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The Crown House Hotel Saffron Walden
AA 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 50 reviews
Great Chesterford

Saffron Walden, 

Essex, 


CB10 1NY ,  United Kingdom
Average Guest Rating for The Crown House Hotel, Saffron Walden
Guest reviews for The Crown House Hotel, Saffron Walden are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.7
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 50 reviews
Sort:Guest Reviews
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CLIVE
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Excellent… Read more
"Excellent"
Excellent Read less
Likes:
Great Room, Nice place. Nice staff
Dislikes:
Too short
Guest Review for The Crown House Hotel, Saffron Walden
Keith
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"First Class Hotel in every respect"
Relaxing.… Read more
"First Class Hotel in every respect"
Relaxing. Read less
Likes:
Frlyness and food.
Dislikes:
Problem with new shower tap.
Guest Review for The Crown House Hotel, Saffron Walden
Peter
Mature Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A comfortable base to visit Saffron Walden"
My wife and I were getting away for a few days. I work from home full-time, and during annual leave I like to escape somewhere. With the pound lower, now is the time to explore England. Saffron Walden… Read more
"A comfortable base to visit Saffron Walden"
My wife and I were getting away for a few days. I work from home full-time, and during annual leave I like to escape somewhere. With the pound lower, now is the time to explore England. Saffron Walden is an extraordinary place, cut-off from the hustle and bustle of elsewhere; and the Crown House is an excellent base from which to explore. We had a comfortable and enjoyable stay. Read less
Likes:
The staff were friendly and accommodating.
Dislikes:
There were a few ants in our room, but we were in the country!
Guest Review for The Crown House Hotel, Saffron Walden
David
Mature Couple
Stayed: Apr '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
3
"Nice overnight stop"
Nice overnight stop after attending an on site wedding reception. Strange to have breakfast served from 08.30 to 09.30 on a Sunday morning following an early hours of the morning finish to a hotel fun… Read more
"Nice overnight stop"
Nice overnight stop after attending an on site wedding reception. Strange to have breakfast served from 08.30 to 09.30 on a Sunday morning following an early hours of the morning finish to a hotel function but a nice hotel in a great location. Read less
Likes:
Nice friendly staff and a comfy, cosy bar (albeit very crowded!)
Dislikes:
VERY disappointed to see the refrigeration unit housing the premium bottled beers in the bar 'hidden' behind some material covering to prevent sale in preference to a single unlabelled cask of beer!
Response from The Crown House Hotel:
We really appreciate guest feedback, thank you fro writing a review of your stay with us. We are really pleased that you enjoyed your stay with us, and would recommend us to a friend. I am sorry that we were not serving our premium bottled beers, the groom especially wanted us to have a barrel of Wherry instead. I am sorry that you could not see the Wherry label, there was a display badge, I am not sure why that was not visible. We will have a look at our Sunday breakfast times.
Guest Review for The Crown House Hotel, Saffron Walden
Kit
Alone
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable"
Convenient for work… Read more
"Comfortable"
Convenient for work Read less
Likes:
Friendliness and excellent breakfast
Dislikes:
None
Response from The Crown House Hotel:
Thank you for writing a review of your stay with us. We are really pleased that you enjoyed your breakfast so much and that you would recommend us . We could not ask for more.
Guest Review for The Crown House Hotel, Saffron Walden
Anna
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent"
I had a really peaceful evening and thoroughly enjoyed the room and the tranquillity.… Read more
"Excellent"
I had a really peaceful evening and thoroughly enjoyed the room and the tranquillity. Read less
Likes:
Friendly, flexible and efficient
Dislikes:
None
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay at The Crown House. We are really happy to hear that you had a tranquil and peaceful stay with us. It is lovely to hear that your stay with us was all we would wish it to be.
Guest Review for The Crown House Hotel, Saffron Walden
Lynda
Group of Adults
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable over night stay in a good location"
Clean spacious room with all facilities required for an overnight stay. Breakfast was efficient and good quality.… Read more
"Comfortable over night stay in a good location"
Clean spacious room with all facilities required for an overnight stay. Breakfast was efficient and good quality. Read less
Likes:
In a good location for our needs
Dislikes:
None
Response from The Crown House Hotel:
We really value guests feedback, thank you for taking the time to write a review of your stay with us.We are really pleased that you had a comfortable stay with us and enjoyed your breakfast.
Guest Review for The Crown House Hotel, Saffron Walden
Tori
Young Couple
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"A lovely overnight escape"
My husband and I thoroughly enjoyed our stay at the Crown House Hotel. The staff were lovely and the room was very comfortable and clean. We also particularly appreciated how the chef accommodated m… Read more
"A lovely overnight escape"
My husband and I thoroughly enjoyed our stay at the Crown House Hotel. The staff were lovely and the room was very comfortable and clean. We also particularly appreciated how the chef accommodated my husband's special dietary requirements for dinner and breakfast. Read less
Likes:
The friendly staff and comfortable accommodation.
Dislikes:
The bathroom facilities were the only slight draw back - the shower pressure was not great and the temperature was difficult to regulate and the bathroom as a whole was a bit dated and do-it-yourself.
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us and your kind comments. We are only too happy to accommodate special dietary requirements. We know, ourselves how disappointing it is to go to eat somewhere and have very little choice. We are sorry that you had problems with your shower. That particular shower was completely replaced last year, including the pump, by an experienced plumbing company. We will get that checked out. Thank you for letting us know.
Guest Review for The Crown House Hotel, Saffron Walden
Terry
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellant hotel & food"
We stayed for one night a friend had a dinner party it was all wonderful.… Read more
"Excellant hotel & food"
We stayed for one night a friend had a dinner party it was all wonderful. Read less
Likes:
Everything was lovely the room, the staff & the food was gorgeous.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for your kind comments, and for taking the time to write a review of your stay with us. We are really happy that your stay with us was all that we would hope it to be.
Guest Review for The Crown House Hotel, Saffron Walden
Rosemary
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Convenient and very comfortable"
We booked an overnight stay as our grandson was holding his engagement party at the hotel. We were booked into the annex which was just acroos the courtyard from the main hotel. The room was simply fu… Read more
"Convenient and very comfortable"
We booked an overnight stay as our grandson was holding his engagement party at the hotel. We were booked into the annex which was just acroos the courtyard from the main hotel. The room was simply furnished butbright and very clean. The en-suite bathroon was clean and there was plenty of hot water for a relaxing bath. Read less
Likes:
Apart from the cold start, everything else was ideal. Staff were polite, accommodating and not intrusive. The breakfast was freshly cooked and hot. A very good stay. Would book again.
Dislikes:
The heating was off when we arrived so the room was cold. Once it had been corrected the room warmed up beautifully.Beautiful wooden floor but a carpet on the floor would be nice.
Response from The Crown House Hotel:
Thank you for your kind comments, and for taking the time to write a review. We are very sorry that the heating was not on when you arrived, we have now replaced the heating timer. We do have a selection of different types of room, the one that you stayed in is the only room without a carpet as it is our low allergy room. Please get in touch next time you book and we can discuss which types of room are available.We are very pleased that you enjoyed your breakfast and your nice hot soak.
Guest Review for The Crown House Hotel, Saffron Walden
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