guest reviews for Saracens Hotel, Chelmsford are provided by real guests who have actually stayed at the property.
Rooms:
1.9
Value:
2.5
Friendliness:
2.9
Cleanliness:
2.6
Facilities:
2.0
Staff service:
2.6
Location:
4.3
Breakfast:
1.6
Guest Rating:
2.1
From 36 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
James
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
"Good location and value for money"
It was nice and comfortable.… Read more
"Good location and value for money"
It was nice and comfortable. Read less
Likes:
The freedom to come and go as I please.
Dislikes:
For the price, I think breakfast should have been included. Would have preferred a room at the back away from the morning sunlight
Guest Review for Saracens Hotel, Chelmsford
Shane
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
"Did the job."
Brief.… Read more
"Did the job."
Brief. Read less
Likes:
The price, bargain.
Night porter very helpful indeed.
Dislikes:
No windows in the room and only noticed it was an internal room after I had booked, my fault.
No air con but for the price I paid cant complain.
Guest Review for Saracens Hotel, Chelmsford
steve
Group of Adults
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
"Go elsewhere"
Noisy, roof leaked.… Read more
"Go elsewhere"
Noisy, roof leaked. Read less
Likes:
There was a cash point close by
Dislikes:
See above
Guest Review for Saracens Hotel, Chelmsford
JUAN ANTONIO
Young Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
"Not value for money"
We decided to stay in Chelmsford for visiting London the next day.… Read more
"Not value for money"
We decided to stay in Chelmsford for visiting London the next day. Read less
Likes:
It was near the centre of Chelmsford and not far from the Station.
Dislikes:
The Television did not work. The music was very very noisy until 3 pm. In the façade there was an ad saying that there was rooms from a price but the cheapest was the double. It was misleading.
Guest Review for Saracens Hotel, Chelmsford
Adrian
Group of Adults
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
2
Location:
5
"Bad"
A bed in our room had collapsed, we informed reception about this but no action was taken. How on earth do you expect people to sleep on a very badly broken bed? The carpet was very heavily stained, c… Read more
"Bad"
A bed in our room had collapsed, we informed reception about this but no action was taken. How on earth do you expect people to sleep on a very badly broken bed? The carpet was very heavily stained, chunks of plaster missing from walls, light fixtures hanging off the wall. Terrible! I will never stay at Saracen again and will advise others to do the same. Read less
Likes:
Location
Dislikes:
Everything
Guest Review for Saracens Hotel, Chelmsford
Anthony
Alone
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
"Never again at any price"
Appalling… Read more
"Never again at any price"
Appalling Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for Saracens Hotel, Chelmsford
ANDREW
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
5
"couldent believe it"
room crap stains on bed mattress knackered thinnest pillows ive ever seen kettle broke 2nd one only worked if i pressed down on it shower head held on with mastic and bad lime scale and i think there… Read more
"couldent believe it"
room crap stains on bed mattress knackered thinnest pillows ive ever seen kettle broke 2nd one only worked if i pressed down on it shower head held on with mastic and bad lime scale and i think theres flies carpet bad strains ive stayed here 3 times in rooms 2 3 and 1 number2 cant open windows and no where to hang clothes number 2 was ok number 1 should be condeemed Read less
Likes:
on the plus side i enjoyed a nice steak and a nice pint and the 2 girls were good
Dislikes:
i dident like anything about it really you could say 50 quid is cheap and you get what you pay for but ive traveled the world and even an indian budget beat this however the place has many crap review
Guest Review for Saracens Hotel, Chelmsford
ELENA
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"No recomendable"
Por decirlo suavamente el sitio ha visto tiempos mejores. Todo está en un estado lamentable. El colchón estaba todo sucio casi me dieron ganas de vomitar. Ruidoso, se puede oir el vuelo de una mosca e… Read more
"No recomendable"
Por decirlo suavamente el sitio ha visto tiempos mejores. Todo está en un estado lamentable. El colchón estaba todo sucio casi me dieron ganas de vomitar. Ruidoso, se puede oir el vuelo de una mosca en la habitación de al lado.
Además, cuando hice la reserva online me costo 50 libras (sin opción a cancelación) pero cuando llegue al sitio ofertan habitaciones por 30 libras.
Muy caraduras.
El servicio malísimo casi les molestó hacer el check in a mi llegada porque les quitaba de hacer otras co Read less
Likes:
Lo único bueno es la localización
Dislikes:
None
Guest Review for Saracens Hotel, Chelmsford
sammi
Family with young Children
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"absolutly disgustig"
the room was filthy . the walls had holes in the curtains hung on string. no remote for the tv. the kettle lid broken and just left balanced on the top. we requested extra pillows and after a third at… Read more
"absolutly disgustig"
the room was filthy . the walls had holes in the curtains hung on string. no remote for the tv. the kettle lid broken and just left balanced on the top. we requested extra pillows and after a third attempt for this request were told rather rudely and abruptly they had none . there were holes in the beds the mattress were only fit for the bin. the toilet did not flush properly . the reception area needs a good clean and decorating . the room carpet was fit for the skip.holes in the cupboards. Read less
Likes:
nothing.
Dislikes:
the total experiance was shocking especially having my child with me the room was not worth the 90.00 i paid.
Guest Review for Saracens Hotel, Chelmsford
Katie
Alone
Stayed: Mar '14
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
5
"Great location, terrible facilties-awful bed, poor cleaning, on/off wifi, shower wall fitting missin"
The locaiton was perfect for my needs, but the room was poorly cleaned with hairs throughout the bathroom when I arrived and my used glasses remaining every day for the whole 5 days of my staff. Staff… Read more
"Great location, terrible facilties-awful bed, poor cleaning, on/off wifi, shower wall fitting missin"
The locaiton was perfect for my needs, but the room was poorly cleaned with hairs throughout the bathroom when I arrived and my used glasses remaining every day for the whole 5 days of my staff. Staff were absent and unfriendly except for a new staff member who had his first day and was lovely. The bed was so uncomfortable, like chicken wire with a sheet over it. The shower fixtures were missing with just holes in the wall and I had to go to reception for instructions on how to use it. Read less
Likes:
The location was great for my work in High Street, it was close to the station and above the pub and other food and bar places
Dislikes:
There were ever any staff. There was no phone in the room and no security presence in the weekend evenings so when a man was banging on my door for 15 mins yelling let me in at 4am I had help.
Guest Review for Saracens Hotel, Chelmsford
Page: 1 | 2 | 3 | 4 Next
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