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The New County Hotel Gloucester
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 25 reviews
44 Southgate Street

Gloucester, 

Gloucestershire, 


GL1 2DR,  England
Average Guest Rating for The New County Hotel, Gloucester
Guest reviews for The New County Hotel, Gloucester are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.6
Friendliness:
3.9
Cleanliness:
4.0
Facilities:
3.6
Staff service:
3.9
Location:
4.3
Breakfast:
3.4
Guest Rating:
3.5
From 25 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Christine
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Ok for one night"
Ok… Read more
"Ok for one night"
Ok Read less
Likes:
It was close to the office
Dislikes:
Small room, hot but comfortable bed. Shower and toilet were not clean
Guest Review for The New County Hotel, Gloucester
Penny
Family with young Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent value - would choose again."
I stayed with 2 young grandsons for a mini-break. The hotel standard was excellent in all respects - the staff were perfect, everything was clean and the beds were super-soft; a big plus. The only bli… Read more
"Excellent value - would choose again."
I stayed with 2 young grandsons for a mini-break. The hotel standard was excellent in all respects - the staff were perfect, everything was clean and the beds were super-soft; a big plus. The only blip was the shower was a bit ancient, but it sort of worked ok! Read less
Likes:
Beds and breakfasts!
Dislikes:
Shower not too great.
Guest Review for The New County Hotel, Gloucester
Deborah
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
"Good standard"
Short overnight stay between journeys… Read more
"Good standard"
Short overnight stay between journeys Read less
Likes:
Bedroom and bathroom was modern and facilities were good! Location was great as it is in the city center with shops surrounding. Also easy to get to from the train station.
Dislikes:
Cleaning could be improved.
Guest Review for The New County Hotel, Gloucester
Paula
Mature Couple
Stayed: Aug '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"tiny noisy room"
The room was really small and hot. The location seemed great but opposite a busy bar meant lots of noise until 3am on both weekend nights.… Read more
"tiny noisy room"
The room was really small and hot. The location seemed great but opposite a busy bar meant lots of noise until 3am on both weekend nights. Read less
Likes:
Cleanliness good
Dislikes:
Size of the room. Too noisy to opem windows and no air conditioning
Guest Review for The New County Hotel, Gloucester
jim
Young Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable.… Read more
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable. Read less
Likes:
location
Dislikes:
None
Response from The New County Hotel:
Dear guest many thanks for your comments, as you are no doubt aware when the fans came on you came to check out telling reception that you could not sleep. This was 11am in the morning. Please be aware we are a fully functioning hotel in the city centre and noise at 11am is more than a guarentee. You also declined to move rooms.
Guest Review for The New County Hotel, Gloucester
Kirsty
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Pleasant"
Very pleasant and helpful staff.… Read more
"Pleasant"
Very pleasant and helpful staff. Read less
Likes:
I liked everything about my stay
Dislikes:
The noise of the seagulls but that is now being remedied by the Hotel.
Guest Review for The New County Hotel, Gloucester
Elizabeth
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel in every way which was a great part of our break rather than just somewhere to stay."
We had a lovely big comfortable room on the 1st floor at the front. The whole hotel was immaculate and the staff very friendly and helpful. Very calm and peaceful atmosphere throughout. We would defin… Read more
"Lovely hotel in every way which was a great part of our break rather than just somewhere to stay."
We had a lovely big comfortable room on the 1st floor at the front. The whole hotel was immaculate and the staff very friendly and helpful. Very calm and peaceful atmosphere throughout. We would definitely stay there again The hotel is in a central location and an easy walk from all the places of interest. Read less
Likes:
Everything
Dislikes:
As far as I could see all the bedrooms were up at least one flight of stairs. However there may have been a lift which I didn't notice. Would recommend you to check first if they have limited mobility
Guest Review for The New County Hotel, Gloucester
kay
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
2
Breakfast:
4
"Overnight stay"
Pleasant enough… Read more
"Overnight stay"
Pleasant enough Read less
Likes:
Nice room. Bar and food all good
Dislikes:
Parking facilities
Guest Review for The New County Hotel, Gloucester
Philippa
Family with older Children
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Convenient"
All was fine till about 11pm when doors were constantly being noisily opened and shut. It went on for at least half an hour. Having been up since 5 and having another early start was not great.… Read more
"Convenient"
All was fine till about 11pm when doors were constantly being noisily opened and shut. It went on for at least half an hour. Having been up since 5 and having another early start was not great. Read less
Likes:
The reception staff were friendly and the room was clean and comfortable.
Dislikes:
As stated above.
Guest Review for The New County Hotel, Gloucester
Donna
With a colleague
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great stay in a lovely little hotel!"
We stayed over night as we were booked on a training event the day after. The rooms were clean and modern, the food was good (dinner and breakfast), staff were friendly and helpful.… Read more
"A great stay in a lovely little hotel!"
We stayed over night as we were booked on a training event the day after. The rooms were clean and modern, the food was good (dinner and breakfast), staff were friendly and helpful. Read less
Likes:
Great location
Friendly helpful staff
Good food
Dislikes:
We did wait for about 15 minutes to check in which wasn't good after a long journey.
Guest Review for The New County Hotel, Gloucester
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