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The New County Hotel Gloucester
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 34 reviews
44 Southgate Street

Gloucester, 

Gloucestershire, 


GL1 2DR,  England
Average Guest Rating for The New County Hotel, Gloucester
Guest reviews for The New County Hotel, Gloucester are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.6
Friendliness:
3.9
Cleanliness:
3.9
Facilities:
3.4
Staff service:
3.9
Location:
4.4
Breakfast:
3.1
Guest Rating:
3.5
From 34 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Colin
Mature Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
"Reasonably priced room in an excellent location"
Small economy room which we found to be satisfactory… Read more
"Reasonably priced room in an excellent location"
Small economy room which we found to be satisfactory Read less
Likes:
Location
Dislikes:
No breakfast
Guest Review for The New County Hotel, Gloucester
John
With a colleague
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"A good, reasonably priced hotel in a superb central location."
Spending a night in Gloucester for the first time (attending a colleague's leaving night out) I was surprised firstly how reasonable the price was for the location. The room was very good and staff ve… Read more
"A good, reasonably priced hotel in a superb central location."
Spending a night in Gloucester for the first time (attending a colleague's leaving night out) I was surprised firstly how reasonable the price was for the location. The room was very good and staff very helpful. Read less
Likes:
As well as the room (as mentioned) I was guided into the carpark by reception who stayed on the phone until I was parked up and then advised on the tariff to pay as well as guiding me into the hotel.
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
alan
Alone
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
2
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"I'm unlikely to return"
On arrival I asked about breakfast - was told the hotel had stopped doing breakfasts two months ago. I asked about alternatives, and was told there was a Weatherspoons up the road. I asked if the room… Read more
"I'm unlikely to return"
On arrival I asked about breakfast - was told the hotel had stopped doing breakfasts two months ago. I asked about alternatives, and was told there was a Weatherspoons up the road. I asked if the room was a quiet one, away from noise, and was told by reception that they didn't know! It turned out to be a noisy room, facing the street. Street traffic and passing drinkers punctured the night's sleep. Clean bedding, but nothing under the sheet, between it and the mattress - not good in my view. Read less
Likes:
The room was at least clean, although black mould was creeping around the edge of the shower cubicle
Dislikes:
All described in the 'describe your stay' box
Guest Review for The New County Hotel, Gloucester
Jennifer
Young Couple
Stayed: Oct '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
"OK"
Room was obviously intended as a single, a double bed had been squeezed in instead. Bit of a tight squeeze, especially with the lamp sticking out of the wall that we bumped into constantly. Had to hav… Read more
"OK"
Room was obviously intended as a single, a double bed had been squeezed in instead. Bit of a tight squeeze, especially with the lamp sticking out of the wall that we bumped into constantly. Had to have the curtains closed the whole time as the room was overlooking high street and people could see straight in. Overall was OK for one night, and room would have been better suited to one person. Read less
Likes:
Convenient for Gloucester Guildhall.
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
joyce
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Very Pleasant Hotel."
I had a pleasant experience in the New County Hotel, the staff were very pleasant and helpful. Room was very clean, warm and a comfortable bed..
It was very central to the Quays and the Cathedral are… Read more
"Very Pleasant Hotel."
I had a pleasant experience in the New County Hotel, the staff were very pleasant and helpful. Room was very clean, warm and a comfortable bed..
It was very central to the Quays and the Cathedral area.
I would us this hotel again if I am in the area.. Read less
Likes:
It facilitated my visit to see my Aunt.
The staff were very Helpful.
Comfortable quiet stay.
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
Peter
With a colleague
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Not nearly as nice as the web site suggests"
Overnight stay during business trip… Read more
"Not nearly as nice as the web site suggests"
Overnight stay during business trip Read less
Likes:
Hotel was cheap and located in the city centre. WiFi was free and worked well. Room was clean although in need of some maintenance. Comfortable bed.
Dislikes:
No breakfast available! Unclear whether there is a restaurant at all, although the web site says there is. The public areas generally rather shabby.
Guest Review for The New County Hotel, Gloucester
Julie
Group of Adults
Stayed: Sep '14
4
Would not recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
"Local to all amenities"
On checking in we were advised that there were no longer breakfast facilities being offered and that it was unclear as to how to refund the separate fee that was charged for breakfast.

On arrival i… Read more
"Local to all amenities"
On checking in we were advised that there were no longer breakfast facilities being offered and that it was unclear as to how to refund the separate fee that was charged for breakfast.

On arrival in the room it was clean however when I went to use the shower there was no bracket on the wall to enable a shower to be taken. I advised and we were given another room.

For the money I paid it was good value but not sure that i would stay there again especially with a view to the forthcoming Ru Read less
Likes:
See above
Dislikes:
See above
Guest Review for The New County Hotel, Gloucester
Craig
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
"Perfect night with my boyfriend"
Romantic one night break. Close to amazing local restaurants, amazingly clean room and entire hotel looked clean and tidy.… Read more
"Perfect night with my boyfriend"
Romantic one night break. Close to amazing local restaurants, amazingly clean room and entire hotel looked clean and tidy. Read less
Likes:
Everything! Room was clean, nice tv with loads of channels. Bed was really comfortable. I would've preferred a fitted sheet rather than a flat bed sheet but that's just because I move a lot inmy sleep
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
Nicola
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Convenient stay in a good hotel"
Attended a wedding in the cathedral on Saturday afternoon so needed somewhere to stay which was near to the venue.… Read more
"Convenient stay in a good hotel"
Attended a wedding in the cathedral on Saturday afternoon so needed somewhere to stay which was near to the venue. Read less
Likes:
The staff were great. Easily arranged an early check in. Good communication. Easy directions from car park and useful parking voucher issued. Great location.
Dislikes:
Only the noise from the street but you have to take that if you stay in the centre of a city.
Guest Review for The New County Hotel, Gloucester
Christine
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Ok for one night"
Ok… Read more
"Ok for one night"
Ok Read less
Likes:
It was close to the office
Dislikes:
Small room, hot but comfortable bed. Shower and toilet were not clean
Guest Review for The New County Hotel, Gloucester
Page: 1 | 2 | 3 | 4 Next
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