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London Inn Cheltenham
AA 3 Stars Inn
Inn
Guest Rating: 3.9
See all 58 reviews
195 London Road

Cheltenham, 

Gloucestershire, 


GL52 6HU,  United Kingdom
Average Guest Rating for London Inn, Cheltenham
Guest reviews for London Inn, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.2
Friendliness:
4.5
Cleanliness:
4.0
Facilities:
3.4
Staff service:
4.3
Location:
4.0
Breakfast:
4.1
Guest Rating:
3.9
From 58 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Alan
With a colleague
Stayed: Jul '18
4
Would recommend to others.
Rooms:
1
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Just a really enjoyable place to stay"
Very comfortable and relaxing… Read more
"Just a really enjoyable place to stay"
Very comfortable and relaxing Read less
Likes:
Friendlinessof staff. Breakfast. Easy going atmosphere
Dislikes:
No
Response from London Inn:
Thank you, glad you enjoyed you stay with us. We look forward to seeing you again, when next in the area.
Guest Review for London Inn, Cheltenham
Ester
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Convenient"
Slept soundly, good breakfast to start the day, close to those we were visiting and easy to find.… Read more
"Convenient"
Slept soundly, good breakfast to start the day, close to those we were visiting and easy to find. Read less
Likes:
No fuss and near to those we were visiting
Dislikes:
We weren't offered more toast or coffee at breakfast!
Response from London Inn:
Thank you for the nice review. We are in quite a convenient spot on the A40, so I`m glad you found us easily. Sorry you weren`t offered more coffee and toast at breakfast, I will speak to my husband about that. Hope to see you again, next time you are in the area.
Guest Review for London Inn, Cheltenham
Clive
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Straight forward friendy welcome."
Easy to book online in a hurry. Convenient location and excellent pub food.… Read more
"Straight forward friendy welcome."
Easy to book online in a hurry. Convenient location and excellent pub food. Read less
Likes:
Quiet.
Dislikes:
None
Response from London Inn:
Thank you, glad you enjoyed your stay with us and your meal. Hope to see you again, next time your in the Cheltenham area.
Guest Review for London Inn, Cheltenham
duncan
Group of Adults
Stayed: Jun '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Disapointed"
Stayed one night for a meeting. room had cobwebs everywhere. this hotel needs some care and attention… Read more
"Disapointed"
Stayed one night for a meeting. room had cobwebs everywhere. this hotel needs some care and attention Read less
Likes:
breakfast was good.
Dislikes:
The rooms needed a good clean. WE were told all rooms were en-suite did not expect to have to walk across landing and use a key to get in bathroom,
Response from London Inn:
ALL but ONE of our rooms are en-suite and it is clearly stated on the booking sites as: "Room with Private Bathroom". I have had words with the cleaner, before even reading this review, as while she was away from work, I could see what has not been done.. My husband and myself pride ourselves on what we have achieved here and not cleaning to the high standard we expect is unacceptable. I hope this doesn`t stop you staying with us again. Thank you
Guest Review for London Inn, Cheltenham
Andrew
Alone
Stayed: Jun '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable stay and good breakfast"
I was visiting family just across the street, so for me the location was ideal. I stayed in a double en-suite.… Read more
"Comfortable stay and good breakfast"
I was visiting family just across the street, so for me the location was ideal. I stayed in a double en-suite. Read less
Likes:
The staff are friendly and welcoming, the room and bed were comfortable, free WiFi, so everything I needed and a really nice breakfast.
Dislikes:
I was worried when I heard quite loud music coming from downstairs, but it stopped at 11pm so that was fine. It was a very windy night which made the windows rattle.Tightening the latches didn't work.
Response from London Inn:
Thank you Andrew for reviewing us. We had some of the windows replaced last year and the others draft proofed, obviously now the wood on the new ones has shrunk back and settled, they are rattling a bit. I will check it out and have them done. Glad you enjoyed your stay with us and the retirement party downstairs, didn`t disturb you too much. Thank you.
Guest Review for London Inn, Cheltenham
Derek
Alone
Stayed: Apr '18
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Racing trip"
Racing trip… Read more
"Racing trip"
Racing trip Read less
Likes:
Breakfast
Dislikes:
I little expensive
Response from London Inn:
Thank you for reviewing us. I am a little surprised, you thought we where expensive, we gave you a free up-grade to a double, did you mean the room or the bar ?
Guest Review for London Inn, Cheltenham
Dave
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"SUnited my needs perfectly"
Very enjoyable… Read more
"SUnited my needs perfectly"
Very enjoyable Read less
Likes:
As above
Dislikes:
Not really
Guest Review for London Inn, Cheltenham
Julie
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Visiting Family in the area"
I really enjoyed my stay here and shall be happy to come again. I can recommend this lovely family fun hotel.… Read more
"Visiting Family in the area"
I really enjoyed my stay here and shall be happy to come again. I can recommend this lovely family fun hotel. Read less
Likes:
The relax atmosphere and the comfort of the bed.
Dislikes:
The first night was great, but on the second evening there was a strange noise in the room next to mine. This woke me up and I discovered next day that it had come from the 'boiler room' adjacant.
Response from London Inn:
Thank you ! We are please you enjoyed your stay with us. We will investigate the boiler issue, thank you for letting us know. Sorry it disturbed your sleep. Look forward to seeing your again, when you next visit Cheltenham.
Guest Review for London Inn, Cheltenham
Joyce
Alone
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Ideal location, friendly staff."
Pleasant… Read more
"Ideal location, friendly staff."
Pleasant Read less
Likes:
Upgraded room received, nice breakfast. Evening meals available.
Dislikes:
None
Response from London Inn:
Thank you for reviewing us. Hope to seeing you again, on your next visit to Cheltenham.
Guest Review for London Inn, Cheltenham
Brynley
Group of Adults
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Ideal choice for pub/inn stay in Cheltenham"
Excellent short break in Cheltenham, with the ambiance of the London Inn from the owners and staff to the locals a major factor to the weekend. Location of premises with bus stop very close but only a… Read more
"Ideal choice for pub/inn stay in Cheltenham"
Excellent short break in Cheltenham, with the ambiance of the London Inn from the owners and staff to the locals a major factor to the weekend. Location of premises with bus stop very close but only a 25 min walk to center (mid 60's to early 70's pace) meant we were able not to use car. Read less
Likes:
Friendliness of everyone at the Inn and a good choice of food and well kept beer. Comfortable accommodation was up to the standard for a 3 star rating. Dining facilities were excellent.
Dislikes:
Unfortunately the only room available was not en suite so the trek across the landing was a little off putting but the provision by the Inn of bath robes certainly helped
Response from London Inn:
Thank you very much for your very factual review. We do our very best to make our customers stay, as enjoyable as possible. Room 8 is the only room, which isn`t en-suite, unfortunately there is nothing we can do about that. We look forward to seeing you again, when your next in the area.
Guest Review for London Inn, Cheltenham
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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