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London Inn Cheltenham
AA 3 Stars Inn
Inn
Guest Rating: 3.8
See all 24 reviews
The London Inn , 195 London Road

Cheltenham, 

Gloucestershire, 


GL52 6HU,  United Kingdom
Average Guest Rating for London Inn, Cheltenham
Guest reviews for London Inn, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.3
Friendliness:
4.4
Cleanliness:
3.9
Facilities:
3.4
Staff service:
4.4
Location:
3.9
Breakfast:
4.3
Guest Rating:
3.8
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Tim
Group of Adults
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Good staff"
Away with rugby friends hotel very welcoming… Read more
"Good staff"
Away with rugby friends hotel very welcoming Read less
Likes:
Friendly staff
Dislikes:
None
Response from London Inn:
Thank you for your review. Glad you all enjoyed your stay with us.
Guest Review for London Inn, Cheltenham
Michael
Group of Adults
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Fun and enjoyable stay"
Could not fault the hospitality and friendliness of owners and all staff there.… Read more
"Fun and enjoyable stay"
Could not fault the hospitality and friendliness of owners and all staff there. Read less
Likes:
Everything
Dislikes:
No
Response from London Inn:
Thanks for the the review, look forward to seeing you again soon.
Guest Review for London Inn, Cheltenham
Michael
Group of Adults
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyable"
good location for Cheltenham Racecourse, also access to Cheltenham centre.… Read more
"Enjoyable"
good location for Cheltenham Racecourse, also access to Cheltenham centre. Read less
Likes:
Hospitality and friendliness of all staff.
Dislikes:
No not really
Response from London Inn:
We enjoy seeing our returning guests and hope you all notice our efforts on your next visit to the races !
Guest Review for London Inn, Cheltenham
jane
Alone
Stayed: Feb '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great overnight stay."
An excellent stay, staff very helpful, room nice size and comfortable. Really enjoyable breakfast.… Read more
"Great overnight stay."
An excellent stay, staff very helpful, room nice size and comfortable. Really enjoyable breakfast. Read less
Likes:
They let me into the room early, as I had travelled a long way, which I really appreciated.
As I wanted a slightly different breakfast, they obliged with no trouble at all and it was lovely.
Dislikes:
None
Response from London Inn:
Thank you for your review, I`m pleased, that you, like many others, enjoyed my husbands breakfast !!
Hope to see you again.
Guest Review for London Inn, Cheltenham
Simon
Young Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"Value for money"
Stayed as a base for visiting the race course. Ease of access into town and an easy walk to the racecourse. It isn't a high end hotel but then you are not paying high end prices. You get exactly what… Read more
"Value for money"
Stayed as a base for visiting the race course. Ease of access into town and an easy walk to the racecourse. It isn't a high end hotel but then you are not paying high end prices. You get exactly what you pay for. Read less
Likes:
Value for money and staff friendliness.
Dislikes:
None
Response from London Inn:
Thank you very much for your review and i hope you will stay with us again.
Guest Review for London Inn, Cheltenham
Rosamund
Young Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Good value for money"
stayed overnight for leisure as we were doing christmas shopping in Cheltenham. Had to get a taxi to inn as it was a bit out of town, but overall lovely stay… Read more
"Good value for money"
stayed overnight for leisure as we were doing christmas shopping in Cheltenham. Had to get a taxi to inn as it was a bit out of town, but overall lovely stay Read less
Likes:
staff was very friendly and it was great value for money
Dislikes:
Only inconvience was our bathroom was across the hall from our door - which I am sure cant be helped!
Response from London Inn:
We are glad you enjoyed your stay with us. Cheltenham is one of the best places I`ve been for shopping. It is a mile to The London Inn from the centre of town, which takes about 15/20 minutes walking, but a bit fresh this time of year.
Guest Review for London Inn, Cheltenham
Allan
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
"Good value for a short stay"
Ideal for a weekend visit to Cheltenham and new owners (since October 2014) are trying hard to improve the quality of the accomodation.
On street car parking adjacent to the pub or across the road in… Read more
"Good value for a short stay"
Ideal for a weekend visit to Cheltenham and new owners (since October 2014) are trying hard to improve the quality of the accomodation.
On street car parking adjacent to the pub or across the road in private grounds.
Function room holding a private party on the Friday evening meant a lot of noise until 1am if you had been wanting an early night but we were okay with the late licence. Read less
Likes:
Clean and comfortable with friendly staff.
Our booking was honoured from the previous owners although there has been an increase in the booking tariff's to reflect this improvement.
Dislikes:
We found an empty bottle of whiskey in the bedside drawer which we would not have expected and of course it could have been worse but nothing otherwise
Response from London Inn:
We are glad that you enjoyed your stay with us. We are still in the process of improving the property and quality on what is available here at The London. I am sorry to hear that you found an empty bottle in a drawer, that was obviously not checked properly when cleaned.
Guest Review for London Inn, Cheltenham
Gary
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
3
"Good service and value"
My stay was for one night to visit a friend. When I arrived at the hotel, I was shown to my room and given the keys.… Read more
"Good service and value"
My stay was for one night to visit a friend. When I arrived at the hotel, I was shown to my room and given the keys. Read less
Likes:
The staff were friendly, the room was clean and with decent facilities.
Dislikes:
None
Response from London Inn:
Thank you for your review. My husband and I took over The London on the 15th October and are still in the process of sorting things out. We appreciate all comments and look forward to you staying with us again. Karen Dawe
Guest Review for London Inn, Cheltenham
PATRICIA
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Good value for money"
Six friends stayed at the London Inn for three days to explore Cheltenham and surrounding area.The London Inn is about 15 minute walk in Cheltenham.… Read more
"Good value for money"
Six friends stayed at the London Inn for three days to explore Cheltenham and surrounding area.The London Inn is about 15 minute walk in Cheltenham. Read less
Likes:
The rooms above the pub were fine. Very clean and tidy. The staff particularly Kirsty was really helpful. The pub itself has maybe seen better days but that didn't impact on our stay at all.
Dislikes:
None
Guest Review for London Inn, Cheltenham
James A
Group of Adults
Stayed: Sep '14
3
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
"You get what you pay for, it was cheap, cheerful, the staff were very friendly & helpful. Adequate"
3 adults overnight stay before driving on to Cornwall… Read more
"You get what you pay for, it was cheap, cheerful, the staff were very friendly & helpful. Adequate"
3 adults overnight stay before driving on to Cornwall Read less
Likes:
Cheerful & friendly & helpful staff
Dislikes:
A musky smell on the stairwell leading to the room. No smells in the room
Response from London Inn:
Since taking over The London recently, we have eradicated the smell on the stairs.
Guest Review for London Inn, Cheltenham
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