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The Cross Keys Saffron Walden
Inn
Guest Rating: 3.7
See all 76 reviews
32 High Street

Saffron Walden, 

Essex, 


CB10 1AX,  United Kingdom
Average Guest Rating for The Cross Keys, Saffron Walden
Guest reviews for The Cross Keys, Saffron Walden are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.5
Friendliness:
4.0
Cleanliness:
4.0
Facilities:
3.6
Staff service:
3.8
Location:
4.3
Breakfast:
3.7
Guest Rating:
3.7
From 76 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Chris
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very relaxing stay on a busy business trip!"
Spent a night at the Cross Keys whilst traveling between London and Haverhill. Was only there for the evening and following morning, but made a great base to get some work done in between meetings in… Read more
"Very relaxing stay on a busy business trip!"
Spent a night at the Cross Keys whilst traveling between London and Haverhill. Was only there for the evening and following morning, but made a great base to get some work done in between meetings in a relaxing setting. Read less
Likes:
Very comfortable room, staff were great and really helpful
Dislikes:
Nope!
Guest Review for The Cross Keys, Saffron Walden
PETER
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A Really Great Time"
When we arrived for a late lunch, they experiencing an unforeseen high level of customers. The staff were really busy and our drinks order got lost in the process. To make up for it though, we weren'… Read more
"A Really Great Time"
When we arrived for a late lunch, they experiencing an unforeseen high level of customers. The staff were really busy and our drinks order got lost in the process. To make up for it though, we weren't charged for that round of drinks and we had a most delicious lunch - so ended up being a very good experience.
We had the most fabulous room above the 17th Century stables - it looked like one you would find in a boutique hotel. The bed was very comfortable and there was air con which was welcome Read less
Likes:
Fabulous room and delicious lunch and breakfast food. The staff were really lovely and it was a great location - right in the centre of Saffron Walden. We'll definitely be staying here again.
Dislikes:
Nothing
Guest Review for The Cross Keys, Saffron Walden
Mark
Alone
Stayed: Jul '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Fine"
Ok… Read more
"Fine"
Ok Read less
Likes:
Good Location, Good service nice breakfast
Dislikes:
None
Guest Review for The Cross Keys, Saffron Walden
Chris
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"N/A"
N/A… Read more
"N/A"
N/A Read less
Likes:
N/A
Dislikes:
None
Guest Review for The Cross Keys, Saffron Walden
ian
Mature Couple
Stayed: Jun '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
2
"Disappointing hotel in a very nice town"
We stayed on a Saturday evening using Saffron Walden as a base to visit Cambridge and the local area over two days.… Read more
"Disappointing hotel in a very nice town"
We stayed on a Saturday evening using Saffron Walden as a base to visit Cambridge and the local area over two days. Read less
Likes:
Didn't find anything about the hotel that was really positive - staff very young and no real sign of a manager who was overseeing operations.
Dislikes:
Surly asst manager on arrival, room dusty, only 1 bath towel but worst of all the hotel was full with wedding guests - bar open until 1.30am, we were woken up by very noisy guests at 2.15am - terrible
Guest Review for The Cross Keys, Saffron Walden
Ann
Alone
Stayed: Jun '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Excellent value for money"
Brief stay but very pleasant.… Read more
"Excellent value for money"
Brief stay but very pleasant. Read less
Likes:
The room, meals and service.
Dislikes:
The hotel is on a busy road which makes the bedrooms at the front very noisy until quite Kate at night.
Guest Review for The Cross Keys, Saffron Walden
Audrey
Mature Couple
Stayed: Jun '18
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
1
"Lovely old inn with modern rooms"
We stayed here for one night in order to visit the Fry Art Gallery. Despite being at the front of the hotel our room was quiet, nicely decorated with tea and coffee making facilities. The only draw… Read more
"Lovely old inn with modern rooms"
We stayed here for one night in order to visit the Fry Art Gallery. Despite being at the front of the hotel our room was quiet, nicely decorated with tea and coffee making facilities. The only draw back was that we don’t use modern coffee machines and the kettle was very small and the cups dirty at the bottom. We had an evening meal here and an included breakfast. Read less
Likes:
The staff were friendly and obliging. We were given fresh milk on request. The location of the hotel is ideal for exploring the town and has its own parking.
Dislikes:
The dirty cups were disappointing but we had two of our own in the car. While all our meals were good portion size wise anything fried was very greasy and the breakfast bacon was hard and dry.
Guest Review for The Cross Keys, Saffron Walden
Stuart
Alone
Stayed: Jun '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
"Nice"
Room was lovely but very hot. Plenty of tea in room but no ordinary tea, only the more unusual ones.… Read more
"Nice"
Room was lovely but very hot. Plenty of tea in room but no ordinary tea, only the more unusual ones. Read less
Likes:
The room and the friendly staff
Dislikes:
Despite being promised an email itemised bill and also going on website contact and requesting it, to date it still hasnt been sent. Rang pub but no answer on the phone.
Guest Review for The Cross Keys, Saffron Walden
gillian
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"fantastic quality accommodation in an interesting location"
the room was a real wow - & in a really historic building. we had dinner in the pub & it was excellent. breakfast was superb in both quality & quantity. a great place & worth the money… Read more
"fantastic quality accommodation in an interesting location"
the room was a real wow - & in a really historic building. we had dinner in the pub & it was excellent. breakfast was superb in both quality & quantity. a great place & worth the money Read less
Likes:
the room, shower, bath, very comfy bed
Dislikes:
no toiletries provided in the room - think this was an oversight but when we mentioned they were supplied. also no kettle & coffee machine no good for tea & hot chocokatr but again this was sorted
Guest Review for The Cross Keys, Saffron Walden
ENRICO
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"Comodità inglese"
Visita della città e dintorni… Read more
"Comodità inglese"
Visita della città e dintorni Read less
Likes:
Il paese Suffron Walden è la campagna
Dislikes:
No
Guest Review for The Cross Keys, Saffron Walden
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