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Strathearn Hotel Kirkcaldy
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.8
See all 64 reviews
2 Wishart Place

Kirkcaldy, 

Fife, 


KY1 2AS,  Scotland
Average Guest Rating for Strathearn Hotel, Kirkcaldy
Guest reviews for Strathearn Hotel, Kirkcaldy are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.8
Friendliness:
4.5
Cleanliness:
4.0
Facilities:
3.4
Staff service:
4.3
Location:
4.1
Breakfast:
4.2
Guest Rating:
3.8
From 64 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
ruth
Alone
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
5
"interesting disappointments with lack of staff throughout day and night over Thurs-Sat stay"
Lack of staff. No staff at night when other rooms V loud. Woke me up at 23.30 on Thurs. No one to quiet them! Phone diverted to mobile. No apology. 45 mins for full breakfast. 1 morning with mushrooms… Read more
"interesting disappointments with lack of staff throughout day and night over Thurs-Sat stay"
Lack of staff. No staff at night when other rooms V loud. Woke me up at 23.30 on Thurs. No one to quiet them! Phone diverted to mobile. No apology. 45 mins for full breakfast. 1 morning with mushrooms / haggis, other morning none. No one in reception, ever.
Owner promised to have chocolate croissant or doughnut for my friend's birthday breakfast. Did not happen. No apology. One man served bar/ restaurant/reception and prepared food after 20.00 Thursday evening! No wifi code! No hair dryer. Read less
Likes:
Great carrot/coriander soup! Turkey and beef V tender.
Cooked breakfast delicious. Lovely room and view. Foam mattress on slats V comfortable. Nice old building. Sky TV saved me after noise debacle!
Dislikes:
Lack of staff. No one at reception, ever. Continental breakfast was 2 juices and cereal. Broken agreements by owner. No accountability/ apologies for loud yelling in other rooms at nite. No wifi code!
Guest Review for Strathearn Hotel, Kirkcaldy
Ross
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful setting and friendly staff"
Welcoming and helpful staff, best breakfast ever.… Read more
"Beautiful setting and friendly staff"
Welcoming and helpful staff, best breakfast ever. Read less
Likes:
Staff, location and food. Comfy bed and lovely room
Dislikes:
None
Guest Review for Strathearn Hotel, Kirkcaldy
Trevor
Mature Couple
Stayed: Oct '14
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"touring"
Stayed two nights after visiting daughter and family in Edinburgh so we cld tour around Fife.… Read more
"touring"
Stayed two nights after visiting daughter and family in Edinburgh so we cld tour around Fife. Read less
Likes:
Good size bedroom and comfortable bed. Food cooked and served well.
Dislikes:
No instructions for using tea/coffee making machine.
Unbelievable that on the 1st morning there were no eggs available for the cooked breakfast and some of the wines listed were not available in eve
Guest Review for Strathearn Hotel, Kirkcaldy
David
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Ideal For our Needs"
A great location, good weather and the staff were very good in all departments.… Read more
"Ideal For our Needs"
A great location, good weather and the staff were very good in all departments. Read less
Likes:
We enjoyed the freindly staff & pleasant location & the room we had.
Dislikes:
None
Guest Review for Strathearn Hotel, Kirkcaldy
Howard
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Intend to return"
Two night stopover on journey home from dundee to se festival at edinburgh… Read more
"Intend to return"
Two night stopover on journey home from dundee to se festival at edinburgh Read less
Likes:
Lovely welcome, friendly service from everyone, comfy room,
Dislikes:
No
Guest Review for Strathearn Hotel, Kirkcaldy
Ann
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very good service by all staff and going that extra mile with wi-fi problems!"
I noticed throughout our stay of 2 nights that the staffing levels were on the short side. 1 other member of staff would, I think, be helpful for all concerned.
Otherwise the stay was a pleasant one… Read more
"Very good service by all staff and going that extra mile with wi-fi problems!"
I noticed throughout our stay of 2 nights that the staffing levels were on the short side. 1 other member of staff would, I think, be helpful for all concerned.
Otherwise the stay was a pleasant one and would recommend the hotel Read less
Likes:
The staff were very friendly and helpful The food was plentiful and tasty, especially the spicy spaghetti dish! The inclusion of a evening meal in the price was good value.
Dislikes:
The windows did not open fully in the bedroom
Guest Review for Strathearn Hotel, Kirkcaldy
Lisa
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Charming and quaint"
Two nights with delicious breakfast and very friendly and helpful service.… Read more
"Charming and quaint"
Two nights with delicious breakfast and very friendly and helpful service. Read less
Likes:
The staff was very friendly and helpful. The building is so Scottish - like a little castle. :-)
Dislikes:
Better wifi availability would be great.
Guest Review for Strathearn Hotel, Kirkcaldy
Aileen
With a colleague
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"great friendly hotel"
Stayed for one night and cannot fault it. Staff friendly and food excellent.… Read more
"great friendly hotel"
Stayed for one night and cannot fault it. Staff friendly and food excellent. Read less
Likes:
Friendly staff and food excellent.
Dislikes:
No.
Response from Strathearn Hotel:
Thanks for the review, looking forward to seeing you in the future.
Guest Review for Strathearn Hotel, Kirkcaldy
barbara
Mature Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
4
"Dated. In need of a lot of TLC"
Had a decent evening meal and a good breakfast. The staff are a little slap happy, with the chef taking our breakfast order, and staff eating their evening meals in the dining room with the guests. I… Read more
"Dated. In need of a lot of TLC"
Had a decent evening meal and a good breakfast. The staff are a little slap happy, with the chef taking our breakfast order, and staff eating their evening meals in the dining room with the guests. I do understand that the hotel caters mainly for company reps and work men. Read less
Likes:
The car park is good for our motorbike.
Dislikes:
None
Guest Review for Strathearn Hotel, Kirkcaldy
paul
Group of Adults
Stayed: Mar '14
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
5
"adequate"
adequate… Read more
"adequate"
adequate Read less
Likes:
Building and Breakfast
Dislikes:
worst bed I have slept in in any UK hotel
Response from Strathearn Hotel:
Thank you for your comments, we have only taken over the hotel in the last month and we are in the process of replacing all of the beds and furniture in the hotel. The new beds are on order and we are replacing them as soon as we get them. I hope that you will stay with us in the future, and we can only apologise for what we inherited from the previous owners. We are working on rectifying the issues.
Guest Review for Strathearn Hotel, Kirkcaldy
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