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The Cross Keys Saffron Walden
Inn
Guest Rating: 3.8
See all 81 reviews
32 High Street

Saffron Walden, 

Essex, 


CB10 1AX,  United Kingdom
Average Guest Rating for The Cross Keys, Saffron Walden
Guest reviews for The Cross Keys, Saffron Walden are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.5
Friendliness:
4.1
Cleanliness:
4.0
Facilities:
3.7
Staff service:
3.9
Location:
4.3
Breakfast:
3.7
Guest Rating:
3.8
From 81 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Sally
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous place"
We had a great dinner, overnight stay and breakfast at the Cross Keys. Menus for both dinner and breakfast offered healthy, fresh and above all really well cooked dishes. The staff were really helpfu… Read more
"Fabulous place"
We had a great dinner, overnight stay and breakfast at the Cross Keys. Menus for both dinner and breakfast offered healthy, fresh and above all really well cooked dishes. The staff were really helpful and friendly and we felt really well looked after. Read less
Likes:
The environment and the food on offer were excellent
Dislikes:
Only slight niggle was the parking but given the hotel's location this is completely understandable and the local public car park is only a few minutes walk.
Guest Review for The Cross Keys, Saffron Walden
Janice
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great stay"
Great overnight stay ay the Cross Keys. Staff couldn’t have been friendlier. Lunch was fresh and generous, rooms were clean and comfy, breakfast was excellent! Definitely would come back! Taking i… Read more
"Great stay"
Great overnight stay ay the Cross Keys. Staff couldn’t have been friendlier. Lunch was fresh and generous, rooms were clean and comfy, breakfast was excellent! Definitely would come back! Taking into account, food, location and staff, will definitely return! Read less
Likes:
Location, staffs attitude and food
Dislikes:
Outside the Room was probably noisier than we would like, but if you stay in and old coaching hotel in the middle of town, you must expect this
Guest Review for The Cross Keys, Saffron Walden
Anthony
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Business overnighter"
Very pleasant place to stay… Read more
"Business overnighter"
Very pleasant place to stay Read less
Likes:
Food is Devine
Dislikes:
Paint in shower peeling off need to get that sorted in room 4 as spoils the experience of the stay.
Guest Review for The Cross Keys, Saffron Walden
Thomas
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Unique property with top notch staff"
Had a very nice stay at this inn. Location is well situated within the town of Saffron Walden and convenient to visiting Chesterton Park Facilities.… Read more
"Unique property with top notch staff"
Had a very nice stay at this inn. Location is well situated within the town of Saffron Walden and convenient to visiting Chesterton Park Facilities. Read less
Likes:
Unique and updated room. Historic and well run inn.
Dislikes:
It was uncharacteristically hot during my stay and I spent a very hot night there before discovering that the room had air conditioning. It could have been turned on prior to my arrival
Guest Review for The Cross Keys, Saffron Walden
Chris
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very relaxing stay on a busy business trip!"
Spent a night at the Cross Keys whilst traveling between London and Haverhill. Was only there for the evening and following morning, but made a great base to get some work done in between meetings in… Read more
"Very relaxing stay on a busy business trip!"
Spent a night at the Cross Keys whilst traveling between London and Haverhill. Was only there for the evening and following morning, but made a great base to get some work done in between meetings in a relaxing setting. Read less
Likes:
Very comfortable room, staff were great and really helpful
Dislikes:
Nope!
Guest Review for The Cross Keys, Saffron Walden
PETER
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A Really Great Time"
When we arrived for a late lunch, they experiencing an unforeseen high level of customers. The staff were really busy and our drinks order got lost in the process. To make up for it though, we weren'… Read more
"A Really Great Time"
When we arrived for a late lunch, they experiencing an unforeseen high level of customers. The staff were really busy and our drinks order got lost in the process. To make up for it though, we weren't charged for that round of drinks and we had a most delicious lunch - so ended up being a very good experience.
We had the most fabulous room above the 17th Century stables - it looked like one you would find in a boutique hotel. The bed was very comfortable and there was air con which was welcome Read less
Likes:
Fabulous room and delicious lunch and breakfast food. The staff were really lovely and it was a great location - right in the centre of Saffron Walden. We'll definitely be staying here again.
Dislikes:
Nothing
Guest Review for The Cross Keys, Saffron Walden
Jon
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely place to stay, friendly & helpful staff, excellent breakfast"
Classical old style family hotel… Read more
"A lovely place to stay, friendly & helpful staff, excellent breakfast"
Classical old style family hotel Read less
Likes:
A lovely place to stay, friendly & helpful staff, excellent breakfast
Dislikes:
Roadside rooms could have a little more soundproofing, as a little noisy
Guest Review for The Cross Keys, Saffron Walden
Mark
Alone
Stayed: Jul '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Fine"
Ok… Read more
"Fine"
Ok Read less
Likes:
Good Location, Good service nice breakfast
Dislikes:
None
Guest Review for The Cross Keys, Saffron Walden
Chris
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"N/A"
N/A… Read more
"N/A"
N/A Read less
Likes:
N/A
Dislikes:
None
Guest Review for The Cross Keys, Saffron Walden
ian
Mature Couple
Stayed: Jun '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
2
"Disappointing hotel in a very nice town"
We stayed on a Saturday evening using Saffron Walden as a base to visit Cambridge and the local area over two days.… Read more
"Disappointing hotel in a very nice town"
We stayed on a Saturday evening using Saffron Walden as a base to visit Cambridge and the local area over two days. Read less
Likes:
Didn't find anything about the hotel that was really positive - staff very young and no real sign of a manager who was overseeing operations.
Dislikes:
Surly asst manager on arrival, room dusty, only 1 bath towel but worst of all the hotel was full with wedding guests - bar open until 1.30am, we were woken up by very noisy guests at 2.15am - terrible
Guest Review for The Cross Keys, Saffron Walden
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