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The Crown House Hotel Saffron Walden
AA 3 Stars Hotel
Hotel
Guest Rating: 4.3
See all 80 reviews
Great Chesterford

Saffron Walden, 

Essex, 


CB10 1NY ,  United Kingdom
Average Guest Rating for The Crown House Hotel, Saffron Walden
Guest reviews for The Crown House Hotel, Saffron Walden are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.5
Guest Rating:
4.3
From 80 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
AnneMarie
Mature Couple
Stayed: Nov '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A comfortable stay"
We had a good room with comfortable beds. Friendly staff.… Read more
"A comfortable stay"
We had a good room with comfortable beds. Friendly staff. Read less
Likes:
It was convenient and suited our needs very well.
Dislikes:
None
Guest Review for The Crown House Hotel, Saffron Walden
Caroline
Group of Adults
Stayed: Oct '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Excellent, friendly service."
Booked around a visit to Duxford, for which it was ideally placed.… Read more
"Excellent, friendly service."
Booked around a visit to Duxford, for which it was ideally placed. Read less
Likes:
The hosts were exceptionally friendly and helpful. Although no longer offering food, there were 2 excellent pubs within walking distance.
Dislikes:
No. The building is a little tired but is a property of character so we were happy to overlook that.
Response from The Crown House Hotel:
We really appreciate your kind comments and are happy that we all played a part in making your stay enjoyable. It does seem, though, by your scores that we could improve cleaning, we will look into that. We are so pleased when we learn that our guests enjoy this wonderful old building as much as we do. Our latest proposed improvement to the hotel is to renovate our conservatory. We no longer serve food in the evening, but we get consistently good feedback from our guest about both pubs.
Guest Review for The Crown House Hotel, Saffron Walden
Andrew
Group of Adults
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable, clean and a bit quirky."
Weekend visit to see airshow.… Read more
"Comfortable, clean and a bit quirky."
Weekend visit to see airshow. Read less
Likes:
Good location for Duxford. Beds very comfortable.
Dislikes:
No
Response from The Crown House Hotel:
We take quirky as a huge compliment, thank you. Really pleased to hear that our beds are so comfortable. We are lucky, being so close to Duxford, we hope you had a lovely visit to the museum and the air show. Thank you for saying that you would recommend us to a friend, and for taking the trouble to write a review.
Guest Review for The Crown House Hotel, Saffron Walden
Don
Alone
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Great service, great value."
Stayed for 1 night while on business. I often stay here when working in Sawston.… Read more
"Great service, great value."
Stayed for 1 night while on business. I often stay here when working in Sawston. Read less
Likes:
The beds are tremendously comfortable and you get a great night's sleep as it's very quiet.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for your kind comments. We are really pleased that you find our rooms comfortable and that you clearly feel well rested with us. I think it is the biggest compliment that you choose to stay with us regularly , on our part we love to see our regular faces. We look forward to next the time.
Guest Review for The Crown House Hotel, Saffron Walden
Margot M
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Pleasant 1 night stay"
Pleasant 1 night stay… Read more
"Pleasant 1 night stay"
Pleasant 1 night stay Read less
Likes:
Pleasant 1 night stay
Dislikes:
None
Response from The Crown House Hotel:
Thank you for posting a review of your stay with us,we appreciate you taking the time to do so. We are pleased to learn that you had a peasant stay with us and that you would recommend us to a friend.
Guest Review for The Crown House Hotel, Saffron Walden
Pauline
Family with young Children
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly staff and a good sized room"
We stayed one night before a visit to Duxford Aircraft Museum. Very handy location. The hotel is a lovely old building. Our room was a good size and contained a sofa bed and an extra bed. Car park… Read more
"Friendly staff and a good sized room"
