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London Inn Cheltenham
AA 3 Stars Inn
Inn
Guest Rating: 3.6
See all 19 reviews
The London Inn , 195 London Road

Cheltenham, 

Gloucestershire, 


GL52 6HU,  England
Average Guest Rating for London Inn, Cheltenham
Guest reviews for London Inn, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.1
Friendliness:
4.3
Cleanliness:
3.8
Facilities:
3.3
Staff service:
4.2
Location:
3.7
Breakfast:
4.3
Guest Rating:
3.6
From 19 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Rosamund
Young Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Good value for money"
stayed overnight for leisure as we were doing christmas shopping in Cheltenham. Had to get a taxi to inn as it was a bit out of town, but overall lovely stay… Read more
"Good value for money"
stayed overnight for leisure as we were doing christmas shopping in Cheltenham. Had to get a taxi to inn as it was a bit out of town, but overall lovely stay Read less
Likes:
staff was very friendly and it was great value for money
Dislikes:
Only inconvience was our bathroom was across the hall from our door - which I am sure cant be helped!
Guest Review for London Inn, Cheltenham
Allan
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
"Good value for a short stay"
Ideal for a weekend visit to Cheltenham and new owners (since October 2014) are trying hard to improve the quality of the accomodation.
On street car parking adjacent to the pub or across the road in… Read more
"Good value for a short stay"
Ideal for a weekend visit to Cheltenham and new owners (since October 2014) are trying hard to improve the quality of the accomodation.
On street car parking adjacent to the pub or across the road in private grounds.
Function room holding a private party on the Friday evening meant a lot of noise until 1am if you had been wanting an early night but we were okay with the late licence. Read less
Likes:
Clean and comfortable with friendly staff.
Our booking was honoured from the previous owners although there has been an increase in the booking tariff's to reflect this improvement.
Dislikes:
We found an empty bottle of whiskey in the bedside drawer which we would not have expected and of course it could have been worse but nothing otherwise
Response from London Inn:
We are glad that you enjoyed your stay with us. We are still in the process of improving the property and quality on what is available here at The London. I am sorry to hear that you found an empty bottle in a drawer, that was obviously not checked properly when cleaned.
Guest Review for London Inn, Cheltenham
Gary
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
3
"Good service and value"
My stay was for one night to visit a friend. When I arrived at the hotel, I was shown to my room and given the keys.… Read more
"Good service and value"
My stay was for one night to visit a friend. When I arrived at the hotel, I was shown to my room and given the keys. Read less
Likes:
The staff were friendly, the room was clean and with decent facilities.
Dislikes:
None
Response from London Inn:
Thank you for your review. My husband and I took over The London on the 15th October and are still in the process of sorting things out. We appreciate all comments and look forward to you staying with us again. Karen Dawe
Guest Review for London Inn, Cheltenham
PATRICIA
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Good value for money"
Six friends stayed at the London Inn for three days to explore Cheltenham and surrounding area.The London Inn is about 15 minute walk in Cheltenham.… Read more
"Good value for money"
Six friends stayed at the London Inn for three days to explore Cheltenham and surrounding area.The London Inn is about 15 minute walk in Cheltenham. Read less
Likes:
The rooms above the pub were fine. Very clean and tidy. The staff particularly Kirsty was really helpful. The pub itself has maybe seen better days but that didn't impact on our stay at all.
Dislikes:
None
Guest Review for London Inn, Cheltenham
James A
Group of Adults
Stayed: Sep '14
3
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
"You get what you pay for, it was cheap, cheerful, the staff were very friendly & helpful. Adequate"
3 adults overnight stay before driving on to Cornwall… Read more
"You get what you pay for, it was cheap, cheerful, the staff were very friendly & helpful. Adequate"
3 adults overnight stay before driving on to Cornwall Read less
Likes:
Cheerful & friendly & helpful staff
Dislikes:
A musky smell on the stairwell leading to the room. No smells in the room
Response from London Inn:
Since taking over The London recently, we have eradicated the smell on the stairs.
Guest Review for London Inn, Cheltenham
Carol
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"Basic clean friendly cheap"
Very good nice friendly down to earth owners and staff clean comfortable rooms perfect for a short stay… Read more
"Basic clean friendly cheap"
Very good nice friendly down to earth owners and staff clean comfortable rooms perfect for a short stay Read less
Likes:
Location, cleanliness , friendly staff
Dislikes:
No
Guest Review for London Inn, Cheltenham
Bob
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Overnight drivers break"
Arrived about 4.00pm after 150mile frought journey, entered the In andreceived immediate friendly service and shown to our clean welcoming room They had only made one bed but that was soon rectified… Read more
"Overnight drivers break"
Arrived about 4.00pm after 150mile frought journey, entered the In andreceived immediate friendly service and shown to our clean welcoming room They had only made one bed but that was soon rectified Read less
Likes:
Atmospher very relaxing put themselves out to make evening meal at 6.30pm serving had stopped food service. good food all one price very cheap a wholesome,
There was a music group on, and excellent
Dislikes:
No on site parking so you had to adjust your parking (but it was to be fair just one hour outsie pub then space appeared at side of pub with no road markings
Guest Review for London Inn, Cheltenham
Paul
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Value for money"
I stayed for one night in readiness for a business meeting the following day in Charlton Kings. Staff were very friendly, evening meal was served piping hot! Room was quiet.… Read more
"Value for money"
I stayed for one night in readiness for a business meeting the following day in Charlton Kings. Staff were very friendly, evening meal was served piping hot! Room was quiet. Read less
Likes:
Location,value for money - both food and drink really inexpensive. Friendliness of staff.
Dislikes:
On the London Inn website it states that American Express (expenses) is accepted. This was one of the key reason for me to book. However, when i tried to pay for dinner and drinks, it was not accepted
Guest Review for London Inn, Cheltenham
David
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
"Better than expected"
Picked this Inn because it was only one mile from a Christening we were attending.… Read more
"Better than expected"
Picked this Inn because it was only one mile from a Christening we were attending. Read less
Likes:
We were expecting this old building to be the usual tired kind of place but were pleasantly surprised about how clean and up-to-date the accommodation was.
Dislikes:
We arrived early on Saturday evening and were disappointed to find that they did not serve evening meals.
Guest Review for London Inn, Cheltenham
john
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
4
"could do with refurbishment"
some ware to stop… Read more
"could do with refurbishment"
some ware to stop Read less
Likes:
location
Dislikes:
most uncomfortable bed we have ever tried to sleep in.
(needs throwing into skip)and very good clean underneath on the carpet
Guest Review for London Inn, Cheltenham
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