We stayed one night before a visit to Duxford Aircraft Museum. Very handy location. The hotel is a lovely old building. Our room was a good size and contained a sofa bed and an extra bed. Car parking was available. No meals are available at the hotel and we walked to one of the 2 local pubs in the village for a meal (under 10 minute walk). Read less
Likes:
Friendly staff
Dislikes:
As it was a nice evening our walk to the local pub for a meal was a nice stroll (but not if it had it been pouring with rain). Shame no restaurant but 2 local pubs nearby.
Response from The Crown House Hotel:
Thank you for writing a review of you stay with us. Really appreciate that you would recommend us to a friend. We are sorry that we do not serve evening meals, we have done our best to make that clear. We do serve a Full English Breakfast ,we use local free range eggs and Newmarket Sausages. We have consistently good feedback regarding the food available in the village. We have umbrellas available to borrow if it is raining. We are not in a position at this time to reopen the restaurant.
Guest Review for The Crown House Hotel, Saffron Walden
Lawrence
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just what we needed"
One overnight stay (from Solihull) to visit event at Audley End House… Read more
"Just what we needed"
One overnight stay (from Solihull) to visit event at Audley End House Read less
Likes:
Friendly welcome, good advice re eating out, breakfast was ideal.
Dislikes:
None
Response from The Crown House Hotel:
Audley End is a lovely destination and we are pleased to read that you enjoyed your stay with us so much.Thank you for taking the time to write a review of your stay.
Guest Review for The Crown House Hotel, Saffron Walden
Kevin
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Stay over for funeral"
Under the circumstances we had a fantastic two days and well looked after. The room was spacious, comfortable and clean.… Read more
"Stay over for funeral"
Under the circumstances we had a fantastic two days and well looked after. The room was spacious, comfortable and clean. Read less
Likes:
Breakfast was plentiful and cooked English was very tasty. Staff were very pleasant
Dislikes:
None
Response from The Crown House Hotel:
Thank you for your kind comments. We were really pleased that under the circumstances you enjoyed your stay with us. We appreciate you taking the time to post a review.
Guest Review for The Crown House Hotel, Saffron Walden
Sandrine
Family with older Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Juste pour 1 nuit"
La literie est un peu vieillotte.
La chambre familiale est suffisamment spacieuse mais les portes sont basses : mon mari s'est violemment cogné la tête en revenant de la salle de bain au petit matin.… Read more
"Juste pour 1 nuit"
La literie est un peu vieillotte.
La chambre familiale est suffisamment spacieuse mais les portes sont basses : mon mari s'est violemment cogné la tête en revenant de la salle de bain au petit matin... Read less
Likes:
Parking gratuit
Proximité de l'autoroute
Calme
Dislikes:
Les portes sont basses
Les lits manquent de confort
Response from The Crown House Hotel:
J'utilise Google Traduction. Merci d'avoir écrit un commentaire de votre séjour avec nous. Je suis désolé que votre mari a cogné sa tête. Nous sommes un très ancien relais de poste, ce qui signifie que nous sommes par l'ancienne route et que nous détenons un bâtiment classé, donc nous ne pouvons pas augmenter la hauteur des cadres de portes. J'ai aussi été désolé de lire que vous n'avez pas trouvé le lit confortable.La préférence matresse est un choix très personnel. Merci pour vos gentils comme
Guest Review for The Crown House Hotel, Saffron Walden
Fergus
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Pleasant stay in a historic setting"
One night B&B to catch up with family for a birthday.… Read more
"Pleasant stay in a historic setting"
One night B&B to catch up with family for a birthday. Read less
Likes:
Lovely room, comfortable bed
Dislikes:
The hotel was a little tired and the room was cool when we arrived.Could hear upstairs occupant moving about
Response from The Crown House Hotel:
We really appreciate you taking the time to write a review of your stay.Really pleased to read that you had a comfortable stay with us, we were sorry that you were disturbed by noisy guests, we are restricted in what we can do with sound proofing as we are a listed building. If you would like to visit again, please let us know that you would like an upstairs room.
Guest Review for The Crown House Hotel, Saffron Walden
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